Skip to main content
TrustRadius
Proofpoint Email Protection

Proofpoint Email Protection

Overview

What is Proofpoint Email Protection?

Proofpoint Email Protection is available as an on-premise or cloud based solution and blocks unwanted, malicious and impostor emails with granular search capabilities and visibility into all messages. Outbound controls include encryption and data loss prevention, while continuity capabilities ensure…

Read more
Recent Reviews

TrustRadius Insights

Proofpoint Email Protection is widely used across organizations for its robust capabilities in email encryption, URL protection, and virus …
Continue reading

Proofpoint Email Protection Review

9 out of 10
August 30, 2020
We use Proofpoint for all our inbound and outbound email protection. We have stopped spam from entering our network. Typically users do …
Continue reading

Great tool

9 out of 10
August 14, 2020
Incentivized
Proofpoint Email Protection is being used by us as an email gateway kind of thing. It filters and gets rid of unwanted emails (SPAM and …
Continue reading

Protection at its best

9 out of 10
December 18, 2019
Incentivized
It is being used across the whole organization; it helps in blocking suspicious URLs and helps us in keeping safe from phishing campaigns. …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 7 features
  • Anti-malware (76)
    10.0
    100%
  • Customizability (75)
    10.0
    100%
  • Threat Detection (75)
    9.0
    90%
  • Management Tools (74)
    8.0
    80%

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is Proofpoint Email Protection?

Proofpoint Email Protection is available as an on-premise or cloud based solution and blocks unwanted, malicious and impostor emails with granular search capabilities and visibility into all messages. Outbound controls include encryption and data loss prevention, while continuity capabilities…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

54 people also want pricing

Alternatives Pricing

What is FileWall?

odix - a provider of Enterprise CDR (Content Disarm and Reconstruction), is now offering its own native application for securing Microsoft Office 365 mailboxes. CDR technology is a detection-less method to disarm zero-days and Windows Defender (formerly APT)’s in files, that the vendor says is…

What is MX Layer?

MX Layer is an enterprise security company based in the United States, focusing on providing cloud-based solutions for email security, business continuity, data loss prevention and email archiving services. MX Layer aims to ensure that their comprehensive email security platform protects company's…

Return to navigation

Features

Secure Email Gateway

Secure email gateway software prevents the transmission of emails that contravene company policy or contain malware, phishing attacks, spam or other unwanted emails

9.2
Avg 8.4
Return to navigation

Product Details

What is Proofpoint Email Protection?

Proofpoint Email Protection is available as an on-premise or cloud based solution and blocks unwanted, malicious and impostor emails with granular search capabilities and visibility into all messages. Outbound controls include encryption and data loss prevention, while continuity capabilities ensure business communications can continue as normal in the event of an email outage.
With Proofpoint's Email Protection, you can protect your people, data, and brand from today’s threats with:
  • The ability to detect BEC or malware-free threats using our machine learning impostor classifier (Stateful Composite Scoring Service)
  • Nearly unlimited email routing capabilities utilizing our advanced email firewall.
  • Robust reporting and email tracking/tracing using Smart Search.
  • TAP, DLP and Encryption built into the same console providing a single pain of glass for management purposes.
  • Unwanted email management that allows users to decide which emails they would like to see in their inbox.

Proofpoint Email Protection Features

  • Supported: Ability to detect BEC or malware-free threats using our machine learning impostor classifier (Stateful Composite Scoring Service)
  • Supported: Nearly unlimited email routing capabilities utilizing our advanced email firewall.
  • Supported: Robust reporting and email tracking/tracing using Smart Search.
  • Supported: TAP, DLP and Encryption are built into the same console providing a single pain of glass for management purposes.
  • Supported: Unwanted email management allows users to decide which emails they would like to see in their inbox.

Proofpoint Email Protection Video

Proofpoint Email Protection: Protecting Against Impostor Email Threats

Proofpoint Email Protection Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo
Supported CountriesUnited States, Canada, United Kingdom, Germany, France, Italy, Australia, Japan
Supported LanguagesArabic, Bulgarian, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian (Bahasa), Italian, Japanese, Kazakh, Korean, Malay, Norwegian, Polish, Portuguese (Brazilian), Romanian, Russian, Sinhala, Slovak, Spanish, Swahili, Swedish, Tamil, Thai, Turkish, Ukrainian, Urdu, Vietnamese

Proofpoint Email Protection Downloadables

Frequently Asked Questions

Cisco Cloud Email Security, Symantec Encryption, and Mimecast Advanced Email Security are common alternatives for Proofpoint Email Protection.

Reviewers rate Anti-malware and Customizability highest, with a score of 10.

The most common users of Proofpoint Email Protection are from Enterprises (1,001+ employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(211)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Proofpoint Email Protection is widely used across organizations for its robust capabilities in email encryption, URL protection, and virus scanning. Users have praised the software for its granular control over inbound and outbound email, allowing for detailed overview and management. The software effectively filters all incoming and outgoing emails, surpassing the capabilities of previous mail filter solutions by significantly reducing malware, viruses, and spam. One notable feature that users appreciate is the impostor detection, which has proven to be highly effective in reducing attacks targeting executives for gift cards and other goods.

Proofpoint seamlessly integrates with Office 365, offering an added layer of protection by preventing phishing and spoofed emails from reaching users. It acts as a primary spam filter, providing daily digests of filtered mail to users. For clients who prefer not to operate a dedicated email gateway, Proofpoint serves as a shared service, delivering robust perimeter defense for all email traffic. The software's ability to block communication based on domain, content, and malicious sites or links has proven successful in stopping the spread of malicious phishing content. Overall, Proofpoint Email Protection serves as a dependable email gateway that protects both inbound and outbound email users from malicious threats while efficiently minimizing spam and junk emails.

Granular control of inbound and outbound email: Users have been impressed with the granular control offered by Proofpoint for managing both inbound and outbound email. Several reviewers have mentioned that they appreciate the ability to configure rules for mail, which allows them to tailor their email management according to their specific needs.

Extensive spam detection capabilities: Many users have praised Proofpoint's extensive spam detection capabilities. They have mentioned that the software is highly effective in detecting and stopping spam, with some stating that it can detect and stop around 99% of spam. This feature has been greatly appreciated by reviewers as it helps maintain a clean inbox.

End-user services and reduced administrative work: Reviewers have highlighted the end-user services provided by Proofpoint as a major advantage. They mention that these services greatly reduce administrative work as users are able to create their own filters and release their own mail. This self-service capability not only saves time but also empowers users to manage their emails effectively.

Confusing and Cumbersome User Interface: Users have found Proofpoint's user interface to be confusing and cumbersome, requiring extra steps and making it difficult to perform tasks quickly. Some users suggest that the UI should be improved for better understanding and easier access to all features. They find the GUI interface confusing and not easy to navigate, with abysmal default settings that make it challenging to effectively filter out unwanted messages. The layout of the email protection, TAP, and TRAP dashboards has been mentioned as inconvenient, prompting users to express a desire for a more modern-looking and streamlined user interface.

Difficulties in Validating DKIM Initiation: Some users have encountered difficulties when trying to validate DKIM initiation with Proofpoint. They find the configuration consoles and options provided by Proofpoint a bit complicated, leading to confusion. As a result, they express the need for more in-depth rule customization options beyond what is currently offered.

Troubleshooting and Support Issues: Users have expressed dissatisfaction with troubleshooting and support for Proofpoint, stating that it is not straightforward. Some users have experienced unresponsiveness from the support team, encountering long wait times for resolution without receiving acknowledgement when certain components or features do not function as expected. The cluttered support portal filled with outdated information makes it difficult for them to find documentation. To improve support and case resolution, users suggest having a TAM or CSM available. Additionally, some users feel that customer support can be too generic and unhelpful at times, recommending the addition of a chat-bot assistant for better understanding of software features and issue resolution.

Attribute Ratings

Reviews

(1-25 of 95)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It's used as a whole. It helps in identifying mails delivered to the user. You can block senders & whitelist any sender with PP. You have the option to search mails with attachment & sender. The searching option is good. Quarantined mail can be downloaded & investigated for additional IOCs. Access management can be done on Quarantined folders. Overall it's a good product.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We currently use Proofpoint Email Protection across our entire organization. After having this product for about 2 years and seeing how many threats it stops, I cannot see us not having it! I particularly love the granularity in being able to create very specific rules to ensure unwanted emails are blocked, while still allowing valid ones to be delivered. I can create rules based off of specific email headers, even "user-defined" headers. This is a fantastic product and we have always received prompt responses when we have engaged support.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our entire organization uses Proofpoint as a email filtering and malware blocking tool for daily email flow. Proofpoint Email Protection helps our organization to stay better protected from malicious actors by providing state-of-the-art spam, virus and malware protection for our staff and students across the entire school district.
Score 10 out of 10
Vetted Review
Verified User
We were using Microsoft Office 365 ATP for a year before switching to Proofpoint. The product is more expensive but it does a much better job than ATP in filtering the emails. Quarantine digest is fantastic and our users love it. Proofpoint assisted us with the initial setup and administration has been easy since. It is used across our whole organization.
Score 9 out of 10
Vetted Review
Verified User
We use Proofpoint for all our inbound and outbound email protection. We have stopped spam from entering our network. Typically users do not receive spam and if they do they sometimes send it to the support desk letting us know one got through. Some users have been here 15 to 20 years so you know their email address has been out in the wild for a while. It is a great product and one I recommend.
August 14, 2020

Great tool

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Proofpoint Email Protection is being used by us as an email gateway kind of thing. It filters and gets rid of unwanted emails (SPAM and Phishing) that users receive all the time.
It's a pretty good application that learns with time to improve even more the protection it provides users with, making the experience better as it goes.
Score 5 out of 10
Vetted Review
Verified User
It is being used by Email and Security teams to protect both our on premise and cloud-based email. We use email protection, TAP, and TRAP. We monitor and encrypt outgoing sensitive data through DLP capabilities and detect and block incoming phishing and malware.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Proofpoint Email Protection filters all inbound emails for our entire corporation. It filters our 98% of inbound emails due to spam, virus, or other malicious content, and bulk mailings. It helps protect our employees from unwanted and nefarious emails.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are using it at the front of our organization's email. It is applied to all accounts across the organization. We use it to help identify and flag malicious and marketing emails as well as use the tools to encrypt emails that have sensitive data going out of our doors.
Fraser Clark | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Proofpoint is being used across our sister companies and we have an admin in each of the countries.
It is our main email security tool and is used by all of our users.

We were in need of a product that could handle higher volumes of email traffic and Proofpoint regularly features as one of the top email security products. It addresses many of the issues we were having with email security, some we didn't even realize we had. It has helped us get a very detailed overview of our email. We have extremely granular control of our inbound and outbound email.
Score 6 out of 10
Vetted Review
ResellerIncentivized
It is performing email security throughout the entire business. It has numerous operating brands and many different SMTP domains. The customisation available with Proofpoint allows unique branding and policies per operating company which is very valuable.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Proofpoint is being used across our whole organization. All inbound and outbound mail is protected by Proofpoint. We have been using it for about 4 years now and we are very satisfied with the results. It has done a great job of preventing viruses, phishing, impostor emails, etc.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Proofpoint Email Protection is being used throughout the organization for email security and spam filtering. We rely on Proofpoint's expertise in email security and threat analysis to stop our users from receiving malicious attachments, excessive spam, and being phished. Proofpoint offers the "right" amount of customization to the platform, but works quite well "out of the box".
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Proofpoint Email Protection is a primary security control for my organization. With 80%+ of security breaches involving a phishing vector at some point a strong anti-phishing solution is a must today. While we have myriad secondary and complementary controls used in our defense in depth architecture, Proofpoint is our primary anti-phishing control.
Score 8 out of 10
Vetted Review
Verified User
Incentivized

Proofpoint Email Protection helps Advent stop both malware and non-malware threats, including imposter emails and Business Email Compromise (BEC) attempts.

This email filtering service has been good, and Proofpoint's uptime has been stellar in the 5 years we've utilized the product.

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Proofpoint in our Cyber Defense team not across all the organisation. As it is used to protect the unwanted traffic from being communicated to our organisation's users. We use Proofpoint to block communication based on the domain, the content of the mail, malicious site, or link present in the mail. For example if I learned that some malicious content (for example a malicious phishing site) in being spread using the mail in our organisation we reach out to Proofpoint to block the content of the mail being communicated to our users with the help of Proofpoint (in cases that it's the same in all the mail). We also use the domain being used to send the mail to our users (we used to attach a sample mail for better understanding of content). According to the priority of the case they take desired action. So ultimately it helps to stop any malicious phishing content from being spread across our organisation and protect all the users being targeted of such unwanted content from the web. Once a site is being blocked by Proofpoint it will not be accessible to the organisational user if if they clicked on it accidentally.
Return to navigation