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PRTG

PRTG

Overview

What is PRTG?

PRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more.

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Recent Reviews

TrustRadius Insights

PRTG Network Monitor is a versatile tool that has proven to be invaluable for a wide range of users and organizations. Small and mid-sized …
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TrustRadius Insights
TrustRadius Insights

Network Monitoring above others

10 out of 10
February 24, 2022
This product is a key part of our overall systems monitoring, environmental monitoring, and logging. We use this system to act like a 24x7 …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 10 features
  • Alerts (55)
    7.6
    76%
  • Network monitoring (54)
    7.6
    76%
  • Automated network device discovery (49)
    7.4
    74%
  • Hardware health monitoring (52)
    6.8
    68%

Reviewer Pros & Cons

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Verified User
Consultant in Information Technology
Information Technology & Services Company, 11-50 employees
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Pricing

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PRTG 500

1,750

On Premise
perpetual license

PRTG 1,000

3,200

On Premise
perpetual license

PRTG 2,500

6,500

On Premise
perpetual license

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

PGT 305 : MINI PROJECT - DEMO VIDEO PRTG NETWORK MONITOR

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Prtg demo | Prtg network monitor demo | Prtg

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Giám sát mạng máy tính với phần mềm PRTG Network Monitor

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PRTG Network Monitor Demo

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PRTG Network Monitor Live Demo

YouTube

Monitor Large Scale Environments the Easy Way - PRTG Network Monitor

YouTube
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Features

Network Performance Monitoring

A network performance monitoring system monitors the entire network for performance problems and collects performance data such as network traffic analysis performance bottlenecks, etc.

7
Avg 8.2
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Product Details

What is PRTG?

PRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more. It also includes free VoIP monitoring software.

PRTG Technical Details

Deployment TypesOn-premise
Operating SystemsWindows
Mobile ApplicationNo

Frequently Asked Questions

PRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more.

Reviewers rate Network monitoring and Alerts highest, with a score of 7.6.

The most common users of PRTG are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(234)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

PRTG Network Monitor is a versatile tool that has proven to be invaluable for a wide range of users and organizations. Small and mid-sized firms with limited IT resources have found it to be an effective solution for monitoring their servers, switches, storage, and essential services almost 24/7. By providing a quick overview of many systems at once, the software saves these organizations from receiving alerts from multiple places or watching several different screens.

Telecommunications companies also benefit greatly from PRTG Network Monitor's capabilities. It allows them to monitor major backhaul telecommunication links, thousands of devices deployed in multiple locations, and even multi-tenanted virtual environments. The software's event monitoring, alerting, capacity management, and uptime reporting features provide these companies with the metrics they need for OLAs and SLAs.

Similarly, organizations rely on PRTG Network Monitor to keep a close eye on their network devices, servers, and services both locally and remotely. By providing real-time information about the system's health and alerting the team when something goes offline or down, the software enables proactive issue resolution and quicker recovery. The ability to display the software on TVs throughout the department also allows other employees to see the status of the infrastructure.

In various industries, such as R&D departments or customer service centers, PRTG Network Monitor serves as a crucial fault and performance monitoring tool. It helps these teams monitor services, databases, bandwidth utilization, server performance, and application uptime. The historical data provided by the software aids in tracking trends and establishing baselines for resources. Notably, its flexibility in configuration and customization is appreciated by users across different settings.

PRTG Network Monitor is not limited to specific sectors but offers value to many use cases. From monitoring network gear and VPN tunnels to overseeing classroom environments or casinos' game floors' kiosks, this software proves its versatility time and again. Its extensive functionality allows users to consolidate multiple monitoring systems, meet customer SLAs, and proactively address potential problems before they impact users' experience. PRTG Network Monitor truly shines as a reliable and adaptable tool for network monitoring and system availability.

Intuitive Interface: Users have consistently praised PRTG for its highly intuitive interface, which makes it incredibly easy to use and set up credentials and device monitoring. Many reviewers appreciate how the user-friendly interface streamlines the process of navigating the system.

Out-of-the-Box Monitoring: PRTG's comprehensive monitoring capabilities right out of the box have impressed numerous users. The product offers detailed monitoring without requiring extensive customization or additional packages, saving valuable time and effort during implementation.

Automatic Device Discovery: PRTG's automatic device discovery functionality has received positive feedback from several users. They highlight how this feature simplifies the setup process by automatically detecting and modeling various types of devices, ensuring hassle-free monitoring with minimal manual configuration required.

Confusing User Interface: Some users have found the user interface to be perplexing, difficult to navigate, and lacking in intuitiveness. They have expressed a desire for improvements in the management of the user interface, including visual interfaces and simplification of the top ribbon menu.

Steep Learning Curve: There is a learning curve associated with using the software, especially for those who are new to monitoring solutions. Users have reported difficulties with the setup process and the auto scan feature, and they would appreciate a more straightforward navigation system in the web GUI.

Expensive Pricing Structure: Many users find frustration with the pricing structure since costs increase significantly once they exceed the 100 sensor limit of the free version. The licensing cost is considered expensive, particularly for small businesses. Users feel that there should be a more budget-friendly software option available for medium-level customers.

Users recommend purchasing a licensed version of the software for proper functioning. They have found that the licensed version offers better performance and functionality compared to the free version.

Reviewers advise regularly updating the software to resolve any bugs or issues. By keeping the software up-to-date, users have access to the latest features, enhancements, and security patches.

Customers suggest engaging with the user community for troubleshooting assistance. By exploring the user community, users can find solutions to their queries or problems more quickly and benefit from shared tips, tricks, and workarounds.

Attribute Ratings

Reviews

(1-25 of 55)
Companies can't remove reviews or game the system. Here's why
February 23, 2024

Monitor your devices with PRTG Network Monitor

Verified User
Consultant in Information Technology
Information Technology & Services Company, 11-50 employees
Score 8 out of 10
Vetted Review
ResellerIncentivized
Likelihood to Recommend
PRTG Network Monitor is very easy to deploy and setup; with autodiscovery and recommended sensors, you can get a lot of informations about your IT infrastructure. You can set warning and error limits for each sensor (for example for free disk space or running process). Then you can setup notification triggers for warnings and alerts so you can receive mail or push notification. You can use it with a browser or desktop app or mobile app.
July 20, 2022

PRTG Network Monitor an amazing tool for sysadmins

Mohd Rehan Ansari | TrustRadius Reviewer
Mohd Rehan Ansari
Lead - IT & Networks
GAMMASTACK(Formerly known as Techracers) (Computer Software, 201-500 employees)
Score 9 out of 10
Vetted Review
Verified User
Likelihood to Recommend
I can configure all my firewalls, wifi devices, ISPs, etc., and monitor them through this tool. Whether they are down or up can easily be known by warning or alert messages on your mail id. We can get weekly graphs of any device associated with it very easily. Constant monitoring shows any loopholes or bottlenecks in the network.
April 18, 2022

Some of my experiences with Paessler PRTG Network Monitor

Verified User
Consultant in Information Technology
Computer Hardware Company, 11-50 employees
Score 10 out of 10
Vetted Review
Reseller
Likelihood to Recommend
If you want precise monitoring of your network and an incredible way to visualize it, you should decide to use PRTG Network Monitor. If you have an on-premises or in-cloud operation and want to know what is going on with your environment. PRTG Network Monitor is well suited to monitor all of the new data centers' needs. PRTG Network Monitor can be less appropriate for old data centers' needs, if you don't have an SNMP connection or MIB it can be frustrating.
February 24, 2022

Network Monitoring above others

Verified User
Professional in Information Technology
Information Technology & Services Company, 201-500 employees
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
It has performed and alerted us to systemwide events as it happens, we are able to react and recover in a much quicker timeframe than ever before. We can review historical issues and consider those events as part of what spare parts are to be had on hand.
May 27, 2021

Perfect for EASY customization!

Verified User
Technician in Information Technology
Mining & Metals Company, 5001-10,000 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
If there are a number of different protocols and devices to monitor PRTG is really an all in one solution. There are network specific solutions, telephony solutions, server solutions, etc - but this tool can do anything. Even if you don't use this tool as your main "monitoring solutions" every IT professional should have access to this tool for at least troubleshooting purposes.

If you are looking for something specific built for a task you may be able to find [a] more direct and easy tool to use that would be easier and quicker to setup as customization is not needed.
May 05, 2021

Don't pass on Paessler's PRTG Network Monitor

Graham Murison | TrustRadius Reviewer
Graham Murison
Network Analyst
Abbotsford Police Department (Government Administration, 201-500 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
We are using PRTG to monitor our NetApp storage device and Cisco switch network activity. It also has uptime and ping sensors to help notify us when network nodes are down or unavailable i.e. we are using it to monitor our information displays (tv's) to make sure we are notified when they go down. All monitoring is done using SNMP.
May 02, 2021

Small Scale Low Budget Monitoring Solution

Rekha Yadav | TrustRadius Reviewer
Rekha Yadav
Development Team Lead
Accenture (Computer Software, 10,001+ employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Although PRTG has the capability to monitor each and every aspect of network devices, servers, and appliances (basic only), still it is being treated as the small scale monitoring solution of lightweight monitoring solution and the reason for that is scaling issues with respect to the stability of the product. Hence, it is recommended to small-scale environment monitoring with default probes options.
May 02, 2021

PRTG Network Monitor: A turnkey, fire & forget solution!

Verified User
Professional in Information Technology
Leisure, Travel & Tourism Company, 501-1000 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
From my experience, PRTG NM is very well suited for medium to large companies with geo-dispersed, On-Premise/Bare Metal hardware or software-defined network equipment needing robust and efficient monitoring and alerting systems. Also, if you are needing excellent historical logging/trending with visual interpretations (graphs, charts, etc.) PRTG excels in this. The setup and administration of the system itself, although it can vary slightly by make/model of endpoint devices, can almost always be achieved by relatively inexperienced admin staff.
May 02, 2021

Complex but flexible network monitoring software

Yaniv Vararu | TrustRadius Reviewer
Yaniv Vararu
Director, Quality & Processes
Wochit (Computer Software, 51-200 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Since I'm not the one who configures the system and the different monitors, it's a bit difficult to explain, but I'd say that, in general, it's a very complex but very flexible software if your needs are diverse. In case you have basic monitoring needs, I guess it'll be easier to use a more basic monitoring service.
May 01, 2021

PRTG NMS easier than you think.

Verified User
Professional in Information Technology
Automotive Company, 1001-5000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
For medium to small organizations [PRTG Network Monitor is] very well suited. I found it very easy to deploy and manage, updates are easy to perform, its very rare but if for any reason the system gets problematic it could be redeployed in few minutes and old data could be restored very easily. I recommend to deploy free version for evaluation first use it for as long as you want in that way you can get actual feel of product.
April 30, 2021

PRTG Network Monitor Review

Verified User
Professional in Information Technology
Automotive Company, 1001-5000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
PRTG Network Monitor is well suited in Large scale Network or sensitive Areas where no down time is acceptable.
we are automotive sector therefore we are unable to face any down time during Production. therefore we need a solution for quick resolution in our whole network, With the help of this solution we get smooth network.
April 30, 2021

Light Weight Network Monitoring Tool

Nikhil Kumar Sharma | TrustRadius Reviewer
Nikhil Kumar Sharma
Associate Consultant
HCL Technologies (Information Technology & Services, 10,001+ employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
PRTG is well suited when you want to monitor network infrastructure of small size such as 1000 or 2000, for basic fault and performance monitoring. If you have custom monitoring requirements then make sure you have enough probes to do this or else it will make your system sluggish. Application scalability is another challenge for more number of devices.
April 05, 2021

The right size for everyone

Verified User
Manager in Information Technology
Construction Company, 1001-5000 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Particularly if you are a shop that has a lot of devices but not a ton of manpower to manage those devices, this software is a huge benefit. It's inexpensive compared to the big enterprise solutions and far easier to set-up than the open-source alternatives like Nagios. It's the right size for most groups. Node/monitor based licensing allows me to be flexible with what I need. Most devices are just up/down notifications, some have SNTP, etc. It's great!
May 16, 2020

PRTG: best solution for small or big enterprises

Verified User
Engineer in Information Technology
Information Technology & Services Company, 201-500 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
PRTG is not restricted to one business, like you can do monitoring in Aviation, satellite division or in Medical Fields and even Electric substations. We do monitoring of temperature, latency, crc8 errors, monitor IOT devices, medical equipment. OID (object identifier) helps a lot in terms of monitoring any devices other [than] network devices. API are always available where you can easily pull the data.
April 27, 2020

A solid product that is a good value for the price and works as advertised

Verified User
Engineer in Information Technology
Investment Management Company, 51-200 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It is an excellent real-time monitoring tool, good for things like device uptime and resource utilization. You can monitor parameters such as ping, CPU and memory usage, available disk space, and also generate reports and graphs based on historic utilization to help plan for future growth. What PRTG is not intended for is use as an Intrusion Prevention System, it will only report to you on what activities that are occurring.
April 20, 2020

PRTG. Simple, powerful and reliable

Sam Livermore, MCP, iTIL | TrustRadius Reviewer
Sam Livermore, MCP, iTIL
Systems Administrator
Tax Defense Network (Financial Services, 201-500 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Small to medium businesses where they have an on-staff SysAdmin or Network Admin who can support the on-prem server and all the services. If this is not monitored or set up properly, the app can quickly get out of date, and the sensors not work properly with correct notifications to do the intended job of letting you know that there is a problem.
April 16, 2020

PRTG is a long-standing company that provides great value!

Verified User
Director in Information Technology
Education Management Company, 51-200 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
We are a small IT shop, but I could see if your environment is extremely complex with multiple sites and decentralized it would take some effort to configure everything correctly using PRTG Network Monitor. Even if your environment has 100+ servers but IT staff are centralized it's very realistic to configure everything correctly and get the notifications where you want them.
April 16, 2020

PRTG for MSP's

Verified User
Manager in Information Technology
Computer & Network Security Company, 11-50 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
PRTG Network Monitor is well suited for larger organizations who need to consistently monitor the health of multiple servers and multiple ISP's. The custom ping checks are a good tool to allow efficient alerting when a system could possibly be offline or inaccessible. It is extremely well suited for MSP's or larger organizations that monitor multiple sites.
February 03, 2020

PRTG Network Monitor: Affordable, Effective Network Monitoring with Excellent Support

Verified User
Engineer in Information Technology
Gambling & Casinos Company, 501-1000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
  • We've found that PRTG Network Monitor is excellent for monitoring critical endpoints, VMware health, Microsoft Exchange, and other essential items of infrastructure. PRTG Network Monitor licensing is based on the number of sensors deployed, so it's wise not to accept all of the default recommendations. Spend some time thinking about what matters. For example, there's no need for a Ping sensor on a system where you are also monitoring service states - if the service is up, pinging it is unnecessary, and if the service is down. Still, the system is up; the fact that it responds to pings is not very useful. We've found that a good approach is to let PRTG Network Monitor recommend sensors and then remove those that are not relevant to our monitoring needs.
  • Paessler support is also excellent. They've been very responsive and worked with us to enhance the value of the product.
January 23, 2020

Dive into the Traffic

Verified User
Engineer in Information Technology
Retail Company, 5001-10,000 employees
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Ease of implementation when you are needing a quick and dirty. I mentioned earlier I had it up and running within 10 minutes and was able to narrow down bandwidth usage at multiple locations. Though I could do this manually at each location, having a single window to view and compare the data made it easy to fix. Only con I really have is the lack of AD integration to create security roles in PRTG since we would like to leave this up as a first look window when issues occur.
December 04, 2019

The perfect tool for the little guy

EE
Eric Engardio
Systems Administrator
Exacta Systems (Entertainment, 11-50 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Our organization is quickly outgrowing PRTG as an SNMP network monitoring tool. We have around 20 total sites we monitor and we're pushing over 16,000 sensors. For a small organization, it's really great and affordable. Once you grow beyond the 10,000 sensor mark, however, it starts to get very pricey and not very efficient.
November 20, 2019

Easy to use and comprehensive network monitoring? - PRTG is the solution

Verified User
Administrator in Information Technology
Telecommunications Company, 51-200 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
PRTG is well suited to any organization that needs to monitor devices and systems on their network. Compared to other products on the market, it is is easy to set up, manage and use on a day-to-day basis.
The only place where it would be less appropriate would possibly be an environment where multiple probes were required for geographic purposes and a probe device (ie, a PC) isn't available in each location. This is fairly unlikely, however, but would depend on the network infrastructure.
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