Rackspace, solid vendor with great uptime and amazing support
Rating: 9 out of 10
June 07, 2019
Vetted Review
Verified User
6 years of experience
Rackpace Cloud is being used in two ways in our company, for file hosting and for their Managed Cloud Hosting platform. We use it across the entire company, and rely heavily on the cloud-based cloud system for many important aspects of the company. The Managed Cloud Hosting Platform is vital to our presence online, and we rely on Rackspace to provide industry-leading uptime, and have been rarely disappointed.
- A great guarantee of uptime.
- Amazing support, who are available in moments via Chat.
- Has easy upgrades and downgrades between plans.
- Fair pricing (you get what you pay for).
Cons
- During a couple of planned upgrades, the timeline was a bit ambiguous.
- There have been a few times when tech support seemed unhelpful.
- We've hit storage/CPU limit without much notice on a unique project.