Qubit

Qubit Reviews

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Ratings and Reviews
(1-25 of 86)

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Gideon Caspi | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
So far we've managed to affect most customers on our site as many features we've tested have gone on to be implemented on our site. As Qubit provides a relatively simple interface to segment visitors we've often got several tests served at 100% audience size as it is actually more efficient to use the container that is already on the page to serve new elements or update elements on the page.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Qubit was able to help us provide content and offers that improved the customer experience in a number of scenarios. In particular, Qubit helped us deliver custom content around some complex pricing issues. Moreover, they helped us get those solutions live on the site quickly, ensuring our customers got the content they needed without a lengthy implementation process.
Niall Totten | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We have used Qubit's services and platform to test hypothesis, prioritise feature development, understand user behaviour and to try to help instill an evidence based decision making culture within our organisation. To date we have launched around 40 A/B tests, received almost 25,000 items of feedback, launched two bespoke surveys and are currently trialling a number of other optional modules.
November 23, 2017

Qubit - User review

Joe Dingley | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Qubit influenced our decision in adding delivery counters and urgency messaging to the website, both of which saw positive results for the business, and gives the customer more accurate real time information about what delivery or customer service they should be expecting upon conversion.
Adam Rooney | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
One of the most useful features of the Qubit Deliver platform was how easy it was to control every aspect of when and where the tests are shown. This means from what time, what device, what page, everything. Using this we were able to have temporary countdowns placed onto the website that started at a set time, had the exact style and wording we wanted and could be timed within the Deliver platform exactly when to revert back and hide the countdown. This saved a lot of time and releases if it had to be done outside of Qubit.
Neil Majithia | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We have been able to test many of the experiences that both Qubit and we have come up with, and have been able to prove that they had the desired or undesired effects that they had. This has enabled us to make a definitive decision on many ideas where before we would just have to try and hope for the best. Where we see the experience has led to increased conversions, we can assume the experience has been better, or at least easier.

Our use of Qubit has most certainly allowed us to make more money, at a very good return of investment, which is ultimately what we judge Qubit on.
November 13, 2017

Qubit all the way!

Kim Jacob | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
By using Qubit, we were able to meet our business goals by providing personalised experience to our customers based on their location, gender, shopping behaviour etc, enabling us to target the right segment with the right experience thus helping with conversion of sales and at the same time giving our customers a very bespoke experience.
Zach Shelley | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
The most significant change in the past year has been a slight redesign of our PDP's based on several A/B Tests we ran over 6 months leading up to the change. By making small adjustments to the convertible portions of our product pages, we were able to capture additional customers and provide incremental conversation rate increases across our assortments. This was the largest and most significant UX change we have made based on our experience focused projects.


August 12, 2017

Why Qubit?

Francesca Contardo | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
We would normally split our Qubit tests into three parts: Business priority, UX and CX. More often than not the CX tests don't drive a significant increase in CVR% but we have seen positive results in terms of feedback through our customer care monitoring tool and exit feedback results.
Eduardo Barea | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
It has impacted mainly in terms of user experience improvement, to handle every user (hotel industry visitors) with a particular experience according to what we know about them. Many departments have benefitted from a reduced time to market and an effortless way to build code, gaining freedom from development processes.
Chi Igboaka | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We've initially focused our Qubit testing on finding quick optimisations and improvements through the basket and on top landing pages. To that end, we've identified some quick wins where we have improved signposting, and changed the UI to surface information and tools that are most relevant to the customer landing on that page.
Separately, we've looked at our mobile pages, and, based on what we know (or don't know) about customer intent when they visit our mobile pages, we've designed content upfront that helps navigate the customer to the appropriate page, with limited need for scrolling through loads of content.
This has all been done via the Experience Manager, avoiding any CMS changes, and enabling us to monitor and review impact.
Sean Emmel | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We have used Qubit on numerous client websites to test both design and functionality and their relation to user experience in order to determine areas for improvement. We have been able to test small-to-large design changes that have had positive impacts on conversion rate by using this tool. We've also successfully determined pain points in different site funnels/purchase paths and have been able to reduce friction through analysis and testing.
Austin Limmer | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Qubit allows us to tailor our content to them - we can target specific promotions at different countries or hide promotions that are not available to some countries. This gives the site a much more personal feel as everything the customer sees is relevant to them - we can also time things so that is more convenient for them.
Kevin Chamberlin | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
A/B testing calls to action as well as getting customer feedback on where we can improve the over all user experience. We have started to dive deeper into more complex experiences now. Segmenting visitors into certain groups and presenting more appropriate content for better conversions.
October 28, 2016

Qubit Review

Adam Harris | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • The site has improved due to its testing capability. For instance, the home page has had about 50 tests and is now completely different.
  • We used qubit to run a server side test, that allowed us to transform the way we priced our product. In this example, we got actual data from qubit and analysed it ourselves.
David Pert | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
The biggest contribution to the user journey has been QuBit's ability to deliver changes to the site more quickly than traditional development routes. When user experience opportunities to improve are identified, resolving these quickly can make a real difference to the lifetime value of the change.

A close second is how easy it is for QuBit to deliver statistically relevant results. some 'no brainer'/quick win ideas don't result in the improvements assumed. QuBit makes it very easy to identify where there is benefit in a change.
Stuart Brown | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Qubit helps you understand your customers better through testing and feedback forms - giving you the ammunition you need to actually make your website better for your customers. A website that's better for your customers delivers better results - higher conversion rates and AOVs - which is better for you. It's a simple cycle that all e-coms should be interested in.

Using testing, feedback and the Decipher analytics package has led to changes to our website that we believe has benefited our customers.
September 20, 2016

Qubit review

Richard Wilson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We have implemented many, many tests during our time with Qubit, leading to numerous changes to page content, layout and UX that have driven proven conversion increases. All these changes amass to an improved customer experience and improved business results as an outcome of this.

What is Qubit?

Qubit uses rich visitor data to understand different user segments and serve personalized messages to audience segments using JavaScript. It is available on either a managed or self-service model.

Data is collected using Qubit’s own QProtocol data layer, or by integrating the user’s existing model via our API. Quantitative visitor behavioral data is combined with qualitative visitor feedback and ingested data from Qubit users' other systems of record enabling them to identify areas of the site and customer groups to optimize and target with personalization experiences.

Using JavaScript means that changes do not have to be hard-coded into the site, giving marketers and ecommerce teams greater power to implement changes outside of the development cycle.

Users can A/B test any changes to their site using Qubit, and the user interface lets them know what the test results are.

Qubit Features

  • Supported: Website Personalization Technology
  • Supported: Visitor Analytics and Insights
  • Supported: Business Intelligence
  • Supported: A/B Testing Platform
  • Supported: Tag Management

Qubit Screenshots

Qubit Pro segments metrics page, showing the key metrics and activity for an audience segment.Segments overview page in Qubit Pro, showing a list of user-created audience segments.Selecting between the different types of experience in Qubit Pro to create a new personalization.Using a Qubit Pro template to create a Visitor Pulse Survey to gather user information.Using Qubit Pro custom mode to create a homepage banner.The overview metrics page in Qubit Pro.Setting the goals and segments for an experience to be tested in Qubit Pro.

Qubit Videos

Qubit Spring 2016 Product Launch
Qubit Pro Jan 2018 Introduction Video We believe in the power of data to get you closer to your customers. Our technology will help every visitor to discover and spend more with the brands they love. This is where uplift lives.

Qubit Downloadables

Qubit Integrations

Qubit Competitors

Qubit Pricing

Qubit Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)5%
Mid-Size Companies (51-500 employees)45%
Enterprises (more than 500 employees)50%

Qubit Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesUK, USA, France, Germany, Netherlands, Spain, Italy
Supported LanguagesOur service can process all major languages

Frequently Asked Questions

What is Qubit?

Qubit uses visitor history data to understand different user segments and serve personalized messages to segments using JavaScript. It is available as either a managed or self-service model. Data is collected using Qubit's own Universal Variable data model, or by integrating the user's existing model via our API. We combine quantitative data with qualitative visitor feedback to give Qubit users the ability to detect areas for optimization. Using JavaScript means that changes do not have to be hard-coded into the site, giving marketers and ecommerce teams greater power to implement changes outside of the development cycle. Users can A/B test any changes to their site using Qubit, and our user interface lets them know when the necessary sample size, and what the test results are. Qubit also allows users to bring different silos of information together to provide a holistic view of their marketing channels, and understand what action will have the greatest impact on their overall business. Qubit has received investment from Balderton and Accel totalling more than $36 million.

What is Qubit's best feature?

Reviewers rate Availability highest, with a score of 9.

Who uses Qubit?

The most common users of Qubit are from Enterprises and the Retail industry.