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Easy-to-use Features: Many users have praised the system for its easy-to-use features, with multiple reviewers mentioning that they found …
Starting at $8 per month
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What is Really Simple Systems?
Really Simple Systems is a customer relationship management (CRM) software deployed via cloud with built-in features like email marketing, pipeline management, and case management.
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Popular Features
- Customer data management / contact management (33)7.878%
- Role-based user permissions (28)7.878%
- Opportunity management (27)7.777%
- Custom fields (28)7.171%
Pricing
Free CRM
$0
Cloud
2 Users and 100 Company Records
Starter
$15
Cloud
per User, 1000 Company Records, Unlimited Contacts, 1 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Online ‘self-service’ Support Hub, Email and Online Chat Support, Optional Marketing Module
Professional
$33
Cloud
per User, 5000 Company Records, Unlimited Contacts, 5 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Advanced User Permission Levels, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support, Priority Technical Support, Optional Marketing and Service Desk Modules
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.reallysimplesystems.com/pri…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $8 per month
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Really Simple Systems?
Really Simple Systems CRM is designed for small and medium sized companies or departments of larger organisations doing business to business sales. According to the vendor, the product is a simple and easy-to-use online CRM sales, support and marketing system. The CRM is cloud based making it suitable for companies with multiple locations and people who work remotely or at home. Founded in 2006, Really Simple Systems had over 18,000 users.
With the integrated email marketing module, users can build marketing campaigns and send emails and newsletters directly from the CRM system.
Really Simple Systems Features
Sales Force Automation Features
- Supported: Customer data management / contact management
- Supported: Workflow management
- Supported: Territory management
- Supported: Opportunity management
- Supported: Integration with email client (e.g., Outlook or Gmail)
- Supported: Interaction tracking
Customer Service & Support Features
- Supported: Case management
- Supported: Help desk management
Marketing Automation Features
- Supported: Lead management
- Supported: Email marketing
CRM Project Management Features
- Supported: Task management
- Supported: Reporting
CRM Reporting & Analytics Features
- Supported: Forecasting
- Supported: Pipeline visualization
- Supported: Customizable reports
Customization Features
- Supported: Custom fields
- Supported: Custom objects
- Supported: API for custom integration
Security Features
- Supported: Role-based user permissions
Platform Features
- Supported: Mobile access
Additional Features
- Supported: Easy to Use One-Stop Shop
- Supported: Integrated Email Marketing
- Supported: Free customer support
- Supported: Integration with Xero, Sage One an dKashFlow accounting software
Really Simple Systems Screenshots
Really Simple Systems Integrations
- Xero
- Kashflow
- Sage Accounting
- MailSync - Email Integration
- Google Contacts
- Microsoft Calendar
- Google Calendar
Really Simple Systems Competitors
- Insightly
- Zoho
- Capsule
Really Simple Systems Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
| Supported Countries | UK, Europe, USA, Canada, Australia, New Zealand, South Africa |
| Supported Languages | English |
Really Simple Systems Downloadables
Frequently Asked Questions
Really Simple Systems is a customer relationship management (CRM) software deployed via cloud with built-in features like email marketing, pipeline management, and case management.
Really Simple Systems starts at $8.
Insightly are common alternatives for Really Simple Systems.
Reviewers rate Customer data management / contact management and Role-based user permissions highest, with a score of 7.8.
The most common users of Really Simple Systems are from Small Businesses (1-50 employees).
Really Simple Systems Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 75% |
| Mid-Size Companies (51-500 employees) | 20% |
| Enterprises (more than 500 employees) | 5% |
Comparisons
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Reviews and Ratings
(43)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
- Recommendations
Easy-to-use Features: Many users have praised the system for its easy-to-use features, with multiple reviewers mentioning that they found the platform intuitive and user-friendly. They appreciate how it doesn't require extensive training to get started and navigate through the system effectively. The simplicity of the interface coupled with comprehensive functionality has made it a popular choice among users.
Helpful Customer Support: Another aspect that receives high praise from reviewers is the helpfulness of the customer support team. Users have consistently mentioned quick response times, efficient solutions, and friendly assistance when reaching out for help. This level of support adds value to their experience and contributes to their overall satisfaction with the system.
Effective Organization of Data: The ability of Really Simple Systems CRM to effectively organize customer data has been positively highlighted by many reviewers. They find it convenient and time-saving as it allows them to easily access relevant information about their customers, track interactions, and generate insightful reports. This organization feature streamlines their workflow and enhances productivity in managing customer relationships.
Cons: Limited customization options in organizing account data fields: Some users have expressed frustration regarding the limited options for customizing and organizing account data fields, finding it difficult to tailor the software to their specific needs. Difficulties in reading and locating notes: Several reviewers have mentioned that they find it challenging to read and locate notes within the software, which can hinder their ability to access important information quickly. Cumbersome process of adding contacts to the database: A number of users have found the process of adding contacts to the database slow and cumbersome due to numerous required fields, making it time-consuming and inefficient.
Users recommend the following to improve Really Simple System (RSS): Customize and Explore. Many users recommend taking advantage of the customization options in RSS. They suggest watching the videos to understand the reporting tools and trying out the system for free before making a decision. Users also recommend considering the bolt ons and marketing and enterprise options available in RSS.
Trial and Customization. Users highly recommend trying the trial version of RSS and customizing it to fit individual needs. They find RSS to be a simple and easy-to-use system that offers crucial features for managing prospects and customers. It is suggested to make a list of important needs and compare them to the system's capabilities.
Suitable for Small to Medium-sized Companies. Users believe that RSS is particularly well-suited for small to medium-sized companies that don't require overly complex CRM systems. It is recommended to give oneself time to set up the system, add custom fields, and create reports. Users find RSS beneficial, especially for those with no CRM experience, and suggest it should be among the top three systems evaluated.
Overall, users highly recommend trying RSS, praising its ease of use, value for money, responsive IT support, and helpful features in managing client activity, recording history, and storing documents. It is suggested to compare cost and features when considering RSS as a CRM solution.
Attribute Ratings
Reviews
(1-25 of 34)Companies can't remove reviews or game the system. Here's why
November 29, 2021
Great for a Small Business
Really Simple Systems enables us to see at a glance potential contracts and their values together with brief details of the contracts so that any team member can access and update. [It] enables us to identify patterns in contracts lost and figure out why, so in the future, we don't miss out.
November 28, 2021
Organized and easy
Score 10 out of 10
Vetted Review
Verified User
We use the CRM to maintain contact with our clients and interested prospects. The system helps us keep accounts, set timelines for contact, create email marketing campaigns, and more. We are able to manage our business in an easy way and connect our employees through it as well.
November 27, 2021
If you are looking for a CRM system, look no further than Really Simple Systems for a sales focused CRM.
We needed to be able to record & store our customer details in a safe GDPR Compliant way that allows me to segment into different target groups. This system allows me to do that and with the addition of the marketing module, I can target these groups with [specifically] tailored emails and then see the results.
November 26, 2021
Easy and user friendly
Score 8 out of 10
Vetted Review
Verified User
I currently use simple systems to manage employee relations issues and to ensure that team tasks are managed and tracked effectively. This is an organization-wide CRM that assists us with providing traceable workflows and easy-to-access reporting tools.
November 26, 2021
A review of Really Simple Systems
We use [Really Simple Systems] to write down any customers or potential customers, keep a log of key contacts, and a list of the last time we have contacted key customers.
November 25, 2021
Simple to use
In our business, we use Really Simple Systems as a Customer Relationship Management tracker. Any new customers get added to the system and Really Simple Systems helps to keep track of jobs for each specific customer and what the next step is and allows reminders to be set. Everyone in the office has a [log-in].
November 25, 2021
What it needs
Use to track our progress on clients and develop different ways of viewing data on prices and names and contacts throughout all of our different products
November 25, 2021
Good basic CRM
Score 5 out of 10
Vetted Review
Verified User
We use it to track opportunities/account details and mailing activities. We have many new leads and RSS helps keep a good track of these[.]
November 25, 2021
Effective and simple
I personally use it to manage our marketing emails to our database, creating and sending an email a month to a database of 2500 prospects. Our sales director uses it as a CRM system to monitor and manage progress with prospects.
November 25, 2021
Really Simple Systems - Great for Pipeline Reports
I use really simple systems on a daily basis to manage the conversations I'm having with prospective clients and how they're influencing individual opportunities. The main problem the product addresses is pipeline reviews for management, where I can easily display each opportunity I'm working on. From this, we can quickly run through what my next action will be to progress the opportunity, streamlining the review process.
November 25, 2021
Fantastic system
I use really simple systems as a database to log companies to approach for M&A purposes.
November 25, 2021
RSS, a great customer management product for our small company
This system has made our job a breeze. It has been very customizable, easy to use and learn[,] and has saved a ton of trees. We used to write everything on paper and file [it] away when done but as we began using this system it has freed us up to travel and work because all of our [clients'] information is right at our fingertips! I highly recommend this software. Also, the customer support has been great.
November 25, 2021
Great for the basics
Essentially as a tool to record activity with clients.
November 20, 2021
review of RSS
We use it for holding customer details, filing records so all users can access relevant documents simply and easily. We use it to track our projects and to report on such to management and suppliers. We also use it to link to our e-marketing software and update records so we all know who get sent the e-mails
November 20, 2021
Really simple system to use!!
Really Simple System is used mainly in the marketing and sales department to share clients' details and keep it all organized. We regularly update the clients' files so we don't duplicate the work or forget to contact someone either. The tasks are also very handy to keep reminders on what to do with different customers. We still keep some data in the cloud but it'd work more efficiently if we could have all of it in Really Simple System.
November 20, 2021
Really Simple Systems - does what it says on the tin!!
We use Really Simple Systems as a customer database, electronic diary, task manager, and marketing tool. It is easy to use and allows us to quickly add clients, update clients, create tasks, and diarise important appointments and renewals. Without Really Simple Systems, there would be no way we could manage our clients in an effective and timely manner.
November 19, 2021
Simply just a simple CRM
A really simple system to help sort out all my freelance clients' information and documents in one place. I’m able to create a dashboard very easily and the UI/ UX is of a decent quality. I was able to navigate through the platform very easily on the first day of using it. However, I would wish they add a Gantt chart or kanban!
September 10, 2021
Really Simple & Effective CRM
Score 10 out of 10
Vetted Review
Verified User
Really Simple Systems has been used across the company for our sales activities in the UK, Europe, & [the] US using the CRM database and the latest advanced marketing tool.
[I] have used the system for 3 years and implemented it with a number of my clients who are based in the UK and New Zealand.
UK-based CRM system for all GDPR requirements [are] simple and effective to use and has managed marketing activities, sales pipeline opportunities, and company [as well as] contact management.
[I] have used the system for 3 years and implemented it with a number of my clients who are based in the UK and New Zealand.
UK-based CRM system for all GDPR requirements [are] simple and effective to use and has managed marketing activities, sales pipeline opportunities, and company [as well as] contact management.
December 21, 2017
Love the simplicity of Really Simple Systems!
I used Really Simple Systems for my personal use for my Customer Relationship database. I find it extremely user friendly and the classes are very helpful. I look forward to them considering merging with Quickbooks.
October 12, 2017
Great for small business
Really Simple Systems is currently utilized by our sales team, as well as accounts payable. We needed a straight forward platform that allowed us to share customer information across our organization in a uniform format. We were not looking for a program that integrated with marketing/email efforts and we did not want to pay for a system that had bells and whistles that we were not going to use. For our group, Really Simple Systems has thus far fit our needs quite nicely.
October 09, 2017
CRM
Score 7 out of 10
Vetted Review
Verified User
It is being used across the whole organization, sales and marketing primarily. It helps us keep all client data and marketing information in one spot.
September 28, 2017
Left Sales Force to Really Simple Systems
Score 10 out of 10
Vetted Review
Verified User
I chose Really Simple Systems out of DESPERATION! We have been a long-standing consumer of Salesforce here in the United States for YEARS, however the larger they have become, I found there are too many layers one goes thru to get good customer service. After spending hours chatting, leaving messages, getting frustrated at our account executive at Sales Force who did not respond, then going to his manager again and again - ALL with no results and 6 days of lost activity, I found Really Simple Systems!
I initially chose to try it out for myself and had GREAT results. We will be introducing Really Simple Systmes to the rest of our organization and to a second company we run.
The problem Really Simple Systems addresses for us is TIME and EFFICIENCY along with increased ROI's, now that we are not chasing people around from within Sales Force to fix our issues; simple things like our log in credentials not working or changing passwords routinely or they lock you out and even when you do change the password, their system doesn't work. Our Account Executive, Lisa, has been AMAZING! Her emails are always helpful. She is very attentive when helping us and she is FAST, which we never received at Sales Force despite being a long-standing customer. The Really Simple System IT department worked with our IT department to transfer or migrate our data off Sales Force into the RSS platform. I HIGHLY RECOMMEND!
I initially chose to try it out for myself and had GREAT results. We will be introducing Really Simple Systmes to the rest of our organization and to a second company we run.
The problem Really Simple Systems addresses for us is TIME and EFFICIENCY along with increased ROI's, now that we are not chasing people around from within Sales Force to fix our issues; simple things like our log in credentials not working or changing passwords routinely or they lock you out and even when you do change the password, their system doesn't work. Our Account Executive, Lisa, has been AMAZING! Her emails are always helpful. She is very attentive when helping us and she is FAST, which we never received at Sales Force despite being a long-standing customer. The Really Simple System IT department worked with our IT department to transfer or migrate our data off Sales Force into the RSS platform. I HIGHLY RECOMMEND!
September 27, 2017
RSS-better than your newsfeed
Score 8 out of 10
Vetted Review
Verified User
Really Simple Solutions (RSS) is used as a true customer relationship tool. We use it to track opportunities and tasks for followup.
September 21, 2017
Should I stay or should I go?
Score 6 out of 10
Vetted Review
Verified User
Our small team is experimenting with various CRM systems at this time. I have selected Really Simple as one of the systems under evaluation. I'm using the system for the most basic applications as a contact and opportunity manager. At this time I don't see much value in going up to one or two tiers from the current free version. The most important issue that I need to resolve is the communication of the system and our corporate outlook. Currently, external connections are extremely limited to top security compliance.
September 20, 2017
Beginner's Review
Score 9 out of 10
Vetted Review
Verified User
I am currently the only one using at the present time. Planning to train everyone else at a later date. I use it for mass emails and keeping our clients in one program.