TrustRadius Insights
ReachMail is a versatile platform used by organizations to distribute newsletters, event announcements, and other notifications to their …
Starting at $9 per month
View PricingOverview
What is ReachMail?
ReachMail focuses on assisting email marketers in achieving delivery success, and present their services a a guide in the ever-changing world of marketing and transactional email. ReachMail includes tools like optimized time-of-day sending, integrated list hygiene and expert support.
Recent Reviews
Popular Features
- List management (8)10.0100%
- Dashboards (8)10.0100%
- Standard reports (9)9.090%
- WYSIWYG email editor (7)9.090%
Pricing
Basic
$9.00
Cloud
per month
Prro
$29.00
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
Return to navigation
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is ReachMail?
ReachMail focuses on assisting email marketers in achieving delivery success, and present their services a a guide in the ever-changing world of marketing and transactional email.
ReachMail includes tools like optimized time-of-day sending, integrated list hygiene and expert support.
ReachMail Features
Email & Online Marketing Features
- Supported: WYSIWYG email editor
- Supported: Dynamic content
- Supported: Ability to test dynamic content
- Supported: Landing pages
- Supported: A/B testing
- Supported: Mobile optimization
- Supported: Email deliverability reporting
- Supported: List management
- Supported: Triggered drip sequences
Reporting & Analytics Features
- Supported: Dashboards
- Supported: Standard reports
- Supported: Custom reports
Pre-Send Testing Features
- Supported: URL Validation
- Supported: Link Tracking
- Supported: Image Validation
- Supported: Inbox Display
- Supported: Email Accessibility Tools
- Supported: Spelling and Grammar Check
- Supported: Spam Testing
- Supported: Email Previews
- Supported: Assign Reviewers
- Supported: Email Version Control
Additional Features
- Supported: Posts email content to social media with the check of a box.
- Supported: Integrated List Cleaning and hygiene
- Supported: Drip campaigns with AutoResponders.
- Supported: A/B message testing.
- Supported: Live customer support
ReachMail Integrations
ReachMail Competitors
ReachMail Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
ReachMail focuses on assisting email marketers in achieving delivery success, and present their services a a guide in the ever-changing world of marketing and transactional email. ReachMail includes tools like optimized time-of-day sending, integrated list hygiene and expert support.
Reviewers rate Dynamic content and Ability to test dynamic content and A/B testing highest, with a score of 10.
The most common users of ReachMail are from Small Businesses (1-50 employees).
Comparisons
Compare with
Reviews and Ratings
(18)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
ReachMail is a versatile platform used by organizations to distribute newsletters, event announcements, and other notifications to their supporters and stakeholders. Many users have found it to be easy, intuitive, and top of the line for sending newsletters. Its convenience extends beyond email with the ability to share content across an organization's social media presence. ReachMail is not only useful for communication within an organization but also for reaching out to external audiences. For example, sales departments utilize it to send mass emails to numerous cold prospects at once, making it easier to find potential leads. ReachMail is comparable to other popular mass email tools like HubSpot and Mailchimp in terms of its effectiveness.
One organization that has benefitted greatly from ReachMail is Aon Affinity's interactive marketing team. They leverage the platform to deploy multi-wave email marketing campaigns and generate business for their life and health insurance solutions. With hundreds of thousands of recipients to stay in contact with on a weekly basis, ReachMail has proven to be the fastest and most cost-effective way for Aon Affinity to achieve this goal. Moreover, the knowledgeable customer support provided by ReachMail has been invaluable in guiding non-technical users through the platform.
Legal service providers have also found value in using ReachMail as a means of reaching out to referral partners and former clients with informative postings. By utilizing this platform, they can invite consumers and business owners to webinars and offer marketing services. The challenge of communicating with large contact lists is addressed by ReachMail, enabling users to see results and make adjustments for better engagement. Furthermore, the marketing department benefits from ReachMail's ability to professionally communicate promotions, education, and customer service on behalf of various clients and business units.
Overall, ReachMail serves as a reliable solution for organizations across various industries who seek an efficient way to distribute emails, reach large contact lists, engage potential customers, and communicate effectively with internal teams or external audiences.
Attribute Ratings
Reviews
(1-10 of 10)Companies can't remove reviews or game the system. Here's why
- The Campaign Analytics has helped very much
- Also the activity tracking we've used to stay on top
- The dashboard isn't to complicated either with the tutorials provided
- I like the tutorials they have helped figure most of my issues out
- The formatting text gave me lots of issues before I saw the tutorial it was a little complicated
- Not to many bad things to say really, even customer service is fast, maybe it could be faster?
May 16, 2020
OFFERS A LOT OF VALUE
Score 10 out of 10
Vetted Review
Verified User
- Very helpful with setting up email appearance.
- Gives very good advice on how to promote your company.
- Very easy to reach.
- Really nothing. They help you learn the program and once you get going it is relatively easy. Any questions, they are very accessible. I am not super computer literate and they just patiently help me along.
March 04, 2020
ReachMail Rocks
Score 10 out of 10
Vetted Review
Verified User
- Template creation
- High enough inbox delivery
- Easy file uploads
- Quality customer service
- More regular adding of IP addresses to my account even if it would be a small charge
February 09, 2020
Reachmail--5K contacts and 15K emails monthly, no fee. No kidding!
- Survey building as part of free accounts. A good alternative to Google Docs and other online survey builders.
- Image library. Generous storage space as part of free accounts.
- Content and assets. Free storage space for docs and links.
- Email templates' visual appeal isn't as eye-catching as other platforms like Constant Contact or Mail Chimp, especially basic newsletter formats.
- Free accounts have access to 70 templates, which is adequate and they can be modified, but specialized templates, such as holidays, are very limited.
- Unless one has formatting experience with online templates, altering cell, row, column, and table blocks can be pretty frustrating. Save drafts often!
- Adjusting text and background color choices can be tricky.
- ReachMail video instructions are pretty good, but online help search tool doesn't offer much depth.
December 31, 2019
ReachMail simplifies our lives!
- Assistance on creating an engaging email.
- Easily segmenting lists.
- Initial set-up videos would be very helpful.
September 28, 2018
If you want the best, it’s ReachMail.
- I have a $10 account, but customer support treat me like a princess. They even added a feature to one page to remedy a problem I was having with that page. They care about their customers.
- ReachMail Features (or at least, these are the ones I know they have): WYSIWYG Email Editor, Template Management, Mobile Optimized Emails, Dynamic Content, Subscribe/Unsubscribe, Mailing List Management, Drip Campaigns, Auto-Responders, Image Library, A/B Testing, Customer Surveys, CAN SPAM Compliance, Reporting/Analytics.
- These folks know what they’re doing. I can’t speak highly enough about ReachMail.
- I’ve had no problems with them, they’re that good! Sure, sometimes they hit a bump because nothing is perfect, but they’re quick to take care of it, and don’t make excuses. Next time around, whatever problem I had doesn’t exist anymore, because they fixed whatever has caused problems. Remarkable!
November 03, 2017
For Sales it Fails
- Importing lists is very easy and they do a good job lining up the different fields automatically.
- Message creation is simple and you can get a mass email set up within minutes.
- Sent messages look horrendous. I sent a test to my manager and it comes across with an unsubscribe message in the header. I'm fine with the ones in the footer, but on a paid service you shouldn't be forced to have an additional unsubscribe link in the header. The final message looked sloppy due to the additional text. It's not something I could feel good about sending out to a potential customer.
January 29, 2016
Easy to use email platform
- Creating and sending emails is easy and straightforward.
- The reporting interface is intuitive.
- It would be useful if there was an option to export email results (sends, opens, clicks, etc.) for all email sent within an account for a particular time period. Currently, reporting metrics can only be accessed by campaign/group and it makes it a very long a tedious process to analysis email performance across sends within a month, quarter or year.
January 29, 2016
"Once again into the Reach... "
- The interface is very easy to use.
- The report offers a wide variety of metrics, including mobile opens and percentages.
- The organization and easy implementation of Suppression Lists is very helpful.
- Fast, robust asset library.
- There are no batch report downloads. When I have multiple variations and waves in a campaign, I have to download reports individually. I'd like for a way to download one report of all sends during a certain time period, or given another set of parameters.
- It would save a lot of time if we had the ability to upload multiple images or assets at once.
- There's only a two-level "tree" of organization of lists and suppression lists. It would be great if we had the abililty to nest lists into better categories, rather than having to scroll through one giant list of suppressions or deployment lists. Something like a 2015 folder, then inside that a Business Unit folder, then inside that, a Campaign folder, etc. This would make things much easier to find.
September 08, 2015
Reachmail Let's You Easily Reach Your Customers In a Professional Manner
- Very easy to use. Unlike other email creation / distribution systems that require heavy HTML coding knowledge - Reachmail provides a simple plug-n-play alternative.
- Easy to navigate. It's not too deep which helps beginners find their way around.
- Good amount of analytics for determining the success of an email campaign.
- The process for choosing distribution lists could be better. It's not easy to select the contacts you want and DON'T want. If you want to omit certain contacts you need to create an entire new list and upload it to the system
- No email marketing automization or lead generating capabilities.
- It would be awesome if you could create one email and then have that one email go out to two seperate lists from two different people without having to copy the email and coordinate the lists seperately.