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Rackspace Managed Hosting

Rackspace Managed Hosting

Overview

What is Rackspace Managed Hosting?

Rackspace Managed Hosting is cloud computing company Rackspace's managed IT services and IaaS offering. Its infrastructure options include bare metal servers, virtual single-shared servers, and cloud multi-tenant environments.

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Learn from top reviewers

Business email crippled while we waited a MONTH for support

Rating: 1 out of 10
September 27, 2023
IncentivizedVetted ReviewVerified User
We moved my company’s six email accounts to Rackspace Managed Hosting two months ago.
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Verified user
C-Level Executive
Rackspace Managed Hosting1 year of experience

In my opinion, Rackspace fell flat on their face - Terrible incident response

Rating: 1 out of 10
December 15, 2022
Vetted ReviewVerified User
We use Rackspace Managed Hosting to host a Microsoft Exchange email server.
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Harry Reif
Executive - Corporate
VP-co-owner
The Wishing Well, LLC
Rackspace Managed Hosting10 years of experience

Rackspace hits the sweet spot between price, reliability, and usability.

Rating: 8 out of 10
November 20, 2021
IncentivizedVetted ReviewVerified User
We use Rackspace for their OpenStack hosting. This allows us to run our automation in the cloud and on-prem the same. The benefit is tremendous as we don't have to write two s...
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Verified user
Professional
Rackspace Managed Hosting4 years of experience

Cloud server hosting made easy

Rating: 5 out of 10
April 25, 2019
IncentivizedVetted ReviewVerified User
We host a few servers with Rackspace for various things like serving up web sites and running a Nagios monitoring platform. We chose Rackspace because we wanted to have a few ...
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John Reeve
Engineer - Engineering
Co-founder, lead developer
Intervals
Rackspace Managed Hosting10 years of experience

Rackspace - Pretty Good, I Think!

Rating: 7 out of 10
February 5, 2018
IncentivizedVetted ReviewVerified User
We use Rackspace for our web and database hosting, with our use handled within the IT and eCommerce departments. Our dealings with Rackspace circle around the technical aspect...
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Gideon Caspi
Manager - Marketing
Web Manager
Joe Browns
Rackspace Managed Hosting2 years of experience
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Pricing

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Linux

$23.00

Cloud
per month

Windows

$75.00

Cloud
per month

Windows + SQL

$128.00

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Rackspace Managed Hosting?

Rackspace Managed Hosting is cloud computing company Rackspace's infrastructure-as-a-service offering. Its infrastructure options include bare metal servers, virtual single-shared servers, and cloud multi-tenant environments. Their options support general computing, databases, networking, storage, connectivity uses, and virtualized servers.

Bare Metal
A single dedicated server with a specific function, like a web server or database server. Storage, networking, and database options can be customized.

Virtualization
A single shared server that allows multiple users of the OS to each control their own network resources with the shared environment.

Private Cloud
Compute resources are shared within an organization, to offer a multi-tenant environment for (internal or external) customers.

Rackspace Managed Hosting Integrations

Rackspace Managed Hosting Competitors

Rackspace Managed Hosting Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Rackspace Managed Hosting is cloud computing company Rackspace's managed IT services and IaaS offering. Its infrastructure options include bare metal servers, virtual single-shared servers, and cloud multi-tenant environments.

Amazon Web Services are common alternatives for Rackspace Managed Hosting.

The most common users of Rackspace Managed Hosting are from Small Businesses (1-50 employees).
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Comparisons

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Reviews From Top Reviewers

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(1-5 of 9)

Rackspace hits the sweet spot between price, reliability, and usability.

Rating: 8 out of 10
Incentivized
November 20, 2021
Verified User
Professional in Engineering
Internet Company, 201-500 employees
Vetted Review
Verified User
Rackspace Managed Hosting
4 years of experience
Use Cases and Deployment Scope
We use Rackspace for their OpenStack hosting. This allows us to run our automation in the cloud and on-prem the same. The benefit is tremendous as we don't have to write two sets of deployment logic and automation.
Pros
  • OpenStack
  • Support
  • DNS
  • AutoSaving
Cons
  • Lack of features compared to other clouds
  • More support for tools that expose the API to end users like ansible and terraform
  • The workflow can sometimes be buggy.
Likelihood to Recommend
RackSpace is terrific for the budget-conscious enterprise-level cloud experience. If you're willing to put the effort in the payoff is tremendous especially if using a hybrid cloud model. That being said the experience and knowledge are rarely transferrable to other jobs. If you're looking for hosted OpenStack look no further.

Reaping the Rackspace Rewards - A Business Testimony from a Cloud Perspective

Rating: 8 out of 10
Incentivized
June 28, 2014
JW
John Wooten
§ Chief Executive Consultant
╬ ConsultED (Information Technology and Services, 1-10 employees)
Vetted Review
Reseller
Rackspace Managed Hosting
6 years of experience
Use Cases and Deployment Scope
Rackspace is, and has been, a cornerstone component of our business solutions and service offerings. Utilized both as an underpinning of our own internal operations, Rackspace Cloud Servers has also served as direct extension of our business to address a wide range of client-specific data center applications and storage requirements. Scalable, secure, redundant, compliant and cost-effective... all backed by the highest level of always-on support we have ever received within this highly competitive and ever-evolving market. Simply put, for much of what our consultancy does? Rackspace IS our business!
Pros
  • Flexibility: Rackspace affords complex topologies, independent storage scalability and distributed workloads. Mix-and-match to meet our client's specific use-cases keeps us competitive.
  • Consistency: having used multiple providers at various times for various reasons, one of the more striking differences in the cloud servers market in our findings is the consistency of service. While at times other players achieved some higher level benchmark testing, these were typically short-lived - Rackspace has provided us the most confidence in "getting what we are paying for/expecting to achieve"
  • Service and Support: these days, it almost seems like this area has become cliche. As an extension of the above technical "Consistency", the levels of Support at Rackspace allow our business the confidence to do what we do best: solve technology problems, unabated and undaunted. While I have been exposed to industry competitors smirking at Rackspace's "Fanatical Support" moniker, it has been this industry-leading, platinum-standard level of support by Rackspace that has allowed our business to pursue service and solutions areas without blinking. This would not have been possible for us with other vendors; again, Rackspace has always delivered for us as if they were members of our own organization - they made it their business to be in our business!
Cons
  • There is a little too much homogeneity of hardware in my opinion.
  • Could use some advancements in auto-scaling, reserve/spot pricing, external storage, reserved IPs.
  • Control Panel: while we have seen much improvement to the Rackspace c-panel, this should be seen as an area where the company continues to commit itself to further enhancements - the palatability of the end-user is often overlooked, but human nature will default towards ease-of-use and intuitiveness every time. Keep at this!
Likelihood to Recommend
While we have made great use of other IaaS providers (AWS, Linode, etc.) these typically have come as a result of "one-off" type requirements for a given project. One of the reasons we find Rackspace best-suited for our day-in, day-out business needs is that it is the closest turn-key offering to meet the majority of requirements across start-up to medium-tier to large-scale enterprise demands. This is not to say Rackspace does not meet needs for complex demands; it does mean that we rarely have to look elsewhere to satiate any given project's specifications and requirements.

Cloud server hosting made easy

Rating: 5 out of 10
Incentivized
April 25, 2019
JR
John Reeve
Co-founder, lead developer
Intervals (Internet, 1-10 employees)
Vetted Review
Verified User
Rackspace Managed Hosting
10 years of experience
View profile
Use Cases and Deployment Scope
We host a few servers with Rackspace for various things like serving up web sites and running a Nagios monitoring platform. We chose Rackspace because we wanted to have a few cloud servers outside of our normal cloud ecosystem. This was an important factor for monitoring, because we wanted to monitor our production environment, which is hosted with a different vendor, from outside that vendor's network.
Pros
  • It's easy to spin up new cloud instances.
  • Creating backup images is easy.
Cons
  • Their backup tools are confusing and could use some clarification. We ended up getting charged for backup licenses on nonexistent servers, and that was frustrating because they would not refund us the fees as they declared it our fault for misunderstanding their terms.
  • They need to stop charging for "fanatical" support. Their support service has gotten worse over the years and now they are charging us a monthly fee. It's enough of a rub that we'll most likely move our servers to a different company.
Likelihood to Recommend
It is well suited for creating cloud servers fast and easily. We found it useful when we wanted to experiment with different Linux distributions. It was easy to get them going, test them, then tear them down and rebuild them. We use Rackspace cloud servers for less critical stuff, such as less important web sites and backup monitoring servers. I would not put my production servers with Rackspace.

Rackspace, solid vendor with great uptime and amazing support

Rating: 9 out of 10
Incentivized
June 07, 2019
Verified User
Director in Information Technology
E-Learning Company, 11-50 employees
Vetted Review
Verified User
Rackspace Managed Hosting
6 years of experience
Use Cases and Deployment Scope
Rackpace Cloud is being used in two ways in our company, for file hosting and for their Managed Cloud Hosting platform. We use it across the entire company, and rely heavily on the cloud-based cloud system for many important aspects of the company. The Managed Cloud Hosting Platform is vital to our presence online, and we rely on Rackspace to provide industry-leading uptime, and have been rarely disappointed.
Pros
  • A great guarantee of uptime.
  • Amazing support, who are available in moments via Chat.
  • Has easy upgrades and downgrades between plans.
  • Fair pricing (you get what you pay for).
Cons
  • During a couple of planned upgrades, the timeline was a bit ambiguous.
  • There have been a few times when tech support seemed unhelpful.
  • We've hit storage/CPU limit without much notice on a unique project.
Likelihood to Recommend
If you're looking for a hosting platform that offers real support people and will make sure your site is up and running, then Rackspace Cloud is for you. It's not the cheapest option, but when you need a "real" hosting platform I would recommend Rackspace. This also goes for their Cloud-based files and option. It's such a good platform.

Steady & useful

Rating: 10 out of 10
Incentivized
March 14, 2017
VC
Valerie Cabral
Senior Product Manager
Package Concierge, Inc. (Real Estate, 11-50 employees)
Vetted Review
Verified User
View profile
Use Cases and Deployment Scope
All email is Rackspace hosted, all cloud hosting is also done through Rackspace. Functionally, only one department is really aware of Rackspace or directly interacts with it, but the whole company and product is dependent upon it. Rackspace allows us to administer our email and to dependably host the SaaS portion of our product- both of which have been extremely stable throughout my tenure.
Pros
  • Simple email administration
  • Dependable cloud hosting
  • Helpful support staff
Cons
  • Easier transfer from Rackspace Email to Exchange
  • Modernize look of mail interface
Likelihood to Recommend
Very well suited to businesses needing a simple way to implement company email. Also useful for small businesses who need a reasonably priced but extremely stable cloud hosting solution. Since the email interface can be clunky, it is perhaps more suitable when at least someone on the team has an understanding of technical software setup.
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