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Quantum Workplace Engagement Surveys and Pulses

Quantum Workplace Engagement Surveys and Pulses

Overview

What is Quantum Workplace Engagement Surveys and Pulses?

Quantum Workplace provides an all-in-one employee engagement software that makes managers the central drivers of workplace culture. Serving more than 8,700 organizations, Quantum Workplace’s technology gives team leaders direct access to employee feedback and personalized real-time insights, so they can…

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Learn from top reviewers

Quantum Engages at ALL Levels!

Rating: 10 out of 10
January 8, 2021
IncentivizedVetted ReviewVerified User
We used the Quantum Workplace and Engagement Survey to help us be selected as a Best Places to Work. The survey allowed us to gain feedback from every team member across the o...
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Verified user
Director
Quantum Workplace Engagement Surveys and Pulses4 years of experience

First time was free--but I will definitely purchase in the future!

Rating: 9 out of 10
September 14, 2017
IncentivizedVetted ReviewVerified User
We used Quantum through our local Chamber of Commerce to survey employee engagement. While we utilized the version provided for us for free, there were other services Quantum ...
Continue reading
Julie Mathis, PHR, SHRM-CP
Manager - Human Resources
Human Resources Manager
Futaba Corporation of America
Quantum Workplace Engagement Surveys and Pulses1 year of experience

Quantum Surveys Path to Improved Engagement

Rating: 10 out of 10
October 27, 2015
IncentivizedVetted ReviewVerified User
It is being used by the entire organization globally and is being used to identify areas where the company can improve its overall engagement with employees. Current areas of ...
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James Musia
Manager - Human Resources
Manager, HRIS, Compensation & Benefits
InterGen
Quantum Workplace Engagement Surveys and Pulses7 years of experience

Quantum Workplace Surveys can drive ROI

Rating: 10 out of 10
October 26, 2015
IncentivizedVetted ReviewVerified User
Rybovich uses the TeamPulse survey process on an annual cycle. The data collected is a key benchmark to steer our employee engagement priorities corporately, and helps steer o...
Continue reading
Brian Fraser
Vice-President - Corporate
Vice President Administration - Chief Learning Officer
Rybovich
Quantum Workplace Engagement Surveys and Pulses8 years of experience

Improve your organization engagement

Rating: 10 out of 10
October 23, 2015
IncentivizedVetted ReviewVerified User
We are using the survey information collected across our entire organization. This has helped us determine the levels of engagement for our entire company as well as each depa...
Continue reading
Mark Russell
Manager - Human Resources
Employee Engagement Manager
Millard Lumber Inc.
Quantum Workplace Engagement Surveys and Pulses1 year of experience
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Pricing

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Quantum Workplace Engagement Surveys and Pulses

Quantum Workplace Engagement Surveys and Pulses

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What is Quantum Workplace Engagement Surveys and Pulses?

Quantum Workplace provides an all-in-one employee engagement software that makes managers the central drivers of workplace culture. Serving more than 8,700 organizations, Quantum Workplace’s technology gives team leaders direct access to employee feedback and personalized real-time insights, so…

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.quantumworkplace.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Quantum Workplace Engagement Surveys and Pulses?

Quantum Workplace provides an all-in-one employee engagement software that makes managers the central drivers of workplace culture. Serving more than 8,700 organizations, Quantum Workplace’s technology gives team leaders direct access to employee feedback and personalized real-time insights, so they can make work better every day. The software includes surveys, goals, recognition, feedback, one-on-one, and alert features — providing a powerful solution for team engagement and continuous improvement.

According to the vendor, with Quantum Workplace's flexible surveys feature, users have many ways to customize their survey and collect employee feedback including:

  • From pulse to an annual initiative
  • Survey content to fit your goals
  • Advanced survey technology
  • Surveys in any language
  • A platform convenient for employees

Quantum Workplace Engagement Surveys and Pulses Screenshots

Screenshot of Our overview report provide a quick snapshot for managers to quickly understand their team's responses.Screenshot of We analyze your data to help you understand what is driving engagement in your organization.Screenshot of Our Idea Library provides managers with a variety of resources to help improve employee engagement at your organization.Screenshot of Commitments helps teams collaborate on the actions they will take as a result of the feedback from employees.

Quantum Workplace Engagement Surveys and Pulses Competitors

Quantum Workplace Engagement Surveys and Pulses Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported LanguagesArabic, Central Khmer, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Japanese, Korean, Latvian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese, and others available upon request.

Quantum Workplace Engagement Surveys and Pulses Downloadables

Quantum Workplace Engagement Surveys and Pulses Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)4%
Mid-Size Companies (51-500 employees)67%
Enterprises (more than 500 employees)29%
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Comparisons

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Reviews From Top Reviewers

View all reviews
(1-5 of 5)

Improve your organization engagement

Rating: 10 out of 10
Incentivized
October 23, 2015
MR
Mark Russell
Employee Engagement Manager
Millard Lumber Inc. (Building Materials, 201-500 employees)
Vetted Review
Verified User
Quantum Workplace Engagement Surveys and Pulses
1 year of experience
Use Cases and Deployment Scope
We are using the survey information collected across our entire organization. This has helped us determine the levels of engagement for our entire company as well as each department. This has helped us either confirm some of our thoughts of where the engagement levels are/were. This has also brought some new insights to our engagement levels that we were unaware of.
Pros
  • Provide detailed information for the entire organization engagement levels.
  • Allows you to break down the engagement levels by each department within your company.
  • Lets you create many different reports to help guide you to making action items you will work on to improve your workplace.
Cons
  • Making more recommendations on action items that you can work on and how you can roll them out in your company.
  • Instead of giving you all of the suggestions when you look for ways to use your action items they could make it to where the ones that are related to the actions items are the only ones that appear.
Likelihood to Recommend
This is well suited to give you a guideline of where your company is at and areas that can improve upon. This was our first year so I believe when we continue to use this it will show areas that we can still improve upon and areas that we have improved upon.
Quantum Workplace Engagement Surveys and Pulses Feature Ratings
Return on Investment
  • This was our first year doing the survey so we haven't had a chance to monitor our ROI yet.
Alternatives Considered
We have used the Gallup Q12 before. Quantum Workplace Engagement Surveys allow you to select questions you would like to use. This way you can focus on areas you would like instead of just using a survey that does not have any customization. You can also change the questions asked every year you use the survey.
Users and Roles
20
They represent all of our managers and supervisors throughout our company for all of the different departments that we have at our organization.
Support Headcount Required
1
I am the one that has been mainly using the data that we received from the survey results.
Business Processes Supported
  • Finding our employee engagement levels for the entire organization.
  • Finding employee engagement levels for each department.
Innovative Uses
  • Find out areas that we need to work on.
Future Planned Uses
  • This was our first year using the survey so when we use it again we can track if we have improved on any of the areas we decided to work on.
Likelihood to Renew
10
Everything that I had expected from the survey were delivered with a few more.
Products Replaced
No
Key Differentiators
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Positive Sales Experience with the Vendor
The most important factor in my decision was referrals that I received.
Evaluation Lessons Learned
Would not change anything that I can think of.
Implementation Details / Implementation Partner
  • Vendor implemented
Implementation Phases
No
Change Management Lessons
Change management was a big part of the implementation and was well-handled
We found out areas that we did not feel we would need to work on but the survey showed us differently. We also confirmed areas that we believed we needed to work on. They also provide you with suggestions on how you can work on some areas that would help improve others.
Implementation Issues
  • Did not experience any significant issues.
Implementation Rating
10
Very easy system to use. I also like how you can customize your survey to work on certain areas you feel are important at the time. They also provide you with a list of questions you can select from as well as implement any custom questions you feel would be beneficial.
Support Rating
10
Every time I had a request it was answered immediately or within a timely manner.
Bug Resolution
No
Exceptional Examples of Quantum Workplace Engagement Surveys and Pulses Support
I never had any issues with the support that they provided us. Since I did not have any problems I would say this is exceptional support because they have a product that does not require much support. When I had a question it would get answered and they would show me how to do it.
Easy Tasks
  • Navigating through their portals and different areas on the website.
  • Easy to break down or filter the results you are looking for.
  • Reports that you can run are easy.
Difficult Tasks
  • None come to mind.
Mobile Interface Availability and Impressions
Yes, but I don't use it
Usability
10
I did not have any problems with it. The ease of use was great. If I had a question about anything they would answer it immediately or within a timely manner. They also were one step ahead providing me with information that I would need to know or use. They provide a great product.

An Engaging, Engagement Survey!

Rating: 10 out of 10
Incentivized
October 29, 2015
Verified User
Director in Human Resources
Banking Company, 201-500 employees
Vetted Review
Verified User
Quantum Workplace Engagement Surveys and Pulses
4 years of experience
Use Cases and Deployment Scope
We use the traditional survey to measure engagement across the company and to obtain valuable feedback from our employees. Meritrust believes engaged employees drive our business results and we want to know more about how we continue to maintain employee advocacy and effort. Feedback from our associates contained in the survey has been the impetus for a number of enhanced communication and employee development initiatives. At Meritrust we consider our engagement score a measurement of leadership. The score is incorporated into our performance scorecard and engagement action plans remain a focus throughout the year.
Pros
  • Quantum Workplace associates have an organized process in place, documenting the timeline, assigning responsibilities and ensuring the survey content is accurate and ready to go by the deadline. They keep me organized from planning stages to generating result reports.
  • The suggested articles regarding communication strategies for announcing the survey and developing the invitation have been invaluable. Their templates walk you through a good invite, a better and a best invite. And, they don't stop with how to communicate results...Quantum Workplace guides you through a communication strategy that can be used throughout the year to keep a continued focus on engagement initiatives.
  • Quantum Workplace provides a high level, but thorough executive summary that has been key to supporting my efforts in presenting our results information to our senior leadership team. And because my Quantum Workplace contacts review it with me first I am provided with talking points that make my presentation more informative and effective.
  • Every individual I have worked with at Quantum Workplace has been knowledgeable and a pleasure to work with. I sometimes find myself calling them with other types of questions about employee retention or performance because I have found them to be so helpful.
Cons
  • I mentioned this to them after our last survey. The first year we did the survey the Quantum Workplace site provided us with detailed information on creating improvement plans, questions for employee focus groups and best practice information. While the site still provides information on creating an action plan, they removed the other information and haven't offered any new tips in the past two years. I would like to see them bring this back and update it each year so it is fresh and provides usable action items.
Likelihood to Recommend
Ask for references (they have many) and for examples of how these companies have been able to improve engagement using the survey information. Be sure to check with your IT department as well to ensure accessibility to the surveys. The survey is easy to initiate and the reporting mechanisms are robust.
Quantum Workplace Engagement Surveys and Pulses Feature Ratings
Return on Investment
  • Our survey results have probably had the most effect on communication across the organization from the top to the individual departments and has also had an impact on management development. We have used the survey for the past four years and have implemented quarterly staff meetings, a corporate communications platform, and a CEO blog. As a result our employees feel included and value the opportunity to put their questions to the CEO.
Alternatives Considered
We had not used another product previously. We did use a 5 question employee satisfaction survey that was much like an employee NPS. But found these surveys did not provide us with actionable information. Quantum Workplace measures the areas we are interested in and provides us with feedback we can act on.

Quantum Workplace's TeamPulse Engagement Survey Does the Job

Rating: 9 out of 10
Incentivized
October 26, 2015
JM
Jim Morrill
Vice President of Human Resources
Amida Care (Insurance, 51-200 employees)
Vetted Review
Verified User
Quantum Workplace Engagement Surveys and Pulses
3 years of experience
Use Cases and Deployment Scope
We use the Quantum Workplace TeamPulse engagement survey for the entire organization. I brought the survey to Amida Care as its first ever employee engagement survey tool in 2014. We learned quite a bit about ourselves via TeamPulse and have been working on areas of concern that came to light or were confirmed by the survey results. We also were able to insert some custom questions to dig a bit deeper into one area of interest, which was very helpful.
Pros
  • This tool allows us to drill down into departments to get an in-depth feel for the culture in each work group. This is all done while maintaining true anonymity for participants, which is always a staff fear.
  • Although we did not make good use of it, TeamPulse includes an online action planning tool that allows department management to work with their teams on the results, drill into the real meaning of those results on a department level, and jointly build action plans that can be tracked in the tool.
  • The analysis of the global results by the pros at Quantum Workplace produced an excellent executive overview of the results on an overall and department, job level, tenure and age basis. That analysis and the presentation delivered by Quantum Workplace was exactly what we needed for our leadership team that was new to the engagement survey game.
  • Possibly the best feature of Quantum Workplace's engagement survey tool is the statistically significant comparative data from other organizations of similar size, location, type of business, etc. The info has far more value when we are able to see where we stand in relation to other organizations, including some of Quantum Workplace's high performing participants.
Cons
  • It might have this and we didn't realize or figure it out, but if the Action Plan tool pinged managers on a regular basis with reminders and also copied those to the executives or HR, it might generate more effort from the department level.
  • Some phrasing of the questions allowed too much variability in interpretation. This was particularly evident in the phrase: 'the leaders of Amida Care.' Reviewing the responses to those questions gave too many executives and department heads an easy out when low scores were present. They could 'believe' that their employees were referencing the CEO and top execs. On the other hand, top execs could look at those questions as referencing department heads. We will be pushing for more specificity while remaining capable of comparing to Quantum Workplace's vast results data.
Likelihood to Recommend

What tools do you recommend for your clients to use when evaluating the results of your engagement survey?

How many organizations and employees do you survey each year and are they all surveyed with a set of consistent questions that can be used for comparative purposes?

What kind of assistance will you provide for interpretation of results and building of action plans?

Quantum Workplace Engagement Surveys and Pulses Feature Ratings
Return on Investment
  • In our first organizational experience with this type of survey, we did not effectuate the department by department action planning the way we should have, so that limited some of our ROI.
  • Survey results were instrumental in reinforcing impressions and employee complaints about some management staff. This enabled us to force changes in the management of people in at least one department. (Reassigning folks to non-management roles, not aggressively terminating low scoring managers.)
  • The use of the survey and subsequent universal reporting of the results opened a new phase of transparency with our staff that, I believe, paid dividends when we faced some financial challenges and were forced to execute a reduction in force. There was a greater willingness to listen to leadership despite strong feelings and anger than there would have been a year before, prior to the survey.
  • When we re-survey this year in December, it will be the second annual survey, not something new we're doing because of the recent staff reductions. This will further reinforce the enhanced communications efforts and transparency.
Alternatives Considered

We selected Quantum Workplace for three primary reasons:

  • Greater database of survey responses from more organizations and employees (strong benchmark universe)
  • Automated tools to create department level executive summary presentations
  • Prior experience with Quantum via Best Places to Work survey

And, finally, the pricing was very competitive, although not necessarily the lowest.

Quantum Workplace Surveys can drive ROI

Rating: 10 out of 10
Incentivized
October 26, 2015
BF
Brian Fraser
Vice President Administration - Chief Learning Officer
Rybovich (Maritime, 201-500 employees)
Vetted Review
Verified User
Quantum Workplace Engagement Surveys and Pulses
8 years of experience
Use Cases and Deployment Scope
Rybovich uses the TeamPulse survey process on an annual cycle. The data collected is a key benchmark to steer our employee engagement priorities corporately, and helps steer operational and employee relations initiatives at the departmental level. This survey is the cornerstone of all our other leadership development efforts, in pursuit of the "Servant Leader" model.
Pros
  • Well designed content. The questions are clear and relevant to various employee audiences.
  • Powerful reporting that line managers can understand.
  • Action planning recommendations are valid and practical.
Cons
  • Translation of non-English survey responses would make the anecdotal reporting even better.
Likelihood to Recommend
The survey suite only adds value when the entire senior leadership suite embraces the data and follow up management that is required of any employee survey.
Quantum Workplace Engagement Surveys and Pulses Feature Ratings
Return on Investment
  • We are seeing a direct correlation between reduced employee turnover, and department productivity, for those departments that use the survey cycle and important follow up steps.
Alternatives Considered
I have used Gallup, Survey Monkey, as well as consultant-led survey, prior to discovering Quantum Workplace.

First time was free--but I will definitely purchase in the future!

Rating: 9 out of 10
Incentivized
September 14, 2017
JM
Julie Mathis, PHR, SHRM-CP
Human Resources Manager
Futaba Corporation of America (Electrical/Electronic Manufacturing, 51-200 employees)
Vetted Review
Verified User
Quantum Workplace Engagement Surveys and Pulses
1 year of experience
View profile
Use Cases and Deployment Scope
We used Quantum through our local Chamber of Commerce to survey employee engagement. While we utilized the version provided for us for free, there were other services Quantum provided for an upcharge. The survey was used for our Alabama location only (because it was through that local chamber) and the software was really good. If I had had the budget to purchase the other services I would have. Even the no cost version had great reporting that gave us really good feedback for our engagement survey.
Pros
  • Quantum reporting was really easy to read and great for presenting to upper management.
  • They also offered some great additional resources for an upcharge.
  • This software is customizable to your organization, which is great.
  • This software was very user-friendly for my employees completing the engagement survey.
Cons
  • Some of the items that were available at an additional charge would have been great to use at a lesser cost.
  • The results were broken out into categories, which was great. However for a small company it can be a little too detailed. Because our sample pool is small compared to a large company-I thought our results were not truly reflective of our culture.
Likelihood to Recommend

Overall I really liked what Quantum had to offer. The reports were my favorite part because they were easy to read and present to senior management.

Because our sample was low, if one person marked a question low then it dropped our numbers significantly. I don't think the data was normalized--and that might have helped.

Quantum Workplace Engagement Surveys and Pulses Feature Ratings
Return on Investment
  • Quantum did help us identify areas we need to focus on in increase employee engagement. Some of the areas we already had a suspicion about, but others were new. We are really glad we did this.
  • By simply using an employee engagement survey our employees felt like they had a voice. This exercise was to show our workforce that we are listening and want them to enjoy working at our company. Just by our workforce knowing that we were taking an interest in their feedback helped boost morale.
  • The survey results aided the management team in creating initiatives to increase employee morale. Some of these initiatives were very simple, for example, our employees love company luncheons. Some initiatives are more challenging which will have to be measured over time. Regardless, we have a plan in place and that is the first step.
Alternatives Considered

I had used SurveyMonkey in the past with another employer several years ago. The survey questions used were not great and did not measure what it is we were looking to obtain. At that time, it was also not really user-friendly, but again, this was awhile ago so I am sure they have updated their software since then.

Quantum was provided to us free (basic use) from our chamber--which is why we used it. However now that I have experience with Quantam, I will definitely use it again.

Other Software Used
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