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QuickBooks Online

QuickBooks Online

Overview

What is QuickBooks Online?

QuickBooks Online is a SaaS version of the QuickBooks product. It contains all of the features found in the local version. Higher-priced plans include greater automation, payment management, inventory and time tracking, and analytics features.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 44 features
  • Bank reconciliation (137)
    6.2
    62%
  • Accounts receivable (131)
    6.0
    60%
  • Standard reports (128)
    5.3
    53%
  • Dashboards (124)
    4.7
    47%

Reviewer Pros & Cons

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Pricing

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Self-Employed

$15

Cloud
per month

Simple Start

$25

Cloud
per month

Plus

$75

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

QuickBooks Online Demo | CAN

YouTube
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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

3.1
Avg 7.5

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

2.5
Avg 7.1

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

3.7
Avg 8.0

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

5.3
Avg 7.6

General Ledger and Configurable Accounting

Financial management solution, including capabilities for general ledger and configurable accounting

3.7
Avg 7.4

Inventory Management

The ability to track and manage the flow of goods or materials into and out of an inventory.

1.2
Avg 7.0

Order Management

The ability to process orders, and track them from quote to cash.

3.7
Avg 7.4
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Product Details

What is QuickBooks Online?

QuickBooks Online is a SaaS verison of the QuickBooks product. It contains all of the features found in the local version, features typical of similarly priced accounting software. The monthly fee for this service starts at $10 and climbs to $30 with the Plus version, which has the richest features. The base level allows for unlimited invoices and estimates, expense tracking, importing from Excel or Quickbooks desktop, data backup, mobile accessibility, and integration with many other applications. The Essentials pricing plan contain more automation, more bill and payment management, as well as inventory and time tracking, and the Plus package contains budgeting and analytic features.

QuickBooks Online Competitors

QuickBooks Online Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

QuickBooks Online is a SaaS version of the QuickBooks product. It contains all of the features found in the local version. Higher-priced plans include greater automation, payment management, inventory and time tracking, and analytics features.

Priority AccountEdge, FreshBooks, and Zoho Books are common alternatives for QuickBooks Online.

Reviewers rate Cash management highest, with a score of 6.3.

The most common users of QuickBooks Online are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(1810)

Attribute Ratings

Reviews

(51-75 of 161)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
QuickBooks is not being using by the whole company just by our accounting department. We use QuickBooks to enter in invoices for payment, record bank transactions, pay bills, currently run a variety of reports, enter in bank deposits and create invoices to mail to customers.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
QuickBooks Online is being used by our accounting for social media department where we specifically do all accounting for social media marketing and advertising. We found it best fit to manage this segment of our expenses and revenues. Revenues include brand deals, commission based sales, and ad hoc other items. Expenses include content creation and marketing expenses.
Score 1 out of 10
Vetted Review
Verified User
Incentivized
The only department that used it was the finance department. It was a short term solution for a rapidly growing company. It was used for over a year there before transitioning to Oracle's netsuite. We used the system for the entirety of the accounting function for which I oversaw payroll and accounts payable.
May 01, 2021

Quickbooks and Me

Score 9 out of 10
Vetted Review
Verified User
Incentivized
QBO is being used by me, the accountant and my boss. I use it for bookkeeping exclusively. It is used for recording and paying bills, tracking expenses, making reports, managing 1 bank account and 2 credit card accounts--three if we count QBO's own charging system. My boss uses it to generate invoices, make deposits, and integrate with proprietary software of his company. No other employees use QBO as there is no need. Since I work from home, it is very easy to communicate what each of us is doing because it appears instantly.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
QuickBooks Online is my go-to accounting system. All of my business transactions are uploaded to QuickBooks Online every month so that I can track my income and expenses. I also use QuickBooks Online to send invoices and receive payments from customers. It's a great overall accounting system that allows me to review my financials. As a QuickBooks Online ProAdvisor, I also offer assistance to others when needed.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We began using Quickbooks software about 15 years ago, but recently (in the past 8 years) migrated to QuickBooks Online. What a wonderful difference this made. The online version is so easy to use and we all love that it updates when necessary. While it's important that I find it easy to use, what's more important for me is that my staff has absolutely no problem using it. They find it simple to use and they love the different help boxes that guide them. The reporting is also very good and definitely solves some of the problems we had in terms of drafting reports to look at earnings from year to year and quarter to quarter.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is being used to have better control over our finances, as well as financial reporting and integration with our outside accountants. It is allowing us to have clearer insights into our financial position and identify any cash flow issues that may arise because of our case census.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We initially began using QuickBooks Online as our financial reporting and invoicing system and began using it for time tracking in January of 2021 which includes Payroll and associated taxes. As an agency, we bill our clients for our time (our primary revenue stream), so we try to use it to manage how much time we spend vs. how many hours the client has authorized.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use QuickBooks Online to record all accounting information related to my entire small business. I have it integrated with my Ecommerce platform to automatically record customer data and order information, while also using it for my wholesale operation to track orders and payments. It is the easiest and most cost effective way to capture all sales and expense data, while giving me the power to generate extremely helpful reports which I can use to make business decisions.
September 04, 2020

QBO Expert and Easy

Sandeep Malhotra | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Use QBO as our primary bookkeeping and accounting software. Integrated with our bank account and company credit cards. Our CPA's are also have accountant access so it's a seamless way to do our quarterly reporting and annual reporting with tax filings. We primarily use it for Chart of Account, Balance Sheet and Profit and Loss. We do NOT use AP or AR or other transactional functionality.
Mike Bannan | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User
Accounting, bookkeeping and invoicing are the major functions that we use. Their Payroll and merchant services are just overpriced, We are a smaller sized business with 11 employees that bills clients via Bank ACH, Invoice and Credit Card. We use the live bookkeeping service from QBO. We have two users with access. The "Bookkeeping Live" service is a plus but with the basic software broken it is almost pointless. I have to upload manual bank accounting transaction and credit card accounts.

For the last few months, we have run into a problem that QB's customer support and technical teams can not seem to fix. Our bank feeds only work for some of our accounts when they have been working normally for years. This is our 6th and probably the final year of using QBO. We are currently looking to get rid of the product all due to their crappy, horrible, non-responsive, and disorganized lack of support.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
QuickBooks Online is used by our finance department to manage our inventory and bookkeeping. Additionally, our CPA has access to it. QuickBooks Online makes it easy for multiple people to access our account information and update items simultaneously without having to worry about manually backing up our books on a regular basis. If anything were to ever happen to our facility, our accounting information is backed up to the cloud and accessible from anywhere in the world, which is a HUGE for us.
Chloe Tollefson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
QuickBooks Online is used across the whole organization. We use it for reporting purposes as well as accounting purposes. We also use it to send and receive payments. It is an extremely helpful tool, you can send a payment instantly via card or bank account. We keep track of all revenues via QuickBooks Online as well.
Drew West | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Quickbooks Online (QBO) is essential to our business because it provides a combination of functionalities that no other software service packages together for a small business of our size. Our small business ships products across the US. We collect and remit sales tax to 43 different state jurisdictions, so in addition to handling our accounting, bookkeeping, tax preparation, issuing our 1099s and giving our CPA access to our books. Quickbooks Online also serves the critical function of calculating the sales tax due with each package we ship. When I create an invoice for our customer through QBO, I enter the 'Ship From' and 'Ship To' addresses, and the software automatically calculates the amount of sales tax that we need to collect and adds it to the invoice total before I send it to our customer. In case you don't know, every state has different sales tax requirements and depending on where you are shipping. You may need to collect sales tax at the state, county, and city level jurisdictions. But QuickBooks does all the calculations for you and is accurate more than 99% of the time. And when it comes time to file our sales tax returns to each state, QuickBooks Online has helpful reports to show the amount due for each jurisdiction.
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