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Proofpoint Email Protection

Proofpoint Email Protection

Overview

What is Proofpoint Email Protection?

Proofpoint Email Protection is available as an on-premise or cloud based solution and blocks unwanted, malicious and impostor emails with granular search capabilities and visibility into all messages. Outbound controls include encryption and data loss prevention, while continuity capabilities ensure…

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Recent Reviews

TrustRadius Insights

Proofpoint Email Protection is widely used across organizations for its robust capabilities in email encryption, URL protection, and virus …
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Proofpoint Email Protection Review

9 out of 10
August 30, 2020
We use Proofpoint for all our inbound and outbound email protection. We have stopped spam from entering our network. Typically users do …
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Great tool

9 out of 10
August 14, 2020
Incentivized
Proofpoint Email Protection is being used by us as an email gateway kind of thing. It filters and gets rid of unwanted emails (SPAM and …
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Protection at its best

9 out of 10
December 18, 2019
Incentivized
It is being used across the whole organization; it helps in blocking suspicious URLs and helps us in keeping safe from phishing campaigns. …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 7 features
  • Anti-malware (76)
    10.0
    100%
  • Customizability (75)
    10.0
    100%
  • Threat Detection (75)
    9.0
    90%
  • Management Tools (74)
    8.0
    80%

Reviewer Pros & Cons

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Pricing

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Unavailable

What is Proofpoint Email Protection?

Proofpoint Email Protection is available as an on-premise or cloud based solution and blocks unwanted, malicious and impostor emails with granular search capabilities and visibility into all messages. Outbound controls include encryption and data loss prevention, while continuity capabilities…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Secure Email Gateway

Secure email gateway software prevents the transmission of emails that contravene company policy or contain malware, phishing attacks, spam or other unwanted emails

9.2
Avg 8.4
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Product Details

What is Proofpoint Email Protection?

Proofpoint Email Protection is available as an on-premise or cloud based solution and blocks unwanted, malicious and impostor emails with granular search capabilities and visibility into all messages. Outbound controls include encryption and data loss prevention, while continuity capabilities ensure business communications can continue as normal in the event of an email outage.
With Proofpoint's Email Protection, you can protect your people, data, and brand from today’s threats with:
  • The ability to detect BEC or malware-free threats using our machine learning impostor classifier (Stateful Composite Scoring Service)
  • Nearly unlimited email routing capabilities utilizing our advanced email firewall.
  • Robust reporting and email tracking/tracing using Smart Search.
  • TAP, DLP and Encryption built into the same console providing a single pain of glass for management purposes.
  • Unwanted email management that allows users to decide which emails they would like to see in their inbox.

Proofpoint Email Protection Features

  • Supported: Ability to detect BEC or malware-free threats using our machine learning impostor classifier (Stateful Composite Scoring Service)
  • Supported: Nearly unlimited email routing capabilities utilizing our advanced email firewall.
  • Supported: Robust reporting and email tracking/tracing using Smart Search.
  • Supported: TAP, DLP and Encryption are built into the same console providing a single pain of glass for management purposes.
  • Supported: Unwanted email management allows users to decide which emails they would like to see in their inbox.

Proofpoint Email Protection Video

Proofpoint Email Protection: Protecting Against Impostor Email Threats

Proofpoint Email Protection Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo
Supported CountriesUnited States, Canada, United Kingdom, Germany, France, Italy, Australia, Japan
Supported LanguagesArabic, Bulgarian, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian (Bahasa), Italian, Japanese, Kazakh, Korean, Malay, Norwegian, Polish, Portuguese (Brazilian), Romanian, Russian, Sinhala, Slovak, Spanish, Swahili, Swedish, Tamil, Thai, Turkish, Ukrainian, Urdu, Vietnamese

Proofpoint Email Protection Downloadables

Frequently Asked Questions

Cisco Cloud Email Security, Symantec Encryption, and Mimecast Advanced Email Security are common alternatives for Proofpoint Email Protection.

Reviewers rate Anti-malware and Customizability highest, with a score of 10.

The most common users of Proofpoint Email Protection are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(211)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Proofpoint Email Protection is widely used across organizations for its robust capabilities in email encryption, URL protection, and virus scanning. Users have praised the software for its granular control over inbound and outbound email, allowing for detailed overview and management. The software effectively filters all incoming and outgoing emails, surpassing the capabilities of previous mail filter solutions by significantly reducing malware, viruses, and spam. One notable feature that users appreciate is the impostor detection, which has proven to be highly effective in reducing attacks targeting executives for gift cards and other goods.

Proofpoint seamlessly integrates with Office 365, offering an added layer of protection by preventing phishing and spoofed emails from reaching users. It acts as a primary spam filter, providing daily digests of filtered mail to users. For clients who prefer not to operate a dedicated email gateway, Proofpoint serves as a shared service, delivering robust perimeter defense for all email traffic. The software's ability to block communication based on domain, content, and malicious sites or links has proven successful in stopping the spread of malicious phishing content. Overall, Proofpoint Email Protection serves as a dependable email gateway that protects both inbound and outbound email users from malicious threats while efficiently minimizing spam and junk emails.

Granular control of inbound and outbound email: Users have been impressed with the granular control offered by Proofpoint for managing both inbound and outbound email. Several reviewers have mentioned that they appreciate the ability to configure rules for mail, which allows them to tailor their email management according to their specific needs.

Extensive spam detection capabilities: Many users have praised Proofpoint's extensive spam detection capabilities. They have mentioned that the software is highly effective in detecting and stopping spam, with some stating that it can detect and stop around 99% of spam. This feature has been greatly appreciated by reviewers as it helps maintain a clean inbox.

End-user services and reduced administrative work: Reviewers have highlighted the end-user services provided by Proofpoint as a major advantage. They mention that these services greatly reduce administrative work as users are able to create their own filters and release their own mail. This self-service capability not only saves time but also empowers users to manage their emails effectively.

Confusing and Cumbersome User Interface: Users have found Proofpoint's user interface to be confusing and cumbersome, requiring extra steps and making it difficult to perform tasks quickly. Some users suggest that the UI should be improved for better understanding and easier access to all features. They find the GUI interface confusing and not easy to navigate, with abysmal default settings that make it challenging to effectively filter out unwanted messages. The layout of the email protection, TAP, and TRAP dashboards has been mentioned as inconvenient, prompting users to express a desire for a more modern-looking and streamlined user interface.

Difficulties in Validating DKIM Initiation: Some users have encountered difficulties when trying to validate DKIM initiation with Proofpoint. They find the configuration consoles and options provided by Proofpoint a bit complicated, leading to confusion. As a result, they express the need for more in-depth rule customization options beyond what is currently offered.

Troubleshooting and Support Issues: Users have expressed dissatisfaction with troubleshooting and support for Proofpoint, stating that it is not straightforward. Some users have experienced unresponsiveness from the support team, encountering long wait times for resolution without receiving acknowledgement when certain components or features do not function as expected. The cluttered support portal filled with outdated information makes it difficult for them to find documentation. To improve support and case resolution, users suggest having a TAM or CSM available. Additionally, some users feel that customer support can be too generic and unhelpful at times, recommending the addition of a chat-bot assistant for better understanding of software features and issue resolution.

Attribute Ratings

Reviews

(51-75 of 95)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Proofpoint is being used across the entire organization. It is invaluable for providing protection against spam, bulk email, spoofed email, etc. It provides protection for not only our users but ultimately for our customers as well. While we provide on-going training for our users on what to watch for in suspicious emails, Proofpoint takes a lot of the guesswork out of the equation.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Proofpoint Email Protection is used across the entire organization. Since phishing attacks are the largest threat vector, the Proofpoint cloud solution provides a rock-solid level of protection for our end users that utilize email on a daily basis. The solution not only protects our users from malicious activity but also the loss of productivity by weeding out spam and other useless emails.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
This product is being used across the entire organization. All users who have a mailbox are also Proofpoint users. This currently solves our issue of excessive spam, gives users a quarantine/digest/whitelist/blacklist solution, and prevents e-mail viruses from reaching our environment.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
My department uses Proofpoint Email Detection as a secondary email protection and logging solution. Other departments have access, but it is primarily used by the Information Security Office. The main problems it is used to solve is blocking spam and malicious emails, as well as monitoring user activity. It can also be helpful for determining if there is something wrong with our email service.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Proofpoint Email Protection to protect our whole organization from unsolicited and malicious emails that are flooding the Internet. Proofpoint Email Protection acts as a gate keeper to considerably reduce unnecessary and time-consuming noise from reaching our users email inboxes. Less clutter means more time to concentrate on our daily tasks.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It's being used as an email gateway for the whole organization. It sits between the organizations internal network and the internet. All the emails that flow into the organization over the internet go through the Proofpoint gateway. Similarly, all the emails that go out of the organization are processed through Proofpoint mail gateway.
August 15, 2019

Proofpoint review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Proofpoint is used by everyone in our organization as an external mail gateway with multiple appliances deployed globally. Proofpoint works as the shield protecting us from spam and other threats in emails received from third-party infrastructures. The product offers some transport rules and re-routing of emails based on various criteria. It also offers quarantine for end-users.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use ProofPoint to monitor and protect our inbound public emails and our outbound messages, monitoring for DLP, and other patient info. The product has been very reliable in the 6 years I have used the product. We are currently protecting over 10,000 mailboxes with a suite of ProofPoint tools, including TAPs and TRAPs. TAP has done a great job removing almost all traces of virus' getting through to our users, where we would be hit with multiple ransomware attacks in a months time to none since enrolling in the product. TRAP has also been a big help in reducing our phishing attacks. TRAP has made recalling suspect emails very easy and tracking when users click on suspect messages very simple. We get very detailed reporting and status reports of our users and that also helps us take action and preventative measures. The product suite has grown over my time as a customer and when I am asked online or by a fellow professional, I always recommend Proofpoint for email protection. My only complaint as a customer has been support response and that is only recently with the last couple support cases I have opened.
Rich Curtis | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Proofpoint email protection to filter all inbound and outbound email for the corporation worldwide. As opposed to our previous mail filter solution, Proofpoint is able to stop all malware, viruses, and nearly all spam. Additionally, we heavily use the impostor detection feature. Our executives are very commonly impersonated in an attempt to gain gift cards or other goods. Proofpoint has been able to drastically reduce these attacks.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Proofpoint Email protection across our entire organization. Its primary use case is to defend against malicious emails including phishing and ransomware, for which it has done an absolutely outstanding job. Phishing was a huge risk and point of concern for our business, and since implementing Proofpoint, it is no longer a primary concern for our security team. The solution is mature, robust, and extremely effective. The reporting is clear and concise, and we provide this to the senior management team so that they can see the evidence of what the solution is protecting us from.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are using one cloud Proofpoint Email Protection instance for the whole group of about 6 companies. We wanted a better product for email protection, as our previous product was very limited in customization and we felt the protection could be better. Though Proofpoint Email Protection is not cheap, it does the job so much better. Though the basic core functionality is just to block malicious/unwanted email, the risk of having such email being delivered warrants investing in a good product.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Proofpoint Email Protection is used across the entire organization. It is the cornerstone for our email security capabilities and ties into advanced email protection. Its functionality is discussed in detail in our security awareness program.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Proofpoint Email Protection across our whole company to protect our users from getting malware, viruses, spoofed emails, phishing emails, etc. We use Office 365 as our backend email system and it works seemlessly with it. Before getting Proofpoint Email Protection we used to get tons of phishing emails and spoofed emails but 99% of those have stopped since implementing it.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use this for our entire organization. Primary requirements for bringing it in was for data loss prevention (DLP) and to meet client and regulatory requirements. We also leverage this platform for e-mail protection against spam and phishing attacks.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are utilizing the Proofpoint's hosted appliance as our primary email protection for spam, malware, and other threats. Information Technology deployed this across our entire organization as a reactive step due to issues related to phishing. The Proofpoint engineering team worked with us on a weekend to ensure we were able to implement and remediate the attack that was occurring.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our Proofpoint Email Protection is being used agency-wide. It does a great job at categorizing and quarantining SPAM and malicious emails. The easy to use interface allows our Service Desk folks to manage most end-user requests while the rock-solid operations of the appliance allows administrators to 'set and forget' it. We also use it as an SMTP relay for our computer systems to send email through. Our occasional use of their technical support has been exceptional. Usually, it's not to fix an issue but a 'how do you configure it to do this?' They are very helpful and timely. I recommend Proofpoint as a company as well as the Email Protection appliance.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Proofpoint Email Protection is utilized across the entire organization. We utilize multiple services from Proofpoint. E-mail encryption ensures that external e-mails are encrypted by a simple keyword in the subject line. DLP ensures no confidential information leaves the organization without being encrypted. TAP and TRAP are utilized to rewrite URLs and test all attachments in the cloud.
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