Monitor your devices with PRTG Network Monitor
We use PRTG Network Monitor in our organization since 2021; we started with the free solution with 100 sensors to check with ping our …
Starting at $1,750 perpetual license
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What is PRTG?
PRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more.
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Popular Features
- Alerts (55)7.676%
- Network monitoring (54)7.676%
- Automated network device discovery (49)7.474%
- Hardware health monitoring (52)6.868%
Reviewer Pros & Cons
Pricing
PRTG 500
1,750
On Premise
perpetual license
PRTG 1,000
3,200
On Premise
perpetual license
PRTG 2,500
6,500
On Premise
perpetual license
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
PGT 305 : MINI PROJECT - DEMO VIDEO PRTG NETWORK MONITOR
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Prtg demo | Prtg network monitor demo | Prtg
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Giám sát mạng máy tính với phần mềm PRTG Network Monitor
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PRTG Network Monitor Demo
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PRTG Network Monitor Live Demo
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Monitor Large Scale Environments the Easy Way - PRTG Network Monitor
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Features
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Product Details
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- Tech Details
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What is PRTG?
PRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more. It also includes free VoIP monitoring software.
PRTG Technical Details
| Deployment Types | On-premise |
|---|---|
| Operating Systems | Windows |
| Mobile Application | No |
Frequently Asked Questions
PRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more.
Reviewers rate Network monitoring and Alerts and Network mapping highest, with a score of 7.6.
The most common users of PRTG are from Mid-sized Companies (51-1,000 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
PRTG Network Monitor is a versatile tool that has proven to be invaluable for a wide range of users and organizations. Small and mid-sized firms with limited IT resources have found it to be an effective solution for monitoring their servers, switches, storage, and essential services almost 24/7. By providing a quick overview of many systems at once, the software saves these organizations from receiving alerts from multiple places or watching several different screens.
Telecommunications companies also benefit greatly from PRTG Network Monitor's capabilities. It allows them to monitor major backhaul telecommunication links, thousands of devices deployed in multiple locations, and even multi-tenanted virtual environments. The software's event monitoring, alerting, capacity management, and uptime reporting features provide these companies with the metrics they need for OLAs and SLAs.
Similarly, organizations rely on PRTG Network Monitor to keep a close eye on their network devices, servers, and services both locally and remotely. By providing real-time information about the system's health and alerting the team when something goes offline or down, the software enables proactive issue resolution and quicker recovery. The ability to display the software on TVs throughout the department also allows other employees to see the status of the infrastructure.
In various industries, such as R&D departments or customer service centers, PRTG Network Monitor serves as a crucial fault and performance monitoring tool. It helps these teams monitor services, databases, bandwidth utilization, server performance, and application uptime. The historical data provided by the software aids in tracking trends and establishing baselines for resources. Notably, its flexibility in configuration and customization is appreciated by users across different settings.
PRTG Network Monitor is not limited to specific sectors but offers value to many use cases. From monitoring network gear and VPN tunnels to overseeing classroom environments or casinos' game floors' kiosks, this software proves its versatility time and again. Its extensive functionality allows users to consolidate multiple monitoring systems, meet customer SLAs, and proactively address potential problems before they impact users' experience. PRTG Network Monitor truly shines as a reliable and adaptable tool for network monitoring and system availability.
Intuitive Interface: Users have consistently praised PRTG for its highly intuitive interface, which makes it incredibly easy to use and set up credentials and device monitoring. Many reviewers appreciate how the user-friendly interface streamlines the process of navigating the system.
Out-of-the-Box Monitoring: PRTG's comprehensive monitoring capabilities right out of the box have impressed numerous users. The product offers detailed monitoring without requiring extensive customization or additional packages, saving valuable time and effort during implementation.
Automatic Device Discovery: PRTG's automatic device discovery functionality has received positive feedback from several users. They highlight how this feature simplifies the setup process by automatically detecting and modeling various types of devices, ensuring hassle-free monitoring with minimal manual configuration required.
Confusing User Interface: Some users have found the user interface to be perplexing, difficult to navigate, and lacking in intuitiveness. They have expressed a desire for improvements in the management of the user interface, including visual interfaces and simplification of the top ribbon menu.
Steep Learning Curve: There is a learning curve associated with using the software, especially for those who are new to monitoring solutions. Users have reported difficulties with the setup process and the auto scan feature, and they would appreciate a more straightforward navigation system in the web GUI.
Expensive Pricing Structure: Many users find frustration with the pricing structure since costs increase significantly once they exceed the 100 sensor limit of the free version. The licensing cost is considered expensive, particularly for small businesses. Users feel that there should be a more budget-friendly software option available for medium-level customers.
Users recommend purchasing a licensed version of the software for proper functioning. They have found that the licensed version offers better performance and functionality compared to the free version.
Reviewers advise regularly updating the software to resolve any bugs or issues. By keeping the software up-to-date, users have access to the latest features, enhancements, and security patches.
Customers suggest engaging with the user community for troubleshooting assistance. By exploring the user community, users can find solutions to their queries or problems more quickly and benefit from shared tips, tricks, and workarounds.
Attribute Ratings
Reviews
(1-1 of 1)Companies can't remove reviews or game the system. Here's why
June 01, 2016
PRTG Rocks
I am using PRTG to monitor all network equipment across 5 locations. I monitor: bandwidth, internet uptime, server performance including, CPU, RAM, disk space and bandwidth utilization. I also use the NetFlow/Sflow and remote sensor features. I've also used PRTG to import custom MIBs for UPS and PDU systems. Some of the more common sensors are the WMI Multi Disk sensors, Ping, Bandwidth and uptime sensors.
- PRTG appears to be plain and simple and you can use it that way if you want. But it has power under the hood and can be used to monitor anything you can think of. I like the fact that it's simple to use, it's truely as easy as auto discover, tweak and forget (or wait until you get PRTG notices via email).
- Alarms are easy to use and you can set them to be granular by error or by group/users.
- PRTG upgrades are a snap with auto update.
- I've set up PRTG in a cluster so that we don't have to log when we take the server down for maintenance for reporting on uptime, etc. Cluster setup is very easy.
- In a previous job, I posted public pages to our IT intranet page so employees could see if there was a server outage. Again, very easy and a nice idea.
- Reporting isn't as nice as I would like it to be. Nothing specific really, but depending on the report it can take quite a bit of time to generate, more time than expected. I think it would also be nice to make it more granular with more presentation options.
- The Desktop application is not as easy and nice as the web interface. I'm a big fan of the web interface and I would consider not even deploying it.
- I really like the notifications, but fine tuning it so that you get reports too often or not enough can take some time. I think the defaults don't work for everyone and making sure you are aware of that can prove embarrassing if you are not on top of it or prepared to explain the notices to everyone you send them to... e.g. IT director.
- The maps have improved greatly over the years. I think there is still room to make them even better. I wish they had a grid view and a way to select all objects and size them equally and alighn them or snap to grid.
73%
7.3
- The product is very well priced as compared to other network monitoring tools. If you are under 100 sensors it's free.
- I've been able to use PRTG to see trends in bandwidth and make informed and data-backed decisions for increased or dual band internet for redundancy.
- It's saved me several times on hardware issues that appear on SAN devices or failed drives. I was able to quickly respond and prevent further issues without ever impacting productivity.
- SevOne and Spiceworks
Again, it's one of the best deals for the dollars. There is very little it is not capable of and it's robust enough to serve the needs of most enterprise environments I've worked in. PRTG has a robust set of sensors and if those are not enough you can import your own MIBs.
No
- Price
- Product Features
- Product Usability
- Product Reputation
- Prior Experience with the Product
Prior experience: It's much easier to deploy a product if you have experience with it. It's also easier to manage long term. The catch here is that you don't decide on the product solely for those purposes and make sure you also look for that next great solution to meet business needs.
I would ensure to get others to buy in on the solution and even have others demo the product, even if they don't use it day to day as they will ask questions and come up with things I may not have. I should also consider not making price the initial factor. This opens the door wider on the evaluation phase and might lead to something that might have not been discovered if I had not opened the door wider.