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QuickBooks Online

QuickBooks Online

Overview

What is QuickBooks Online?

QuickBooks Online is a SaaS version of the QuickBooks product. It contains all of the features found in the local version. Higher-priced plans include greater automation, payment management, inventory and time tracking, and analytics features.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 44 features
  • Bank reconciliation (137)
    6.2
    62%
  • Accounts receivable (131)
    6.0
    60%
  • Standard reports (128)
    5.3
    53%
  • Dashboards (124)
    4.7
    47%

Reviewer Pros & Cons

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Pricing

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Self-Employed

$15

Cloud
per month

Simple Start

$25

Cloud
per month

Plus

$75

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

QuickBooks Online Demo | CAN

YouTube
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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

3.1
Avg 7.5

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

2.5
Avg 7.1

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

3.7
Avg 8.0

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

5.3
Avg 7.6

General Ledger and Configurable Accounting

Financial management solution, including capabilities for general ledger and configurable accounting

3.7
Avg 7.4

Inventory Management

The ability to track and manage the flow of goods or materials into and out of an inventory.

1.2
Avg 7.0

Order Management

The ability to process orders, and track them from quote to cash.

3.7
Avg 7.4
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Product Details

What is QuickBooks Online?

QuickBooks Online is a SaaS verison of the QuickBooks product. It contains all of the features found in the local version, features typical of similarly priced accounting software. The monthly fee for this service starts at $10 and climbs to $30 with the Plus version, which has the richest features. The base level allows for unlimited invoices and estimates, expense tracking, importing from Excel or Quickbooks desktop, data backup, mobile accessibility, and integration with many other applications. The Essentials pricing plan contain more automation, more bill and payment management, as well as inventory and time tracking, and the Plus package contains budgeting and analytic features.

QuickBooks Online Competitors

QuickBooks Online Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

QuickBooks Online is a SaaS version of the QuickBooks product. It contains all of the features found in the local version. Higher-priced plans include greater automation, payment management, inventory and time tracking, and analytics features.

Priority AccountEdge, FreshBooks, and Zoho Books are common alternatives for QuickBooks Online.

Reviewers rate Cash management highest, with a score of 6.3.

The most common users of QuickBooks Online are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(1809)

Attribute Ratings

Reviews

(76-100 of 158)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Allows me to streamline quarterly billing by pushing through automatic sales receipts. This was done in a manual process prior to our company using QB. This probably saves 2-3 hours per quarter.
  • Uploading statements for my bookkeeper through QB enables me to securely share information. Prior to QB, I would email by bookkeeper with password protected documents. This saves me an hour a month.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • More efficient for small firms with everyone on the same QBO file. No more transferring QB files back and forth with the potential of data corruption issues.
  • Less efficient with larger more complex firms, spend more time on the phone trying to integrate their add-ons, payroll and other systems.
  • Intuit's 99.95% uptime casued some negative events in the past year. Problems occurred during the peak of tax season.
Warren Marland | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • As an online retailer and distributor of imported goods, QBO does not help me drill down to work out my profitability across different channels. For this, I end up back in Excel.
  • QBO is a cost effective solution to basic double entry book keeping.
Samarah Sardoni | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • QuickBooks helps us to make sure we always get paid. We can send reminder emails based on due dates or based on overdue balances.
  • QuickBooks Online allows me to be anywhere when I need to send monthly invoices.
  • I greatly wish QuickBooks had more APIs, but I understand the importance of privacy so I'm not too bothered by it.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • One of the biggest impacts of adding Quickbooks Online to our team is time. It's saved so much time in keeping up with billing, payroll, taxes, and contractors that it's like having an accountant on the team without hiring one.
  • The cost. I normally would balk at monthly subscriptions, but compared to paying an accountant to keep up with the day to day processes, the cost to automate payroll and pay for the software is minimal and totally worth it. Huge positive.
  • There are times in which I find myself wishing I knew more, but feeling like I know enough to keep things moving in the right direction. This is one minor negative concern because as it seems a little too easy I worry we may not catch some accounting errors b/c we assume the software is correct in its calculations or information.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • QuickBooks is a reliable well-known platform for small businesses. People trust the brand and therefore increases are opportunities.
  • There is a stigma from "older generations" that the cloud-based software (QBO) is not as secure as desktop.
  • Pricing per month is always a more attractive option than an annual cost.
Christopher Cantrall | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • QuickBooks Online has generated a great return for us by letting us keep our finger on the pulse of our books.
  • For the rare moments when our customers use credit cards, QuickBooks payments platform has been handy and gets us money quickly.
  • The invoicing functionality makes it easy to generate invoices and attribute later payments to them.
Susan Hammiche | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Cost reduction to employ an outside accountant as the monthly fee is lower.
  • More time available for other things as the financials will take less time to complete.
  • Greater insight into profit and loss of the company.
Meiyee Apple Tam | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • It's universal in that if I hire a different accountant, they'll be able to pick it up and use it, since a lot of people know how it works.
  • The reports are the fastest and most user-friendly to get information.
  • I haven't been able to translate it for unconventional businesses, though. For this business, with invoicing, like bills in and out, it's fine, but as an artist, I haven't been able to figure out what to do with this program, so I haven't used it and it's too expensive for me.
  • Because it doesn't speak to our Time management architecture software, as Quickbooks desktop does, we've had to do double entry work.
Ayo Bamgbose, Assoc CIPD, MSc | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • QuickBooks online is an expense that I feel is balanced out by the time it saves when gathering your profit and loss reports for your annual self assessments
  • For those that hate the idea of excel spreadsheets, Quickbooks literally removes that frustration once you've set up and integrated all the tools you feel would benefit your business.
  • For the price, I would expect fewer errors especially with the constant disconnection with my bank accounts. I recommend just keeping an eye and check-in to make sure everything is still connected and doing what it should be doing via the app.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • It has been nice to have a centralized location that can be accessed anywhere. Especially the feature to send invoices from my phone has been useful.
  • The reports are basic, but exactly what a new business starting out needs.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • As the company has grown it has really become an integral part of our business. It's a very robust program, we use it as a daily tool for bookkeeping and A/P.
  • We haven't used all the features of QBO, and it does take a good amount of learning/trial & error to get up to speed. I would recommend using a QuickBooks certified consultant if you need the training.
  • Overall QBO has really helped organize our small business.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Given us an easy way to manage and keep track of our money
  • Helped us know what smart expenses we could make and what we can afford to spend on
  • Given us clear objectives and paths to growing financially
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Implementing QB saved us lots of money that would have otherwise went to an accountant for tax prep. QB does a lot of the work for us, saving time with the accountant, prep for accountant meetings, and lots of time and money to prepare a return
  • This saved us time and money on checks, envelopes, stamps and LATE FEES!
  • Record keeping and reporting are 2 invaluable features QB Online does really well.
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