Monitor your devices with PRTG Network Monitor
We use PRTG Network Monitor in our organization since 2021; we started with the free solution with 100 sensors to check with ping our …
Starting at $1,750 perpetual license
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What is PRTG?
PRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more.
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Popular Features
- Alerts (55)7.676%
- Network monitoring (54)7.676%
- Automated network device discovery (49)7.474%
- Hardware health monitoring (52)6.868%
Reviewer Pros & Cons
Pricing
PRTG 500
1,750
On Premise
perpetual license
PRTG 1,000
3,200
On Premise
perpetual license
PRTG 2,500
6,500
On Premise
perpetual license
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
PGT 305 : MINI PROJECT - DEMO VIDEO PRTG NETWORK MONITOR
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Prtg demo | Prtg network monitor demo | Prtg
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Giám sát mạng máy tính với phần mềm PRTG Network Monitor
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PRTG Network Monitor Demo
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PRTG Network Monitor Live Demo
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Monitor Large Scale Environments the Easy Way - PRTG Network Monitor
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Product Details
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What is PRTG?
PRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more. It also includes free VoIP monitoring software.
PRTG Technical Details
| Deployment Types | On-premise |
|---|---|
| Operating Systems | Windows |
| Mobile Application | No |
Frequently Asked Questions
PRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more.
Reviewers rate Network monitoring and Alerts highest, with a score of 7.6.
The most common users of PRTG are from Mid-sized Companies (51-1,000 employees).
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
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- Recommendations
PRTG Network Monitor is a versatile tool that has proven to be invaluable for a wide range of users and organizations. Small and mid-sized firms with limited IT resources have found it to be an effective solution for monitoring their servers, switches, storage, and essential services almost 24/7. By providing a quick overview of many systems at once, the software saves these organizations from receiving alerts from multiple places or watching several different screens.
Telecommunications companies also benefit greatly from PRTG Network Monitor's capabilities. It allows them to monitor major backhaul telecommunication links, thousands of devices deployed in multiple locations, and even multi-tenanted virtual environments. The software's event monitoring, alerting, capacity management, and uptime reporting features provide these companies with the metrics they need for OLAs and SLAs.
Similarly, organizations rely on PRTG Network Monitor to keep a close eye on their network devices, servers, and services both locally and remotely. By providing real-time information about the system's health and alerting the team when something goes offline or down, the software enables proactive issue resolution and quicker recovery. The ability to display the software on TVs throughout the department also allows other employees to see the status of the infrastructure.
In various industries, such as R&D departments or customer service centers, PRTG Network Monitor serves as a crucial fault and performance monitoring tool. It helps these teams monitor services, databases, bandwidth utilization, server performance, and application uptime. The historical data provided by the software aids in tracking trends and establishing baselines for resources. Notably, its flexibility in configuration and customization is appreciated by users across different settings.
PRTG Network Monitor is not limited to specific sectors but offers value to many use cases. From monitoring network gear and VPN tunnels to overseeing classroom environments or casinos' game floors' kiosks, this software proves its versatility time and again. Its extensive functionality allows users to consolidate multiple monitoring systems, meet customer SLAs, and proactively address potential problems before they impact users' experience. PRTG Network Monitor truly shines as a reliable and adaptable tool for network monitoring and system availability.
Intuitive Interface: Users have consistently praised PRTG for its highly intuitive interface, which makes it incredibly easy to use and set up credentials and device monitoring. Many reviewers appreciate how the user-friendly interface streamlines the process of navigating the system.
Out-of-the-Box Monitoring: PRTG's comprehensive monitoring capabilities right out of the box have impressed numerous users. The product offers detailed monitoring without requiring extensive customization or additional packages, saving valuable time and effort during implementation.
Automatic Device Discovery: PRTG's automatic device discovery functionality has received positive feedback from several users. They highlight how this feature simplifies the setup process by automatically detecting and modeling various types of devices, ensuring hassle-free monitoring with minimal manual configuration required.
Confusing User Interface: Some users have found the user interface to be perplexing, difficult to navigate, and lacking in intuitiveness. They have expressed a desire for improvements in the management of the user interface, including visual interfaces and simplification of the top ribbon menu.
Steep Learning Curve: There is a learning curve associated with using the software, especially for those who are new to monitoring solutions. Users have reported difficulties with the setup process and the auto scan feature, and they would appreciate a more straightforward navigation system in the web GUI.
Expensive Pricing Structure: Many users find frustration with the pricing structure since costs increase significantly once they exceed the 100 sensor limit of the free version. The licensing cost is considered expensive, particularly for small businesses. Users feel that there should be a more budget-friendly software option available for medium-level customers.
Users recommend purchasing a licensed version of the software for proper functioning. They have found that the licensed version offers better performance and functionality compared to the free version.
Reviewers advise regularly updating the software to resolve any bugs or issues. By keeping the software up-to-date, users have access to the latest features, enhancements, and security patches.
Customers suggest engaging with the user community for troubleshooting assistance. By exploring the user community, users can find solutions to their queries or problems more quickly and benefit from shared tips, tricks, and workarounds.
Attribute Ratings
Reviews
(26-50 of 55)Companies can't remove reviews or game the system. Here's why
November 13, 2019
Great value for a very feature-rich product
- Great for inexpensive monitoring of devices
- There is a lot of customization options available
- Integrates with Netflow information for detailed views
- Dashboards integrate with other APM's and NOC views as well
- Could use abilities for synthetic transactions
- GUI is simplistic
October 22, 2019
Monitoring Tool for every business
- Easy to use
- Very powerful sensors
- Create custom sensors (SQL, Powershell etc.)
- Good support from paessler
- A lot of KB articles
- In some points limitated (You cannot change a sensor, you have to delete them)
- Create a SQL sensor is not that easy
- You have to search in your system language (Example. In German RAM is called "Arbeitsspeicher" so when you search for RAM he will not find the sensor)
October 17, 2019
Improved IT infrastructure reliability
- PTRG allows us the customization of alerts from very basic to very granular.
- It's very simple to get PTRG up and running and you can use PTRG to monitor 100 endpoints free of charge.
- PTRG is cheaper than most competitors.
- The mobile app needs work. You're not able to add sensors from the mobile app.
- I wish PTRG was cross-platform for those running Linux Servers.
- Being able to geo-tag locations.
September 27, 2019
An easy to use, cost effective monitoring system
- PRTG's mobile app is great for me. Previously I would need to be at my computer to acknowledge or pause an alert. I am not able to do that from anywhere.
- I am able to very easily purchase new licenses or renew my licenses through PRTG's website without needing to get a sales pitch. The website also offers upfront pricing. You can see right away what licenses will cost you.
- PRTG's user interface is very intuitive. I am able to even create dashboards to show non-technical admins the current health of our environment. Showing an administrator a red gauge easily gets the point across that something is wrong.
- I moved to PRTG from SolarWinds Network Performance Monitor. I was able to save a great deal of money moving to PRTG while still gaining functionality and ease of use.
- I wish the mobile app would allow me to add sensors and devices. I am only able to manage existing sensors.
- Moving from Solarwinds I lost the ability to backup switch configurations. This is the only feature I miss and causes me to utilize other methods.
September 18, 2019
PRTG - Dependable Network Monitoring for an SMB
- Very, very configurable. You can create all kinds of monitors for all kinds of things. Plus it has loads of suggestions out of the box. It can get complicated but monitoring is complicated. Pretty decent interface and good support - active community.
- I really liked how easy it was to add alerts by SMS. So easy to setup.
- I like their sizing models (for purchase). We're actually small enough that we are free. But it's not free as in stripped down - it's free because we don't use many "sensors" and don't honestly have the need.
- Although I like their sizing model for pricing they do need an intermediate level at the lower end. The first jump in the pricing model is too big.
- Because of the complexity of setting up sensors I do have some difficulty understanding what exactly I'm monitoring or what I could monitor. I figure it's there but I just don't have the time or motivation to figure it out. Not entirely sure how to solve that other than educating me...
August 15, 2019
Solid option that sets the standard for its competitors
- General monitoring.
- Real-time operations map/dashboard.
- Network traffic monitoring.
- Weak with monitoring SaaS applications.
- Print monitoring could be better.
- Maps need an interface update.
August 14, 2019
PRTG Monitoring System
- Simple and Intuitive: PRTG is very easy to use and get into. Its interface is highly intuitive and allows you to very quickly set up credentials and add devices to monitoring.
- Low customization effort required: immediately out of the box, PRTG can provide very good detail monitoring without having to customize or add packages or plugins. It can automatically discover and model many types of device and monitor that device in great details without much tinkering.
- The vendor provides 100 free sensors which make it very easy for you to start using the product without requiring a license and get a very good understanding of the tool before making a purchase decision. The tool allows you to continue to use it for free permanently for the first 100 sensors.
- If you already have a bigger and more powerful tool, PRTG can be very good as a secondary monitoring tool which some times can help you troubleshoot, validate, and compare with your main tool.
- Windows Only: PRTG does not support any other platform. Personally, I do not like tools that run on Windows because Windows requires a frequent update, which means downtime. You want your monitoring tool to be as highly available and low maintenance as possible. That and you also require a server license and Windows consume more hardware resource than other platforms. PRTG needs to add support for Linux.
- Limited ability to do things in bulk. There is no way I know of to mass onboard devices or to mass edit devices. So you will by modifying 1 device at a time. For instance, it would be useful to modify the name or company of 200 devices in one shot.
- Somewhat weak widgets and dashboard. If you put a lot of effort into it, you can probably come out with a very useful dashboard to keep an eye on key systems/devices. However, some widgets can look nice at first but they are not so useful or easy to understand. Again, it can be done, but a lot of effort is needed to get it right.
- White interface only. This might not seem like a big deal, but if you have people who use the tool all the time to keep an eye on the system, it can strain your eyes. Need a dark theme.
July 19, 2019
Enterprise PRTG Network Monitoring Tool
- Gives a graphical output of circuit utilization.
- Gives a home screen that alerts to possible problem areas in our environment.
- Gives a historical overview of utilization over various periods of time.
- Allows the installation of applications to monitor the circuits.
- Needs to have an easier way of adding devices to the application.
- Have seen interface instance numbers change, which results in the renaming of the interface in the application.
June 15, 2019
PRTG monitors everything, even my enthusiasm
- Monitoring: PRTG does more than just periodic pings to see if a system is up, it has all sorts of sensors to monitor CPU usage, memory, hard drive space, specific processes, &c. It's very granular and quite robust in its capabilities. But it isn't overwhelming, as you can set up which sensors you want or don't want.
- Ease of Setup: PRTG can discover new systems, and automatically apply templates to their profile. This means, for example, a new server on the network will always get a CPU, RAM, Hard Disk, and Network sensor if you set it up that way. Even the default templates are pretty great, not a lot of extraneous sensors that clutter everything up.
- Dashboard: One of the best things about PRTG is that all this information is in one place. The dashboard view shows everything in a color-coded way, so everything is green, no worries! Yellows and reds, they stand out. From there, you can drill down and find out which specific things are in alarm without necessarily having to log in to the system.
- Alerts: PRTG also sends out e-mail alerts based on whatever parameters you configure. A hard drive is 90% full? Email the infrastructure team!
- Historical Data: Because PRTG monitors all of these systems in real time, all the time, it maintains a database of historical performance data. You can check to see which servers need more resources, or even if it's just a specific time (e.g., development always runs a database query at 2:30 pm, and you can see what that does to the CPU). It's extremely helpful for analysis.
- Horizontal Dashboard: The dashboard page is responsive, which is a good thing generally, but it works much better on a vertical monitor, especially if you have a lot of systems to monitor. If you have a horizontal layout, you have to scroll often to keep track of things (although the alerts do help). It would be nice to have an option to force a specific scale and layout.
- Database: The database PRTG uses is an internal black box. It would be nice if it were something more standard, MySQL, Microsoft SQL, &c. That way it could be tied into other things more easily, or we could write our own SQL queries against it.
- E-Mail: The internal SMTP server of the application is not always reliable. It took a lot of tweaking to get it to send alerts correctly.
April 20, 2019
PRTG real time traffic monitoring
- Bandwidth utilization.
- Historic data of circuit health.
- Monitors device health.
- Addition of new Sensors to accommodate new networking vendors.
- Support of Google Maps for geographical mapping.
- Support of new APIs on the PRTG.
February 28, 2019
PRTG is a great monitoring solution for a Windows centric SMB
- Allows multiple sensors - we watch disk space, memory, and services on most servers.
- Alerting works well. We are notified when security cameras and badging systems go offline just as quickly as when the file server is filling up.
- Custom sensors are possible, such as monitoring inodes or web page loading time.
- Like many products, PRTG seems to like Windows better than Linux. As a mostly Linux-based shop, this can be annoying.
- I wish it could run on a Linux server.
- The dashboard isn't as useful or customizable as some products.
February 23, 2019
Best application to monitoring your network assets.
Score 9 out of 10
Vetted Review
Verified User
- Generate reports
- Monitor network assets.
- View real-time link performance
- Improved web browser access performance
- Generation of reports in pdf
- More intuitive interface
January 29, 2019
PRTG is great for your smaller IT department !
- PRTG is extremely useful in reporting the basics.
- Simple interface.
- A number of sensors available to monitor.
- It can be overwhelming for the first-time user. I would like to see additional basic setup features.
January 01, 2019
Easily monitor your network with PRTG
- There are many preconfigured probes to use for all types of network equipment and servers
- Alerts can be customized and configured to alert the right staff for the specific alert
- Graphs make it easy to spot trends for all probes
- Auto-discovery makes adding devices easy
- The mobile app gives you access to the system from anywhere
- Alerts configuration is a little tricky to fine tune and could be easier. It can be very granular(good), but that adds to the complexity.
- Mobile app could be a little better laid out
September 24, 2018
PRTG Makes IT Easy
- PRTG performs an intial search of your network and automatically adds devices it finds, creating sensors on the fly. This is great for new users.
- PRTG has a free version which offers 100 free sensors. I highly recommend this for anyone looking to use PRTG. It offers a free, non-limited trial of the software for an indefinite time. Giving people the chance to play, and tweak - really getting to know the ins and outs.
- Email alerts are great for those of us on the road. We can get up to the minute notifications if a site is down or having potential issues.
- The Android app works very well. Keeping me in the know while on the go.
- PRTG updates a LOT. When the server updates, the client needs to update. It's not a huge inconvenience but certainly puts a quick stop to the day when the notification takes focus.
- It's hard to gauge what resources PRTG needs sometimes. Looking at the system requirements and giving said requirements to the VM running PRTG doesn't always solve the problem. Many times, PRTG will report that the probe is using all resources allocated and having problems because there is nothing more to give. Adding more RAM or CPUs to the VM doesn't always fix the problem. It can be perplexing at times.
May 07, 2018
Fast Help by a low price
- Network Scan
- Plugin Library, fast and easy to deploy
- Running in minutes.
- If I need to add a sensor, I must define a device, even if I don't know which device it should be connected to.
- Asks for SSL even in internal environments and bothers us all the time.
- I'd like to use the dashboard, but not watch all the explanation on how to use it. I think it could be faster to create new dashboard instead.
April 12, 2018
The true big brother for your systems!!!
- Monitors huge range of systems
- Hierarchical device view summarizes performance data and alerts at every level.
- QR codes corresponding to a particular device or sensor can be printed out and attached to physical hardware for quick monitoring from a mobile app while in the data center.
- Reporting capabilities are a highlight, both in terms of canned reports and the ability to customize to your individual needs
- Some functionality in Enterprise Console redirects you to the web console.
April 11, 2018
PRTG Network Monitor - Good value solid monitoring.
- Rapid real time monitoring
- Great price performance
- Ease of implementation and deployment
- Very easy to configure and add / amend / remove nodes and alerts.
- Good level of support from the vendor.
- Highly customisable.
- Ease of deploy,ent to different skill sets - i.e. HD usage, etc.
- More refined SNMP support - Little bit too technical and hands on to use as fully as you want to.
- Built in native support of more manufacturers
- Ability to run the console on a MAC, without using a browser.
April 05, 2018
How We Use PRTG
- temperatures; by using a combination of PRTG and HWG-ste ethernet monitors
- system health; by using sensors with multiple channels, if one channel is giving a warning, the sensor will be in a warning state and the problem can be addressed as soon as we see it happen.
- historical data; it helps with planning when extra systems/capacity is needed to see how the growth has been through a specific period of time
- software suppliers should create more pro-actively sensors, that will help to monitor specific product based processes
- couldn't think about any more improvements, really like the product how it already is.
March 16, 2018
Best Network Monitoring Software for the Price
- PRTG has many built in network sensors for most brands of infrastructure equipment and network servers. Very easy to setup a sensor for a device or service.
- Customizing sensors for specific thresholds or items to monitor is easy and quick.
- PRTG has very good network reports and maps built into the system to give you a dashboard like look for quick access.
- I would like to see integration with existing ticketing systems. PRTG should be able to create trouble tickets in thrid party applications.
- Device layout is not very friendly. Layout should be geared more toward sites and subnets
November 22, 2017
My PRTG Review
- Accurate bandwidth monitoring
- Easy to use monitoring capability
- Powerful API integrations
- While PRTG allows you to create maps of your network, it doesn't seem to automatically link devices together.
- Some functionality in the Enterprise Console redirects you to the web console.
- Sensor allocations can get used up quickly.
October 12, 2017
PRTG Review
- Alerting is pretty accurate. Rarely are we getting a false alert due to ping or packet loss.
- Real time bandwidth usage monitors are pretty easy to deal with and being able to see back 365 days is nice.
- Having both a web based UI and fat client is great.
- Well the only issue I have had personally is that the fat client tries to load the previous view point you have been looking at after you closed it last, making the application lock up. This could be due to our implementation of it, so I don't really view this as a con.
- Nothing else to add.
May 22, 2017
PRTG - YOUR Network & Device Monitoring Platform
- Alerting you to changes in statuses
- Customization and granular tweaking
- Installation and setup is a breeze
- Maintaining and growing PRTG is super easy
- Sometimes there is A LOT of information to digest
- Sometimes finding out how to name your alerts/metrics is tough
- More followup/personal touch from PRTG sales
- Excellent graphs and eye candy.
- The software can be used on small footprints like devices on the Pine64.
- There is very little overhead on the product. You install out of the box and do a walk-through configuration.
- I would like to see labs done where actual real alarms could be observed.
- Although they have mapping software for dashboards, it doesn't look as easy as it should.
- There is a huge learning curve to interpret everything you are seeing.
March 20, 2017
PRTG Really Monitors Network
- Monitoring different types of devices.
- Wide range of sensors available.
- Works well with a lot of the mainstream equipment in the market.
- Does a good job giving warnings based on the history of a sensor.
- Setting up specific alarms (example - high CPU usage) is very hard. Most times the alarms cause more work than just monitoring the PRTG GUI.