Nintex Promapp Reviews

23 Ratings
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Score 9.1 out of 100

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Reviews (1-8 of 8)

Anonymous | TrustRadius Reviewer
December 05, 2019

Promapp review

Score 9 out of 10
Vetted Review
Review Source

Pros and Cons

  • Easy to use
  • Clear capturing of the information that can be readily shared.
  • Allowed for dissemination of information to various stakeholders.
  • Perhaps starting price can be lowered with lesser processes.
  • Available for on-premise options for some clients (though pricing can still be subscription model).
  • Perhaps this is something that we are not aware but can the printing of the process be configurable for white labeling?
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Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Review Source

Pros and Cons

  • Promapp provides a clear understanding of end-to-end processes for business users to ensure buy-in and ongoing maintenance.
  • Promapp allows users and SMEs to identify improvements and opportunities for automation to ensure that business operations can run as efficiently as possible.
  • Nintex Workflows allow for automated back-end review processes to be undertaken with limited overhead of users needing to track where things are at at any given time.
  • Promapp's biggest strength in business user design is its biggest weakness in some organisations who prefer standardised process mapping (BPMN2.0), or who are used to seeing everything detailed in a single view. It would be useful to be able to provide a view that outlines all of the activities 'on a single page' for more experienced process analysts.
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Małgorzata Nitecka-Kubicka | TrustRadius Reviewer
June 17, 2019

Map your process

Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Each employee can have a viewer access and check how a particular process is described, at any time.
  • An easy way to track process changes.
  • The company can set up a process review cycle. So as an example, each process on a yearly basis must be reviewed by the process owner.
  • A good way to standardize processes across an organization.
  • Workflow can be customized by the company.
  • Process presentation is similar compared to Visio.
  • Only an English version.
  • No application for Andriod or iPhone.
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Ilia Tarasov | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
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Pros and Cons

  • It has an extremely straightforward configuration that assist clients in viewing and following a procedure effortlessly
  • Promapp is exceptionally easy and intuitive to use, which therefore empowers workers themselves to record their procedures and techniques. It's planned from a 'client encounter' viewpoint, where a client will compose the methodology and the framework will draw the guide for you.
  • It's a cloud based programming, which means it can be accessed from anyplace as long as you have a web connection
  • It very well may be marginally dubious to look for data on the off chance that you don't have the foggiest idea about the correct wording for things (which I shockingly don't yet as I am just new to the position)
  • Mysteriously, some problems that we thought we closed the door on have come up again, so we've needed to return to what we've already finished
  • Can't view or add revision to old activities/sign offs.
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David Johnston | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Easy to use
  • Great for searching for processes
  • Good capability for collating feedback on processes for continuous improvement
  • Bit restrictive in categorizing processes
  • Linking processes together is sometimes a bit counter intuitive
  • Some work required to get users to think end to end about processes
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Graham Yerbury | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • The Promapp Team have a strong process flow methodology that underpins the software. This facilitates a more consistent and robust review and documentation process - rather than having intricate "if/then" types of process flows it encourages the user to focus on the key points and how to communicate these.
  • Promapp is software as a service in a cloud hosted environment that allows cost effective set up without having to worry about the systems infrastructure. Performance of the application has been consistently good.
  • The team at Promapp actively work with their user community to develop improvements to the system. This community approach is beneficial for teams that are new to comprehensive process mapping and improvement.
  • The training requirements of the system are relatively light given the intuitive nature of the user interface. Obviously as you get more adventurous it helps to have a cadre of committed and well trained users.
  • Some of the linkages in the Risk Module reporting between mitigants and the key risks could be more comprehensive.
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Valerie Thomas-Ho | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Version controlled and the ability to go back to a previous version with ease
  • ToDo's and reviews are a handy tool
  • Easy to use and navigate
  • A tracked change tool would be very useful
  • Drafts being made available for others to view so a process is not duplicated to reduce time wastage
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Feature Scorecard Summary

Dashboards (7)
Standard reports (7)
Process designer (7)
Business rules engine (1)
Support for modeling languages (2)
Form builder (3)
Social collaboration tools (4)
Content management (5)

About Nintex Promapp

Nintex Promapp is cloud-based process management software that aims to make it easy to create, navigate, share and manage business processes. With Nintex Promapp, teams can map, share, review and update their enterprise-wide processes. The vendor says benefits include driving company-wide collaboration, increasing visibility and accountability, and improving processes in one easy-to-use platform. The vendor's goal is to enable quality assurance, risk management and business continuity.

As Nintex sees it, we are in an age of disruptive innovation. Nintex Promapp aims to help by enabling teams to collaborate on process mapping, drive continuous improvement, respond to process breakdowns, take complete ownership of their processes and spur innovation to manage and optimize their organization's processes. As part of the Nintex platform, Promapp is designed to provide a solid process foundation for automation initiatives.

The vendor reports that Nintex Promapp is used by thousands of users worldwide including at organizations like Toyota, McDonald's, Johnson&Johnson, Coca-Cola and Marketo. The vendor also reports that Promapp has a 98% client retention rate.

Nintex Promapp Features

Process Engine Features
Has featureProcess designer
Does not have featureProcess simulation
Does not have featureBusiness rules engine
Does not have featureSOA support
Does not have featureProcess player
Has featureSupport for modeling languages
Has featureForm builder
Does not have featureModel execution
Collaboration Features
Has featureSocial collaboration tools
Reporting & Analytics Features
Has featureDashboards
Has featureStandard reports
Does not have featureCustom reports
Content Management Capabilties Features
Has featureContent management

Nintex Promapp Screenshots

Nintex Promapp Integrations

Nintex Promapp Competitors


  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Required

Nintex Promapp Customer Size Distribution

Small Businesses (1-50 employees)
Mid-Size Companies (51-500 employees)
Enterprises (> 500 employees)

Nintex Promapp Support Options

 Free VersionPaid Version
Social Media
Video Tutorials / Webinar

Nintex Promapp Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows
Mobile Application:Apple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported Countries:USA, Canada, Australia, United Kingdom, Europe, New Zealand
Supported Languages: English