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Overview

What is PRTG?

PRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more.

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Recent Reviews

TrustRadius Insights

PRTG Network Monitor is a versatile tool that has proven to be invaluable for a wide range of users and organizations. Small and mid-sized …
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Network Monitoring above others

10 out of 10
February 24, 2022
This product is a key part of our overall systems monitoring, environmental monitoring, and logging. We use this system to act like a 24x7 …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 10 features
  • Alerts (55)
    7.6
    76%
  • Network monitoring (54)
    7.6
    76%
  • Automated network device discovery (49)
    7.4
    74%
  • Hardware health monitoring (52)
    6.8
    68%

Reviewer Pros & Cons

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Pricing

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PRTG 500

1,750

On Premise
perpetual license

PRTG 1,000

3,200

On Premise
perpetual license

PRTG 2,500

6,500

On Premise
perpetual license

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

PGT 305 : MINI PROJECT - DEMO VIDEO PRTG NETWORK MONITOR

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Prtg demo | Prtg network monitor demo | Prtg

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Giám sát mạng máy tính với phần mềm PRTG Network Monitor

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PRTG Network Monitor Demo

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PRTG Network Monitor Live Demo

YouTube

Monitor Large Scale Environments the Easy Way - PRTG Network Monitor

YouTube
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Features

Network Performance Monitoring

A network performance monitoring system monitors the entire network for performance problems and collects performance data such as network traffic analysis performance bottlenecks, etc.

7
Avg 8.2
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Product Details

What is PRTG?

PRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more. It also includes free VoIP monitoring software.

PRTG Technical Details

Deployment TypesOn-premise
Operating SystemsWindows
Mobile ApplicationNo

Frequently Asked Questions

PRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more.

Reviewers rate Network monitoring and Alerts and Network mapping highest, with a score of 7.6.

The most common users of PRTG are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(235)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

PRTG Network Monitor is a versatile tool that has proven to be invaluable for a wide range of users and organizations. Small and mid-sized firms with limited IT resources have found it to be an effective solution for monitoring their servers, switches, storage, and essential services almost 24/7. By providing a quick overview of many systems at once, the software saves these organizations from receiving alerts from multiple places or watching several different screens.

Telecommunications companies also benefit greatly from PRTG Network Monitor's capabilities. It allows them to monitor major backhaul telecommunication links, thousands of devices deployed in multiple locations, and even multi-tenanted virtual environments. The software's event monitoring, alerting, capacity management, and uptime reporting features provide these companies with the metrics they need for OLAs and SLAs.

Similarly, organizations rely on PRTG Network Monitor to keep a close eye on their network devices, servers, and services both locally and remotely. By providing real-time information about the system's health and alerting the team when something goes offline or down, the software enables proactive issue resolution and quicker recovery. The ability to display the software on TVs throughout the department also allows other employees to see the status of the infrastructure.

In various industries, such as R&D departments or customer service centers, PRTG Network Monitor serves as a crucial fault and performance monitoring tool. It helps these teams monitor services, databases, bandwidth utilization, server performance, and application uptime. The historical data provided by the software aids in tracking trends and establishing baselines for resources. Notably, its flexibility in configuration and customization is appreciated by users across different settings.

PRTG Network Monitor is not limited to specific sectors but offers value to many use cases. From monitoring network gear and VPN tunnels to overseeing classroom environments or casinos' game floors' kiosks, this software proves its versatility time and again. Its extensive functionality allows users to consolidate multiple monitoring systems, meet customer SLAs, and proactively address potential problems before they impact users' experience. PRTG Network Monitor truly shines as a reliable and adaptable tool for network monitoring and system availability.

Intuitive Interface: Users have consistently praised PRTG for its highly intuitive interface, which makes it incredibly easy to use and set up credentials and device monitoring. Many reviewers appreciate how the user-friendly interface streamlines the process of navigating the system.

Out-of-the-Box Monitoring: PRTG's comprehensive monitoring capabilities right out of the box have impressed numerous users. The product offers detailed monitoring without requiring extensive customization or additional packages, saving valuable time and effort during implementation.

Automatic Device Discovery: PRTG's automatic device discovery functionality has received positive feedback from several users. They highlight how this feature simplifies the setup process by automatically detecting and modeling various types of devices, ensuring hassle-free monitoring with minimal manual configuration required.

Confusing User Interface: Some users have found the user interface to be perplexing, difficult to navigate, and lacking in intuitiveness. They have expressed a desire for improvements in the management of the user interface, including visual interfaces and simplification of the top ribbon menu.

Steep Learning Curve: There is a learning curve associated with using the software, especially for those who are new to monitoring solutions. Users have reported difficulties with the setup process and the auto scan feature, and they would appreciate a more straightforward navigation system in the web GUI.

Expensive Pricing Structure: Many users find frustration with the pricing structure since costs increase significantly once they exceed the 100 sensor limit of the free version. The licensing cost is considered expensive, particularly for small businesses. Users feel that there should be a more budget-friendly software option available for medium-level customers.

Users recommend purchasing a licensed version of the software for proper functioning. They have found that the licensed version offers better performance and functionality compared to the free version.

Reviewers advise regularly updating the software to resolve any bugs or issues. By keeping the software up-to-date, users have access to the latest features, enhancements, and security patches.

Customers suggest engaging with the user community for troubleshooting assistance. By exploring the user community, users can find solutions to their queries or problems more quickly and benefit from shared tips, tricks, and workarounds.

Attribute Ratings

Reviews

(26-48 of 48)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The mobile app and ease of use set PRTG apart from the others. PRTG can be up and running in a much shorter time than any other product I have used or evaluated. Templates can be set up so once a system is detected the appropriate sensors will be created automatically.
Dan Reynolds | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I tried some freeware products and Spiceworks. Some of the free/open source stuff was so complicated I couldn't even figure out how to set it up. I used Spiceworks network monitoring but it just wasn't reliable (not Spiceworks Inventory - the network monitor product). I was even a beta tester on the product. I just don't think there were the resources or desire for Spiceworks to make it more than what it turned out to be. PRTG is an enterprise class monitoring product that just happens to be able to be used by any size organization. And that's what we needed.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
PRTG wins on price. Other tools have similar capabilities. However, there was always some trade-off to make. Products like Zabbix and Nagios are overly complicated to configure, so there is a significant time cost. Tools like Datadog and OpManager just cost too much for a small I.T. operation. PRTG has found the middle ground in cost and capability, plus the choice between cloud or on-premise.
August 14, 2019

PRTG Monitoring System

Score 9 out of 10
Vetted Review
Verified User
Incentivized
PRTG is much better than some tools in its class like ManageEngine Application Manager for example due to it's easy to use interface. Its workflow is also more streamlined and intuitive. It is probably more expensive and I am not a fan of the sensor licensing system. For example, monitoring memory on a server, that consume a sensor. Another sensor for monitoring CPU and etc... and this can make hard estimate cost or have cost certainty. The license should just be based on the number of devices.
Robert Paul | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Nagios and Icinga (which is itself a fork from Nagios) are decent enough solutions for free, being open source. They do take more to set up and maintain, with quite a lot of manual work and agent installs in some cases. So in comparison with PRTG, they require more labor, but PRTG requires more capital. I also feel like PRTG is more robust, and stable; it's never crashed or required a complete reinstall, which I've definitely had to do with Icinga in the past.

PRTG runs on Windows, while the other two are Linux. That only matters if you're more familiar with one or the other, of course, but it does take more to set up a LAMP server sometimes.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
PRTG is a great tool for real-time traffic monitoring. It gives you a perfect graphical representation of bandwidth utilization on any of the network interface. With its ability to detect packet loss and utilization in real time, it gives us an oversight of our network.
Most of the tools in the market do not provide real-time data with such accuracy.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I'd like to say that it was because of the amount of features, because it is faster than the others, or because it is easier to use, or maybe because you really may want to scan your network really fast and list the device, but the real situation is that is cheaper than the others, and this helped us to decide. But also because the other reasons are true, too.
Carlos Daniel Casañas Bertolo ஃ | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
PRTG is what you'd expect from a solid tool for network and infrastructure monitoring. The hierarchical structure of the device views, the ability to group like sensors with tags, and even the printable QR codes at each level are key usability features that put a wealth of data at your fingertips.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Easier to configure, lower cost, greater potential usage, better for mixed environments. Easier to use and certainly easier to setup than the competition.
April 05, 2018

How We Use PRTG

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • hostmonitor
The host monitor I worked with was a very old version. PRTG is being updated every few months, very flexible and has good support on any issues or problems we had.
November 22, 2017

My PRTG Review

Godwin Arigbonu | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
PRTG Network Monitor runs on a Windows machine within our network, collecting various statistics from the machines, software, and devices which we designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. We can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This has enabled us plan for network expansion, see what applications are using most of our connection, and make sure that no one is hogging the entire network just to torrent videos.
October 12, 2017

PRTG Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Auvik, PacketTrap and SolarWinds Log & Event Manager
I didn't make the choice, but out of what we have had in the last 5 years when it comes to network monitoring, this has been the best in my opinion. I would even like to see Auvik go away and this monitor all of our clients. That isn't my choice unfortunately.
Bill Artinger | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I have found PRTG to be superior to Solarwinds due to the setup and over-time maintenance. We evaluated both product offerings and the choice was very easy to make. The case PRTG created was strong against Solarwinds in our environment for what we needed at the time and our future needs.
Philip D | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Solar Winds, AlienVault, IBM QRadar, and OPNSense are some of the products used in the academic environment. PRTG has had the most positive approach from students. Many students in our BS degree are already using the product in the field so it's a win-win situation for them to use the product in a non-production environment without fear of breaking something.
June 01, 2016

PRTG Rocks

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Again, it's one of the best deals for the dollars. There is very little it is not capable of and it's robust enough to serve the needs of most enterprise environments I've worked in. PRTG has a robust set of sensors and if those are not enough you can import your own MIBs.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
PRTG does a lot of things similar to the SolarWinds products but I believe it gives you better near real-time metrics on monitored links between devices. I enjoy being able to pull up the sensor page of an interface between two devices and seeing just how much, or not, a link is being used. It helps me to better determine how to address congestion on my network.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Both PRTG and Solarwinds work great, and they are great systems. But for the specific task of monitoring and alerting if there is a VPN connection failure, PRTG works great at monitoring and sending out a status report when a failure does occur. I like both products, but I find PRTG has an easier interface for alerts and reports.
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