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Overview

What is PRTG?

PRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more.

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Recent Reviews

TrustRadius Insights

PRTG Network Monitor is a versatile tool that has proven to be invaluable for a wide range of users and organizations. Small and mid-sized …
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Network Monitoring above others

10 out of 10
February 24, 2022
This product is a key part of our overall systems monitoring, environmental monitoring, and logging. We use this system to act like a 24x7 …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 10 features
  • Alerts (55)
    7.6
    76%
  • Network monitoring (54)
    7.6
    76%
  • Automated network device discovery (49)
    7.4
    74%
  • Hardware health monitoring (52)
    6.8
    68%

Reviewer Pros & Cons

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Pricing

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PRTG 500

1,750

On Premise
perpetual license

PRTG 1,000

3,200

On Premise
perpetual license

PRTG 2,500

6,500

On Premise
perpetual license

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

PGT 305 : MINI PROJECT - DEMO VIDEO PRTG NETWORK MONITOR

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Prtg demo | Prtg network monitor demo | Prtg

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Giám sát mạng máy tính với phần mềm PRTG Network Monitor

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PRTG Network Monitor Demo

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PRTG Network Monitor Live Demo

YouTube

Monitor Large Scale Environments the Easy Way - PRTG Network Monitor

YouTube
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Features

Network Performance Monitoring

A network performance monitoring system monitors the entire network for performance problems and collects performance data such as network traffic analysis performance bottlenecks, etc.

7
Avg 8.2
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Product Details

What is PRTG?

PRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more. It also includes free VoIP monitoring software.

PRTG Technical Details

Deployment TypesOn-premise
Operating SystemsWindows
Mobile ApplicationNo

Frequently Asked Questions

PRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more.

Reviewers rate Network monitoring and Alerts highest, with a score of 7.6.

The most common users of PRTG are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(234)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

PRTG Network Monitor is a versatile tool that has proven to be invaluable for a wide range of users and organizations. Small and mid-sized firms with limited IT resources have found it to be an effective solution for monitoring their servers, switches, storage, and essential services almost 24/7. By providing a quick overview of many systems at once, the software saves these organizations from receiving alerts from multiple places or watching several different screens.

Telecommunications companies also benefit greatly from PRTG Network Monitor's capabilities. It allows them to monitor major backhaul telecommunication links, thousands of devices deployed in multiple locations, and even multi-tenanted virtual environments. The software's event monitoring, alerting, capacity management, and uptime reporting features provide these companies with the metrics they need for OLAs and SLAs.

Similarly, organizations rely on PRTG Network Monitor to keep a close eye on their network devices, servers, and services both locally and remotely. By providing real-time information about the system's health and alerting the team when something goes offline or down, the software enables proactive issue resolution and quicker recovery. The ability to display the software on TVs throughout the department also allows other employees to see the status of the infrastructure.

In various industries, such as R&D departments or customer service centers, PRTG Network Monitor serves as a crucial fault and performance monitoring tool. It helps these teams monitor services, databases, bandwidth utilization, server performance, and application uptime. The historical data provided by the software aids in tracking trends and establishing baselines for resources. Notably, its flexibility in configuration and customization is appreciated by users across different settings.

PRTG Network Monitor is not limited to specific sectors but offers value to many use cases. From monitoring network gear and VPN tunnels to overseeing classroom environments or casinos' game floors' kiosks, this software proves its versatility time and again. Its extensive functionality allows users to consolidate multiple monitoring systems, meet customer SLAs, and proactively address potential problems before they impact users' experience. PRTG Network Monitor truly shines as a reliable and adaptable tool for network monitoring and system availability.

Intuitive Interface: Users have consistently praised PRTG for its highly intuitive interface, which makes it incredibly easy to use and set up credentials and device monitoring. Many reviewers appreciate how the user-friendly interface streamlines the process of navigating the system.

Out-of-the-Box Monitoring: PRTG's comprehensive monitoring capabilities right out of the box have impressed numerous users. The product offers detailed monitoring without requiring extensive customization or additional packages, saving valuable time and effort during implementation.

Automatic Device Discovery: PRTG's automatic device discovery functionality has received positive feedback from several users. They highlight how this feature simplifies the setup process by automatically detecting and modeling various types of devices, ensuring hassle-free monitoring with minimal manual configuration required.

Confusing User Interface: Some users have found the user interface to be perplexing, difficult to navigate, and lacking in intuitiveness. They have expressed a desire for improvements in the management of the user interface, including visual interfaces and simplification of the top ribbon menu.

Steep Learning Curve: There is a learning curve associated with using the software, especially for those who are new to monitoring solutions. Users have reported difficulties with the setup process and the auto scan feature, and they would appreciate a more straightforward navigation system in the web GUI.

Expensive Pricing Structure: Many users find frustration with the pricing structure since costs increase significantly once they exceed the 100 sensor limit of the free version. The licensing cost is considered expensive, particularly for small businesses. Users feel that there should be a more budget-friendly software option available for medium-level customers.

Users recommend purchasing a licensed version of the software for proper functioning. They have found that the licensed version offers better performance and functionality compared to the free version.

Reviewers advise regularly updating the software to resolve any bugs or issues. By keeping the software up-to-date, users have access to the latest features, enhancements, and security patches.

Customers suggest engaging with the user community for troubleshooting assistance. By exploring the user community, users can find solutions to their queries or problems more quickly and benefit from shared tips, tricks, and workarounds.

Attribute Ratings

Reviews

(26-50 of 54)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • The ROI has been returned tenfold. Being able to be proactive vs. reactive is a key selling point.
  • IT and Dev operations have improved reliability dramatically.
  • PTRG is fully scalable and will grow with your IT infrastructure.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • I was able to combine multiple licensed products into one by implementing PRTG.
  • Licensing for PRTG can get expensive based on the way an organization is set up. Licensing per sensor rather than per device may not work for everyone.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • We have better insights into overall performance.
  • Since deploying PRTG we have been able to be more proactive on some matters.
  • Proper configuration did pull time away from other projects, more than it should have if PRTG had more built-in capabilities.
August 14, 2019

PRTG Monitoring System

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Since the tool is easy to use, it doesn't require a whole lot of effort to train people.
  • Since the license is based on sensor, the more detailed you monitor a device (the more sensor is required), the more it cost you. So makes it less likely that you will monitor as much as possible if a license is limited. If you add everything to monitoring, it can consume a lot of sensors per device.
  • There are many strong alerting/notification features that allowing you to stay informed without a lot of effort to monitor the tool directly.
Robert Paul | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • The ability to analyze multiple pieces of information in one place, especially with historical data, has saved our IT department time and headaches. It would be so much more difficult to trace an issue without PRTG, just relying on event logs and an open task manager window.
  • The cost is not cheap, so it's an expense that hits the bottom line like everything else. Figure in hardware costs as well, ideally a server outside of your main environment.
  • I keep saying this, but the historical data piece is worth so much. There's really no good way to collect all of that information in one place without something like PRTG. And that definitely saves time and money in the long run.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • PRTG gives us real-time traffic monitoring on our bandwidth, including both internal and external.
  • With PRTG, we can set up alerts for circuit latency and downtime.
  • More SNMP support and features could be added to make it a more robust monitoring platform.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Like any good monitoring solution, it has shortened our downtime drastically.
  • Hardware cutovers are smoother because PRTG tells us at a glance if stuff is online.
  • There is some upfront setup, but that is no different than any other solution.
September 24, 2018

PRTG Makes IT Easy

Michael Metalios | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • PRTG puts me at ease knowing I can just look over at the screen and get a quick idea of site status.
  • Netflow monitoring helps us determine who is using what and to what extent.
  • The constant updates are truly a pain.
April 05, 2018

How We Use PRTG

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • because PRTG can pro-actively show us where the action is needed, we need less time to manually check systems.
  • troubleshooting is easier when having the right data and information
Brian Munn | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • PRTG has allowed our organization to reduce the amount of time we spend on a weekly basis manually checking infrastructure for issues or potential problems.
  • The overall cost is minimal when looking at paying a service provider or other members of your IT staff to monitor your systems.
  • PRTG has alerted us to several issues in the past the would have kept our systems down for hours or days causing huge downtime for our company.
October 12, 2017

PRTG Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • I am a level 2 engineer and don't really have information on this. I would say positive, as we are using it for enterprise level clients with environments of 2,000 users or more.
Bill Artinger | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • We have alerted our customers to issues or potential issues before they even know there is one - it has allowed us to remain proactive vs. reactive.
  • We have used PRTG as an upsell opportunity for monitoring packages or informational reporting.
  • The initial investment was a little tough but once we got up and running and saw the power of PRTG we were highly satisfied.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Allows us to see potential issues before they become failures. Examples would be high memory or CPU usage, low disk space, etc.
  • We are able to see outages right away instead of waiting for users to complain. This allows us to get in front of the issue and get it resolved quicker.
  • Allows us to see the over all health of our complete network.
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