Quantum Workplace...Don't Think Twice!
- The reporting suite is best in class. The available reports enable managers to pull something high-level and easy to digest while at the same time providing robust filtering/slicing options to get down to a granular analysis of engagement. The available tools are set in a very modern and intuitive UI.
- Customer support with Quantum Workplace is great. The team over there is flexible and seems to care about the client's needs.
Cons
- I'm not often in a position to do this, but I really can't say much...every single time something concerning has come up (which is natural with a new relationship) our dedicated account managers have stepped in to quickly resolve.
- Much better turn-around on reporting which has led to us being able to begin follow-up steps with our employees MUCH quicker.
- Improved results analysis allowing managers to better target their efforts.
- Reporting that is consistent with our marketing brand standards so that it doesn't feel too "off the shelf".
- UI of the reporting site...needed it to be simple.
- Flexibility in survey questions...we needed a tool that could accommodate our custom survey.
- Brand integration...we wanted a tool that looked like something we would have produced internally.
- Awesome customer service...nothing is ever perfect and so we needed a partner that was responsive and easy to work with.
Quantum Workplace hit on all of these priorities at a cost that worked for our budget.