Blackbaud Raiser's Edge NXT

We use Blackbaud Raiser's Edge NXT to keep track of our alumni from our College. This system allows us to track event registrations, engagement from donors, gifts, and a lot more. It is very easy for everyone in our department to use.

We use Blackbaud Raiser's Edge NXT as our primary CRM for donations and alumni relations. Blackbaud Raiser's Edge NXT provides us with the tools necessary to produce the reports we need on a regular basis, contact our alumni and donors, take donations through a simple user experience, process donations as they come in, manage our portfolio moves management outcomes, and find the best prospects for our continued work. We have over 150k constituents in Blackbaud Raiser's Edge NXT, and the product provides us with the tools necessary to serve them well.

Alumni and prospect research. I use Blackbaud Raiser's Edge NXT to review alumni and prospect records. I also use it to record notes of conversations, meetings, and to upload documents.

We utilize Blackbaud Raiser's Edge NXT to manage our constituent records for more than 50,000 alumni and donors. Having all of our information on one platform makes it easy to keep up with each constituent and all of their activity. As a team, we each have our focus in the system and all work to keep the information up to date with an ever changing list. We can track contact information, life and job changes, relationships, class information, donor activity and more. We've also created custom fields to keep track of memberships and engagement. Lastly, we are able to track meeting notes and communication with a contact, which helps with stewardship efforts.

I use RE NXT on a daily basis as the Donor Services Manager. I supervise the gift processor. RE NXT is valuable for running lists for gift entry verification. I also use the reporting tools for data review. We also use RE NXT to send marketing emails and gift receipt emails.

We recently migrated from a self-hosted Raiser's Edge to Raiser's Edge NXT hosted by Blackbaud. NXT made the most sense at the right cost to continue using as it is a relationship management program that helps us track alumni, donors and friends of the university.

We use Raiser's Edge NXT as a customer relationship management tool. We record interactions with our donors and track the history to keep everyone in our office up to speed on where we are at with that particular donor. It helps a lot to have this tool to reference any time we speak with donors.

We use RENXT as our database and for relationship management. We are slowly implementing ways our programs team can use it as well as our marketing team. <br>Business problems: there are many!<br><ul><li>Blackbaud has integrations available for things like Zoom, BBGM, etc. However, they are free and don't work well. They say that they will not create integrations themselves because they don't see the worth in doing so. They also will not provide options to improve the integrations or work with the API creators because they don't see it as their job. </li><li>Blackbaud offers several modules that aren't being used by our nonprofit organization. They say it's included for free as part of our package, but they are of no use to us making us feel like we aren't getting full value for the product. There are additional things they could provide that create little to no work on their part instead of the useless modules but they often push back on that and aren't open to negotiating. </li><li>Blackbaud has added things like BBGM to RENXT but they aren't fully integrated. Due to this, users end up with data that doesn't match up. </li><li>Blackbaud indicates that many add-ons have been recent purchases or additions so they are still going through testing. They were not transparent about this when we purchased the product and made promises that they can't immediately follow through on. We are looking at 5 years of being guinea pigs before we MIGHT reap any full benefits. </li><li>Email is very basic and doesn't provide additional functionalities that things like mailchimp do</li><li>Social media module only does Facebook &amp; Twitter</li><li>Workflows option could be more nuanced</li></ul>Business problems the product does address:<br><ul><li>Organization of constituents is done in an easy and straightforward way</li><li>The system is easy to learn and utilize</li><li>There are many modules available that help organize data and make it visually appealing when pulling reports</li><li>Ability to track relationships as well as grants and donations</li><li>Ability to send email communications through an automated system</li></ul>

We use Blackbaud Raiser's Edge NXT in our fundraising efforts and to manage our constituents' interactions with our organization, whether by tracking communications, storing donation histories, or recording their participation in events. It streamlines many facets of donor record-keeping so everything is housed in one place and is easily accessible by multiple staff members as needed, if they are in Administration or one of our facilities, or working remotely in the field or from home.

I use Blackbaud Raiser's Edge NXT as my primary donor database for our Development Operations. It provides easy-to-use access to prospect information and a simple interface for data entry related to prospect interactions and contacts. Additionally, NXT provides nimble list creation for events and communications related to Development for a community of our size. It is easy to engage new employees and robust for experienced employees to take full advantage of.

I use Blackbaud Raiser's Edge NXT on a daily basis for Donor CRM management, gift accounting, and data analysis. NXT helps me analyze my day and organize my daily communications with supporters. I use the service to log my CRM actions and record important information. RE NXT has a fantastic integration with Outlook 365 that allows it to seamlessly record emails as actions

NXT is mainly used by our gift officers and folks that don't need detailed reporting. I find that the capabilities of NXT are not as robust as the database view at the current time. I've been using the database view for roughly eight or more years now, and I've found that NXT just doesn't have the drill-down capabilities of Query in the database view. I do believe that one day it will be comparable to a database view and possibly even a replacement, but there is a lot of development still to do before it gets there.

Raiser's Edge is our donor database, the central repository for all donor and fundraising interactions. We integrate with Financial Edge as well, allowing us to use RE as an entry point for accounts receivable. We utilize several programmatic and marketing products (Landscape, Constant Contact, etc.) outside of RE, therefore relying on import and export features to move data. Raiser's Edge is our primary analytic tool for fundraising and reporting, allowing us to track our stewardship societies, donor movement, gifts by trustee solicitor, and donor movement through the fundraising pipeline. We formerly utilized the volunteer module, less so recently, but still, use RE as the final repository for all event participation data.

When we moved to NXT, we were promised things, and none of these promises have been fulfilled. I lost some of the features I really liked. We still have to use the old view sometimes. Our poor data people have to use two systems. I would like to customize my tags; they are useless right now. In the old system, I was able to set my actions up to create a tickler file to remind me. Now, I have actions come up that may not be due for months. For the money we are paying, I don't know if NXT is worth it. I know our person who works with Data is really frustrated. You just don't have good follow-through.

Raiser's Edge NXT has been an incredible product for my personal work style. While our data entry lead primarily uses the database version of Raiser's Edge, NXT is nimble and allows me to track my donor contacts very easily. The search functions are strong and allow you to search by nickname and preferred name. While NXT is not able to deliver the heavy-duty query and report functions that the database version does, the list function is extremely handy.

My company has worked with Blackbaud for over 20 years. When NXT was introduced, it was a definite upgrade from the database version. NXT makes it very easy to record donor interactions, project reports, and geographical studies. Because NXT is a cloud-based platform, it is easily accessed anywhere. Using your phone, I pad, computer, etc. makes it very convenient when traveling.

NXT is our gift management and database management software. Through it, we utilize lists, projections, wealth screenings, and overall database organization.

We use RE NXT as the system of record for donations to our annual appeal and have partnered with other agencies within our organization to record their donors and donations as well. NXT helps us to see a donor's full interaction with our organization in one place, to know how long they have been supporting us and what causes they are interested in. NXT's posting process makes it easier for our Finance office to reconcile our records with our accounts and to automatically create the needed general ledger entries. Overall, it is a solid system, not perfect, but effective.

This is our primary system in the Advancement department. We manage all aspects of our donors and alumni with this product, from complex imports/exports and gift processing in the database view to supporting the fundraisers and creating lists and dashboards in the web view. We use many integrated products to support this work, all under the umbrella of Blackbaud products.

I currently use Blackbaud Raiser's Edge NXT less often than last year, but I was instrumental in the conversion to Blackbaud Raiser's Edge NXT seven years ago at our university. I was the database manager and used it for fundraising, connecting with alumni, reporting, and donor relations. Our Advancement Department is currently using it for prospect research as well. In the midst of a capital campaign, the university is making strides in building relationships and projecting revenues over the next 3-5 years.

I use Blackbaud Raiser's Edge NXT to input all fundraising donations and donors into the database. Blackbaud Raiser's Edge NXT is used to track our revenue for our finance department, allocate it to the right program, keep track of appeal and event success, and keep track of important donor information and contact points. There are around 44,000 donors in our Raiser's Edge database that can go back to their donation activity as far back as the 1980s. Raiser's Edge keeps track of all things data at the macro and micro levels. I am able to pull donor and query lists as well as really keep track of important information about donors that allows us to get to know them more personally. Raiser's Edge is where all of the donor and donation histories lives.

Blackbaud RE NXT is a handy tool in my day-to-day job. It allows me to run lists on actions, schedule emails to be sent to our alumni and donors, and even track data on current constituents we have in the system. I have prior experience with 6 other databases, and in comparison, RE NXT is very convenient to have every tool you could need right at your fingertips and a database that is continuously updating! I highly recommend RE NXT to anyone.

I use Blackbaud Raiser's Edge NXT in my position as a fundraiser. There are a few advantages, such as being able to see dashboards and gifts quickly. Unfortunately in my experience, as an avid Raiser's Edge user, there are a few frustrations and limitations. For example, I can get a list of gifts for a specific area, but I can't get the addresses or emails of the people who made those gifts. This makes it hard to be able to write thank you notes. Also, in order to look up information about funds, I have to go into RE. I think Blackbaud Raiser's Edge NXT is good for those who are not tech savvy but have too many limitations.

Used to manage all aspects of our donor database. Database consists of ~7,000 active donors.

I work at a public university with about 40,000 students currently. We use Blackbaud Raiser's Edge NXT for our CRM, coming up on 200,000 constituent records. I am part of the Advancement Services team who manages our constituent data, keeping track of contact information, solicitation requests, employment, donations, acknowledgments and receipting, and basically every interaction we have. We use the database view part of RE NXT while the front-line fundraisers use NXT web view exclusively. I switch back and forth between the two in order to assist fundraisers with managing their prospects.