January 22, 2020
Qualtrics for Employee Retention
Return on Investment
- Employee retention is better.
- Employees happier and able to share opinions.
Filter Ratings and Reviews
Showing 155 of 287 Qualtrics ratings and reviews.
Reviews (1-25 of 155)
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January 16, 2020
Qualtrics will help manage your customer satisfaction!
Return on Investment
- Collected data for my thesis.
- Coded data for academic paper.
December 11, 2019
Qualtrics use at a University
Return on Investment
- Detailed reporting of what jobs our graduates take within 2 years of graduating.
- Increased participation in student feedback.
December 09, 2019
For Detailed Surveys Choose Qualtrics
Return on Investment
- With Qualtrics, we are able to receive direct feedback on fundraising campaigns. This allows us to better tailor campaigns to improve our fundraising efforts.
- Our employee reviews have truly become 360. Qualtrics allows team members to provide feedback to managers and vice versa. This has improved job satisfaction.
- Our surveys through Qualtrics have also help us better analyze the effectiveness of our programs.
January 18, 2020
Quick and Clean Surveys with Large Datasets
Return on Investment
- Easy and fast data collection.
- Ability to generate a product survey and deploy to main users.
January 18, 2020
Best tool on the market to gather data.
Return on Investment
- Saved time in gathering data
- Employees response rate was high
Return on Investment
- Qualtrics has allowed me to ensure accurate representations of survey respondents.
- Qualtrics allows for robust analysis of data.
- Qualtrics allows me to reach people from a wide net.
October 30, 2019
Good for gathering preference data
Return on Investment
- I don't have the perspective to answer questions about ROI. We have access through the institution, and we don't really use it for general student enrollments.
January 22, 2020
Great tool for administering surveys
Return on Investment
- Allowed us to collect data electronically (no cost for manual data entry)
- Allowed us to collect surveys anonymously
Return on Investment
- Increased productivity due to the highly intuitive user-interface and template saving capabilities.
- Reporting and analytics are extremely valuable. Our team can track responses and share feedback/results extremely quickly.
- If a user has created a great template, they can share to external teams quite easily. It helps other departments!
Return on Investment
- ROI was overall neutral.
Return on Investment
- Using this tool, along with other improvements, we were able to double our survey response rate.
Return on Investment
- Helps us cut out administration time we used to have running our surveys on SurveyMonkey (because we have to list different countries and different organizations within those countries and link them together using logic and so on).
- Helps us get more out of our data (using TextIQ for open-ended questions, using descriptive analysis is faster than Excel, and it can compare variables which we never used to do).
November 09, 2018
Qualtrics is a great survey software
Return on Investment
- Having Qualtrics on our campus has made getting high quality data easier. It has simplified surveys, in that before Qualtrics every department was using a different survey product.
March 02, 2019
Powerful, But The Price May Double
Return on Investment
- Qualtrics has had a very negative financial impact. We have had to rush to find an alternative after they more than doubled their price. We were one of the lucky ones since we read about their tactics months before our contract ran out. Others didn't find out until the invoice arrived, leaving them no time at all to find an alternative. Now we're using QuestionPro, which is a very similar product at one eighth the cost, but it's still costing us to move all the surveys.
December 07, 2018
Qualtrics Helps Us Succeed!
Return on Investment
- Positive impact on business process that are beneficial to our goals
Return on Investment
- Difficult to answer. I can only estimate that using this tool has made a positive impact on research and outreach.
Return on Investment
- Qualtrics has made my job a LOT easier and faster especially with the copy survey feature
November 12, 2018
Survey tool that meets any need
Return on Investment
- Unable to advise. But everyone likes Qualtrics better than previous solutions that were being used.
November 08, 2018
An Excellent Research Platform
Return on Investment
- It is core to our business needs and service offerings
December 07, 2018
Qualtrics review from a Ph.D. student user
Return on Investment
- It makes data collection much faster (and easier because it is online and easily accessible).
November 08, 2018
Dissertation Research w/ Qualtrics
Return on Investment
- Ensures compete responses are provided for analysis
- Export format is flexible
- Scoring should be able to import spss code
January 26, 2019
Qualtrics: Flexible but flawed
Return on Investment
- Allows us to run research projects and trainings with a greater reach to customers
February 11, 2019
Great service, highly recommend
Return on Investment
- save significant time and resources
Return on Investment
- We do more complex surveys nowadays that look great and are easier for the respondents. That has improved our response rate
Qualtrics Scorecard Summary
Feature Scorecard Summary
About Qualtrics
Qualtrics offers a survey platform for actionable customer, market, and employee insights.
The software allows companies to collect and analyze data, with the goal of gathering insights that drive better decision-making and better customer experiences. Use cases include market research, voice of the customer programs, or employee engagement.
Customers include Nike, Netflix, American Airlines, American Express, Marriott, Microsoft, GE, P&G, Nasdaq, Ferrari, Porsche, Tesla, Boeing, Royal Caribbean, Stanford, Harvard, and MIT. The vendor says the product offers its customers speed, power, agility, ease of use, and value.
Qualtrics is backed by three venture capital firms: Sequoia Capital, Accel Partners, and Insight Venture Partners. The company has 3,000 employees, 10,000+ clients, and millions of users.
Categories: Customer Experience Management, Survey & Forms Building
Qualtrics Screenshots
Qualtrics Integrations
Qualtrics Competitors
Qualtrics Pricing
- Has featureFree Trial Available?Yes
- Has featureFree or Freemium Version Available?Yes
- Has featurePremium Consulting/Integration Services Available?Yes
- Entry-level set up fee?Optional
Qualtrics Support Options
| Free Version | Paid Version | |
|---|---|---|
| Phone | ||
| Live Chat | ||
| Forum/Community | ||
| FAQ/Knowledgebase | ||
| Social Media | ||
| Video Tutorials / Webinar |
Qualtrics Technical Details
| Deployment Types: | SaaS |
|---|---|
| Operating Systems: | Unspecified |
| Mobile Application: | Apple iOS, Android, Windows Phone |