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Rackspace Managed Hosting

Rackspace Managed Hosting

Overview

What is Rackspace Managed Hosting?

Rackspace Managed Hosting is cloud computing company Rackspace's managed IT services and IaaS offering. Its infrastructure options include bare metal servers, virtual single-shared servers, and cloud multi-tenant environments.

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Learn from top reviewers

Business email crippled while we waited a MONTH for support

Rating: 1 out of 10
September 27, 2023
IncentivizedVetted ReviewVerified User
We moved my company’s six email accounts to Rackspace Managed Hosting two months ago.
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Verified user
C-Level Executive
Rackspace Managed Hosting1 year of experience

In my opinion, Rackspace fell flat on their face - Terrible incident response

Rating: 1 out of 10
December 15, 2022
Vetted ReviewVerified User
We use Rackspace Managed Hosting to host a Microsoft Exchange email server.
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Harry Reif
Executive - Corporate
VP-co-owner
The Wishing Well, LLC
Rackspace Managed Hosting10 years of experience

Rackspace hits the sweet spot between price, reliability, and usability.

Rating: 8 out of 10
November 20, 2021
IncentivizedVetted ReviewVerified User
We use Rackspace for their OpenStack hosting. This allows us to run our automation in the cloud and on-prem the same. The benefit is tremendous as we don't have to write two s...
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Verified user
Professional
Rackspace Managed Hosting4 years of experience

Cloud server hosting made easy

Rating: 5 out of 10
April 25, 2019
IncentivizedVetted ReviewVerified User
We host a few servers with Rackspace for various things like serving up web sites and running a Nagios monitoring platform. We chose Rackspace because we wanted to have a few ...
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John Reeve
Engineer - Engineering
Co-founder, lead developer
Intervals
Rackspace Managed Hosting10 years of experience

Rackspace - Pretty Good, I Think!

Rating: 7 out of 10
February 5, 2018
IncentivizedVetted ReviewVerified User
We use Rackspace for our web and database hosting, with our use handled within the IT and eCommerce departments. Our dealings with Rackspace circle around the technical aspect...
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Gideon Caspi
Manager - Marketing
Web Manager
Joe Browns
Rackspace Managed Hosting2 years of experience
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Pricing

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Linux

$23.00

Cloud
per month

Windows

$75.00

Cloud
per month

Windows + SQL

$128.00

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Rackspace Managed Hosting?

Rackspace Managed Hosting is cloud computing company Rackspace's infrastructure-as-a-service offering. Its infrastructure options include bare metal servers, virtual single-shared servers, and cloud multi-tenant environments. Their options support general computing, databases, networking, storage, connectivity uses, and virtualized servers.

Bare Metal
A single dedicated server with a specific function, like a web server or database server. Storage, networking, and database options can be customized.

Virtualization
A single shared server that allows multiple users of the OS to each control their own network resources with the shared environment.

Private Cloud
Compute resources are shared within an organization, to offer a multi-tenant environment for (internal or external) customers.

Rackspace Managed Hosting Integrations

Rackspace Managed Hosting Competitors

Rackspace Managed Hosting Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Rackspace Managed Hosting is cloud computing company Rackspace's managed IT services and IaaS offering. Its infrastructure options include bare metal servers, virtual single-shared servers, and cloud multi-tenant environments.

Amazon Web Services are common alternatives for Rackspace Managed Hosting.

The most common users of Rackspace Managed Hosting are from Small Businesses (1-50 employees).
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Comparisons

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Reviews From Top Reviewers

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(1-5 of 15)

Rackspace hits the sweet spot between price, reliability, and usability.

Rating: 8 out of 10
Incentivized
November 20, 2021
Verified User
Professional in Engineering
Internet Company, 201-500 employees
Vetted Review
Verified User
Rackspace Managed Hosting
4 years of experience
Use Cases and Deployment Scope
We use Rackspace for their OpenStack hosting. This allows us to run our automation in the cloud and on-prem the same. The benefit is tremendous as we don't have to write two sets of deployment logic and automation.
Pros
  • OpenStack
  • Support
  • DNS
  • AutoSaving
Cons
  • Lack of features compared to other clouds
  • More support for tools that expose the API to end users like ansible and terraform
  • The workflow can sometimes be buggy.
Likelihood to Recommend
RackSpace is terrific for the budget-conscious enterprise-level cloud experience. If you're willing to put the effort in the payoff is tremendous especially if using a hybrid cloud model. That being said the experience and knowledge are rarely transferrable to other jobs. If you're looking for hosted OpenStack look no further.

Reaping the Rackspace Rewards - A Business Testimony from a Cloud Perspective

Rating: 8 out of 10
Incentivized
June 28, 2014
JW
John Wooten
§ Chief Executive Consultant
╬ ConsultED (Information Technology and Services, 1-10 employees)
Vetted Review
Reseller
Rackspace Managed Hosting
6 years of experience
Use Cases and Deployment Scope
Rackspace is, and has been, a cornerstone component of our business solutions and service offerings. Utilized both as an underpinning of our own internal operations, Rackspace Cloud Servers has also served as direct extension of our business to address a wide range of client-specific data center applications and storage requirements. Scalable, secure, redundant, compliant and cost-effective... all backed by the highest level of always-on support we have ever received within this highly competitive and ever-evolving market. Simply put, for much of what our consultancy does? Rackspace IS our business!
Pros
  • Flexibility: Rackspace affords complex topologies, independent storage scalability and distributed workloads. Mix-and-match to meet our client's specific use-cases keeps us competitive.
  • Consistency: having used multiple providers at various times for various reasons, one of the more striking differences in the cloud servers market in our findings is the consistency of service. While at times other players achieved some higher level benchmark testing, these were typically short-lived - Rackspace has provided us the most confidence in "getting what we are paying for/expecting to achieve"
  • Service and Support: these days, it almost seems like this area has become cliche. As an extension of the above technical "Consistency", the levels of Support at Rackspace allow our business the confidence to do what we do best: solve technology problems, unabated and undaunted. While I have been exposed to industry competitors smirking at Rackspace's "Fanatical Support" moniker, it has been this industry-leading, platinum-standard level of support by Rackspace that has allowed our business to pursue service and solutions areas without blinking. This would not have been possible for us with other vendors; again, Rackspace has always delivered for us as if they were members of our own organization - they made it their business to be in our business!
Cons
  • There is a little too much homogeneity of hardware in my opinion.
  • Could use some advancements in auto-scaling, reserve/spot pricing, external storage, reserved IPs.
  • Control Panel: while we have seen much improvement to the Rackspace c-panel, this should be seen as an area where the company continues to commit itself to further enhancements - the palatability of the end-user is often overlooked, but human nature will default towards ease-of-use and intuitiveness every time. Keep at this!
Likelihood to Recommend
While we have made great use of other IaaS providers (AWS, Linode, etc.) these typically have come as a result of "one-off" type requirements for a given project. One of the reasons we find Rackspace best-suited for our day-in, day-out business needs is that it is the closest turn-key offering to meet the majority of requirements across start-up to medium-tier to large-scale enterprise demands. This is not to say Rackspace does not meet needs for complex demands; it does mean that we rarely have to look elsewhere to satiate any given project's specifications and requirements.

Rackspace - Pretty Good, I Think!

Rating: 7 out of 10
Incentivized
February 05, 2018
GC
Gideon Caspi
Web Manager
Joe Browns (Retail, 51-200 employees)
Vetted Review
Verified User
Rackspace Managed Hosting
2 years of experience
View profile
Use Cases and Deployment Scope
We use Rackspace for our web and database hosting, with our use handled within the IT and eCommerce departments. Our dealings with Rackspace circle around the technical aspects of hosting and serving our website and database files, and optimising the performance of both of these. It is important to note that they are responsible for the software and hardware on the server side, with no relation to the codebases themselves.
Pros
  • Great and responsive service
  • Good up time, almost no occurrences of website downtime
  • Flexible with the requirements of the business
Cons
  • Work to best practices, at times clunky
  • Not the cheapest...
  • Very technical, at times advisers find it difficult to "dumb down" their questions regarding services you're requesting
Likelihood to Recommend
This rating is based on the fact that Rackspace provides good service and responds to enquiries relatively quickly, and the product (hosting) appears to be very good. However, I am unable to compare their service one-to-one with others, as in general, I have experienced fairly good web hosting overall, so cannot say that they are definitely better than other options. To my knowledge, Rackspace was selected for their record with uptime and customer service.

Good luck Rackspace

Rating: 6 out of 10
Incentivized
February 08, 2018
Verified User
Technician in Information Technology
Computer Software Company, 201-500 employees
Vetted Review
Verified User
Rackspace Managed Hosting
1 year of experience
Use Cases and Deployment Scope
Rackspace is being used to host many of our servers and databases. It is not being used by our whole organization because we are working on switching over to AWS. Rackspace used to be great and reliable but has slowly been less and less reliable. Rackspace has been great at building new servers and customizing them which has been great as we are building out more machines.
Pros
  • Easy to build out new servers.
  • Can pre-install a few different flavors of Linux.
  • Easy to use UI.
Cons
  • Fewer outages would be great.
  • Work harder on improving their product and its reliability. No outages is the only acceptable goal.
Likelihood to Recommend
Rackspace has been a great service but it is almost like they are slowly giving up on their product but would still happily help support you when you move over to AWS. It seems almost as if they are pushing you off their servers and then offering their business to help you once you are running your stuff off AWS.

Alternative Hosting Platform with Fanatical Support

Rating: 10 out of 10
Incentivized
May 01, 2017
JL
Jordan Leano
IT Manager
Modus Operandi (Marketing and Advertising, 51-200 employees)
Vetted Review
Verified User
Rackspace Managed Hosting
8 years of experience
View profile
Use Cases and Deployment Scope
We currently use multiple products of Rackspace throughout the entire organization. We first used their cloud site solution and then we added their cloud server solution. When a new email solution had to be addressed, Rackspace's Webmail and Hosted Exchange worked great. We have since moved to Office 365, but working with Rackspace's fanatical support team made everything easy and stress free.
Pros
  • Fanatical Support - I can't stress how great their team is. Not only are they knowledgeable, whenever I call in (during the day or in the middle of the night), I never have to wait more than a minute to speak to someone.
  • Webmail, Hosted Exchange, and Office365 Support - As an IT team of one, Rackspace's cloud solution and migration team has really helped me over the years to minimize issues for users, but also provide a reliable and flexible email platform.
Cons
  • Lack of an autoscale solution - I had a project where I ended up spinning up 30 webheads and 20 MySQL servers (1 master and 19 slaves). The actual campaign lasted 4 hours, but during that live period, I had to have all those machines up and running. Definitely not a cheap environment, but if there was an autoscale solution, the high cost could have been avoided.
Likelihood to Recommend
Their fanatical support is the main reason I will recommend Rackspace. I am never on hold for a long time when I call in, I can call at any time of the day (even in the middle of the night), the team is very knowledgeable and will go out of the way to find a solution, and most importantly, they are always friendly.
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