Skip to main content
TrustRadius
Blackbaud Raiser's Edge NXT

Blackbaud Raiser's Edge NXT

Overview

What is Blackbaud Raiser's Edge NXT?

Raiser's Edge NXT is cloud fundraising and constituent relationship management software from Blackbaud.

Read more
Recent Reviews
Read all reviews

How Blackbaud Raiser's Edge NXT Differs From Its Competitors

Data Intelligence

Having a section in the fundraiser work center titled "Needs attention" with a recommendation listed below each constituent helps our fundraisers plan out who needs to be contacted and who's at the top of the priorities list. Having the "Add action" button in the exact same place, as well as the …
Continue reading

Data Intelligence

I'm far less into analytics than some of my colleagues, but having conversations with them, I do see the benefit of having information literally "at our fingertips." It allows me to organize my information and workload to make it more manageable, especially because I have split duties (gift entry …
Continue reading

Data Intelligence

Blackbaud Raiser's Ede contains target analytics to see insights into prospects, wealth management, capacity, propensity, etc.
Blackbaud Raiser's Edege NXT has capabilities to manage of prospects and portfolios through many layers of database buildout and capabilities
Continue reading

Data Intelligence

Blackbaud Raiser's Edge NXT allows us to more effectively track information such as giving history to allow us to cater our fundraising efforts to specific donor preferences. Blackbaud Raiser's Edge NXT makes it easy to see this information which helps us to determine quickly how to interact with …
Continue reading

Data Intelligence

I do not personally use the prospect and wealth research tools but our Advancement Strategy Director does and finds them to be more complete and accurate than our old ones. We currently use Research Point and Blackbaud wealth ratings to research constituent wealth. RE has made it viable for us to …
Continue reading

Data Intelligence

At present, we do not use the analytics or data intelligence. I can see how it would be beneficial to a larger organization, or to a larger Development team looking to expand its donor database.
Continue reading

Data Intelligence

We've been able to track and record appeal information efficiently, giving us insight into who is donating to what appeal- which gives the Direct Mail department accurate information to make informed decisions on the future of mailings. We've also been able to track giving of major donors in a way …
Continue reading

Data Intelligence

We are able to easily see our retention, lapsed donors and donors that have increased or decreased their giving. The wealth rating (stars) are a good starting point for getting an idea about a constituent's capacity for giving and we are able to add our own information to the record - including …
Continue reading

Data Intelligence

We are working towards using the data and analytics provided by Blackbaud Raiser's Edge NXT. At this time, we do take a look at the wealth screen to determine the gift ask for donors. As we are still learning the product, we do not use, at this time, more of the data and analytics provided by …
Continue reading

Data Intelligence

Analytics and data intelligence are key to our area! Our advancement service folks are constantly in the system researching and updating information for the front line fundraisers to be able to use. We are able to communicate with our constituents in the way that they want to be communicated with …
Continue reading

Data Intelligence

Raiser's Edge allows our organization to pull reports to get a great overall picture of fundraising numbers and demographics throughout the year. It is really easy to build a report that allows tracking for various needs. For example, you can pull annual numbers for monthly givers, events, and …
Continue reading

Data Intelligence

The data and analytics have really played a critical role in fundraising by giving us a holistic approach to to prospective donors who will make cash donations as well as engage their employees as volunteers. This gives us a sense of those companies with strong corporate social responsibility …
Continue reading

Data Intelligence

Tags are an especially helpful functional insight. This flags constituents who haven't been contacted in a while, have over due pledges, their birthday is coming up, or is at risk of being lost as a donor. This type of insight provides fundraisers with pointed and actionable steps to take. The …
Continue reading

Data Intelligence

The analytics have helped our Regional Development Executives keep better track of their prospects and actions, which has improved donations.
Continue reading

Data Intelligence

I believe it has impacted our business because this year we have gone above and beyond what our goal was to raise for our community hospital. All of the improvements to easily access the information of our donors really allows our fundraisers to go out in the community and meet with donors and …
Continue reading

Data Intelligence

RE could be better at providing wealth screening information on constituents and make recommendations for e gay snd solicitation on a daily basis for each staff person based on assigned prospects.our major gifts and annual giving need to grow and thus level of organization and support would enable …
Continue reading

Data Intelligence

We appreciate having analytics integrated into our NXT contract, so we get an annual refresh on wealth ratings. Our organization doesn't rely heavily on it, but it is an additional tool for us.
Continue reading

Data Intelligence

We are able to continuously review our donor database and adjust portfolios as needed. There are also a number of reports to "catch" donors who are lapsing or are in danger of falling out of sight. Through action tracking, fundraisers are able to enter daily activity. This is useful for all …
Continue reading

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 13 features
  • Role-based user permissions (9)
    8.9
    89%
  • Mobile access (9)
    8.0
    80%
  • Reporting and data visualization (9)
    7.6
    76%
  • Wealth screening (8)
    6.5
    65%

Reviewer Pros & Cons

View all pros & cons
SN
Sara Niemiec
Coordinator of Advancement Services
Emma Willard School (Primary/Secondary Education, 51-200 employees)
Sharon Sandberg | TrustRadius Reviewer
Sharon Sandberg
Associate for Donor Relations
Austin Presbyterian Theological Seminary (Higher Education, 51-200 employees)
Return to navigation

Pricing

View all pricing
Blackbaud Raiser's Edge NXT

Blackbaud Raiser's Edge NXT

N/A
Unavailable

What is Blackbaud Raiser's Edge NXT?

Raiser's Edge NXT is cloud fundraising and constituent relationship management software from Blackbaud.

Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttps://www.blackbaud.com/fundraising…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

16 people also want pricing

Alternatives Pricing

Blackbaud eTapestry

Blackbaud eTapestry

$115
per month Usage based per constituent record
What is Blackbaud eTapestry?

Blackbaud eTapestry is a donor management solution that helps growing nonprofits build a stable foundation for success, beat fundraising goals, and catalyze growth. eTapestry boasts more than 6,000 nonprofits and institutions as users, who manage and track fundraising performance, engage new…

Microsoft Cloud for Nonprofit

Microsoft Cloud for Nonprofit

Free
What is Microsoft Cloud for Nonprofit?

Beyond offering discounts for nonprofits to its various cloud services, Microsoft for Nonprofit is a distinct bundle that includes nonprofit-specific applications, advanced training benefits, and technical support—including unlimited 24/7 access to technical resources, with access to Microsoft's…

Return to navigation

Features

Communications and Marketing

Constituent engagement and marketing features

6.6
Avg 4.9

Reporting and Analytics

Reporting and analytics about constituents and donations

7
Avg 6.1

Fundraising and Events

The ability to accept and process donations and manage events

5.1
Avg 4.4

Security and Platform

Features related to security and general platform usage and implementation

7.6
Avg 6.3
Return to navigation

Product Details

What is Blackbaud Raiser's Edge NXT?

Blackbaud Raisers Edge NXT is a cloud-based fundraising and relationship management solution that's purpose-built exclusively for fundraising. It is designed to streamline data and reporting processes, increase operational efficiency, and provide insight to every stage of the constituent lifecycle, helping users attract new supporters, engage them with the right communications according to their unique preferences, and grow their impact on a mission.

Blackbaud states that on average, Raiser's Edge NXT customers experience:
  • 35% growth in number of donors
  • 48% growth in number of gifts
  • 44% growth in total dollars raised

Blackbaud Raiser's Edge NXT Features

  • Supported: Donor Information Management
  • Supported: Reporting and Dashboards
  • Supported: Open, Cloud Platform
  • Supported: Data Health Services
  • Supported: Simple Email Marketing
  • Supported: Donations, Pledges, and Payments
  • Supported: Recurring Gifts
  • Supported: Wealth Analytics
  • Supported: Crowd-Fundraising Tools

Blackbaud Raiser's Edge NXT Screenshots

Screenshot of Benchmarking in Blackbaud Raiser’s Edge NXT helps users understand fundraising performance by comparing their organizations against other organizations within a specific vertical or mission, or organizations of a similar size. The reports also quantify the revenue potential associated with improving, and surface actionable insight. Metrics include retention rate, recapture rate, acquisition rate, total revenue, revenue per donor, and current donors.Screenshot of Integrated analytics in Raiser’s Edge NXT help organizations identify their constituents’ gift capacity and recommends whom solicitors should be targeting for maximum major gifts. Simple & reliable ratings appear on constituents’ profiles, and lists include a ranking of all screened constituents from highest to lowest wealth.Screenshot of Work Centers enable management of a portfolio with a cohesive, clearly-defined process for all fundraising activities. They are designed to instill a deeper understanding of constituents and drive action. Action-triggering insights reveal areas that should be focused on, actions completed, constituents who need attention, proposals in progress, gifts received, and progress towards goals.Screenshot of Out of the box dashboards and reports display how an organization is performing at all times. Dashboards can be customized based on what’s important, to achieve a clear view of the organization’s performance.Screenshot of Online giving pages.Screenshot of Constituent records are designed to surface everything needed to know about a supporter in a single place. Tiles containing important supporter information such as contact information, giving history, and wealth ratings can be collapsed and organized according to each user’s preferences.Screenshot of Social sharing toolsScreenshot of Open, cloud platform

Blackbaud Raiser's Edge NXT Videos

Blackbaud Raiser’s Edge NXT is a cloud solution for nonprofit fundraising and relationship management. Designed exclusively for nonprofits, it brings together people, technology, and processes into one solution to help users raise awareness, increase engagement, and drive results for an organization.

Watch Customer Spotlight: Fidelco Guide Dog Foundation

Watch Customer Spotlight: Ronald McDonald House Charities Bay Area

Blackbaud Raiser's Edge NXT Integrations

Blackbaud Raiser's Edge NXT Competitors

Blackbaud Raiser's Edge NXT Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported LanguagesEnglish

Blackbaud Raiser's Edge NXT Downloadables

Frequently Asked Questions

Raiser's Edge NXT is cloud fundraising and constituent relationship management software from Blackbaud.

DonorPerfect, Salesforce Sales Cloud, and Bloomerang are common alternatives for Blackbaud Raiser's Edge NXT.

Reviewers rate Role-based user permissions highest, with a score of 8.9.

The most common users of Blackbaud Raiser's Edge NXT are from Mid-sized Companies (51-1,000 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(625)

Attribute Ratings

Reviews

(1-25 of 32)
Companies can't remove reviews or game the system. Here's why
April 16, 2024

User-friendly software for fundraisers

Sharon Sandberg | TrustRadius Reviewer
Sharon Sandberg
Associate for Donor Relations
Austin Presbyterian Theological Seminary (Higher Education, 51-200 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Usability
7
Two functions I use a lot- gift entry and events. And neither of them play well with each other between the database and NXT. There are some amazing and helpful functions in NXT for some things, but then trying to do ALL things I need to do in either of those functions does not always translate back into the other platform. I would love to give this a 10 but until those bugs are worked out and/or things collaborate more seamlessly, I have to stick with a 7.
Also- lists- they're just too linear in NXT- for robust information and/or all information we sometimes need, we have to rely on the database. It would be wonderful to be able to fully use NXT for lists because of the way they can be formatted and manipulated in real time and without a lot of thought.
December 08, 2022

NXT easy for fundraisers to learn and use.

Verified User
Director in Other
Higher Education Company, 51-200 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Usability
8
NXT seems easy to learn on a relatively deep level. There are glitches, like with everything, but it is usually easy to see where they are, most of time. I like that Development staff can choose what they want to see and where they want to see it, and it doesn’t affect my screen.
March 23, 2022

RENXT moved us to the next level of Fundraising

Karen Stuhlfeier, bCRE Associate | TrustRadius Reviewer
Karen Stuhlfeier, bCRE Associate
Database Manager
St. Paul Academy and Summit School (Education Management, 201-500 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Usability
8
Raiser's Edge NXT is a great product and in many ways has changed the way our advancement office works. The reason that I give it an 8 is that the reporting capabilities aren't quite there yet and you are also not able to report on the event tab or even view the registrants on an event yet. I'm not as concerned about being able to add gifts right in NXT, but that is also a feature that I look forward to seeing someday. I'm sure that these features will be improved upon and added in the near future, but as of today the product is still an 8.
August 17, 2021

From a Blackbaud Raiser's Edge NXT Fan

Russel Heskin | TrustRadius Reviewer
Russel Heskin
Senior Director of Stewardhip and Special Projects
Western University of Health Sciences (Higher Education, 1001-5000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Usability
10
As an end-user, [Blackbaud Raiser's Edge NXT] is very intuitive and easy to use. When I first started using it, the simplicity confused me; because I was used to having to go through several steps to do something as simple and basic as looking up a constituent's email address. With [Blackbaud Raiser's Edge NXT], you type in part of the person's name, click on the right individual, and there it is.
April 23, 2021

Raiser's Edge, can we bring it closer to the edge?

Verified User
C-Level Executive in Information Technology
Education Management Company, 51-200 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Usability
7
Raiser's Edge [NXT] is a great product, but it has the potential to do so much more. The integration that it currently offers does not meet the needs of all organizations and many still look to outside sources to get these products to work well together. If Blackbaud could create an all in one solution that would work with most of these products, this would be a 8 or 9 in that case.
April 19, 2021

Raiser's Edge NXT: A solid product!

BL
Brandi Ledet
Asst Director for Special Events
Interfaith Ministries for Greater Houston (Non-profit Organization Management, 51-200 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Usability
8
Raiser's Edge NXT has been a great fit for us as we upgraded from the RE7 platform to this. It made it much more user-friendly for our front-end fundraising team to access the information needed without having to know all of the technical sides of the back-end. Our team has been able to be more self-sufficient in pulling the data needed rather than only depending on our data team.
April 19, 2021

Good and getting better.

Verified User
Administrator in Other
Religious Institutions Company, 201-500 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Usability
8
Raiser's Edge NXT is pretty intuitive for most fundraiser users. However, as the database administrator and chief report creator, it does leave something to be desired in its current stage (on 4/15/2021). The usability has increased dramatically over the last three years and if it keeps on pace with that improvement, I imagine it will be one of the most usable programs available soon.
June 02, 2018

A Review of RE NXT

Cameron Dunkin | TrustRadius Reviewer
Cameron Dunkin
Senior Manager of Research, Awareness Programs, & Office of the President
Canadian Foundation for AIDS Research (CANFAR) (Non-Profit Organization Management, 1-10 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Usability
6
It works, but it's not something that is automatically intuitive. You need to spend time with it. One of the larger challenges is how hard it is to keep it clean, and to adjust all the components to making it simple. The limitations of some functions and requirement for using Re7 for a number of tasks is a real limitation.
May 30, 2018

NXT - Not Perfect, but Excellent Tool

Daniel Bayer | TrustRadius Reviewer
Daniel Bayer
Database Manager
Ramaz School (Fund-Raising, 201-500 employees)
Score 9 out of 10
Vetted Review
Verified User
Usability
9
It's incredibly beautiful and user-friendly, but there are enough things that NXT simply doesn't have the functionality to do in the Web View yet that I feel like I have to take a point off. You can still do all of these things in the Database View, but that still has all the same frustrations and complications it has had for years.
May 29, 2018

Good for Out of the Office Work

Katherine Reilley | TrustRadius Reviewer
Katherine Reilley
Development Assistant
Village Shalom (Hospital & Health Care, 201-500 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Usability
7
I think it's been great, but there's more capabilities that I would enjoy. Such as an overall dollar analysis list over several years. I had to build a report in the database, which is fine, but it would have been nice to have the numbers updated in real time. That's quite a great advantage.
May 23, 2018

Love Raiser's Edge NXT for its ease of use, ability to connect to donors and donations.

BN
Becky Norton
Administrative Assistant
Eastern Arizona College Foundation (Education Management, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Usability
10
It has everything we need to maintain information on all of our alumni...including their gifts/donations and a way to keep track of who has donated what and when. Then the ability to create "thank you" letters and receipts is great, too. The event management is a lifesaver. It keep track of the alumni that are attending, who their guests are and where they are to be seated. Keep up the good work, Blackbaud!
May 23, 2018

Great Tool

Susan Hammersmith | TrustRadius Reviewer
Susan Hammersmith
Director of Development
Canterbury-on-the-Lake (Hospital & Health Care, 51-200 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Usability
6
For somebody who is a long-time user of Raiser's Edge, the NXT version is not as easy to understand for a novice user as I would like. I have a background in end-user system/program training and educating users who do not have any RE background at all is more difficult than I would have expected it to be.
May 22, 2018

RE NXT Review

Verified User
Employee in Research & Development
Entertainment Company, 1001-5000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Usability
8
I gave it a rating of 8, because while it is an amazing user interface, it lacks some detail reporting that most nonprofits need. However the system is providing new and better capabilities every day.
May 22, 2018

Raiser's Edge NXT

Verified User
Account Manager in Other
Higher Education Company, 1-10 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Usability
9
I think NXT is very user friendly and the amount of information you are able to extract from it is amazing. Using NXT has allowed my organization to access data we were unable to before switching to NXT and it has made my job as a Database Manager much easier. Whenever I have run into issues or do not understand one of the NXT features, the NXT support team is always very helpful and always points me in the right direction.
May 22, 2018

Raiser's Edge NXT Review

BC
Brady Craighead
Development Associate
Hospice Austin (Health, Wellness and Fitness, 201-500 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Usability
10
The NXT web view is elegant and loads quickly. There are so many options for support that it's difficult to fault any area that may seem confusing given how easy it is to chat with a representative that knows the software very well.
May 22, 2018

NXT has helped our growing organization

Damian Lenshek | TrustRadius Reviewer
Damian Lenshek
Director of Development
Augustine Institute (Religious Institutions, 11-50 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Usability
8
Compared to earlier iterations of Raiser's Edge, NXT is a game-changer. It is a basic enabling technology for our development team. I give it 8 out of 10 because there are a few features that I'd like to see that are not implemented yet (e.g., nicely formatted printouts of the attractive data presentations available on NXT). But all the mission-critical functions are in place, and new features are being released at a pretty rapid pace. Overall, quite happy with NXT.
October 12, 2017

So Far Raiser's Edge NXT Has Made My Life Better

Annie Wadleigh | TrustRadius Reviewer
Annie Wadleigh
Assistant Director of Development
Maine College of Art (Higher Education, 51-200 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Usability
8
I don't have much experience with other fundraising databases, but overall NXT has been great for a variety of users in offering a simpler interface for them to use in our office. I do wish it had a few more editing functions on the front end in regards to lists and especially sorting or printing lists. Overall it's a big advantage to have this interface and has been a big asset to us. We also really like the fundraising snapshots you can easily get. One thing about that though is that I wish one could download the PDF for a fundraising snapshot without the page breaks -- can't seem to download it to look the way I want. Great tool, however.
Return to navigation