Qubit

Qubit Reviews

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Reviews
(1-25 of 71)

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Gideon Caspi | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We've used customer data to conditionally trigger banners, update website copy and fire events at times that are relevant to the customer individually. Qubit provide a vast level of detail on the customer, which I guess depends on the data that the client is able to pass on to them in the first place.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Because of the limitations in the integration with our own data and analytics, we weren't able to leverage this feature fully. We were still able to make use of certain real-time data to provide personalized content and offers to individual customers, frequently to great effect. Given the time and resources, I expect we would have been able to make better use of Qubit's customer data.
Neil Majithia | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Its used to segment customers and deliver personalised content. As mentioned in previous questions, this data is used to drive that. We use that to personalise the experience for customers so its more useful to them. However we could be using this much more.
November 13, 2017

Qubit all the way!

Kim Jacob | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Using Qubit and its centralized customer record, we have been able to get closer to our customers, knowing the shopping behavior, browsing behavior, favorite assortments and thus being able to love them more by giving them what they want to see. This enables us to be close to our core - know your customer and give them exactly what they want.
Zach Shelley | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Qubit has allowed us to provide multiple marketing messages throughout our customer journeys addressing conversion at every stage in the customer journey. This, in turn, has provided ample information to make marketing decisions to address problems before they occur, consequently allowing us to close conversion gaps in two areas rather than one.
Chi Igboaka | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We haven't leveraged this data and insight anywhere near as much as we should and want to. The core value from Qubit is exactly this: using this individual-level data to create an experience for that single customer that best suits their needs. This is a project that my team are starting to work on, now that we've got a steady process around the CRO testing agenda. We'll also be looking at how we can link this data to other data sources (1st and 3rd party) to enrich it and make it work even harder for us.
Paul Turbelin | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
For now we are not looking for a socio-demo segmentation. Until we are working with Qubit we are to looking to speak to the all population. Qubit authorized the company to identify users. The Qubit team is helping to rationalize the deployment of segmented events.
Sean Emmel | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We have been able to reduce numerous friction points throughout various purchase/finding funnels on numerous sites by using Qubit in multiple ways: gathering data, implementing A/B testing, and analyzing data reports. Qubit offers pretty much real-time metrics, so we are able to stay on top of any running experience to see how customers are reacting to the changes in real time.
Austin Limmer | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Qubit allows us to immediately see what is engaging our customers and what isn't. This allows us to react quickly if something isn't landing quite the way that we had envisioned and can tailor our promotions without losing too much time and change things with no negative experience for the customer.
Stuart Brown | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
This is being implemented for Q2 of the next financial year. Our account manager is currently working on customising the analytics package to work alongside our new website, platform and UV. Early signs point to this providing us with an incredible amount of insight.
Lei Zhao | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We utilize the extensible universal variable heavily in creating custom events/attributes that we listen to on our Qubit variations. These custom attributes provide a granularity in analyzing customer behavior that might not be available otherwise. We can observe things like whether a customer is returning, has an active subscription, has purchased something in the past, and what's in their cart, etc.

What is Qubit?

Qubit uses rich visitor data to understand different user segments and serve personalized messages to audience segments using JavaScript. It is available on either a managed or self-service model.

Data is collected using Qubit’s own QProtocol data layer, or by integrating the user’s existing model via our API. Quantitative visitor behavioral data is combined with qualitative visitor feedback and ingested data from Qubit users' other systems of record enabling them to identify areas of the site and customer groups to optimize and target with personalization experiences.

Using JavaScript means that changes do not have to be hard-coded into the site, giving marketers and ecommerce teams greater power to implement changes outside of the development cycle.

Users can A/B test any changes to their site using Qubit, and the user interface lets them know what the test results are.

Qubit Features

  • Supported: Website Personalization Technology
  • Supported: Visitor Analytics and Insights
  • Supported: Business Intelligence
  • Supported: A/B Testing Platform
  • Supported: Tag Management

Qubit Screenshots

Qubit Pro segments metrics page, showing the key metrics and activity for an audience segment.Segments overview page in Qubit Pro, showing a list of user-created audience segments.Selecting between the different types of experience in Qubit Pro to create a new personalization.Using a Qubit Pro template to create a Visitor Pulse Survey to gather user information.Using Qubit Pro custom mode to create a homepage banner.The overview metrics page in Qubit Pro.Setting the goals and segments for an experience to be tested in Qubit Pro.

Qubit Videos

Qubit Spring 2016 Product Launch
Qubit Pro Jan 2018 Introduction Video We believe in the power of data to get you closer to your customers. Our technology will help every visitor to discover and spend more with the brands they love. This is where uplift lives.

Qubit Downloadables

Qubit Integrations

Qubit Competitors

Qubit Pricing

Qubit Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)5%
Mid-Size Companies (51-500 employees)45%
Enterprises (more than 500 employees)50%

Qubit Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesUK, USA, France, Germany, Netherlands, Spain, Italy
Supported LanguagesOur service can process all major languages

Frequently Asked Questions

What is Qubit?

Qubit uses visitor history data to understand different user segments and serve personalized messages to segments using JavaScript. It is available as either a managed or self-service model. Data is collected using Qubit's own Universal Variable data model, or by integrating the user's existing model via our API. We combine quantitative data with qualitative visitor feedback to give Qubit users the ability to detect areas for optimization. Using JavaScript means that changes do not have to be hard-coded into the site, giving marketers and ecommerce teams greater power to implement changes outside of the development cycle. Users can A/B test any changes to their site using Qubit, and our user interface lets them know when the necessary sample size, and what the test results are. Qubit also allows users to bring different silos of information together to provide a holistic view of their marketing channels, and understand what action will have the greatest impact on their overall business. Qubit has received investment from Balderton and Accel totalling more than $36 million.

What is Qubit's best feature?

Reviewers rate Availability highest, with a score of 9.

Who uses Qubit?

The most common users of Qubit are from Enterprises and the Retail industry.