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Really Simple Systems

Really Simple Systems

Overview

What is Really Simple Systems?

Really Simple Systems is a customer relationship management (CRM) software deployed via cloud with built-in features like email marketing, pipeline management, and case management.

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Learn from top reviewers

Simple to use

Rating: 8 out of 10
November 25, 2021
IncentivizedVetted ReviewVerified User
In our business, we use Really Simple Systems as a Customer Relationship Management tracker. Any new customers get added to the system and Really Simple Systems helps to keep ...
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Sara Walker
Administrative Assistant - Marketing
Administrative Assistant
Bagnall Construction
Really Simple Systems1 year of experience

Effective and simple

Rating: 7 out of 10
November 25, 2021
IncentivizedVetted ReviewVerified User
I personally use it to manage our marketing emails to our database, creating and sending an email a month to a database of 2500 prospects. Our sales director uses it as a CRM ...
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Amanda Arnold
Manager - Marketing
Feedback Ferret
Really Simple Systems1 year of experience

Really Simple Systems - Great for Pipeline Reports

Rating: 8 out of 10
November 25, 2021
IncentivizedVetted ReviewVerified User
I use really simple systems on a daily basis to manage the conversations I'm having with prospective clients and how they're influencing individual opportunities. The main pro...
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Max Charrington
Representative - Sales
Sales Executive
Gaist Solutions
Really Simple Systems1 year of experience

Fantastic system

Rating: 10 out of 10
November 25, 2021
IncentivizedVetted ReviewVerified User
I use really simple systems as a database to log companies to approach for M&A purposes.
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Lisa Horn
Analyst - Research & Development
Research Analyst
Ellexan Limited
Really Simple Systems7 years of experience

RSS, a great customer management product for our small company

Rating: 9 out of 10
November 25, 2021
IncentivizedVetted ReviewVerified User
This system has made our job a breeze. It has been very customizable, easy to use and learn[,] and has saved a ton of trees. We used to write everything on paper and file [it]...
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Ashley Goolsby
Manager - Sales
Managing Partner
RAG INSURANCE ASSOCIATES LLC
Really Simple Systems1 year of experience
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Pricing

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Free CRM

$0

Cloud
2 Users and 100 Company Records

Starter

$15

Cloud
per User, 1000 Company Records, Unlimited Contacts, 1 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Online ‘self-service’ Support Hub, Email and Online Chat Support, Optional Marketing Module

Professional

$33

Cloud
per User, 5000 Company Records, Unlimited Contacts, 5 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Advanced User Permission Levels, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support, Priority Technical Support, Optional Marketing and Service Desk Modules

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.reallysimplesystems.com/pri…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $8 per month
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Features

Sales Force Automation

This is the technique of using software to automate certain sales-related tasks.

7.2
Avg 7.7

Customer Service & Support

This component of CRM software automates help desk, call center and field service management.

7.2
Avg 7.6

Marketing Automation

This component of CRM software helps to automate and scale marketing tasks and the subsequent analysis of those efforts.

7.1
Avg 7.6

CRM Project Management

This component of CRM software helps users initiate, plan, collaborate on, execute, track, and close projects.

7
Avg 7.6

CRM Reporting & Analytics

Reporting and analytics in CRM software includes sales forecasting, pipeline analysis, and automated dashboards.

6.5
Avg 7.5

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

6.8
Avg 7.6

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

7.8
Avg 8.3

Platform

6.8
Avg 7.4
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Product Details

What is Really Simple Systems?

Really Simple Systems CRM is designed for small and medium sized companies or departments of larger organisations doing business to business sales. According to the vendor, the product is a simple and easy-to-use online CRM sales, support and marketing system. The CRM is cloud based making it suitable for companies with multiple locations and people who work remotely or at home. Founded in 2006, Really Simple Systems had over 18,000 users.

With the integrated email marketing module, users can build marketing campaigns and send emails and newsletters directly from the CRM system.

Really Simple Systems Features

Sales Force Automation Features

  • Supported: Customer data management / contact management
  • Supported: Workflow management
  • Supported: Territory management
  • Supported: Opportunity management
  • Supported: Integration with email client (e.g., Outlook or Gmail)
  • Supported: Interaction tracking

Customer Service & Support Features

  • Supported: Case management
  • Supported: Help desk management

Marketing Automation Features

  • Supported: Lead management
  • Supported: Email marketing

CRM Project Management Features

  • Supported: Task management
  • Supported: Reporting

CRM Reporting & Analytics Features

  • Supported: Forecasting
  • Supported: Pipeline visualization
  • Supported: Customizable reports

Customization Features

  • Supported: Custom fields
  • Supported: Custom objects
  • Supported: API for custom integration

Security Features

  • Supported: Role-based user permissions

Platform Features

  • Supported: Mobile access

Additional Features

  • Supported: Easy to Use One-Stop Shop
  • Supported: Integrated Email Marketing
  • Supported: Free customer support
  • Supported: Integration with Xero, Sage One an dKashFlow accounting software

Really Simple Systems Screenshots

Screenshot of Accounts PageScreenshot of Tasks PageScreenshot of Marketing Dashboard

Really Simple Systems Integrations

Really Simple Systems Competitors

Really Simple Systems Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesUK, Europe, USA, Canada, Australia, New Zealand, South Africa
Supported LanguagesEnglish

Really Simple Systems Downloadables

Frequently Asked Questions

Really Simple Systems is a customer relationship management (CRM) software deployed via cloud with built-in features like email marketing, pipeline management, and case management.

Really Simple Systems starts at $8.

Insightly are common alternatives for Really Simple Systems.

Reviewers rate Customer data management / contact management and Role-based user permissions highest, with a score of 7.8.

The most common users of Really Simple Systems are from Small Businesses (1-50 employees).

Really Simple Systems Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)75%
Mid-Size Companies (51-500 employees)20%
Enterprises (more than 500 employees)5%
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Comparisons

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Reviews From Top Reviewers

View all reviews
(1-5 of 19)

Top Class Service & Product

Rating: 10 out of 10
August 31, 2017
RC
Richie Campbell
New Business Developer
OCULUS SECURITY SOLUTIONS LIMITED (Construction, 11-50 employees)
Vetted Review
Verified User
View profile
Use Cases and Deployment Scope
Really Simple Systems is used to create a CRM Database for New and Current Clients/Projects.

It is currently only being used for Sales.

It enables me to track and diarise sales and account management calls
Pros
  • I can log all sales and account calls. This eliminates Excell databases and lots of paper
  • I can add fields relevant to our industry - This makes the system more bespoke and user friendly
  • The customer support is EXCELLENT!!! Quick, Efficient and Friendly.
  • It is really simple to use
Cons
  • There is no need to improve. You get what you pay for.
Likelihood to Recommend
Last week I asked for a whole list of changes to make it more bespoke. 1 hour later it is done.

Can not ask for any more than that

RSS, a great customer management product for our small company

Rating: 9 out of 10
Incentivized
November 25, 2021
AG
Ashley Goolsby
Managing Partner
RAG INSURANCE ASSOCIATES LLC (Insurance, 1-10 employees)
Vetted Review
Verified User
Really Simple Systems
1 year of experience
View profile
Use Cases and Deployment Scope
This system has made our job a breeze. It has been very customizable, easy to use and learn[,] and has saved a ton of trees. We used to write everything on paper and file [it] away when done but as we began using this system it has freed us up to travel and work because all of our [clients'] information is right at our fingertips! I highly recommend this software. Also, the customer support has been great.
Pros
  • Customer Data organized like we like it[.]
  • Great reports[.]
  • Easy to contact Customer Support
Cons
  • Organizing Account Data Fields
Likelihood to Recommend
I have only great things to say about RSS. I do wish it was a bit easier to get to different parts of the Account file, like opportunities. I do think the email and calendar sync could be enhanced and it has not worked consistently but overall it has been great.

RSS-better than your newsfeed

Rating: 8 out of 10
September 27, 2017
KP
Kimberly Pruitt
Owner/Manager
Jail Service and Maintenance (Facilities Services, 1-10 employees)
Vetted Review
Verified User
Really Simple Systems
2 years of experience
View profile
Use Cases and Deployment Scope
Really Simple Solutions (RSS) is used as a true customer relationship tool. We use it to track opportunities and tasks for followup.
Pros
  • Accounts - very detailed and easily entered
  • Tasks - Drop menus make it fast and easy
  • Opportunities - Keeps me on task and helps me follow up on items
Cons
  • Tasks - I would like to be able to add tasks without going into an account.
Likelihood to Recommend
RSS Has everything I need. I am not familiar with usage of this system in a larger format than our 2 person company.

Love the simplicity of Really Simple Systems!

Rating: 10 out of 10
Incentivized
December 21, 2017
Use Cases and Deployment Scope
I used Really Simple Systems for my personal use for my Customer Relationship database. I find it extremely user friendly and the classes are very helpful. I look forward to them considering merging with Quickbooks.
Pros
  • I find Really Simple Systems very user friendly, it truly is 'really simple' but very comprehensive and provides all that one needs to have a complete customer relational database for my business.
  • The Webinar trainings are very helpful and provide detailed information to utilize all the aspects of the program to its potential.
  • Phone support is very helpful and friendly.
Cons
  • The only thing I would like to see is integration with Quckbooks.
Likelihood to Recommend
Really Simple Systems is perfect for following the sales cycle from prospect to sale. Love the customization capabilities for all forms.

Should I stay or should I go?

Rating: 6 out of 10
September 21, 2017
CL
Carlos Lemos
District Manager - Agricultural Division
Rain Bird Corporation (Wholesale, 501-1000 employees)
Vetted Review
Verified User
Really Simple Systems
1 year of experience
View profile
Use Cases and Deployment Scope
Our small team is experimenting with various CRM systems at this time. I have selected Really Simple as one of the systems under evaluation. I'm using the system for the most basic applications as a contact and opportunity manager. At this time I don't see much value in going up to one or two tiers from the current free version. The most important issue that I need to resolve is the communication of the system and our corporate outlook. Currently, external connections are extremely limited to top security compliance.
Pros
  • Easy to use
  • Nice layout
  • Low learning curve for basic functionality
  • Web access
Cons
  • Easy mail, calendar and contact integration with Outlook
Likelihood to Recommend
[It's well suited for] connecting opportunities to multiple accounts/contacts. For example, I have opportunities that are related to customers and "influencers" alike. There is a cross-pollination that should easily occur. There are multiple parties to an opportunity that must be related.

Also, easy porting of contact and phone information to tasks.
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