Qualtrics CoreXM

Overview

Reviews

Qualtrics CoreXM is Awesome!

10
We use Qualtrics CoreXM for a variety of reasons both inside and outside of the organization. But the main purpose is to capture the voice …

Qualtrics is Great!

10
We use [Qualtrics] CoreXM for ad hoc research, as well as anything we want our customers to get back to us on (maturity model assessments)

The best survey software available

9
We use Qualtrics for research purposes (surveys, etc.) and also for customer satisfaction, internal communications and satisfaction, and …
Read full review

Qualtrics is great

9
The platform is being used mainly for marketing research but most recently other departments are using for scorecard on their vendors they …
Read full review

Great survey platform!

8
It is currently being used by a department and as a step in getting the data we need for quantitative analysis. We use it to implement …
Read full review

Qualtrics Helps Us Succeed!

10
AU Campus Recreation uses Qualtrics to survey our members, our student users, and our student employees. It helps us gauge our successes …

Stellar System

10
Qualtrics is used across our campus by faculty, staff, research assistants and student employees. We not only use this as a top-like …

Qualtrics and it's Tricks

10
We are in a research lab and we use Quadratics to gather demographics and administer surveys in our research project. I don't think …

Survey tool that meets any need

10
Qualtrics is used for different purposes. PhD students and faculty members use Qualtrics surveys for research purposes. Staff departments …

Data at a glance!

10
I am using Qualtrics to create surveys for:
Workshop evaluations
Registration for workshops
Polling for meeting dates and and times
Read full review

Popular Features

View all 16 features

Multiple question types (124)

9.5
95%

Survey logic flexibility (124)

9.4
94%

Response tracking (121)

9.0
90%

Data export (121)

9.0
90%

Reviewer Pros & Cons

View all pros & cons

Pricing

View all pricing

Research Core 1

1,500

Cloud
per user/per year

Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Survey Format & Appearance

8.5
85%

Survey Content

9.1
91%

Survey Logic

9.4
94%

Survey Reporting & Analytics

8.7
87%

Survey Administration & Security

9.0
90%

Survey Distribution

8.6
86%

Product Details

What is Qualtrics?

Qualtrics CoreXM offers a survey platform for actionable customer, market, and employee insights.

The software allows companies to collect and analyze data, with the goal of gathering insights that drive better decision-making and better customer experiences. Use cases include market research, voice of the customer programs, or employee engagement.

Customers include Nike, Netflix, American Airlines, American Express, Marriott, Microsoft, GE, P&G, Nasdaq, Ferrari, Porsche, Tesla, Boeing, Royal Caribbean, Stanford, Harvard, and MIT. The vendor says the product offers its customers speed, power, agility, ease of use, and value.

The Qualtrics platform underwent a rebrand and came to be known as Qualtrics CoreXM.

Qualtrics is backed by three venture capital firms: Sequoia Capital, Accel Partners, and Insight Venture Partners. The company has 3,000 employees, 10,000+ clients, and millions of users.

Qualtrics Features

  • Supported: Customer Experience Management
  • Supported: Customer and Market Research
  • Supported: Employee Insights
  • Supported: Digital Experience Management

Qualtrics Screenshots

Qualtrics Integrations

Qualtrics Competitors

Qualtrics Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone

Alternatives

View all alternatives

Frequently Asked Questions

What is Qualtrics?

Qualtrics produces three Web-based products: Research Suite, which helps companies and schools conduct their own custom-made surveys and data analysis; Site Intercept, which allows websites to get feedback from visitors; and 360, a tool to help human resource operations assess employee performance.

What is Qualtrics's best feature?

Reviewers rate Multiple question types highest, with a score of 9.5.

Who uses Qualtrics?

The most common users of Qualtrics are from Enterprises and the Higher Education industry.

Reviews

(1-25 of 41)
Companies can't remove reviews or game the system. Here's why
Ben Lawder | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I was impressed a couple years ago when two heads of market research at Fortune 500 companies told me about them, and I've been even more impressed with the advancements I've seen in the last year. I like where the company is headed, and I look forward to using them again in a future role.
Margaret Deegan Seifert | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We really get a lot of value from our Qualtrics purchase and we don't even come close to using all of the available features, the sky is the limit.
Tim Jaconette | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
I think we would have to stop our current project if we did not have access to this software. We use it everyday and could not manage our team without it. It works well for us. I also think it is great to be able to download our current results in the software.
Chris Higgins | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
At this time Qualtrics is meeting our needs. We have very positive feedback from our users. The support from the company is excellent both from an administrative perspective and the user perspective. The fact that we were able to get them to work with us on the custom URL has been tremendous. It was a key component for our institutional research group to continue to use Qualtrics. They deliver.
Simone Cavallaro | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I am quite sure that we will renew our use of Qualtrics because we have been using it for many years and everybody loves it. In addition, it allows users to collaborate with each other by sharing their surveys, and this is very important for researchers because it allows them to work on research studies across institutions.
Jarie Maldonado | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
I really enjoyed the interface and the measurement tools that Qualtrics offers and I would most likely renew. However, I am always open to learn about other survey tools such as Clicktools, Survey Monkey and etc. I want to be able to make the best decisions for my client and maybe a free survey tool would help them just as much as paid one.
Aubri Nowowiejski (No-Whiskey) | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
I believe I am one of the few people in Weatherford who have actually used Qualtrics since we purchased a contract with the platform. People know me as the "guru" in the office and often come to be for advice/assistance. I think in part this is due to a lack of training for our employees on the platform. The other part is the lack of "correlation" -- people haven't yet figured out how they can leverage Qualtrics to enhance what they are currently doing.
Christa Kuminski Arite | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
I don't have the ability to make this decision; however, the team uses Qualtrics very often and have few issues. Also, we have run so many surveys in Qualtrics, it is our current repository for existing surveys. In addition, the ability to copy over surveys to create new ones, makes it a very nice product. Typically, we can find existing surveys that can be re-utilized.
Bindya Bhakta | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
With my survey background and experience with many survey platforms, Qualtrics offers a good deal of different questions types. Examples of questions types include but are not limited to, different multiple-choice question types, matrix type questions, constant-sum type questions, rank order type questions and different text entry questions.choice
Amber Liu | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
A lot of employees have already got used to the software. If we asked them to start over again, it cost our time and money. Also we see the value of Qualtrics, it helps us get the insights that grow our business. The analytics tool it has is amazing. Even if you are not a research specialist, after a few weeks use of Qualtrics, you will be able to handle the survey.