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TrueContext

TrueContext
Formerly ProntoForms

Starting at $25 per month per license (billed annually)
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Overview

What is TrueContext?

TrueContext (formerly ProntoForms) provides an enterprise-level low-code field-focused application. The solution is used to create apps and forms to collect and analyze field data with smartphones and tablets – either as a standalone solution or as a mobile front-end to…

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Recent Reviews

TrustRadius Insights

Users of this product have reported significant reductions in their carbon footprint and improved operational efficiency by digitalizing …
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Pricing

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Essentials

$25

Cloud
per month per license (billed annually)

Advanced

$45

Cloud
per month per license (billed annually)

Enterprise

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Cloud
Volume discounts available

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://truecontext.com/pricing/?utm_so…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

TrueContext (ProntoForms) + Agroaudit DEMO

YouTube

Demo TrueContext (ProntoForms)

YouTube
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Product Details

What is TrueContext?

TrueContext (formerly ProntoForms) provides an enterprise-level low-code field-focused application. The solution is used to create apps and forms to collect and analyze field data with smartphones and tablets – either as a standalone solution or as a mobile front-end to enterprise systems of record.

TrueContext Screenshots

Screenshot of task automationScreenshot of field operations tracking and measurementScreenshot of available integrations

TrueContext Videos

TrueContext Integrations

TrueContext Competitors

TrueContext Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone

Frequently Asked Questions

TrueContext (formerly ProntoForms) provides an enterprise-level low-code field-focused application. The solution is used to create apps and forms to collect and analyze field data with smartphones and tablets – either as a standalone solution or as a mobile front-end to enterprise systems of record.

FORM OpX, GoCanvas, and FastField are common alternatives for TrueContext.

Reviewers rate Support Rating highest, with a score of 8.7.

The most common users of TrueContext are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(9)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users of this product have reported significant reductions in their carbon footprint and improved operational efficiency by digitalizing forms. This has allowed them to eliminate the need for paper forms, saving time and reducing errors. The product has been particularly useful for site and building inspections, as it allows for standardization of reports and ensures compliance with regulations. Users have also praised the product's ability to integrate with internal processing systems, eliminating the need for manual data entry and enabling real-time analytics and data mining. Additionally, the product has facilitated global consistency in data collection when users are at customer sites, enabling efficient service operations across different locations. By going paperless and using ProntoForms, users have streamlined their processes, saved time on multiple trips to job sites, and improved overall productivity.

Easy to Use and Customize: Many users have found ProntoForms to be easy to use and customize, with endless options for form setup. They appreciate the convenience and promptness of returning forms, as well as the excellent and actionable results and captured information from the forms.

Powerful Tool: Several reviewers consider ProntoForms to be a powerful tool that saves time and money. They find it difficult to manage and maintain Excel spreadsheets but find ProntoForms much easier to use. Users think the platform is smooth, clean, fast, and intuitive, with excellent support.

Connects Field Staff and Office: Users believe that ProntoForms is the best tool for connecting field staff and the office, capturing data and analytics in a way that paper cannot. They like the lack of hardcopy paperwork and appreciate being able to be fast and digital.

  1. Insufficient help documentation: Users have found the help documentation to be lacking clear explanations and mostly focused on listing features rather than providing guidance on how to accomplish tasks.

  2. Complex form development process: Some users find form development to be complex and requiring proper training. They have encountered instances where certain options do not function as expected, adding to the complexity.

  3. Slow support response time: Users are frustrated with the lengthy turnaround time for addressing feature requests and bug fixes from the development team. Additionally, they mention that customer support can take considerable time when contacted and suggest that it could be improved.

Users have made several recommendations based on their experiences with ProntoForms.

  1. Users recommend using ProntoForms to automate processes and consolidate multiple forms, which helps streamline workflows and improve efficiency.

  2. Users advise utilizing ProntoForms' support for effective implementation, particularly during the trial period. They highlight the promptness and knowledgeability of ProntoForms' support team in resolving any issues.

  3. Users emphasize the importance of thorough testing and customization of forms in ProntoForms. They suggest utilizing the trial version to ensure it meets specific requirements and taking the time to set up and customize forms properly.

Overall, users highly recommend using ProntoForms for automating processes, consolidating forms, and improving productivity. They also highlight seeking support, thorough testing, and customizing forms as key factors for successful implementation.

Attribute Ratings

Reviews

(1-2 of 2)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
My organization uses ProntoForms in order to collect information from our employees and others who will come to our offices regarding COVID. ProntoForms allows us to collect the information like temperature check information and contact tracing information that our employees and others who will come to our offices get at home.
  • Makes forms easily
  • Collects information easily
  • Displays on mobile
  • UI could be better
  • Customer service could be a little better
  • Price could be cheaper
ProntoForms is exceptionally well suited for when you need to create forms quickly and easily. ProntoForms is also exceptionally well suited for when you need to have those forms displayed on mobile devices like iPhones, iPads, Androids, and other mobile devices. ProntoForms is less well suited when you need long complicated forms
  • Cost
  • Cost
  • Cost
ProntoForms is easier to use than its competitors. The user interface for pronto forms is quite a bit simpler than its competitors and it allows you to quickly and easily see what it is that you are doing. This allows you to use ProntoForms to design your forms appropriately and quickly.
The customer support for pronto forms was great for me in the only instance that I have had to use it. I called the phone number for ProntoForms customer support, they were quick with the correct answer for me and very reassuring.
Google Drive, Microsoft 365 (formerly Office 365), Citrix Gateway (formerly NetScaler Unified Gateway)
Score 6 out of 10
Vetted Review
Verified User
Incentivized
ProtoForms was used in a live pilot as a field service data recording solution for our corporation's engineering department. The field service agents for our existing CRM was not flexible and customizable enough for our specific needs, and custom solutions from the vendor were costly. ProntoForms was evaluated as a potential easy to use data capture tool for engineers in the field using mobile devices.
  • Out of the box integrations.
  • Simple user interface (not much coding experience needed).
  • Enablement of OCR scanning, telemetry and camera data.
  • Out of the box integrations are limited.
  • Custom integrations require technical know-how (and may require the involvement of the destination product's vendor).
  • Priced for the enterprise environment, but can be improved.
Prontoforms is suited for complicated business needs that are able to integrate seamlessly into one of the out-of-the-box solutions available. For simple recording to a spreadsheet, pdf, word document, database, etc. without any additional integrations, better (and in some cases free) solutions may work. For custom integrations, cost and effort may get expensive.
  • + Better field service maintenance tracking.
  • + Better adherence to routine maintenance schedules.
  • - More effort than anticipated for custom integrations.
While ProntoForms is specialized (and probably better suited) for the field service environment, Smartsheet is a more well-rounded solution that has a lot more features that can be utilized in other areas or teams. Smartsheet also has a shorter learning curve due to its MS Excel-like flexibility with formulas. However, Smartsheet is better suited for simple form recording with limited integration options compared to Prontoforms.
We have not had the need to interact with the support team for any major issues.
As Prontoforms markets itself as a low code, user-friendly drag and drop solution, it definitely excels in the area of user experience. While those who are more on the technical side will appreciate the standard options available as part of its custom integration tools. The learning curve has never been an issue.
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