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Printfection

Printfection

Overview

What is Printfection?

Printfection is a swag management platform that aims to simplify the buying, managing, and distribution of swag and branded merchandise, from the company of the same name in Denver. They offer a suite of online swag management tools and…

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Pricing

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What is Printfection?

Printfection is a swag management platform that aims to simplify the buying, managing, and distribution of swag and branded merchandise, from the company of the same name in Denver. They offer a suite of online swag management tools and APIs alongside custom printing, inventory management, and…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.printfection.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Printfection?

Printfection is a swag management platform that handles the sourcing, storage, and shipping of a company's branded swag to audiences around the globe.

Printfection boasts users at HubSpot, Salesforce, Gusto, and hundreds of other companies who use the software in myriad ways:
  • Marketing teams create and ship swag to drive leads, engage webinar attendees, or help Sales teams book meetings
  • Event teams ship the best swag to multiple trade shows and gatherings - and can send any leftover swag right back to Printfection's fulfillment center
  • HR teams create welcoming new hire kits and ship swag to their office & remote staff when celebrating work anniversaries, key milestones, and just because
  • Customer success teams rewards their clients with engaging gifts for holidays, renewals, and other key moments in the customer lifecycle
With the platform users can ship swag through email and social links that leverage customizable, branded Giveaway pages, and it can be integrate into a CRM and tech stack to automate swag sending.

Printfection Features

  • Supported: Swag sourcing, creation/printing, storage, and shipping worldwide
  • Supported: Custom swag boxes, swag packs, and swag kits
  • Supported: Swag Giveway links can be sent via email and social utilizing customizable, branded gifting pages

Printfection Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish

Frequently Asked Questions

Printfection is a swag management platform that aims to simplify the buying, managing, and distribution of swag and branded merchandise, from the company of the same name in Denver. They offer a suite of online swag management tools and APIs alongside custom printing, inventory management, and distribution. The vendor states their customers use the platform to drive more leads, reward customers, and engage employees.

Sendoso, SwagUp, and Reachdesk are common alternatives for Printfection.

Reviewers rate Support Rating highest, with a score of 9.3.

The most common users of Printfection are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews From Top Reviewers

(1-5 of 48)

Easy, expensive, turnaround times are long

Rating: 7 out of 10
March 14, 2023
Vetted Review
Verified User
Printfection
1 year of experience
Printfection is a solid choice for offsite swag management. The subscription and additional fees for inventory do add up and a lot of the items they offer can be found through other vendors at cheaper prices. Things take time with Printfection. We started using them via referral from another company in our industry and are happy-ish with their services. The positives are that we don't have to store our swag in house or manage the shipping/distribution of it. In my opinion, their UI is not good and there are a lot of steps involved in things like archiving an item. They have to manually set up swag kits and the platform requires training on the campaign types. The biggest frustration is the amount of time it takes to make changes in your account and the learning curve around their services. For example, our first order, I didn't know you could request a pre-production sample, so our order was printed and looked nothing like the mock up in our account. The logo was very oversized on the actual prints whereas it looked great in the mock up online. Requesting that pre-production sample could have alleviated that but I wasn't aware it was even an option. Plus, it extends the time frame in which your full order will be produced.
  • They clearly communicate their turnaround times
  • They warehouse the swag for you
  • They offer custom packaging options
Cons
  • The UI/UX of the platform
  • The cost of items
Printfection is great for storing and distributing swag off site. You don't have to DIY shipments or storage. However, their items are often more expensive than can be sourced elsewhere and turnaround times can be lengthy. There's a learning curve when utilizing their platform since there are many ways to ship swag. This can definitely be improved in my opinion.

Experience at a smaller company

Rating: 6 out of 10
June 04, 2022
Vetted Review
Verified User
Printfection
1 year of experience
We use Printfection to design, store and distribute all swag to our students and staff: ~2,000 students graduate from our programs each year and each is offered a swag link upon graduation We hire ~200 new employees each year, and each receives a swag link in their onboarding email We send end-of-year gifts to our ~230 employees, which sometimes includes swag links
  • Distribution of different product types, which I've typically seen requires multiple vendors
  • Autonomy - once inventory is ready, end users can own the full distribution process
  • Responsiveness to customer support requests
Cons
  • Products remain in giveaways despite stockouts, causing order errors - would be great to automatically remove anything that is OOS
  • Order errors are not alerted to end-user and can remain in the queue for months - would be great to get some sort of repeat notice until issues are addressed
  • Would love it if we could receive more partnership/inspiration on design for those of us less creative types!
Printfection is a one-stop shop for an array of products - paper, clothing, and accessories. It seems well suited for those with a manageable load of orders that would like to control everything on a single platform. It does seem better suited for companies with small- to mid-size needs, as it requires an owner that can spend more time on manual oversight, particularly managing minor issues that pop up. Companies with thousands of orders a day might not be well equipped to dedicate that much time.

Printfection makes sourcing, shipping, and storing swag easy and fun! It's a lifesaver!

Rating: 10 out of 10
May 25, 2022
DH
Vetted Review
Verified User
Printfection
1 year of experience
Printfection is where we source all of our swag for events, employees, customers, and prospects.
  • Amazing support. Melissa is amazing! She is always quick to respond and enthusiastic about helping
  • They source the best swag in your budget. It's easy and quick
  • I love how they hold customer-sourced items as well. They fulfill all of our swag needs
Cons
  • The functionality and web layout can be a little confusing to navigate at times. But once you do it a few times you pick it up quickly.
I have had no issues with Printfection. From the quality of swag, customer support, and overall service, everything has been amazing. I always feel I can count on Printfection and trust them to have a speedy turnaround with any request. They follow up as well to make sure no inquiry is forgotten.

Printfection Review

Rating: 5 out of 10
May 25, 2022
Vetted Review
Verified User
Printfection
1 year of experience
I use Printfection for my customer marketing as a way to gift to customers who have marketed with us. It's used as a reward but not necessarily an incentive because the customers don't know that they will get the gift at the end. However, if they market with us, we like to give them a donation as a thank you.
  • Having different types of shipping (drop/campaign/giveaway) available
  • Collecting customer information, so we don't have to
Cons
  • The UI is not intuitive so it's always tricky navigating to see what stock I have, and how to set up and use a campaign - even though I've used it multiple times before
  • The site's design (both for me as a sender and for others as a gift receiver) is outdated and does not look very beautiful or modern
Printfection is good if you don't care too much about the visual impression you make on those you send gifts to. It's also good if you have many shipping needs and want to cover them with a single platform (e.g., all your event swag, new hire swag, and thank you gifts handled on a single platform).

EASIEST SWAG PLATFORM

Rating: 10 out of 10
October 05, 2023
Vetted Review
Verified User
We were looking for a swag platform with quality items, fast turnarounf times and great customer service. We use Printfection for their Giveaway Campaign to send out to employees as a thank you for being here as we make organizational changes.
  • response times are faster than anyone else
  • They thoroughly explain processes and any confusion
  • easy website to navigate
Cons
  • N/A
I was given the respoinsibility of finding a swag platform with limited instruction on what was wanted, how it should be distributed, etc. Printfection helped introduce me to all the things they offer, guided me through all the processes, and each department was very knowledgeable. As I said before, I had very little information on what my company was looking for so Printfection really helped me get the ball rolling and showing me what the end game would look like.
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