Quickbase

Creating a user log on.

Setting up a new user.

Each area is broken out into apps.

The ease of using Quickbase could improve. It is not user friendly.

It's difficult to navigate and find what you are looking for.

Hard to log out of each session if you need to.

Setting follow-ups

Robust reports

Ability to customize apps

Better API

Better integrations

More support

It is very easy to create apps specific to our needs.

It is a great way to manage and store documentation on many levels.

It gives us a one stop location where we can organize our entire restructuring effort.

I would like to be able to upload and store larger video files and Captivate files without having to zip them.

In our Learning/Training Department we have a need to share files so that we can have multiple sets of eyes on things as we design and develop learning elements. An easier or more intuitive method to share larger files would be great.

It may be because I am still relatively new to QuickBase, but it is not the easiest to navigate when trying to add new users, edit functionality of an app, etc.

Customization

Ease of use

Flexibility

User management

Third party promotion and purchase of apps.

Mobile phone usage works but needs improvement.

We can store our customer's information.

We can add in more details.

Reminds us when we need to invoice our customers.

Helps us keep track of revenue.

Easy to make changes and navigate.

Try to make app creation more easy.

Able to have data transfer to another portal

QuickBase is a SaaS product. Therefore, it eliminates the need to have a dedicated department full of people to manage/administer servers for databases, websiites, web applications and so on and so forth.

It helps application developers get started with application development right away, without having to install any other software.

With an extensive point and click system for application development that still encompasses almost ALL types of programming situations, it makes it easy and quick for developers to build solutions by focusing on the business needs rather than the nitty gritty details of the implementation of the small programming components.

QuickBase is based on HTTP API calls and because of this, one can build custom applications using languages such as Java, JavaScript, Ruby on Rails, .NET etc so that the custom application can be the front-end while QuickBase is still the database and the backend as a service, including email as a service.

There are several third party products that work as an extension of QuickBase. I have personally used Exact Forms Plus to be able to generate documents based on data coming from QuickBase applications. This is possible because of the HTTP API calls that come with QuickBase This makes QuickBase extremely extensible.

Webhooks is a major extension of QuickBase that allows "triggers" to handle your business processes across a variety of other 3rd party SaaS products as well.

Automations (now integrated with Pipelines) go beyond webhooks. They use drag and drop, drop-down select type of coding with wizards such that one can't go wrong. It improves the productivity of the application developer by at least 100x

There have been several areas for improvement that QuickBase has collected over the years from their users via uservoice. Many cool features have been implemented.

However, I still feel that they should either get rid of the limitation or expand the number of form rules one can use in a form that has formula fields. Currently it is at 20!

I want QuickBase to seriously consider increasing datastorage at reasonable expense for developing applications that handle large transactions.

Get FedRamp certified. Get FedRamp certified. Get FedRamp certified. Do whatever is necessary for that. But don't move to AWS for that. Amazon is a monster. Stay away.

Relation database - It is very good.

Cloud solution - Zero impact and footprint internally.

So easy to set up and train.

Screen design and layout - too basic.

Cost of user licenses, fine for 5-10 but way too high for users with 50 plus. You also need to introduce a developer's license allowing a sole developer (or myself at home!) to have a single license to keep my hand in.

Group permissions - messy and have the old design - not intuitive.

Easy data accessibility. Everything is linked together. It has never been easier to find the data we need.

Constant updates to keep up with the current features other tools have implemented.

Great support for integrating with other tools through multiple methods.

It would be nice to have a more interactive UI in line with the kanban report that was released. Things such as drag and drop records to update data.

More flexibility with purchasing options, such as any number of users and less expensive space options.

Being able to view multiple levels of cascading children in a single form.

Quickbase is extremely versatile. I have solved multiple business problems with it.

Quickbase just works, which is essential for a cloud software solution today.

Quickbase support is excellent and responsive.

Quickbase has somewhat of a learning curve. You need to be technologically inclined.

I recommend a consultant if you need a complex solution.

Organize departmental information.

Allow or limit access to shared information for users.

Connect and group users.

Trouble with table connections.

Cross-application connections.

Lack of design options.

Workflow approval

Reducing dependence on email

Automation

Connecting with Microsoft applications

Automated linking to emails.

Assigning tickets quickly.

Email notifications on updates.

The new updated interface is needed.

Mobile-friendliness.

No ability to have a private chat with another user (only emails back and forth).

Database continuity allowed across the internet

Trigger notifications specific to an individual's preferences

Importing data with limited interaction

Webhooks should match the ease of use as the rest of the tool

More options for import types

Quick Bug resolution

Training/support vidoes

Abilities to create different views/reports

Ways to link data (relational analysis) for deeper analysis

More of an online community to share tips and best practices (not sure if other companies are using the products the way we do)

Wizards to guide people with some of the relational functionalities

It's intuitive for end-users to adapt to.

It requires little training to run the applications we developed.

It has an attractive user interface.

It needs a method for dumping the table of contents to a CSV or TXT file for use in Excel analysis.

It's not clear how to save a view as the default view.

Spreadsheet killing. Can't stress enough how effective it is at replacing outdated, inefficient management techniques like Excel with streamlined, 100% customized workflows.

Reporting is easy to develop and filters are easy to manage so you can show anybody anything at your own discretion.

Many CRM-style implementations of business software like Quick Base rely on extremely high levels of buy-in because it's necessary to bend your users' workflows to the process in the software. Quick Base is the polar opposite - you can make the platform reflect the actual facts on the ground so precisely that your users will actually learn more about what they do by the process of mapping it into the software.

Mobile integration. Would love to see a native mobile app; as it is the mobile experience is pretty good but there are weaknesses associated with being wholly browser-based. EDIT: This answer was written circa 2018 before there was a native app. There is now a native app and it works extremely well for some workflows! I've moved away from mobile usage (I'm actually at a different company, which also uses QuickBase, to the role I was in when I wrote the initial review) but based on my personal usage I'd say QuickBase mobile is still a work in progress - it's basically necessary to develop separate frontends for browser and mobile; when designing reports/workflows for browser they tend not to be very smooth when converted to mobile by default

Flexible licensing model is a necessity. Right now my company can't necessarily accommodate paying user licenses for everyone we'd like to potentially be able to access parts of the system, but there are use cases we'd love to capture within the platform that do require that sort of ability to interact with our apps on a limited basis.

manages workflow

very granular control over security access as to what each user can see and edit at the record or even field level.

very agile to make changes quickly.

Mobile is weak (but there at least is a mobile interface) , but they are working on a proper mobile app that non technical users will be able to deploy to the Apple App Store and presumably Google Play.

QuickBase can be effectively used as a database application which allows many customizations through open HTTP APIs. This gives more room for customizations and integrations with other applications.

Workflows can be effectively implemented in QuickBase that helps in managing approvals and notifications among various groups of users designated with different roles. Roles management is easy and effective in QuickBase.

Great customer service support and the active community forum combined with periodic product updates are very much encouraging to use QuickBase.

Quick Base automations is the newest great addon that is built to implement the workflow process better

Forms are easily customisable and can be made specific to different set of people based on the different roles defined

The reporting capability needs to evolve more. The axis scalability and option to edit the legend texts would be very much important and useful to make QuickBase reporting more mature.

Create reports on the fly to know what's happening in the company.

Build dashboards for users in different roles so they can focus on their specific tasks.

Mobile apps let people use Quick Base anywhere they have Internet access.

Automatically send notifications based on criteria.

Powerful form design.

Needs a better way to track if notifications were actually sent.

The user interface is a bit dated but they're improving it.

Form design is powerful except for the styling options, doesn't look fully modern.

Quick and easy development of apps that help in structuring data.

User friendly way of introducing automation in simple processes.

Accessible way to learn the system.

Providing good support.

Creating multilingual applications.

Still improvement possible in user friendliness, some features are not always well discoverable.

The degree of detail with Customer Service Tickets is a joy. Accurate tracking of tickets from initial entry to resolution, with notes abounding, make this one of the smoothest aspects of my daily roles.

The CRM allows for full recording of all our clients' demographics in real time, keeping our team on the same page.

When reviewing Enroller Live Stats - Enroller Activity, any change to the filters immediately refreshes the date range. There does not seem to be any quick fix to this constant, glaring annoyance.

When creating or updating client information in CRM, there does not appear to be any way to seamlessly move back a page. The only navigation options are "return," which takes me back to the main CRM Database page, requiring me to again locate the client and her subdivisions, or "Prev" or "Next," which only moves me one forward or backward withing that client. There does not seem to be a method to move back to the client page itself.

Data Analysis

Organization

User Interface

Automations

Different levels of access -- can edit or just view

Customization of input fields

Sections for different information (e.g., document, activities)

More templates using functions the best way they can be

Customization.

Ease of use.

Notifications.

Adding attachments for uploading multiple files.

Support.

Creation.

Collaboration.

Expensive.

More detailed billing.