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QuickBooks Online

QuickBooks Online

Overview

What is QuickBooks Online?

QuickBooks Online is a SaaS version of the QuickBooks product. It contains all of the features found in the local version. Higher-priced plans include greater automation, payment management, inventory and time tracking, and analytics features.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 44 features
  • Bank reconciliation (137)
    6.3
    63%
  • Accounts receivable (131)
    6.0
    60%
  • Standard reports (128)
    5.4
    54%
  • Dashboards (124)
    4.7
    47%

Reviewer Pros & Cons

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Pricing

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Self-Employed

$15

Cloud
per month

Simple Start

$25

Cloud
per month

Plus

$75

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

QuickBooks Online Demo | CAN

YouTube
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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

3.1
Avg 7.5

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

2.6
Avg 7.0

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

3.7
Avg 7.9

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

5.4
Avg 7.6

General Ledger and Configurable Accounting

Financial management solution, including capabilities for general ledger and configurable accounting

3.8
Avg 7.4

Inventory Management

The ability to track and manage the flow of goods or materials into and out of an inventory.

1.3
Avg 7.0

Order Management

The ability to process orders, and track them from quote to cash.

3.7
Avg 7.4
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Product Details

What is QuickBooks Online?

QuickBooks Online is a SaaS verison of the QuickBooks product. It contains all of the features found in the local version, features typical of similarly priced accounting software. The monthly fee for this service starts at $10 and climbs to $30 with the Plus version, which has the richest features. The base level allows for unlimited invoices and estimates, expense tracking, importing from Excel or Quickbooks desktop, data backup, mobile accessibility, and integration with many other applications. The Essentials pricing plan contain more automation, more bill and payment management, as well as inventory and time tracking, and the Plus package contains budgeting and analytic features.

QuickBooks Online Competitors

QuickBooks Online Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

QuickBooks Online is a SaaS version of the QuickBooks product. It contains all of the features found in the local version. Higher-priced plans include greater automation, payment management, inventory and time tracking, and analytics features.

Priority AccountEdge, FreshBooks, and Zoho Books are common alternatives for QuickBooks Online.

Reviewers rate Bank reconciliation highest, with a score of 6.3.

The most common users of QuickBooks Online are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(1805)

Attribute Ratings

Reviews

(26-50 of 161)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
Great system for bookkeeping, creating estimates that can be converted to invoices, automated invoice reminders sent to clients saves time, see budget allocations, cash flow, and profit/loss accounts. After some initial getting used to the interface, QB is easy and a pleasure to use. QB’s online forum and phone support are also excellent.
Score 8 out of 10
Vetted Review
Verified User
QuickBooks Online is solid, dependable software for SMEs. Easily code your transactions when you download from the bank, which makes receipting a breeze. Because of the cloud, I can work remotely and access anywhere, anytime. The ability to add new users [is] also helpful. It's a simple and easy system for a newbies like myself.
Charles Fashana, MBA | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It really is a perfect tool for small businesses that don't have a ton of complexity in their needs. It can easily handle a lot of customers, revenue and product types, etc. along with providing pretty good reporting. Where it will fall short is when you try to build out a more sophisticated account function that will look to more regularly report, budget, forecast.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
QuickBooks Online is perfect for small businesses who want an easy-to-use User Interface (UI). It’s very intuitive and easy to learn. You can even send invoices and process payroll on the same system. One area that may be difficult is if you have a lot of fixed assets to manage. There’s a lack of automated useful life/depreciation tracking.
Lukas Sundahl, MBA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
QuickBooks Online is something that I would highly recommend to another small business owner. I am very happy with the product and features that I use it for with my business. Between the QuickBooks support and YouTube a person can easily find training content or answer a question about a specific task they are trying to complete.
Jeff Henkel | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
ResellerIncentivized
QuickBooks is well suited for both accountants and end users as far as usability and working with the basic software.
For accountants serving their business clients QuickBooks can more than suffice small to medium sized businesses.
For small business users it is a good option for starting out simple and then gradually using more aspects of the software.
I heartily recommend that all small business users connect with a QuickBooks Pro Advisor in order to get the most out of the software.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
QuickBooks has been so user-friendly for our business. I have been able to easily find training videos and answers to questions online. We took our company from manual paper billing and records to online in a matter of months using QuickBooks online. As a result, we have a better handle on what invoices are overdue, who owes what, and we have an easily accessible overview of our finances at all times.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We were a small but fast-growing tech startup; grew from $0 revenue and 12 employees to nearly $10M and 54 employees during my tenure. QuickBooks Online easily scaled with us, and I could not foresee a time where it would not. There's no need to shell out $$ for something like a NetSuite.

It would not be well suited for a manufacturing operation - I don't think it could handle inventory tracking, CoGS, etc very well.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
First time user. For the most part, self trained. I did have to reach out to support a few times and I think they can improve in that aspect. I can easily classify items and have the month classified by EOM allowing our CPA to easily provide us back with necessary reporting to see how our business is running within the following days.
Devin Rowley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I think QuickBooks Online works best for small entrepreneurs who are starting to get real about their business. It doesn't require a lot of hardware investment, but it is as fully featured as some accounting software I have used for larger enterprises. If you are making consistent payments to multiple vendors on monthly basis, it's probably time to get an account.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
For a more robust organization, you really need to use QuickBooks Enterprise to provide more functionality. However, for a lean company with straightforward financials, it is an excellent choice, especially if you work remotely.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Works well for small businesses, however, if you tie to a larger project management system or ERP, it will give you all the function you need. The open API or Zapier integrations make it simple to work with other systems. The ability to import data from QuickBooks Desktop is simple and allows users to migrate from Desktop to Online in a few hours.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
QuickBooks Online is definitely a great accounting software for small and medium-sized businesses who need a basic system to keep their books. For example, QuickBooks Online is a great fit for service organizations, contractors and freelancers who need to send invoices to their customers, record basic expenses and run a couple of standard reports to assess their profitability and financial position. We use QuickBooks Online at our software startup and it's a great fit at the moment. I would not recommend QuickBooks Online to manufacturing or some businesses that have production or inventory as they might across some limitations of QuickBooks Online.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is appropriate for our needs of several people simultaneously and also in compliance with the specific rules of Mexican legislation. We also take advantage of automated information logging of supplier systems imports. Where it is least appropriate to our consideration is for companies with large inventory complexity or imports and exports.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
QuickBooks Online is because of its scalability. From a single-person business to a mid-sized company, QuickBooks Online is able to provide the necessary accounting features that your business will need as your business grows. The features are add-ons so when your you start your business, the cost to entry is very low. The software walks you through the implementation process. When your organization grows to a large-sized company, you may want to consider NetSuite or another ERP system as there are features lacking that a large organization requires.
Rob Martinek | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
In my opinion, this product will work for most small business. We don't need to track sales or inventory, so I cannot speak to that functionality. The ability to create and run financial reports is easy. I particularly like the Business Snapshot. The other great feature of the Online version is that you can access it from anywhere. I don't use this very often, but it sure is nice when I need info
Score 10 out of 10
Vetted Review
Verified User
Incentivized
QuickBooks Online is easy to use and well suited for smaller businesses. It doesn't require a lot of training, and accounting firms and bookkeepers understand how to use it. Out of the box, managing inventory can be hard.
Mark Anthony Sinchioco | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
This is well suited for smalls businesses who wants to keep track of their financial records. This is also great for individual use like example for freelancers like me. It's great to use in billing and invoicing. This also great in generating reports for expenditures as well as sales of products and services.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
QuickBooks has great reports to be able to give to the board members. it is easy for our auditor to access when doing our financials. It gives the clear picture of financials. This also helps with reconciling our accounts on a monthly basis. It is easy to use and very user friendly when you have a problem.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
If you want accounting software that you can set up quickly and begin work, QuickBooks Online fits the bill. It checks those boxes and is easy to deploy and configure from an sysadmin perspective. Also, there is no overhead with managing servers or VMs or having to manually upgrade the Premier version of the software, because QB Online is stored in the cloud.

However, due to the pricing structure of the subscription, it may be cost-prohibitive for smaller companies or nonprofits, even with nonprofit pricing. Price hikes come annually, and it is a grind to have to renegotiate the terms of the contract every year.
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