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Really Simple Systems

Really Simple Systems

Overview

What is Really Simple Systems?

Really Simple Systems is a customer relationship management (CRM) software deployed via cloud with built-in features like email marketing, pipeline management, and case management.

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Learn from top reviewers

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Pricing

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Free CRM

$0

Cloud
2 Users and 100 Company Records

Starter

$15

Cloud
per User, 1000 Company Records, Unlimited Contacts, 1 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Online ‘self-service’ Support Hub, Email and Online Chat Support, Optional Marketing Module

Professional

$33

Cloud
per User, 5000 Company Records, Unlimited Contacts, 5 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Advanced User Permission Levels, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support, Priority Technical Support, Optional Marketing and Service Desk Modules

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.reallysimplesystems.com/pri…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $8 per month
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Features

Sales Force Automation

This is the technique of using software to automate certain sales-related tasks.

7.2
Avg 7.7

Customer Service & Support

This component of CRM software automates help desk, call center and field service management.

7.2
Avg 7.5

Marketing Automation

This component of CRM software helps to automate and scale marketing tasks and the subsequent analysis of those efforts.

7.1
Avg 7.6

CRM Project Management

This component of CRM software helps users initiate, plan, collaborate on, execute, track, and close projects.

7
Avg 7.6

CRM Reporting & Analytics

Reporting and analytics in CRM software includes sales forecasting, pipeline analysis, and automated dashboards.

6.5
Avg 7.6

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

6.8
Avg 7.5

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

7.8
Avg 8.3

Platform

6.8
Avg 7.4
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Product Details

What is Really Simple Systems?

Really Simple Systems CRM is designed for small and medium sized companies or departments of larger organisations doing business to business sales. According to the vendor, the product is a simple and easy-to-use online CRM sales, support and marketing system. The CRM is cloud based making it suitable for companies with multiple locations and people who work remotely or at home. Founded in 2006, Really Simple Systems had over 18,000 users.

With the integrated email marketing module, users can build marketing campaigns and send emails and newsletters directly from the CRM system.

Really Simple Systems Features

Sales Force Automation Features

  • Supported: Customer data management / contact management
  • Supported: Workflow management
  • Supported: Territory management
  • Supported: Opportunity management
  • Supported: Integration with email client (e.g., Outlook or Gmail)
  • Supported: Interaction tracking

Customer Service & Support Features

  • Supported: Case management
  • Supported: Help desk management

Marketing Automation Features

  • Supported: Lead management
  • Supported: Email marketing

CRM Project Management Features

  • Supported: Task management
  • Supported: Reporting

CRM Reporting & Analytics Features

  • Supported: Forecasting
  • Supported: Pipeline visualization
  • Supported: Customizable reports

Customization Features

  • Supported: Custom fields
  • Supported: Custom objects
  • Supported: API for custom integration

Security Features

  • Supported: Role-based user permissions

Platform Features

  • Supported: Mobile access

Additional Features

  • Supported: Easy to Use One-Stop Shop
  • Supported: Integrated Email Marketing
  • Supported: Free customer support
  • Supported: Integration with Xero, Sage One an dKashFlow accounting software

Really Simple Systems Screenshots

Screenshot of Accounts PageScreenshot of Tasks PageScreenshot of Marketing Dashboard

Really Simple Systems Integrations

Really Simple Systems Competitors

Really Simple Systems Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesUK, Europe, USA, Canada, Australia, New Zealand, South Africa
Supported LanguagesEnglish

Really Simple Systems Downloadables

Frequently Asked Questions

Really Simple Systems is a customer relationship management (CRM) software deployed via cloud with built-in features like email marketing, pipeline management, and case management.

Really Simple Systems starts at $8.

Insightly are common alternatives for Really Simple Systems.

Reviewers rate Customer data management / contact management and Role-based user permissions highest, with a score of 7.8.

The most common users of Really Simple Systems are from Small Businesses (1-50 employees).

Really Simple Systems Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)75%
Mid-Size Companies (51-500 employees)20%
Enterprises (more than 500 employees)5%
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Comparisons

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Reviews From Top Reviewers

(1-5 of 20)

Effective and simple

Rating: 7 out of 10
November 25, 2021
AA
Vetted Review
Verified User
Really Simple Systems
1 year of experience
I personally use it to manage our marketing emails to our database, creating and sending an email a month to a database of 2500 prospects. Our sales director uses it as a CRM system to monitor and manage progress with prospects.
  • Marketing emails
  • Tracking sales activity
  • Database management
Cons
  • Resends - I would like a simple [one-click] function to resend email campaigns to [non-openers.]
  • [Emails] that have been created but not sent or attached to a campaign I would like to see a place that they could be in [the] draft so I can come back to them at a later date without them appearing on the email list[.]
I think one of the plus points is the simplicity of sending a simple email to your database and managing your prospects list. However, if you wanted to manage your sales pipeline in more depth it might not be right for you.

Beginner's Review

Rating: 9 out of 10
September 20, 2017
I am currently the only one using at the present time. Planning to train everyone else at a later date. I use it for mass emails and keeping our clients in one program.
  • Running reports works well.
  • It is easy to compile the information I am looking for.
  • The feedback information on a mass email is great. Information is automatically sent to the client list (bounce backs as an example).
Cons
  • It is a little difficult learning the system for sending emails. I took me a couple of tries to understand the format and how to send it. Some of my photos don't like to drag into the format.
I think it runs well, I just need to learn how to use it.

Really Simple Systems Lives up to its Name!

Rating: 10 out of 10
September 06, 2017
AM
Vetted Review
Verified User
Really Simple Systems
1 year of experience
We switched from a complicated CRM to Really Simple Systems. It lived up to its name. It has all the features we needed, is organized simply, and was easy to learn. [It's] Used in marketing and sales and addresses the problems of keeping up with leads and prospect communications.
  • Mass-emailing is pretty easy.
  • Adding tasks to a prospect's account is easy. That task automatically becomes part of a list of historical activities when it is completed. That's a far better system than our previous CRM had.
  • I love that it easily categorizes accounts by company instead of by person. You can still search and do things by person. But we market to companies, and companies add/lose employees all the time. It's great to have a CRM organized by company as its default/best way to organize accounts.
Cons
  • Wish I could sort by tags a bit easier. I manage this by using their Reports feature. But I would like to assign the same task to a list of prospects with the same tag, and the only way I can do that is to either add the task one-by-one or export a report with all the accounts with that tag, add the task in excel, and then import it. Not ideal.
When you want to keep up with who you called/emailed/mailed/met with. It easily records those activities. When you want to give yourself a reminder to do a particular task at a future date, it easily does that. Keeping up with detailed data about the company - it does that well. Sending an email to a large list--does that well too. I really like Really Simple Systems.

Really Simple Systems - Great for Pipeline Reports

Rating: 8 out of 10
November 25, 2021
MC
Vetted Review
Verified User
Really Simple Systems
1 year of experience
I use really simple systems on a daily basis to manage the conversations I'm having with prospective clients and how they're influencing individual opportunities. The main problem the product addresses is pipeline reviews for management, where I can easily display each opportunity I'm working on. From this, we can quickly run through what my next action will be to progress the opportunity, streamlining the review process.
  • Pipeline Reviews
  • Mail out campaigns
  • Listing contacts and their details[.]
Cons
  • Limited [customization] in reporting[.]
  • Notes can be difficult to read and locate at times[.]
  • Hard to bulk upload without duplicating contacts[.]
Simple systems is well suited in the following: Building out details within suspect accounts[.] A place for colleagues to find information and documents attached to an account Pipeline Forecasting based on probability of closing[.] Simple Systems is less appropriate: Managing tasks (Though there is a function In-depth pipeline forecasting market planning and influences on what can move pipeline along).

Simply just a simple CRM

Rating: 4 out of 10
November 19, 2021
DA
Vetted Review
Verified User
Really Simple Systems
1 year of experience
A really simple system to help sort out all my freelance clients' information and documents in one place. I’m able to create a dashboard very easily and the UI/ UX is of a decent quality. I was able to navigate through the platform very easily on the first day of using it. However, I would wish they add a Gantt chart or kanban!
  • Dashboard
  • Contacts
  • Tasks
  • Sales
Cons
  • Tasks/project management add more options other than just a list function.
  • Create a communication history for each contact to record conversations and messages between client and business.
  • UX could be more appealing as it has the potential to be better.
Dashboard has made us Our staff have a quick preview of what our clientele is looking like, our task list, sales funnel, and notes. Therefore, we were able to not waste time on going to each file/tab to see what’s going in the business as we can just look at it from an overview as simple as that.
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