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QAComplete

QAComplete

Overview

What is QAComplete?

QAComplete is a performance testing tool from SmartBear. The vendor says QAComplete was built from the ground-up to be an easy-to-use test case management tool, adapting to the user's existing processes and empowering users to manage all of their manual…

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Recent Reviews

TrustRadius Insights

QAComplete has been widely adopted as the company standard for all QA groups due to its cost-effectiveness compared to HP ALM. This …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is QAComplete?

QAComplete is a performance testing tool from SmartBear. The vendor says QAComplete was built from the ground-up to be an easy-to-use test case management tool, adapting to the user's existing processes and empowering users to manage all of their manual and automated tests with ease, while…

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  • No setup fee

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  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

QAComplete 2011 - Advanced Test Management with TestComplete and QAComplete

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Using QAComplete Reporting with Custom Test Harnesses

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QAComplete Demo

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Product Details

What is QAComplete?

QAComplete is a performance testing tool from SmartBear. The vendor says QAComplete was built from the ground-up to be an easy-to-use test case management tool, adapting to the user's existing processes and empowering users to manage all of their manual and automated tests with ease, while reporting on all test results in one central location. The vendor's goal is for QAComplete to allows users to spend less time managing tests and focus on what they do best; making great software.


QAComplete Competitors

QAComplete Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(5)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

QAComplete has been widely adopted as the company standard for all QA groups due to its cost-effectiveness compared to HP ALM. This software has proven to be effective in facilitating project work by accommodating changes in user requirements and providing centralized management of tests, requirements, and defects. Users have found that QAComplete enables them to create and maintain a common test library and regression suite for products developed by their company. It also aids in knowledge transfer to new employees, ensuring that important information is not lost when team members leave. Additionally, QA Automation Engineers have benefited from the integration with Test Complete software, which allows them to automate manual test scripts and easily track their time and progress. Moreover, QAComplete is used as the primary tool for tracking defects against product firmware, ensuring that no issues slip through the cracks. Despite some initial challenges with the user interface, users become more comfortable with QAComplete over time. However, some users have experienced performance issues with the software and have switched to other tools like SOAPUI. Overall, QAComplete has proven to be a valuable asset in managing requirements, creating tests, tracking defects, and automating testing processes for various companies.

Attribute Ratings

Reviews

(1-2 of 2)
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Josh Rubino | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I have now had the opportunity to use QAComplete on two of my projects. This specific piece of software is only being used by my team per request from our client who has been using it for the past few years. At first, QA Complete can be somewhat intimidating as the user interface isn't the easiest to navigate. However, as you spend a few days using the program, you begin to understand the flow and process, which makes it very usable.
  • Handles the administration and designation of QA hotfixes and bugs that are reported throughout multiple project groups.
  • Allows for a fairly easy way to communicate statuses of bugs.
  • Does a decent job of keeping team members engaged in the progress of said bugs.
  • The user interface can be somewhat perplexing and difficult to navigate at times.
  • Naming conventions aren't always succinct and additional training is needed by those who have more experience using the program.
  • A modern refresh of the UI would help keep the product from looking dated.
I think QAComplete is a great way to organize the literal hundreds of development bugs that are discovered throughout an agile-based project. Teams aren't always able to hotfix items on the fly and this tool provides a great repository and facility for storing and prioritizing those technical debt items that may get overlooked from sprint to sprint. It also let's everyone on the team get a clear understanding for project progress.
  • From our side, it's been very easy to pick up on bugs reported by our clients. It's a great ROI for the cost as they are fairly minimal in comparison to other QA software.
  • I think a negative impact can be the administration of QA items. It definitely feels a bit bogged down.
  • My last negative would be that I don't believe it syncs in any way with the Atlassian software suite. I could be wrong on this but manual entry from system to system can be daunting at times.
I gave QAComplete this rating because though I do feel that it is a powerful tool, it's definitely not designed for the everyday user. Obviously the target demographic is QA specialists who should be team members that are very technical and methodical in their approaches. However, for the rest of the team, it can often time prove difficult to navigate. Also, the UI is in need of a serious refresh.
I have not had to work with their customer service directly yet. Our client has been utilizing this tool for years, so I would assume that the support they have received would be good enough to keep them wanting to continue to use the product.
We had used FogBugz and Freshdesk for quite some time. I hadn't been exposed to QAComplete until recently during a project with one of our clients, but we are already starting to see the superior benefits of this product. Once you wrap your head around the interface and navigate to the bug reports, it becomes a very powerful tool.
Charles Palanzo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is being used as a primary vehicle to track defects against product firmware. All major releases and minor builds are tested against test plans created in QAcomplete. Defects and feature requests are recorded and handled by the system. NOTHING slips through the cracks. We also use QAcomplete to manage requirements - then create tests to verify the requirements and test against them for validation.
  • Allows us to create individual tests then group them into comprehensive test plans.
  • Allows me to specify custom fields that match our product features to categorize both tests and defects.
  • Allows me to create a series of requirements then match tests against them for validation.
  • The recent changes to the defect management page are not user-friendly. When working to log defects in sequence it would be best if a default set of folders/tests could be used.
Very well suited to requirements management, test suite creation and defect management.
Not suited to project/task management.
  • Helped us in increase the quality of our firmware releases.
  • Helps us continuously improve our testing
A comprehensive solution
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