Qualtrics XM Discover

Qualtrics XM Discover
Formerly Clarabridge Studio

About TrustRadius Scoring
Score 7.3 out of 100
Qualtrics XM Discover

Overview

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Pricing

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What is Qualtrics XM Discover?

Qualtrics XM Discover (formerly Clarabridge Studio) helps users understand how customers and employees feel about a company without having to ask. XM Discover combs through every platform to understand how people feel about the brand.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Features Scorecard

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Product Details

What is Qualtrics XM Discover?

Qualtrics XM Discover (formerly Clarabridge Studio) helps users understand how customers and employees feel about a company without having to ask. XM Discover combs through every platform to understand how people feel about the brand.

Qualtrics XM Discover Integrations

Qualtrics XM Discover Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

 (9)

Reviews

(1-3 of 3)
Companies can't remove reviews or game the system. Here's why
Brandon Johnson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Categorization: It is able to take the data and truly put into different categories based on what you create/ choose in the admin panel.
  • Sentiment analysis: It creates a sentiment (which you can edit) for every single word in the survey.
  • Customer Service: they are very quick and on point with requests and communicating new releases as well as training/ assistance.
  • Not that they are not awesome but things could constantly improve on the NLP for sarcasm based comments ( I know it is a machine and this is hard but It is one of my only frustrations)
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