Overview
What is QuickBooks Time?
QuickBooks Time (formerly TSheets) is a cloud-based time tracking and scheduling app that allows employees to clock in and out from the job site with the devices they’ve already got in their pockets. The vendor aims to help companies replace…
Not Recommended...See Google Play Store reviews
DON'T PURCHASE
Terrible customer service
QuickBooks Time is Great
Not as impressed as I thought with Quickbooks purchasing TSheets. Don't like the changes
QuickBooks Time is the best in Tracking Time
QuickBooks Time has a well-designed watch chart
TSheets lacking IT customer service
TSheets for the win!
Time tracking built for 2020
A Staff Scheduling Software that Works!
Tsheets is great for team time tracking, time sheet approvals, and integration with Quickbooks for desktop
Versatile Time Tracker
Solid recommendation for TSheets
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Video Reviews
1 video
Pricing
Free
$0
Premium
$8
Elite
$10
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
QuickBooks Time Demo for Premium Accounts
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is QuickBooks Time?
QuickBooks Time (formerly TSheets) is a cloud-based time tracking and scheduling app that allows employees to clock in and out from the job site with the devices they’ve already got in their pockets. The vendor aims to help companies replace paper timesheets with accurate, electronic time data as well as make payroll and invoicing faster and less costly.
QuickBooks Time also accurately tracks time and GPS points (even without cell or internet service) then automatically syncs when back in service, making it a better (and cheaper) alternative to geofencing.
The Who’s Working” feature enables companies to see where employees are located and who’s working on what in real time. QuickBooks Time also features in-app scheduling that allows users to drag and drop shifts, assign jobs, see who’s working at a glance, and send alerts to managers if employees haven’t clocked in for a job or shift as scheduled.
The vendor offers free unlimited phone, email, and chat support to all customers.
QuickBooks Time Features
- Supported: Employee Time Tracking
- Supported: Employee Scheduling
- Supported: Employee GPS Tracking
- Supported: Who's Working Window
- Supported: Payroll & Accounting Integration
- Supported: Lunch and Rest Breaks
- Supported: Overtime Alerts
- Supported: Crew Functionality
QuickBooks Time Screenshots
QuickBooks Time Video
QuickBooks Time Integrations
QuickBooks Time Competitors
QuickBooks Time Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web, SMS, Phone |
Supported Countries | Worldwide |
Supported Languages | English |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(297)Attribute Ratings
Reviews
(151-175 of 193)TSheets makes time sheets easy!
- Once setup is complete, entering payroll by the employees or supervisor is quick and easy.
- Tsheets gives another level of electronic backup of records.
- The customer service is excellent
- I would have a mandatory class on customer mapping to ensure users start on the right foot.
There's no better Time Tracker for small business
- Product is very flexible and configurable. Nearly everything we wanted to achieve in what we wanted our users to see and not see was manageable.
- Integration to QuickBooks is invaluable. Tracking time in a stand alone app would not solve our real business problem which is accurate time tracking and replacement of manual invoicing processes.
- On-boarding process was amazing. I've never experienced such fantastic support from any third party application provider. Sadam walked us through the company settings and setups and spent two hours answering questions and getting us ready to launch.
- Personalized user experience would be a nice to have, certainly not required by any means but having the ability for each user to control the experience of their view would be helpful, such as what they see when they first log in.
- Turning on and off reports for different users would be helpful. We don't want to expose all reports to all users. It may confuse them if they have access to features that they don't need.
- Would like to see an easier method for showing that timesheets have been approved by the manager. For example, when the payroll departments of our customers are looking for proof of manager approval before paying our invoices, there's no easy way to show this.
Superb Customer Support
- Tsheets has a very proactive support system. The ability to "chat" with a person, such as Max (Thanks again Max!!) to get immediate assistance has been invaluable.
- Tsheets is always listening to its users to implement changes and improvement - but sometimes the changes don't work across the board. For instance, you can add the feature to round employee time to the nearest measurement (there are several options) but it then rounds everything - including breaks and switching jobs which no longer allows the employee the allocated time.
Great Support Team!
- Enables our crew to track time across multiple jobs.
- Keeps me from having to manually input every employee's time into QuickBooks.
- Tech Support is awesome!
- It would be nice if it were easier to clock in and out via text or phone call.
- I wish we had the ability to copy one employee's time sheet and create another time sheet for another employee. Our crew works in teams and sometimes it would be helpful if I could copy one time sheet for multiple employees.
TSheets Always Improving
- User interface is intuitive for users and managers. This made training and user adoption easy.
- The app has never had a glitch. So support is minimal.
- Interfaces with QuickBooks for customers, jobs and service items. We only have to maintain one version of our lists.
- Online Chat. TSheets employees are fast to respond and have always resolved the issue on the first contact. Elaina is great!
- The web app can look very busy.
Great Customer Support
- Customer Support
- Accurate Time Clocks
- Easy to read
- So far so good
- Tracks time for jobs or projects.
- Tracks paid time off and holiday hours.
- Allows us to see where the employees are when they clock in and out.
- They could add a way to calculate mileage using the GPS feature. We reimburse for mileage, but the employees have to manually calculate it and enter the miles into a data field. Then that has to be manually added up and entered into payroll.
Time Tracking Tracking at Its Best.
- Tracking time by client.
- Detailed reporting by project.
- Tight integration with Quickbooks Online.
- It would be nice to have some short and to the point tutorials from TSheets.
- Reporting options. I would like to be able to do reporting, by customer, by more than one service item.
- The approval process could be a little less involved.
Jeanie and TSheets are great to work with!
- TSheets' mobile app is easy to use for the employees.
- In operating a service based business, the GPS system is helpful in managing my schedule to know where the technicians are at and who can do what jobs.
- The back end side TSheets and the customer support is so easy and helpful to use.
- The only thing I can think of is either add payroll services or making the system more easily integrated with some of the payroll systems which are available on the market.
Trust TSheets TrustRadius users
- Tracks Time
- Integrates with QuickBooks
- Very user-friendly
- Mapping invoices
Why aren't you using this software yet?
- Time Tracking
- Job Costing
- Employee Mapping
- Each company should get a free admin account. I don't mind paying per user but I feel they should throw in an admin for free.
TSheet and Alicia saved the day and payday
I have been looking to move services for the last year and they have always answered any questions that I have had in the past.
- Customer service
- Updated technology
- GPS integration with cell phones
Awesome Product
- Their customer support is awesome - Amanda was most helpful.
- Was simple to set up and implement.
- Staff like that they don't have to carry a note book any longer to keep track of time spent on customer accounts and transfer into a timesheet system at end of day/week.
- Like the ability to use the mobile app when on the move.
- In the Canadian version of QuickBooks can not use the web connector drop down in QuickBooks, we have to run the connector each time from Tsheets. Seems backward.
- Want the ability to change font size on the mobile app to be smaller so that customer jobs on the app can be seen better. They truncate and cut off part of the job. We had to be creative in our job names in QuickBooks to see them on the app.
Great Product - EXCELLENT Customer Service
- Anyone I have ever spoken to in customer service is very knowledgeable. If they don't know the answer they will find out.
- Very user-friendly application.
- Smooth transition into QuickBooks.
Best time-tracking system used by far!
- The program is extremely user-friendly when it comes to time entering, and tracking time as well.
- TSheets has the ease of importing information into QuickBooks or other software such as ADP, or Kiosk.
- It is easy to input and edit settings of authorization for each manager.
- I would recommend creating a setting where managers and/or administrators can approve PTO requests.
No Rocket Scientist
- Great customer service
- Manage time for employees and customers for billing and pay
- Ability to customize what information you would like to track
- I would like the ability to select a customer and to run an approval report on.
I am not sure if this would be a program for you if you were a service worker and had a large amount of material that you had to add to your hours worked when you were generating an invoice ( i.e. electrician, plumber, welder).
Save time by tracking time with TSheets
- TSheets makes it incredibly simple for employees to track their work. All it takes is a click to clock in and they're ready to work. They can track time by client, and by project whether they're in the office or on the road, or even working at home.
- TSheets makes it easy for me to see at a glance not only who is working, but where they're at, and what they're working on. I can receive alerts if someone doesn't clock in on time, if someone clocks out early, or if someone is coming up on overtime. It makes it much simpler to track time properly.
- TSheets makes it easy to track billable time by client and/or project. A few clicks and the time information is exported to our accounting software and I can easily create time-based invoices by client - with reports to back it up if necessary. It saves an incredible amount of time on both payroll and client billing.
- The only thing I've run into that I think I would like to see change is the My Time Card option to pop-out from the website into a new window on your computer. It would be really nice if this had an "always on top" option so that it doesn't get buried under multiple windows. This would make it even simpler than it already is to switch time between projects.
TSheets
- GPS Tracking
- Sending reminders
- Customer Service
- What other users have told me is that desktop service is not user-friendly. I have not had problems using it but what others told me is that they find it easier to use the app on their phones.
Customer Service is Awesome!
- Tsheets is easy to use, even for those who don't like mobile apps or time tracking.
- Customer service is top notch! They are never too busy, irritated or bothered by your questions, even if you call a lot (like I did). Dawn was so helpful with me today, and although she was relatively new, she was able to assist me with everything that I asked her.
- It has a lot of controls.
- Customer service is top notch
- Editing time sheets themselves. I often have had to go back to insert time into an employee's record to make it easier for them to follow. Editing time records after they have been entered isn't always easy.
- Reading the calculated time bar at the top could be improved. I love the break out on the payroll report, however, it can mislead employees into believing they have worked more hours than they actually have.
Great Product
- Support by Alicia was wonderful. It's nice to be able to talk to a person.
Sensible, and easy to use time management software
- Scheduling overview
- Accurate GPS reporting of technicians
- Expense reporting application built in
Accurate, user-friendly, cost effective.
- I can track how many hours for each customer
- I can see where my employees are
- The integration with QuickBooks is great. Specifically the employee information, service items, and customer information.
- The many options for 'permissions' is extremely helpful and provides nice flexibility to any company's needs.
- The customer service is phenomenal!
- The GPS tracking is a great feature as well.
- One function that I have not seen yet is the ability to assign workers comp codes to the various 'service' items. One employee could be working in 4 different area or services. Each service then has a different workers comp code with a different premium rate that is calculated by the hours worked per employee. For construction companies, this would be a nice "add-on" feature.
Love TSheets
- Location Tracking
- Time sheet tracking
- QuickBooks Integration
- We'd like the ability to report commissions and bonuses through TSheets. I believe the software is constantly improving and adding new features.
Synergy Aero trusts TSheets
- User interface is excellent.
- Online and Telephone technical support is outstanding. All the techs really know the software, are extremely helpful and friendly. Janine Davis was able to help me work thru an issue that really helped me straighten out our file system and correct errors.
- Integrates well with QuickBooks.
- Some of the features are difficult to find, but once pointed out by the technician, everything was more clear.