Quickbase

Allows you to map out your process and create an application to fit your flow.

Allows for notifications and alerts so different employees can be notified when something impacts their area of work.

When new ideas to work better or more efficiently come to light, it is very easy to adapt the application to the new process.

The reports are sub-par when you want to print.

The reports you want to email are fairly rigid so they are not very presentable.

The calendars are not as flexible as other parts of the applications.

Customizable databases

Ease of use

Customer support

Inability to do a SFTP Connection

Quick deployment of a web-enabled collaborative tool with secure logon to a website.

Easy to create professional layouts for client view.

User creation and deployment very simple to manage and maintain.

Exporting data to an Excel spreadsheet for easy analysis.

A log file generator.

Notification email engine that allows reports to be sent out people that are on a distribution list and doesn't require them to have a logon.

The functionality to create a mapping document like a Visio diagram showing connections from a data element to a data element. Currently, there is a function to show relationships for databases, but I'm looking more for something that I can map within an Excel sheet that I can upload to QuickBase and for it to do an automatic mapping.

Ease of reporting

Quick to deploy and make changes

Great for handling advanced applications as well as simple ones

Some functions for formulas do not work very well, such as detecting null values for any required fields

The data import/export links are only on the home page of each table, when they should be available on every page under More

Customizing the home page of a table should customize that report, instead of the default report for the table

The ability of quickly and easily refine forms is great and allows us the flexibility that we need.

The reporting and notifications allow us to keep our users up to date with what is going on in their system.

Quickbase does not have integrated digital signatures.

Quickbase does not have a native way to process online payments.

Very user-friendly

Easy to export/import to/from Excel

Formula fields are easy to understand and similar to Excel logic

Easy to set up users and define several user roles and access levels

Exact forms working with recent versions of Word could be better

Keeping track of open / in progress / completed requests

Archiving requests for tracking

Reporting (time to complete, number of requests by requester or by Assignee)

Rigidity of the design and rule set prevents us from using some of the features

User management is painful, no easy way to find what apps each user has access to

Rapid development from scratch or starting with multiple pre-built systems.

Ease of use for staff, there is very little training needed for staff to use what you build.

Simple yet very robust reporting capabilities and staff can customize their own.

Reporting with complex charts is not a strong suit and while linking to embedded HTML is supported it is difficult to get to work.

Building complex/visual formatting of forms is challenging with the designer layout.

Formula fields are close to Excel which can be confusing as the syntax is different and long formulas are hard to determine where the error is occurring.

For getting the job done, it is very adept at notifications to a person or department. This allows everything to be electronic which is much faster than forwarding word documents as such.

It is fairly easy to create an app without any programing background.

The HELP and Community Questions and Answers are very helpful. When you ask a question, help is provided very quickly, you don't have to wait days.

Predecessors automatically assigning themselves based on rules within the predecessor field. I'm not a fan of having to select a predecessor for each of my tasks when the tasks are always the same.

Quickbase serves as a helpful resource for organizing project artifacts.

The environment helps ensure project team members are on the same page.

Managing test scripts for UAT has never been easier.

The environment is not user-friendly, at least from the perspective of those who need to create their own applications.

Ability for non-experts to learn the system and create effective database and project management systems.

Automatic visualization of key data points.

Ability to bring together quantitative and qualitative reporting.

Figuring out how to import linked data (e.g. profiles for participants and the programs they participate in; a "many-to-many" relationship) - this feature is more complicated for non-experts to learn.

Getting the right output format for reports can be challenging.

There are so many functions available (good!) but it does take time to find the right resources when you're trying to learn how to do something. It would be great if a complete guide to QuickBase were more readily available.

Customization is excellent. You can make form fields be exactly what you need them to be.

Reports are easy to create and sort.

Dashboards are drag-and-drop which makes it easy for certain users to see exactly what they want to see.

Visually, the forms and reports look kind of clunky and not so modern. There are a lot of erroneous filtering abilities that would be nice to turn off in certain reports and views.

Extremely rapid development

Great customer support and community involvement

Flexibility

Better native means of implementing custom scripting

Straightforward, native method for utilizing outside chart/graph applications

Better ability to customize and differentiate the mobile UI from the desktop

provides historical contact /activity information by account, territory, market, application, sales person

used as a quarterly forecasting tool, segmented by probability of closing in current quarter and where each identified opportunity is in the sales process

provides manufacturing with visibility on the different products and configurations that they will need to build for each quarter

Getting information into the database while on the road is not as convenient as sales people would like - perhaps providing better linkage to what can be done on a tablet or the iPhone.

Our setup today is limited to a current quarter's view of the sales funnel.

Creating new reports is not as intuitive as we'd like.

An app that works well on an iPhone to allow us to update and view the information.

Manage Customer Contracts - We store contracts and amendments and note key data, e.g. expiration dates. This helps us stay ahead of renewals and closely manage any attrition issues. We also track billing on monthly basis and reconcile with corporate systems.

Manage Time and Projects - We have implementations that can last from days to months. We log time and progress against objectives, and are able to report as needed on COGs.

Sales Pipeline - We manage our prospect pipeline and also have ready access to any materials needed in the Sales process.

Event Management - Our sales efforts are often event driven. We manage event calendars and appointments across multiple participants.

Interestingly enough, we have found the flexibility of QuickBase to be so good that we have been able to implement new use cases as we go. We have a couple people on staff that are familiar with the admin functions (which are simple and straightforward) and have been able to create new applications as needed. I'm sure there are areas that can be improved, but we have been successful enough with QuickBase that I haven't focused on any problems.

Cloud-based, which allows remote workers to enjoy using the same product that they use when in the office.

Consistency - the base platform hasn't changed in significant ways that cause user confusion.

Ability to export data for alternative analyses.

Cost. We have trimmed our license count down substantially, lower than we would like, in order to reduce costs.

Slight learning curve on getting used to the report configuration page.

QuickBase empowers the app builders. I get to make key decisions about how the users interact with and use QuickBase.

You don't have to be in IT to be able to build an app. Anyone can build an app, it breaks down walls and doesn't rely on an approval process necessarily.

It's an excellent database that includes minimal coding (if you want it).

Coding is limited - sometimes I'd like to do more.

The GUI is great, but occasionally I do wish it were more malleable so I could make it more my own.

In addition, the GUI is in need of an overhaul - QuickBase has looked exactly the same for years.

Easily accessible global visibility to support case records in the table. Visibility access can easily be controlled: for example privileges can be set up so that users in one location can only view records for their location while other users have visibility to records across the organization.

Very easy to customize to meet an organization's needs. Can be further customized so that different users in the same company see a GUI that is customized for their particular area.

Very powerful ability to send automated email notifications to users based on programmed rules (e.g. on record creation/change, based on a user's user group etc.)

Very easy to create customized reports. I've found this very useful to improve compliance; users that can quickly create visibility to exactly what they need to see quickly become avid users and are able to effectively leverage Quickbase for the workflows.

Tabular reporting has limited cosmetic formatting options. This is mostly due to the fact that Quickbase is designed to run on virtually any type of display screen.

Most graphical plots, while technically sufficient, lack the "pizzaz" required for a customer-ready presentation.

Quickbase would benefit from a more friendly form-rules manager. On forms for which I have ~30 rules, it can become laborious to review or debug the rules.

QuickBase keeps track of all changes we make.

QuickBase allows multiple users to access the tool and be aware of all updates.

QuickBase is very agile and allows us to modify different features on the fly.

Sometimes users want to go to Quickbase and make updates, but it requires to click on the button 'edit' and after that - save.

Google Documents is the best example of a sheet which can be easily modified by multiple users.

It's impossible for now to see what changes were made to the document or project by different users.

Being able to pull spreadsheets and reports from the files in QuickBase is very helpful.

Being able to edit in groups is very helpful.

It could be more intuitive - I find it difficult to create things from scratch.

QuickBase could be more user-friendly, it can be frustrating when you're trying to complete a task and have to use Google to figure out how to do it because you can't figure it out on the QuickBase site.

User Friendly

Training videos

The initial process of set-up.

Hard to get the programs to do everything you want without hiring another costly firm to set it up.

The ability to have a workflow, notifications and assignment of tasks.

Cloud-based, easy to manage and modify as needed.

Options to create lots of different apps to meet changing business needs.

Expensive for a cloud-based solution - yhe pricing model is high end, in comparison to similar solutions which are 1/2 the cost.

The account management leaves a lot of support to be desired. Lack of any support or account management for such a large organization. Calls come at contract renewal time, no ongoing support.

There's been a fair amount of unexplained downtime.

Workflow - We are easily able to generate communications back and forth based on certain actions that take place.

Reporting - Certain applications that we use contain a lot of data, and QuickBase makes it very easy to report on that data in a clear format.

Ease of use - QuickBase is fairly intuitive and does not take very long to pick up. The more and more applications we have, the easier it becomes because it is the same user interface for everything. They also make it easy to build applications with little to no programming background.

Formatting - QuickBase has some formatting options available, but I'd like to see some more options in terms of fonts, sizes, bold/italics.

User Management - QuickBase has a user management application available that is helpful, but it could be more robust in terms of identifying who added a user, when they were added, etc. These might be options, but don't come with the standard application.

Quickbase is good at data capture.

Quickbase has the capability in providing process flow and notification.

Quickbase provides a means to pull and capture data.

With all the advancement of communication it would beneficial for the system to be able to provide a simpler text messaging capability.

System design for development, i.e. look and feel seems to be limiting.

Easy to build tables and relationships

Implementation does not require significant technical training (e.g SQL familiarity)

Easy to deploy to multiple users

Table management (e.g adding or deleting columns could be easier)

Presentation allowing cell value level coloring, as opposed to row-only highlighting

More robust user role definition to allow specific field updates.