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Procore

Procore

Overview

What is Procore?

Procore is a project management software designed specifically for the construction industry. Procore is cloud-based and allows unlimited users per instance, so that construction team members and stakeholders can all access project information and documents.

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Recent Reviews

All in one project management tool

10 out of 10
March 30, 2024
Amazing day to day tool for project management you get the oversight of every detail how the project started what are the gaps how we can …
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Procore Review

10 out of 10
November 22, 2023
Incentivized
Procore is an excellent tool for all sizes of construction projects. Everything is very well organized and easily accessible for everyone …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 25 features
  • Photo documentation (694)
    9.1
    91%
  • Plan distribution & viewing (691)
    9.1
    91%
  • RFI tools (675)
    9.0
    90%
  • Document sharing (710)
    8.5
    85%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

2 videos

Procore Review: Elevates Construction Project Management
03:25
Procore Review: Keeps Communication Flowing Between Those In The Field & Those In Office
01:48
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Pricing

View all pricing

Project Management

4,500

Cloud
annually

Project Management + Financial Management

6,588

Cloud
annually

Custom Bundle

Custom Quote

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.trustradius.com/buyer…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

8.6
Avg 7.7

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

7.1
Avg 7.5

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

7.5
Avg 8.1

Construction Project & Field Management

Features related to collaboration between construction management and project execution (e.g. the office and the job site, general contractors and subcontractors)

8.7
Avg 7.4

Estimating

A set of tools and applications that allow contractors to forecast, track, monitor, and adjust the cost of building a structure. Cost estimates are used by project owners to determine the scope and feasibility of a project, and also for budget allocation. Contractors also use cost estimates when deciding whether or not to bid on a project and for bid creation.

8.2
Avg 8.2
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Product Details

What is Procore?

Procore construction software manages construction projects, resources and financials from planning to closeout. The platform connects every project contributor to solutions built specifically for the industry for the owner, the general contractor and the specialty contractor. The ability to communicate across teams makes it easier to work together by establishing a single source of truth. This is how Procore gives teams access to everything they need to know to get the job done.

Procore Features

Construction Project & Field Management Features

  • Supported: Plan distribution & viewing
  • Supported: Plan markups & sharing
  • Supported: Document sharing
  • Supported: Issue tracking & punchlists
  • Supported: Photo documentation
  • Supported: Jobsite reports
  • Supported: RFI tools
  • Supported: Collaboration & approvals
  • Supported: Mobile app
  • Supported: Submittal design and management
  • Supported: Meeting Minutes
  • Supported: Specifications
  • Supported: Change orders

Estimating Features

  • Supported: Job costing
  • Supported: Bid creation

Human Resource Management Features

  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Support for external payroll vendors
  • Supported: Payroll history for each employee
  • Supported: Payroll tracking and auditing

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports
  • Supported: Data exportability

Additional Features

  • Supported: Bidding
  • Supported: Budgeting
  • Supported: Contract & Change Management
  • Supported: Daily Log
  • Supported: Dashboard
  • Supported: Directory
  • Supported: Document Management
  • Supported: Drawing Management
  • Supported: Email Tracking
  • Supported: Photos
  • Supported: Punch List
  • Supported: Reporting
  • Supported: RFIs
  • Supported: Sage 300 CRE Connector
  • Supported: Scheduling Integration
  • Supported: Submittals
  • Supported: Timecard
  • Supported: Transmittals
  • Supported: BIM

Procore Video

What it takes to be a Groundbreaker

Procore Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Mobile Web, 7606800209
Supported CountriesUnited States, Canada, Latin America, Spain, UK, Australia, New Zealand
Supported LanguagesEnglish, Spanish

Frequently Asked Questions

Procore is a project management software designed specifically for the construction industry. Procore is cloud-based and allows unlimited users per instance, so that construction team members and stakeholders can all access project information and documents.

Reviewers rate Takeoff tools highest, with a score of 10.

The most common users of Procore are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(1242)

Attribute Ratings

Reviews

(376-400 of 826)
Companies can't remove reviews or game the system. Here's why
March 15, 2019

Procore Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our company currently uses all four tools/modules within Procore across our entire company. Procore is utilized on a daily basis by all field and office employees within our company, as well as, by all of the subcontractors on projects. Procore has assisted us in the ability to effectively share, distribute, and update project related files and/or changes to all associated project parties.
  • Document (Drawings/Specifications) Management: I personally believe that Procore does an exceptional job in the document/drawing management aspect of the program. Hyperlinks to details, ability to link RFI's and/or submittals to drawings, post progress photos in a specific area on the drawings, compare and overlay drawings, the list goes on.
  • Daily Logs: Procore's daily log feature is in my top five favorite tools within the program. The daily log feature logs weather, work force, deliveries, inspections, accidents, visitors, etc. Each item logged within the daily log has the ability to be generated into weekly, monthly, quarterly, or yearly reports that can then be distributed to owners, subcontractors, company executives, etc.
  • Submittals: Procore's submittal process is simple and easy. I can create the submittal and/or submittal package required by the contract documents. Assign the responsible subcontractor for that submittal, assign the appropriate reviewers, and Procore will automatically email the "workflow" individuals reminders of their open items and the required submission and/or return date.
  • Photos: Procore provides the ability to create multiple folder and upload unlimited photos to a project. The photo tool also has the ability to tag the responsible contractors, scope of work, project area where the photo was taken, and gives the ability to make notes within the photo. Photos can then be searched by the tags, sorted by date, week, month, etc. One of my personal favorite features within the photo tool is the ability to generate weekly and monthly progress photo reports for the Owners and Architects. Procore has really done a superb job in the design, layout, and available features within the photos tool.
  • Bidding: The bidding tool within Procore is glitchy and somewhat frustrating. While the concept of the tool is good, the overall usability of the tool is lacking. The biggest complaint I have is that Procore does not have the ability to sort a bid list by CSI division. The program requires you assign a cost code to each company and/or tag word which the program can sort by. However, when bidding project our company does not typically assign cost codes to companies until a contract is issued. Bidders are typically associated with the CSI division in which the company operates.
  • Meeting Minutes: The overall layout of meeting minutes is not high on my list. The concept is great but the tool could use some improvements on layout and the ability to copy previous minutes.
  • Financials: This is probably my biggest complaint with the program. The system does a good job with the ability to track and documents financials, contracts, change orders, etc. However, because everything within the system is tied to the original project budget, it can be very cumbersome to account for a scope oversight or unforeseen condition that occurs during the course of a project and the order of operations you must follow to make sure the system will work properly.
If you are a company looking for a one-stop shop to manage documents, submittals, RFIs, financials, quality and safety, etc., then Procore is a great program to consider. Procore also provides the ability to purchase individual modules/tools within the system. However, Procore neglects to inform you that if a feature within the purchased module/tool links or ties to a module that was not purchased, the feature within the purchased module/tool does not work.
Margot Laskowska | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Procore is used by Project Management teams and Construction Administration Department, and is being considered for usage by Accounting Department.

It addresses many various issues, but most of it - in general - communication and ease of sharing various information.
  • Specifications. Fantastic tool to upload specs and access them in any way needed.
  • Submittals. Great distribution and clear process making and tracking submittals a snap!
  • Bidding. Powerful tool to send out a large volume of bid invitations and track the responses.
  • Observations. Easy and convenient way to record and share various situations that need team's attention.
  • RFIs. A great tool for this necessary communications.
  • Photos - inability to structure subfolders or albums
  • Daily Log - when viewing Daily Log, viewing photos included in it is a hassle, I also don't like how the photos print in PDF version of DL.
Procore is a great tool for handling all aspects of construction project management, like managing and accessing drawings, specifications, punch lists, submittals, RFIs, and having the Documents tool as a great source for "share file". Procore support is dependable and very helpful. We also use and love the integration with DocuSign.
Toni Spaulding | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Procore is being used as a project management software to track our projects from start to finish, including contract, commitments, change orders and the like. We send out bid invites to our subcontractors, follow a timeline, upload documents and drawings and maintain our communication history. We use the app on site so our foreman can keep things up to date in real-time.
  • Commitments Tracking
  • Project History
  • Drawing Management
  • Uploading large quantities of contacts into the address book
  • Generate a more user-friendly custom reporting
  • Additional features for the Procore phone app
Procore works as a great project management tool, managing the timeline, documentation, drawings, contract and commitments, change orders, etc. I was able to add customized details to the admin page so that we could track specific items for each project that our company desired. Procore staff was very helpful in explaining this process and assisted in setting up.

Procore is not suited for estimating. The bidding tool is for bidding on existing projects and trying to manage anything prior to the actual project being awarded is too difficult.
Melania Blandino | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is being used in the project level of the company for coordinating all the elements therein.
  • Contracts.
  • Budgeting.
  • Submittals.
  • Needs a multi-currency option.
  • Difficult to modify cost codes.
  • Mobile app needs to be more versatile.
It is well suited for field purposes. The mobile app needs more options and possibilities for construction financials, specifically the workflow.
Joan Schleinkofer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Procore is used by JMB once a project moves out of the estimating phase and into the construction phase. We have not yet used Procure during the bid process, although we did purchase the bidding module and plan to utilize it in the near future.

The ability of our on-site staff to easily view electronic plans and specifications has so far been the biggest business problem Procore has addressed.
  • Viewing and management of plans and specifications.
  • Financial tools.
  • Tracking of outstanding insurance and subcontracts/purchase orders.
  • Daily manpower reports.
  • Text entered in PCO's needs to populate/move over when moving from PCO to CCO.
  • Could improve on the need to remove a contact and re-enter when they change their email address.
  • Problems arise when a contact company shares one email address with all staff.
  • There's a problem when a contact company has multiple company entity names with the same staff/email. For instance, Smith Construction and Jones Construction are owned by the same people with the same staff. If Joe Smith is already entered in the directory with email jsmith@smithconstruction.com, I am unable to enter him as a contact under Jones Construction with the same name/email.
Procore is an excellent tool for field staff who can now view, enlarge, and/or mark-up plans and specifications easily in the field. They also now have the ability to view approved product data and/or shop drawings via Procore. Weather auto-populating in manpower reports is also a plus. It's a great tool for field staff all around.
Celeste Lindsay | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We utilize Procore across our whole company to manage multiple construction projects in several states. The ability to track jobs in real time and to have information available to all concerned parties was a major consideration for our purchase, in addition to Procore's ability to link with Quickbooks.
  • I think the report functions are extremely useful, with that ability to pull data and review.
  • Daily logs and time cards, all tracked in one place.
  • We've recently added the Quality Control modules, and our outfield personnel think they will be very useful.
  • The process for change orders is a bit challenging to get entered.
  • From the financial side, I wish that we could push data down from Quickbooks, rather than up from Procore. Some of the cost code issues between Quickbooks and Procore are difficult, but that may be more of a QB issue.
Our primary business is dirt work, and there are no equipment tracking options within Procore that would allow us to track the use of specific machines, maintenance issues, or schedules.
Amber Tanner | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Procore is a huge help when it comes to keeping our projects organized. The submittal portion of the software is amazing. When I look at the directory of all the subcontractors it speeds up my day and I don't have to go through Excel any longer on my larger projects. It works best for larger projects that cover several specification sections.
  • Organizes Submittals.
  • Electronic Historian of Files: Keeps all files, I can look at an older version and I never lose or save over files.
  • Opens lines of communication between subcontractors and general and keeps a record.
  • Holds plans and specifications for guys in the field so they can view real-time instead of worrying about paper plans and specs.
  • The ability to redline plans in the field is amazing!
  • Expensive.
  • Until we figured out how to shut off email notifications we were spammed all the time. I have to check my spam folder often, messages from Procore automatically go to my spam folder even if I mark it safe in my Outlook.
Perfect for submittals, similar to Submittal Exchange. Great for the guys in the field to check plans and specifications. Good for RFIs and tracking all aspects of the project. Perfect Data Historian.
March 08, 2019

Moving Forward...

Score 6 out of 10
Vetted Review
Verified User
Incentivized
Operations utilize the software for construction administration. It allows everything to be in one location for efficiency and use.
  • Submittals
  • RFI's
  • Photo and documentation storage.
  • Checklists/Inspection Reports.
  • Multiple submittal reviews by several parties and the ability to mark up the submittals in the Procore module.
  • Financials need to be more advanced and available to collaborate with accounting systems.
  • Executive Dashboards need more development.
  • Buyout is not easy to track in Procore and it's a MAJOR part of our business—metrics to track should be a priority.
It's fine for multiple projects across multiple divisions. The implementation needs work, it's a "figure it out as you go along", not much hands-on from Procore for initial set-up. For the price, a "person" over the phone is not necessarily the most efficient way to implement the system. There should be some in-person training available at purchase.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is used across the whole organization. It keeps everyone on the "same page" from the field to project management to AR/AP. It makes information from the field (photos and daily logs) easily recorded and sent to the office. Our financials are kept up to date in real time as well.
  • Photos and daily logs shared from the field to the office are so easy and useful
  • The change events tool does a great job of documenting and organizing all change orders and the impact it has on the budget.
  • The project directory is a great tool especially on the mobile app. Having access to this directory in Procore without having to add the contacts to your own phone is a big help.
  • While we get great value internally, using Procore as a communication tool with our partners (owners/architects) has been disappointing. The e-mails are confusing and come across as impersonal.
  • The custom reporting needs a lot of work. We should also be able to run reports on our "inactive" projects to get a better insight to company history.
  • The Sage integration is limited. A full integration across all tools (invoices, payments, JC transactions) would make it much for valuable.
  • PRICING! Our rates have been raised significantly since we started with them. Be sure to iron our EVERY detail with them with your first contract signing
Procore is great to create uniformity and standard operating procedures across a company. All internal members can find the information in one place. The more parts of it we use, the more ingrained in the company culture it gets, making it more valuable.

It's extremely difficult to get our owners and architects on board. It's just too vast of a software that requires training that they do not seem to want to participate in.
March 08, 2019

Great PM Tool.

Gonzalo Justiniani Herrera | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Procore is the tool we use for the control of all our projects. We are a Construction Management/Consulting firm. Our role is always as either the project owner's representative or supervision.
In all the projects we are hired to manage, we bring Procore as a "must use" tool for all the contractors/subcontractors that are brought into the project.
It is used to keep all our documentation, as well as keeping track of the plans and financials of each project.
  • Keeping track of current drawings and changes. Particularly in large projects, this is extremely helpful as you can get lost between revisions.
  • Manage Punch Lists. Nobody can escape from pending items belonging to them. I've had contractors calling me asking to get rid of the reminder emails. I just tell them, "it's simple...complete the item and document it." Otherwise, it won't go away.
  • Manage RFI's and Submittals.
  • Keep your insurance and bonds updated. If you set your valid dates, the reminders will help you keep your policies updated.
  • Searching for related items across tools. A lot of times during a project, an RFI or a Drawing Revision will trigger a submittal, a change request, change order, etc. A tool or field selector that lets you tie items to others would be very useful in searching for the specific history or timeline of an even. Perhaps using keywords and then allowing for searches of items having that keyword.
  • An Observation or Inspection can become a Punch List item if not attended.
  • Managing the use of this software between colleagues could be improved if the system would allow searching for the logins of a particular user in spans of more than 7 days. In dispute resolution, to make a point of whether a user has been using the tool as requested, it becomes hard to gather the necessary information because you have to go on a week-by-week basis. On a typical construction project going on for 12, 18 or 24 months, this becomes a tedious task that can't be assigned to lower administrative levels, since it can only be performed by people having administrative rights, who are typically high-level managers, whose time is very expensive.
For large projects with huge sets of drawings, the software is awesome. It allows all parties involved to keep close contact with all necessary issues. For small projects like renovations, TI's, and projects where the contractor is on the move a lot, is not that versatile.
Of course, if the project is in a remote area with no internet access, Procore cannot be used.
Bob Morrison | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are a developer who sometimes build out our own projects. We are using Procore as the project management tool for our construction projects and, where helpful, we use it for the development side too.
  • Plan management. We love the way it organizes drawings, lets you compare previous versions, and can publish modifications to the drawings.
  • I like the document feature when used with Procore sync. It gives us a place to store all relevant product info.
  • I like the Procore app. It's very easy to use.
  • We would like a Mac version of Procore sync. We have some Mac users and uploading files through Procore is cumbersome
  • Wish it had more flexibility for developing custom fields and processes.
  • Wish the task feature could mimic other software, such as SalesForce, where tasks can be sent back and forth and have the ball in court feature available for tasks. These would be particularly helpful in the early stages of a project.
Great for handling standard construction issues such as RFI's drawings, etc. Less able to adapt to non-standard needs.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Across the organization. We use the project management tools such as drawings, submittals, specs photos. These are viewed by our field and subcontractor/suppliers that we invite. We use it on the estimating side to invite companies to bid on a project. We also use the financials for purchase orders, subcontract agreements, budget and sometimes for billing depending on the project.
  • Document organization and accessibility
  • Expanding directory - which improves communication between field, office, subcontractors and suppliers
  • Advertising and marketing
  • The financials are time consuming.
  • The budget should offer a space for notes for each line item. When we use excel it is common to add a note to a cell to remind you of what was all involved in that particular line item.
  • If the financial section is based on excel it would be nice to be able to add a formula to the cell in the event that you are adding materials or equipment together.
It is better suited for a construction management company or general contractor. Some of the tools are more than we need as a mechanical contractor. We typically do not lead the project meetings or the schedules. The place where this works the best for our company is having the documents available in the field. It is also helpful to be able to submit and/or write RFIs from anywhere. Having access to logs and reports is also a helpful feature.
Caroline Edwards | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
It is used across the business on projects where the users are familiar with Procore and how to administer it. We use it for drawing management only.
  • Makes drawing management a lot easier as we don't have to mail out drawings.
  • Subcontractors can log on and view the most up to date drawings.
  • Older revisions are easily available to review.
  • Provides live drawing comments and distributes to all the parties required.
  • The program is a little too 'Americanised' for British construction terminology. For example, we don't use 'punch lists'. we call them snag lists.
  • It needs to be adapted to accept company forms for document management, at the moment you are forced to use the templates which means that we are not compliant with company standard documents.
  • The software that 'reads' the drawing revisions isn't able to work outnumbered revisions and if the box is empty it doesn't link it to any other drawings with the same title.
The reasons I stated in my previous answers are the pros and cons of Procore.
February 25, 2019

Procore Review

John Pattemore | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Procore is being used by the entire company to run and manage projects as well as various maintenance contracts. The software is primarily designed to run projects, however, we have created a process to utilize it for maintenance contracts with great success. All of the clients are happy with the outcome.
  • Procore is exceptional at tracking cost on your projects. From subcontractor invoices to invoicing the clients, it can track everything from start to finish. It prevents subcontractors from invoicing above their contract values and ensuring all variations are captured.
  • We now have an extensive library of photos for all our projects. All are easy to access/share, ranging from progress photos, certification inspections, defects, and dilapidation reports.
  • Tracking of daily data. The site diary filled out by the supervisor creates valuable data recordings. All up to date site progress, man-hours worked by all trades, waste logs and issues are sent to me to review at the end of each day. This gives a greater understanding of how all of my projects are progressing.
  • It would be beneficial if you were able to skip some steps in the Variation process as this can sometimes be cumbersome and time-consuming.
  • The existing Equipment Register. I personally really need a global equipment register for the company. A place where all company equipment can be tracked and where all maintenance records are kept for the equipment. If a supervisor has one of my Bobcats on his site, he selects that item from the global register and then it is added to his project. If my mechanic is looking for that Bobcat so he can perform scheduled maintenance, he looks in the global register and will know what site the machine is at.
  • Tenders/Bids require an easier way to forward Addendum's when information has changed on a project. Currently, you must send this out in each bid package individually. It would be beneficial if you could bulk action email to all bid packages.
Procore is tailor-made for running projects and excels in this space. We have utilized it for maintenance as well, rather than utilizing two different software packages. It completes this task but it is not its intended purpose, leaving a little to be desired. However, it still functions very well as a project manager.
Andy Schick | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Procore is being used across all departments/divisions. It addresses documentation and archival of submittals, communications, and daily field logs. After Procore was implemented at our organization it replaced no fewer than five separate subscription-based software platforms we had used previously.
  • Documentation of communications and official record of submittals/transmittals.
  • Provision of a field app used to review and markup as-built drawings.
  • Tracking of invoicing and project costs.
  • Searches of number strings within the daily field log.
  • Ease of project setup. I don’t want to go to 6 different tabs to set up my project.
  • Directory entry and smart field entry.
It’s well suited for medium to large companies but may not be cost effective for the small companies and isn’t geared toward subcontracting companies.
February 22, 2019

Procore Believer

Charlie Ford | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use the product across our whole company. Accounting to the site foreman it keeps us all on the same page. It's an automated reminder for our office and our subcontractors, it's like having a couple of office aids full time. We have used the documentation and tracking in a number of disputes that would be much more difficult to win if we had to track down and compile the information ourselves.
  • Automating the repetitive needs we have.
  • Organizing and storing data across the company.
  • The accounting and construction divisions can each view the same information in a way that makes the most sense to them.
  • Procore is always improving, and because of that, it is changing. Those who do not stay on top of it can get confused and frustrated.
  • Beginning level buy-in and adoption. Our less tech-savvy subcontractors can be a challenge.
  • There are some areas where, if you make a mistake, it is difficult to correct because Procore is built in layers.
Procore works very well for large projects with lots of information, changes, and multiple players to track and inform. It could be less advantageous for a smaller project where the training takes more effort than the tracking benefit would be worth. Although, even then, the storage and information viewing would have some benefit.
February 20, 2019

Procore Review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
Procore is being used to manage projects in the office and the field as well as using the financial tools for commitments, prime/sub billings, budgeting, and forecasting. It is used by all employees in our company with the exception of hourly field staff. Being web-based makes it easily accessible to all project parties, from owners, architects, project managers, and superintendents. This allows us to streamline document storage and flow.
  • Having access in the field to real-time documents.
  • Provides a workflow template for some tools to be able to track accountability across all project members.
  • Streamlined our subcontractor/supplier billing process.
  • A big issue for us being a Washington contractor is not having the ability to correctly calculate tax on our prime invoices to the owner. There is no way to customize this option, we have been told. This creates inefficiencies in our billing and actually now takes more time to generate this information.
  • I would like to see each account have an account manager with one contact that we can reach by phone/email for more complicated questions and help us work through SOPs. The current set up only allows you to contact a general email. It feels impersonal and causes us to have to explain how we do things within our own company structure repeatedly. One person that gets to know our business and can help us navigate through this would provide an excellent customer experience. Something that I feel is lacking once you make it through your implementation.
  • I would like to see Procore focus more energy on improving the existing tools that they have available based on customer feedback and not on implementing so many new items. Focus on what you do well and fine tune those things prior to moving on to other new items. I don't have facts or statistics but I would guess that the majority of users do not actively use all of the functionality of the existing core tools.
  • I don't want to have to pay extra to customize tools on my account or to make the changes I need immediately, especially when they are currently being programmed and will be released in the near future. You either have to wait for the changes to take effect across all of Procore or pay to have it done now.
  • When you do sign up for custom hours, which allows you to customize your account you pay for a block of hours, Procore has no way to track that accountability. For example, you need something customized and they send you an estimate of how many of your pre-purchased hours they think it will take but it could be less or more. They currently have no way to track and show the customer where they stand after the project has been completed, and therefore, you don't know how many hours you have left to use for other customization. Additionally, I feel they should include at least 10 hours of custom forms as a standard item in their renewals at no extra charge. The software is developing and changing so fast this is necessary.
I think Procore is a great tool for getting your project management web-based and accessible to all your users in the office and in the field. It is very intuitive and easy to use.

However, it has some work to do with the financial tools, integration with accounting software, and integration with scheduling software.
Oscar M Mexia | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Procore is being used for project management purposes and for the construction site progress reporting. Procore helps us keeping track of the project documentation and to keep effective communication with ownership and the design team.
  • Submittals - Effectively keep track of the submittals workflow and reminds responsible parties to review documentation and timely approve.
  • Daily Logs - A very good tool to keep track of the daily activities at the site. The tasks breakdown helps the site superintendent include critical information on their reports.
  • Drawings and Specifications - The drawings tool is very useful to keep all the drawing revisions on file and review changes. Sketches and markups can be incorporated and tracked.
  • RFI's - Would be useful to include response workflows, just as the submittals.
  • Schedule - Haven't been able to include our Primavera schedule into our Procore platform. Would be useful to have other ways to upload the schedules.
  • Meetings - The meeting minutes could incorporate additional spaces for written notes/comments to be made during the actual meeting.
Procore is very useful for document management and to keep track of project transmittals with all the parties involved. It is a transparent way of working with clients and contractors.
February 20, 2019

Procore Review

Blake Pearce | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Procore is being used across all departments in my company, other than Business Development, Marketing, and the Sales department. Procore assists efficiency of the work process, data management and mobility of work. It assists with collaboration between the design team, general contractor and subcontractors. It syncs with our accounting software to help provide real-time cost and budget information.
  • Drawing management.
  • Notifications and tracking of workflows for submittals and RFIs.
  • Ability to customize and filter information.
  • The quality control functions and the punch process needs to be improved slightly.
Ability to work remotely, from laptops, phones, tablets, makes having real-time information available at the job site extremely easy. The ease of use makes the training very short and allows new users to get immediately involved.
Kevin Edward B. Lao, P.E. | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Procore is being used by our company to perform project management of construction projects we oversee as the general contract at-risk. It addresses problems such as file management, RFI and submittals, and project financials.
  • Procore handles project financials very well including project budgets and change management.
  • Procore can also be used as a cloud-based file storage platform for sharing of files to other parties involved in the construction project.
  • Procore does RFI and submittal management very well. Routing to necessary parties for review is intuitive to set up and use.
  • The cloud-based storage platform could have better organization of folders. It's not as intuitive as other cloud servers.
  • The submittal review process can only be done in series. I'm not sure if this is company specific or Procore, but it delays the review process.
  • You can upload plans to Procore for access on job site through an iPad. It would help if you could annotate plans for punch items similar to PlanGrid.
Procore is well suited for project financials. It is better than other programs I have used. Where it's lacking is a cloud-based storage platform because it is not as streamlined as BOX. Furthermore, access to modules specifically suited for field access could be better in terms of offering capabilities like PlanGrid.
February 19, 2019

Efficient and Effective!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Procore is being used company-wide. Everyone from the construction management team, field team, service division, and the accounting group is currently using Procore along with other software. Currently Procore addresses problems with communication, document storage and being able to see the productivity of the team members on a project. It has been incredibly useful and has made us a better construction group.
  • Keeping track of all purchase orders and subcontracts within a project in the Commitments Tool. Project team members have access to these documents and can see what is being purchased and have access to the contract documents for Subcontractors, which helps clarify the scope of work.
  • Submittals, specs, and drawings access. It is incredibly important for the team members to have unlimited access to these documents. Having them available online and at the touch of a button really helps.
  • Coordination of submittals between vendors and engineers. The submittal process is so much easier and faster. Submittals are processed efficiently and there is no double entering or creating extra logs to track the submittal process.
  • Currently, Procore is syncing with Sage 100, which is our current accounting software. There are quite a few items that need to be worked on within the Sage 100 sync. We have been experiencing a lot of accounting issues with costs, cost codes and change orders.
  • More up to date training videos. Procore is constantly improving their programs, and the monthly updates do help, but the training videos need to be updated as well.
  • More mark-up options for the drawings and PDF documents would be greatly beneficial.
Procore is well suited for any construction project management team. It helps in streamlining the project documents and gets the entire project team on the same page. There are way more benefits to using Procore then there are downfalls. We don't use Procore for a lot of our small service and maintenance projects due to the accounting issues using Sage 100, but hopefully, we will work on a way to integrate those as well.
Aaron Parker | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Procore is being used to manage and document large projects. The main purpose is to document decisions made between engineering and contractors. RFI and submittal tools are used extensively.
  • Procore has a lot of ability to customize who gets which type of notifications.
  • Submittals are fairly easy to keep track of.
  • It is easy to set up new users.
  • Multiple widespread outages that were extremely disruptive to our project. Contractors blamed (with valid reason) these outages to delays in the project as they couldn't submit RFI or receive responses to RFI. Workflow switched to email outside of Procore during outages, causing significant miscommunication and loss of documentation to management.
  • The ability to create submittals and RFI is too locked down. We were not able to open this feature up to contractors without the submittal or RFI being in draft. Procore did their best to remedy this with awkward workarounds. Ultimately this system is not set up for an unknown about of submittals.
  • The notification option is flexible but it also very confusing. It can also be very confusing on the permission side. It is difficult to know who has access to each type of information and if they will get notified. It is easy to either limit people from getting info they need or accidentally give info to people they should not have.
  • Managing drawing set over 50 or so pages is very cumbersome. The auto numbering and tagging works ok, but when it doesn't it is hard to get drawings organized.
It is good at the documentation of a project. It is not good if you have large projects that are more industrial and do not fit typical building construction.
Lori Lorenz | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
My organization uses Procore to record all aspects of a project throughout its lifecycle across all departments. Collecting all the paperwork, conversations, and details of a construction project can turn into a tornado of information. How do you find one piece of paper or one conversation thread later? Once you find it, who was involved and how can you contact them? Having organized information with strong search capabilities cuts down the time it takes to find a time-critical answer.
  • Photos Log. The photo galleries are easy to document progress, incidents, and a continuous before and after sequence. It is like a yearbook for the project and it is gratifying to see all the progress.
  • Directory. The directory is the who's who for all our projects. It helps update information once and have it right on all the projects. Since people can look up the numbers themselves in the field, I spend less time reciting phone numbers.
  • Drawings. I can upload all the drawings in a batch and keep track of revisions for easy admin. In the field, zooming in on a backlit tablet takes care of "can't see it" complaints in poor light conditions and lost reading glasses.
  • Change Orders. Finally, the whole workflow ends up in one place. Email and attachments are in Procore tied to one change order instead of stuck in a remote laptop's email.
  • Locations and QR codes. Existing signage hardly ever matches the original drawings. Creating temporary door signs to match the drawings seemed to help communication and reduce confusion. I couldn't help but add the Procore Location QR codes to the signs since the tech was so cool. Scanning the code with your phone/tablet automatically picks the location to make entering new items into a punch list easier.
  • Updates. Procore has a feature wish list. They are really good about rolling out new features. They also roll out features so service isn't interrupted for a long time or in prime work time. This is why I like cloud-based apps. My software is always current with the newest features for the same price.
  • Financials. This one has a bit of room for improvement. If you are really good at clicking on things and like layers of detail, you would enjoy this. I set it up for a minimum amount of detail but still needed to keep a bullet journal to stay in the flow. If you need to reverse a transaction or fix a mistake, you need to unravel all the way back to the error and recreate it to current. Once you have your flow figured out, it is worth considering a customization project to avoid some of the chaos.
  • Email notifications. This feature works almost too well. When you are setting up your workflow notifications, use email notification sparingly or aggregate it. The system will flood people's email if all the workflow is flagged to email updates in real time. This isn't obvious if you haven't used Procore before.
  • Mobile app for admin users. The mobile app is designed for field work but if you need to administer the Procore system, you need to use the browser version. This is a hard one to work around in poor internet/cellular service locations since you need connectivity to admin the system. (Sounds like a wish list item.)
Procore is best for general contractors or other traditional construction management. When you rollout Procore, the company needs to be flexible to allow a few changes to workflow and to support training everyone in the technology. Procore also works for program management with the understanding that not all of the tools will be used. Procore wouldn't work in a rigid, hardcopy-only, low-tech culture.
Sig Jonsson, B.Sc., P.G.C. | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Procore is used for drawing management, inspections, observations and photo storage. It is becoming a common tool in construction projects. However, supportive departments like building equipment and financial departments, are yet to implement. Same goes for the earthwork department.
It addresses non-compliance instances; it reveals the number of drawings issued in each project.
  • Drawing processing is the biggest strength.
  • Ease of use and how quickly field staff adapts to using the application on smartphones.
  • Easily adapted to Icelandic building methods.
  • Firstly, Procore does not speak Icelandic. Secondly, to run/operate the same project in various languages at the same time would be beneficial.
  • Drawing processing adapting to the Icelandic best design practices. Icelandic/European drawing headers are not understood by Procore.
Procore seems to be well suited for larger organizations, whereas smaller businesses might sway away from purchasing the program due to financial reasons.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Procore is used across our company for many project management needs. It's used in the field by the Superintendents for referencing drawings and other project related items as well as keeping daily reports. It's used in the office by the Project Managers and Project Manager Assistants for processing and tracking submittals, RFIs, etc.
  • Submittals -- The logging, tracking, processing, etc. of submittals is so intuitive and user-friendly. After a brief training, most of our outside users (subcontractors, Architects, et.) feel comfortable navigating and processing submittals.
  • Procore Sync -- Sync was released last year as a solution to file storage and syncing between users. There were many issues and we have since been advised to stop using Procore Sync. This was definitely a disappointment. Not only in the product not working properly, but also in Procore's lack of communication with its users regarding the known issues.
We are a general contractor's office and use Procore in our day to day management of projects. From startup to closeout, Procore is applicable to many areas of our process.
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