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Qubit is a versatile software platform that is widely used by various departments within organizations to enhance their websites and …
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What is Coveo Qubit?
Qubit, now from Coveo (acquired October 2021) uses visitor history data to understand different user segments and serve personalized messages to segments using JavaScript. It is available as either a managed or self-service model. Data is collected using Qubit's own…
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What is Coveo Qubit?
Qubit, now from Coveo (acquired October 2021) uses visitor history data to understand different user segments and serve personalized messages to segments using JavaScript. It is available as either a managed or self-service model. Data is collected using Qubit's own Universal Variable data model,…
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What is Coveo Qubit?
Coveo Qubit (acquired October 2021) uses rich visitor data to understand different user segments and serve personalized messages to audience segments using JavaScript. It is available on either a managed or self-service model.
Data is collected using Qubit’s own QProtocol data layer, or by integrating the user’s existing model via our API. Quantitative visitor behavioral data is combined with qualitative visitor feedback and ingested data from Qubit users' other systems of record enabling them to identify areas of the site and customer groups to optimize and target with personalization experiences.
Using JavaScript means that changes do not have to be hard-coded into the site, giving marketers and ecommerce teams greater power to implement changes outside of the development cycle.
Users can A/B test any changes to their site using Qubit, and the user interface lets them know what the test results are.
Coveo Qubit Features
- Supported: Website Personalization Technology
- Supported: Visitor Analytics and Insights
- Supported: Business Intelligence
- Supported: A/B Testing Platform
- Supported: Tag Management
Coveo Qubit Screenshots
Coveo Qubit Videos
Qubit Spring 2016 Product Launch
Qubit Pro Jan 2018 Introduction Video
We believe in the power of data to get you closer to your customers. Our technology will help every visitor to discover and spend more with the brands they love. This is where uplift lives.
Coveo Qubit Integrations
Coveo Qubit Competitors
Coveo Qubit Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | UK, USA, France, Germany, Netherlands, Spain, Italy |
| Supported Languages | Our service can process all major languages |
Coveo Qubit Downloadables
Frequently Asked Questions
Qubit, now from Coveo (acquired October 2021) uses visitor history data to understand different user segments and serve personalized messages to segments using JavaScript. It is available as either a managed or self-service model. Data is collected using Qubit's own Universal Variable data model, or by integrating the user's existing model via our API. It combines quantitative data with qualitative visitor feedback to give Qubit users the ability to detect areas for optimization.
Using JavaScript means that changes do not have to be hard-coded into the site, giving marketers and ecommerce teams greater power to implement changes outside of the development cycle.
Users can A/B test any changes to their site using Qubit, and our user interface lets them know when the necessary sample size, and what the test results are.
Qubit also allows users to bring different silos of information together to provide a holistic view of their marketing channels, and understand what action will have the greatest impact on their overall business.
Monetate, Optimizely Web Experimentation, and Sitecore Experience Manager are common alternatives for Coveo Qubit.
Reviewers rate Availability highest, with a score of 9.
The most common users of Coveo Qubit are from Enterprises (1,001+ employees).
Coveo Qubit Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 5% |
| Mid-Size Companies (51-500 employees) | 45% |
| Enterprises (more than 500 employees) | 50% |
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(199)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
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Qubit is a versatile software platform that is widely used by various departments within organizations to enhance their websites and optimize user experiences. One key use case of Qubit is its ability to facilitate A/B testing, allowing users to create and implement tests to drive conversion rate improvements. With Qubit, marketing teams can quickly make changes to websites without requiring CMS changes or extensive development work. This flexibility enables them to test different designs and content variations in real-time, measure the impact of these changes, and make informed decisions on website optimization.
Another important use case of Qubit is its capability to collect and analyze large quantities of data to drive personalization based on customers' previous website and transactional behavior. By leveraging this data, Qubit empowers organizations to deliver targeted experiences and offers to specific customer segments, enhancing engagement and driving conversions. This level of personalization is seen as a key advantage of Qubit over other A/B testing and personalization software available in the market.
Furthermore, Qubit's attribution tool through OpenTag plays a crucial role in understanding visitor journeys and making informed decisions on marketing spend. It provides valuable insights into how customers interact with the website, helping organizations allocate resources effectively for maximum impact. Additionally, Qubit's frequent upgrades offer new opportunities for increasing conversion rates and improving customer engagement.
Overall, users rely on Qubit for a range of use cases including A/B testing, personalization, data-driven decision making, content delivery, measuring the impact of changes, and understanding customers' preferences and behaviors. Its versatility makes it an essential tool for marketing teams, IT departments, web designers, and customer service professionals looking to optimize user journeys, test hypotheses, implement rapid changes, and ultimately improve overall conversion rates.
Versatile tool: Users have found Qubit to be a versatile tool that allows them to build literally anything, making it a valuable asset for non-technical team members. Multiple reviewers mentioned this.
Excellent account management and customer support: The account management and customer support provided by Qubit were highly praised by users. They mentioned that they had never experienced such good account management before and found the team's support particularly helpful in areas like data preparation for strategic review, growth hacking project management, and A/B testing. Multiple reviewers mentioned this.
Valuable feedback collection: Users highly appreciated the feedback box feature in Qubit as it gathers information on all parts of the business. Feedback is given to relevant departments such as merchandising and product development, leading to the introduction of new products or additional sizes based on customer feedback. Multiple reviewers mentioned this.
Difficult User Interface: Many users have found the user interface of Qubit to be difficult to navigate, making tasks feel clunky and impeding their ability to report on tests effectively.
Lack of Data Visualization Features: A number of users have expressed a desire for more robust data visualization capabilities within Qubit. They suggest that additional features or panels could greatly enhance the overall user experience by providing better insights into their data.
Compatibility Issues with Web Browsers: Some users have reported encountering bugs when using certain web browsers with Qubit. This has caused frustration as it disrupts their workflow and creates obstacles in setting up experiences within the tool.
Attribute Ratings
Reviews
(26-50 of 79)Companies can't remove reviews or game the system. Here's why
January 24, 2017
A little underwhelming
The decision to use Qubit was made based on the capacity to run a 3 month test before committing for a longer term and down to a recommendation from a sister company.
January 16, 2017
Getting the job done with Qubit
January 11, 2017
Qubit Review
Primarily the strength of Qubit's data layer and therefore the ability to personalise and create seamless user journeys for our different customer segments.
December 15, 2016
Qubit Review
We were not aware of some of the other offerings from Qubit so I think this is an area that could be improved upon. For us, Qubit is seen as an A/B testing tool more than anything else so I would say that the promotion of additional tools offered by Qubit is certainty something that should be looked at.
December 14, 2016
Worst business decision for CRO
Our company decided to choose Qubit due to its perceived similarly to Optimizely and promise infinite integrations through open tag. Sadly it didn't live up to its promise. The integrations were not integrations as most people would understand it. It was all very manual and you had to build everything yourself, in the instances we tried.
December 13, 2016
Quibit is really good
We previously used Maxymiser. After a bit of negotiation we were able to get much more functionality from the Quibit platform for pretty much the same price.
December 05, 2016
Qubit - A useful Customer Experience Tool
We opted for Qubit due to their personalisation features compared to the other market offering, as we felt their Visitor Cloud was a USP in the industry. The Visitor Cloud allows further personalisations, such as social proofs, to complement internal data we have gathered and transform it into a live, front end product.
December 02, 2016
Qubit I would
Qubit was already implemented when I joined. Although having used it for some time now, I can see why it was the chosen product.
November 13, 2016
Qubit - experimentation at scale done well
The decision to purchase Qubit was outside of my control although I'm quite happy with the choice
November 11, 2016
Qubit from a content point-of-view
The decision to use qubit had been decided before I joined the team - but it has proven itself to be a very versatile package that has saved us from having to use in-house methods to test and update content. The analytics it provides has also helped us and the wider business a lot.
November 11, 2016
Qubit's capabilities have exceeded our expectations.
Yes, their UV data layer was key in that we can segment customer behavior to show them offerings that best meet their interest in our products.
November 04, 2016
Qubit Review
- Optimizely and Monetate
We chose qubit because of the data they capture on our users. Presumably, we can use that data to segment our audiences and significantly improve conversion rates - we're just starting to do that now. Most of our success with qubit has been on the acquisition side, testing various pages for new customers.
October 28, 2016
Qubit Review
Yes - we chose this over other solutions. We chose it as it got the best balance between usability, functionality, capability and price. We also liked the people.
October 28, 2016
Robust all-in-one platform for revenue optimisation
As an agency, we routinely work with other tools and platforms that offer similar capabilities.
October 24, 2016
Powerful tool, requires time investment (but worth the effort)
Primarily reference from companies I know who do A/B testing/CRO well. Speed of implementation was a factor, as was the excellent support of the on boarding/account management team.
October 23, 2016
All about experience
I was not with the company during the original decision making process.
We are always are of other emerging solutions but it's Qubit's professional, can-do approach with their team of specialists that take time to understand our business and react empathetically that stops us needing to review another solution.
We are always are of other emerging solutions but it's Qubit's professional, can-do approach with their team of specialists that take time to understand our business and react empathetically that stops us needing to review another solution.
October 21, 2016
Qubit Review from Happy Customer
Qubit's Decipher package was the difference maker. All the other Testing/Optimisation/Personalision packages offered very similar (but still excellent) proposals.
Whilst I wasn't directly involved in the decision to purchase Qubit instead of other point solutions, I am aware that one of the primary and main reasons was for the fact that it was one solution that combined functionalities such as A/B testing, optimisation and personalisation. It is important to have this data and insight coming from one place - by one 'person's' methodology.
October 05, 2016
Truly hear your consumer.
This was the first time that we had used a product such as this. Previously our processes had all been homegrown. Qubit was able to work with our unique situation and seamlessly integrate with our team.
September 20, 2016
Qubit review
Engaged with Qubit at an early stage and saw that their approach to analytics and optimisation aligned with our digital strategies.
August 19, 2016
The best weapon against poor conversion rate!
The purchase decision pre-dates my time at the company but we used it extensively in my previous company and felt their offering of testing, personalization with the customer data they have allows us to offer richer experiences. They offer competitive pricing and a constant stream of growth hacking ideas to help our business grow.
August 08, 2016
Qubit Review
August 03, 2016
Getting better online, fast!
Score 10 out of 10
Vetted Review
Verified User
- Adobe Marketing Cloud,Google Analytics
Rather than pitching against these competitors, for us Qubit supplements the information they provide and in some cases provides us with deeper information and custom features on a campaign by campaign basis. Also involving the Qubit team can remove some of the reporting error that can be experienced through self-service tools, and their expertise adds value to the analysis of the data we work with.
Qubit is a great choice for A/B testing where advanced JavaScript capabilities are required. This is especially true for large "legacy" sites that have a ton of on-site JavaScript that has culminated over years, often overriding changes made in a WYSIWYG or "basic mode" editor found in other platforms. In these cases, a developer must use JavaScript to override and/or extend methods on-site in order to ensure that changes made for a variation will remain so and not be overridden/destroyed by the on-site JS. QA'ing Qubit tests is also nice given their slick preview tool and the ability to leverage some Qubit JavaScript objects with experiment metadata.
July 22, 2016
Best test and targeting tool!
Score 10 out of 10
Vetted Review
Verified User
Qubit's implementation was quick and simple for our development team, we were very comfortable using the open tag model. Additionally we were very impressed with the customer feedback, the algorithm used to sort the data and the ease of using the tool to build tests. Qubit was the one solution that seems to check all of the boxes of our requirements. I would happily recommend Qubit!