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Proofpoint Email Protection is widely used across organizations for its robust capabilities in email encryption, URL protection, and virus …
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What is Proofpoint Email Protection?
Proofpoint Email Protection is available as an on-premise or cloud based solution and blocks unwanted, malicious and impostor emails with granular search capabilities and visibility into all messages. Outbound controls include encryption and data loss prevention, while continuity capabilities ensure…
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Popular Features
- Anti-malware (76)10.0100%
- Customizability (75)10.0100%
- Threat Detection (75)9.090%
- Management Tools (74)8.080%
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What is Proofpoint Email Protection?
Proofpoint Email Protection is available as an on-premise or cloud based solution and blocks unwanted, malicious and impostor emails with granular search capabilities and visibility into all messages. Outbound controls include encryption and data loss prevention, while continuity capabilities…
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What is Proofpoint Email Protection?
Proofpoint Email Protection is available as an on-premise or cloud based solution and blocks unwanted, malicious and impostor emails with granular search capabilities and visibility into all messages. Outbound controls include encryption and data loss prevention, while continuity capabilities ensure business communications can continue as normal in the event of an email outage.
With Proofpoint's Email Protection, you can protect your people, data, and brand from today’s threats with:
With Proofpoint's Email Protection, you can protect your people, data, and brand from today’s threats with:
- The ability to detect BEC or malware-free threats using our machine learning impostor classifier (Stateful Composite Scoring Service)
- Nearly unlimited email routing capabilities utilizing our advanced email firewall.
- Robust reporting and email tracking/tracing using Smart Search.
- TAP, DLP and Encryption built into the same console providing a single pain of glass for management purposes.
- Unwanted email management that allows users to decide which emails they would like to see in their inbox.
Proofpoint Email Protection Features
- Supported: Ability to detect BEC or malware-free threats using our machine learning impostor classifier (Stateful Composite Scoring Service)
- Supported: Nearly unlimited email routing capabilities utilizing our advanced email firewall.
- Supported: Robust reporting and email tracking/tracing using Smart Search.
- Supported: TAP, DLP and Encryption are built into the same console providing a single pain of glass for management purposes.
- Supported: Unwanted email management allows users to decide which emails they would like to see in their inbox.
Proofpoint Email Protection Video
Proofpoint Email Protection: Protecting Against Impostor Email Threats
Proofpoint Email Protection Competitors
Proofpoint Email Protection Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | No |
| Supported Countries | United States, Canada, United Kingdom, Germany, France, Italy, Australia, Japan |
| Supported Languages | Arabic, Bulgarian, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian (Bahasa), Italian, Japanese, Kazakh, Korean, Malay, Norwegian, Polish, Portuguese (Brazilian), Romanian, Russian, Sinhala, Slovak, Spanish, Swahili, Swedish, Tamil, Thai, Turkish, Ukrainian, Urdu, Vietnamese |
Proofpoint Email Protection Downloadables
Frequently Asked Questions
Cisco Cloud Email Security, Symantec Encryption, and Mimecast Advanced Email Security are common alternatives for Proofpoint Email Protection.
Reviewers rate Anti-malware and Customizability highest, with a score of 10.
The most common users of Proofpoint Email Protection are from Enterprises (1,001+ employees).
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(211)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Proofpoint Email Protection is widely used across organizations for its robust capabilities in email encryption, URL protection, and virus scanning. Users have praised the software for its granular control over inbound and outbound email, allowing for detailed overview and management. The software effectively filters all incoming and outgoing emails, surpassing the capabilities of previous mail filter solutions by significantly reducing malware, viruses, and spam. One notable feature that users appreciate is the impostor detection, which has proven to be highly effective in reducing attacks targeting executives for gift cards and other goods.
Proofpoint seamlessly integrates with Office 365, offering an added layer of protection by preventing phishing and spoofed emails from reaching users. It acts as a primary spam filter, providing daily digests of filtered mail to users. For clients who prefer not to operate a dedicated email gateway, Proofpoint serves as a shared service, delivering robust perimeter defense for all email traffic. The software's ability to block communication based on domain, content, and malicious sites or links has proven successful in stopping the spread of malicious phishing content. Overall, Proofpoint Email Protection serves as a dependable email gateway that protects both inbound and outbound email users from malicious threats while efficiently minimizing spam and junk emails.
Granular control of inbound and outbound email: Users have been impressed with the granular control offered by Proofpoint for managing both inbound and outbound email. Several reviewers have mentioned that they appreciate the ability to configure rules for mail, which allows them to tailor their email management according to their specific needs.
Extensive spam detection capabilities: Many users have praised Proofpoint's extensive spam detection capabilities. They have mentioned that the software is highly effective in detecting and stopping spam, with some stating that it can detect and stop around 99% of spam. This feature has been greatly appreciated by reviewers as it helps maintain a clean inbox.
End-user services and reduced administrative work: Reviewers have highlighted the end-user services provided by Proofpoint as a major advantage. They mention that these services greatly reduce administrative work as users are able to create their own filters and release their own mail. This self-service capability not only saves time but also empowers users to manage their emails effectively.
Confusing and Cumbersome User Interface: Users have found Proofpoint's user interface to be confusing and cumbersome, requiring extra steps and making it difficult to perform tasks quickly. Some users suggest that the UI should be improved for better understanding and easier access to all features. They find the GUI interface confusing and not easy to navigate, with abysmal default settings that make it challenging to effectively filter out unwanted messages. The layout of the email protection, TAP, and TRAP dashboards has been mentioned as inconvenient, prompting users to express a desire for a more modern-looking and streamlined user interface.
Difficulties in Validating DKIM Initiation: Some users have encountered difficulties when trying to validate DKIM initiation with Proofpoint. They find the configuration consoles and options provided by Proofpoint a bit complicated, leading to confusion. As a result, they express the need for more in-depth rule customization options beyond what is currently offered.
Troubleshooting and Support Issues: Users have expressed dissatisfaction with troubleshooting and support for Proofpoint, stating that it is not straightforward. Some users have experienced unresponsiveness from the support team, encountering long wait times for resolution without receiving acknowledgement when certain components or features do not function as expected. The cluttered support portal filled with outdated information makes it difficult for them to find documentation. To improve support and case resolution, users suggest having a TAM or CSM available. Additionally, some users feel that customer support can be too generic and unhelpful at times, recommending the addition of a chat-bot assistant for better understanding of software features and issue resolution.
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Reviews
(26-50 of 95)Companies can't remove reviews or game the system. Here's why
November 06, 2019
Proofpoint was definitely the right choice for us !
We implemented the Proofpoint solution approximately 18 months ago. It has proved to be invaluable. We use it institution wide and have been very pleased. The imposter prevention module alone prevented a great number of potential threats. We spend much less time putting out fires because Proofpoint is working so well. We had an excellent implementation team who took the time needed to maximize deployment and ensure our understanding of the product. Support is prompt to respond when needed.
- Deployment was excellent. With over 25 years experience of working with vendor assisted deployments, I will say this was definitely one of the smoothest I every experienced.
- The imposter prevention module is an excellent tool that saves lots of time.
- I love the smart search functionality.
- TAP Dashboard is definitely a favorite feature.
- I would like the smart search section to have a message preview area.
November 05, 2019
Big Thumbs up for Proofpoint Email Protection
We are currently using the Proofpoint suite across our entire campus. Proofpoint has proven to be a wonderful tool for alerting us when a malicious or phishing email comes in. We are most appreciative that it is so much easier to pull the messages by using the smart search feature. Also the automatic pulling and quarantining the message.
- The ease of use of the system. The initial setup can be daunting but once it is up and running it practically runs itself.
- The quick response from Proofpoint when an email that was sent to a mailbox but was later found to be malicious.
- One thing I like is the fact that if we pull an email which later turns out to be good we are then able to un-quarantine the messages, either a few or all.
- The ease of use of the smart search feature. This makes putting together a CSV file to use in TRAP to pull messages from mailboxes on campus much easier than having to run a exchange PowerShell to remove mail from mailboxes, especially when you have multiple exchange servers
- Search feature
- Easier location to block URLS and or email addresses
- Unable to locate emails which have been quarantined
November 01, 2019
Proofpoint - great protection system for enterprises
Our organization uses it for all incoming emails to protect from numerous threats.
- Limited false positives
- Allows for a lot of customization of settings to meet our business needs
- More automated reporting features for management would be useful.
November 01, 2019
Be agile and free while you have the best protection
First, we tested Proofpoint with one of the company domains, and then it was implemented across the
entire organization. The problems encountered were simple, for example, emails from our
customers were cataloged as spam, Proofpoint was making more advanced
inspections of the files, the Proofpoint sandbox delayed the arrival of emails,
the AdQueue folder was not known and it was thought that they were missing
posts.
- The support - Proofpoint always has trained personnel to handle complicated situations.
- Management - Proofpoint allows you to manage each of the product components from a centralized console.
- Intelligence - Proofpoint has different inspection engines including a sandbox, which allows you to detect threats even when other brands do not.
- It should improve integration of the encryption portal with a second authentication factor, it is only integrated with development.
- The admin account does not have the access to do low-level troubleshooting, only the support account.
- In the encryption portal, it only appears in English regardless of the configuration.
November 01, 2019
Proofpoint Email Protection is an Amazing Service
Proofpoint is used by our organization for email spam/virus detection and email attachment sandboxing.
- Great customer support
- Great spam filtering and rule customization
- The ability to create a list of attachments that are allowed instead of only a "block X attachments" list.
- The ability to integrate false positive detection reporting directly into the GUI.
- The ability to make more in-depth rule customization past its current offerings.
November 01, 2019
End-to-end security for email.
Healthcare client is using Proofpoint Protection Server and we manage the complete environment of email security.
- It’s customisable and policy based.
- Management interface is user friendly.
- It’s dynamic.
- I am happy with whatever is provided.
October 30, 2019
Proofpoint Email Protection Review
We are using Proofpoint currently for email security (TAP) and this is for our global level implementation.
- Very strong and good at identifying threats
- Very good to block the unwanted and new phishing attacks along with Spam and Malware attacks
- Very strong and cooperative support from Proofpoint
- Very good experience with Proofpoint support - always very fast and immediate assistance
- Maybe need to be stronger at capturing the URL and attachment defences before we report attacks.
- I do agree no product will be able to block all sorts of new malware/phishing attacks, however Proofpoint could be more proactive rather than reactive.
- Maybe more options for search queries and for easier administration. I am good with the config, consoles etc. But I could see people getting confused with the few options and consoles we have. They may feel like it is a bit complicated.
October 24, 2019
Good platform, benefits organization.
Entire org. SPAM, phishing, general email sanitation.
- SPAM defense
- phishing
- malware protection
- possibly spoofing/imposter identification ease of use.
October 22, 2019
Protect Your Users with Proofpoint Email Protection
We use Proofpoint Email Protection to protect our emails from malicious content coming into the organization. We also use it for DLP on outgoing emails.
- Good email protection and spam filtering
- Easy search for identifying emails coming in
- DLP protection has customization options to fit business needs
- Until you get to know why sections and config options are in a certain area it seems random and confusing.
- It would be better if it interacted with their other products more smoothly.
- Customizing the spam filtering can take a little while to dial in.
October 22, 2019
Proofpoint Rocks
We use Proofpoint as our primary perimeter defense for all email traffic. Inbound email goes first to Proofpoint's servers for checking and then once vetted by Proofpoint, email goes to our on-premise Exchange servers for distribution. Proofpoint also rewrites all URLs contained in emails so that users cannot open URLs without them being tested in a Proofpoint sandbox first.
- Proofpoint does a nearly perfect job of rewriting URLs in emails to our users. They can very rarely click on a link that does NOT go to a Proofpoint sandbox URL.
- Proofpoint does a fantastic job of detecting "imposter" emails where the sender is attempting to impersonate a C-level officer for the purpose of fraud. All we had to do was tell it which names to look for as "sender" and match up the sender display name with the sender email address. when there is a mismatch, Proofpoint re-directs the email straight to our MIS team and the recipeitn doesn't even see it.
- Proofpoint does a very good job of identifying email-transported threats. We often get notified immediately that an end user has received a malicious email and even when it is a zero-day threat, they generally notify us within minutes of the nature of the threat.
- I think that Proofpoint could potentially speed up their identification of certain kinds of threats. Other than that i can't think of anything, they are just that good.
October 09, 2019
Proofpoint Email Protection Review
We use it across the whole organization nationwide.
- Spam detection
- Phishing prevention
- Virus detection
- Management interface
- False positive reporting
- System performance
October 01, 2019
Proofpoint Email Protection Review
Currently, we use Proofpoint to scan emails for our faculty and staff only. It addresses many issues that we have experienced in the past, such as impostor detection and phishing type emails.
- The product has been stable since we deployed it. It updates regularly with minimal downtime.
- It provides a easily to navigate interface for for users in regards to viewing/releasing their quarantined items
- Proofpoint's spam detection is second to none. It is a little aggressive at times, but false positives are often remedied.
- The support team is great and responds quickly to any issue that arises.
- I scan the quarantine folders everyday for false positively caught email. I report the FPs that I find to Proofpoint support (everyday), but unfortunately there are always items to release.
- I wish that there was a method to run a health check on the server without the need for support to login
September 30, 2019
Proofpoint in my Organization.
Proofpoint is used to protect our email communication. Proofpoint is used in our whole organization as a gateway server for mailing. Proofpoint does a good filtering mail which reduced the number of cyberattacks and also allows us to add some exceptions to mail filtration. That way, we can allow secure mail to be delivered to our users without it getting blocked by Proofpoint.
- Mail filtration: Proofpoint has its own algorithm but we still can create a rule for mail flirtation.
- Organizational blacklist: We can block domains, SMTP addresses, or any IP.
- Inbound mail: Only added or authorized domain mail will be passed by ProofPoint to the internal mail server.
- Quarantine: This is a good feature which allows us to control the blocked mail and if we feel mail id good, then we can take the action.
- Spam: Spam detection is also good.
- Quarantine storage: We receive lots of emails and we feel the storage capacity of Proofpoint is lacking. We cannot keep the mail in the quarantined folder for more than a week.
September 28, 2019
Don't go another day with Proofpoint Email Protection!
Our Proofpoint Email gateway is our first and strongest layer of protection against today's advanced world of phishing and malware, helping defend our entire organization from business email compromise threats. Having previously worked with other technologies, there is no question, in my opinion, that Proofpoint is the clear leader in email protection.
- Defend against impostor email attacks.
- Defends against zero-day threats.
- It integrates well with our cloud email platform.
- There are too many portals to access the various Proofpoint products. I.e. one for email gateway, one for TAP, one for CAD.
- The support portal is cluttered and full of outdated information.
- Documentation is hard to find at times when searching via the support portal.
September 27, 2019
Proofpoint Reveiw | used for a 150k-plus org
It is being used throughout the organization. We use various features like TAP, TRAP. It is efficient and the global updates help in minimizing threats.
Sometimes it behaves weirdly in reporting FP due to which quarantined legitimate emails. We are planning to use PP to directly connect applications to send emails to clients especially for marketing purposes.
- TAP
- TRAP
- Cloud Updates from various clients of Proofpoint.
- Policy routes don't work correctly at times.
- False Positive is a pain at times, essential business emails are quarantined.
- DNS routing can be an issue at times.
September 26, 2019
Proofpoint Pros and Cons
Proofpoint is being used by the entire company to block spam and monitor incoming and outgoing external emails.
- Block and accept senders
- Send out daily end-user digests.
- Respond to customer tickets.
- Training on configurations for firewall rules.
- Training on running configurations for end-user digests.
- Notifying the client when there is an issue with the admin console.
September 19, 2019
My experience with Proofpoint E-Mail protection
It is the central E-Mail Gateway. It filters out e-mails. It protects user by using url defense for example impostor, dmarc…..
- It is "easy" to manage, it works stable and they do have a fantastic support.
- I even worked with a PPS Consultant helping to implement EFD (email fraud defense).
- He has a very good knowledge in his area and is very helpfull.
- As all PPS Systems consists as clusters there never was an outage. Even patching the Systems is more or less one click.
- If I compare this with oter systems it is pretty simple and it always has worked. Not a single issue during patching.
- Impostor function may be improved so it detects this more reliable. We opened many tickets to report impostor mails. Now it is a little bit better.
- Message tracking gui (the display of the results) is sometimes broken depending on the results returned. That was working fine in the past and with one patch this issue was introduced and never fixed
September 19, 2019
Proofpoint leads the industry in email protection.
We use Proofpoint for email protection. We use Office 365 to host email, and ProofPoint alongside with Office 365 across our entire organization and we have been able to reduce virus, spam, and malware emails by over 95%. The biggest security threats we encounter nowadays are sent via email and Proofpoint is able to help protect us.
- Spam protection. Spam emails as we all know are annoying and can contain phishing material.
- Virus protection. Protecting our entire network from threats.
- Malware protection. Prevent spammers/hackers from creating back doors into our network.
- No changes in my opinion.
September 14, 2019
On-Premise Email validation to meet DMARC roll out
We are using it as an internal SMTP gateway between our customers' applications and digital senders, and our end-users or application-serviced customers. We selected Proofpoint Email Protection in part to meet a DKIM stamping need driven by adoption of a DMARC policy as mandated on all USG Executive Branch domains two years ago. We also needed to replace our prior system due to McAfee's departure from this product space. We also use other Proofpoint SaaS products in our email eco-system, and while no vendor has perfect products ( i wouldn't have a job if IT solutions were perfect...) my experience is that Proofpoint's support teams work towards meeting our business needs.
- Purchased turn-key implementation services for our on-premises clusters, this proved to be a good buy!
- Professional Services answered our questions and helped us move our configuration smoothly to the new appliances.
- Also helped us with public-CA and DKIM implementations that were outside our prior systems.
- Patching has been painless so far and easy to manage for our engineers.
- Support cases are well supported in general,
- We could use a TAM or CSM if that were available.
- Cases can drag on at times due to loss in focus.
September 11, 2019
Proofpoint Rules!
We are using it to align security practices and provide protection from email threat vectors. Proofpoint is used across most of the organization. There are some outliers that are not protected by Proofpoint. It serves to protect many protected resources from access due to malware and virus outbreaks. It addresses users unknowingly hitting links and or attachments within the email system.
- Improves security vectors in email.
- Sandboxing bad URL and detonating malicious email content.
- Using the product frees up time for other admin tasks.
- The web interface.
- Nothing else, the product is great.
September 11, 2019
Proof is in the Proofpoint - it's the Bomb
We use it to protect our users from unwanted mail.
- Spam filter
- Word search
- Personal info is controlled
- Nothing I have seen so far.
September 07, 2019
Next-Generation Leading Email Security Leader
We are using Proofpoint Email Protection across our whole organization to filter out spam,
bulk, viruses and unwanted email from ever getting to our end-users. We are using it for inbound and outbound mail flow.
- Proofpoint uses a multi-layered approach in terms of scanning emails. Each and every message has to pass through different layers like Proofpoint Dynamic Reputation, virus protection, spam protection, targeted attack protection(URL defense and attachment defense) to be judged as bad email or clean email.
- Proofpoint is very effective in blocking spam emails and reducing false positives with its MLX and SCSC technology.
- Proofpoint's approach is different from the traditional email security tool in blocking the imposter emails. We have observed that 80% of the imposter emails are blocked by Proofpoint even though it can evade easily any filtering solution because imposter emails don't have any malicious attributes.
- I have used almost all features in Proofpoint such as TLS, secure messaging, DLP, dictionaries, custom firewall rules, end-user digest, etc. It helps a lot to protect our environment from a cyber attack.
- I feel Proofpoint has to improve the logs and reporting feature as it is not accurate some times.
- Firewall rule can not be created in the middle of an order as per our choice, it has to be manually moved up or down.
- It would be better if Proofpoint could block the message that matches the imposter display name that we add under imposter display name option. But Proofpoint doesn't block those messages, it just increases or decreases the imposter score.
September 06, 2019
Email protection that keeps us running
Proofpoint Email Protection is being used across the whole of the corporation. We are filtering and inspecting both inbound and outbound email. Proofpoint has proven to be very beneficial for our organization. It is allowing us to eliminate the majority of spam email, which is in great abundance. We are also capturing any offensive language and malicious content that may be very well hidden inside email containers. Without Proofpoint, our users would be flooded with spam and malicious emails that could possibly bring our productivity to a halt. While we are far from being a fortune 500 company, we are never-the-less intercepting over one hundred and fifty thousand emails per week. In addition, Proofpoint customer service is outstanding. With high-level knowledge and quick response times, they always provide help and assistance when needed.
- Spam protection is very effective, and we are intercepting an incredible amount of spam that would normally negatively impact production.
- Safeguarding users - Our users appreciate using the digest. It allows them to make decisions and take action on specific emails.
- Proofpoint has never failed us over the last five years of use.
- It would be nice if language filtering could consider the context of how words are being used.
September 05, 2019
Proofpoint Email Protection from a Banking Perspective
We use Proofpoint Email Protection across the whole organization. It is used to scan all incoming email into the organization to filter out spam and potential threats based on preset rules we configured. We also use Proofpoint to encrypt any internal and outgoing emails. Having the ability to setup rules for the email firewall makes it really easy to manage what comes in and goes out of our organization and quarantine and the logs that Proofpoint provides gives us a simple and easy to use way to see what exactly is being blocked, at what time and who the intended receivers would have been. If something gets quarantined by mistake, it is just as easy to forward the message on to the intended user.
- Email firewall
- End user logging
- Email encryption
- Search function only goes back about a month
- Maintenance hours conflict with our business hours because of timezone differences
September 03, 2019
Stable Product you can easily forget it is there!!
It's an email gateway system for the Mascom.bw domain. It addresses spam, viruses, phishing, imposters etc.
- Great Spam/Virus/Phish Filter
- Self Software Updates - No user Intervention!!
- Very Stable
- Easy UI
- Using the Firewall Rules
- Adding a new SSL certificate for administration