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Really Simple Systems

Really Simple Systems

Overview

What is Really Simple Systems?

Really Simple Systems is a customer relationship management (CRM) software deployed via cloud with built-in features like email marketing, pipeline management, and case management.

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Learn from top reviewers

Simple to use

Rating: 8 out of 10
November 25, 2021
IncentivizedVetted ReviewVerified User
In our business, we use Really Simple Systems as a Customer Relationship Management tracker. Any new customers get added to the system and Really Simple Systems helps to keep ...
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Sara Walker
Administrative Assistant - Marketing
Administrative Assistant
Bagnall Construction
Really Simple Systems1 year of experience

Effective and simple

Rating: 7 out of 10
November 25, 2021
IncentivizedVetted ReviewVerified User
I personally use it to manage our marketing emails to our database, creating and sending an email a month to a database of 2500 prospects. Our sales director uses it as a CRM ...
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Amanda Arnold
Manager - Marketing
Feedback Ferret
Really Simple Systems1 year of experience

Really Simple Systems - Great for Pipeline Reports

Rating: 8 out of 10
November 25, 2021
IncentivizedVetted ReviewVerified User
I use really simple systems on a daily basis to manage the conversations I'm having with prospective clients and how they're influencing individual opportunities. The main pro...
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Max Charrington
Representative - Sales
Sales Executive
Gaist Solutions
Really Simple Systems1 year of experience

Fantastic system

Rating: 10 out of 10
November 25, 2021
IncentivizedVetted ReviewVerified User
I use really simple systems as a database to log companies to approach for M&A purposes.
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Lisa Horn
Analyst - Research & Development
Research Analyst
Ellexan Limited
Really Simple Systems7 years of experience

RSS, a great customer management product for our small company

Rating: 9 out of 10
November 25, 2021
IncentivizedVetted ReviewVerified User
This system has made our job a breeze. It has been very customizable, easy to use and learn[,] and has saved a ton of trees. We used to write everything on paper and file [it]...
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Ashley Goolsby
Manager - Sales
Managing Partner
RAG INSURANCE ASSOCIATES LLC
Really Simple Systems1 year of experience
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Pricing

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Free CRM

$0

Cloud
2 Users and 100 Company Records

Starter

$15

Cloud
per User, 1000 Company Records, Unlimited Contacts, 1 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Online ‘self-service’ Support Hub, Email and Online Chat Support, Optional Marketing Module

Professional

$33

Cloud
per User, 5000 Company Records, Unlimited Contacts, 5 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Advanced User Permission Levels, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support, Priority Technical Support, Optional Marketing and Service Desk Modules

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.reallysimplesystems.com/pri…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $8 per month
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Features

Sales Force Automation

This is the technique of using software to automate certain sales-related tasks.

7.2
Avg 7.7

Customer Service & Support

This component of CRM software automates help desk, call center and field service management.

7.2
Avg 7.6

Marketing Automation

This component of CRM software helps to automate and scale marketing tasks and the subsequent analysis of those efforts.

7.1
Avg 7.6

CRM Project Management

This component of CRM software helps users initiate, plan, collaborate on, execute, track, and close projects.

7
Avg 7.6

CRM Reporting & Analytics

Reporting and analytics in CRM software includes sales forecasting, pipeline analysis, and automated dashboards.

6.5
Avg 7.5

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

6.8
Avg 7.6

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

7.8
Avg 8.3

Platform

6.8
Avg 7.4
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Product Details

What is Really Simple Systems?

Really Simple Systems CRM is designed for small and medium sized companies or departments of larger organisations doing business to business sales. According to the vendor, the product is a simple and easy-to-use online CRM sales, support and marketing system. The CRM is cloud based making it suitable for companies with multiple locations and people who work remotely or at home. Founded in 2006, Really Simple Systems had over 18,000 users.

With the integrated email marketing module, users can build marketing campaigns and send emails and newsletters directly from the CRM system.

Really Simple Systems Features

Sales Force Automation Features

  • Supported: Customer data management / contact management
  • Supported: Workflow management
  • Supported: Territory management
  • Supported: Opportunity management
  • Supported: Integration with email client (e.g., Outlook or Gmail)
  • Supported: Interaction tracking

Customer Service & Support Features

  • Supported: Case management
  • Supported: Help desk management

Marketing Automation Features

  • Supported: Lead management
  • Supported: Email marketing

CRM Project Management Features

  • Supported: Task management
  • Supported: Reporting

CRM Reporting & Analytics Features

  • Supported: Forecasting
  • Supported: Pipeline visualization
  • Supported: Customizable reports

Customization Features

  • Supported: Custom fields
  • Supported: Custom objects
  • Supported: API for custom integration

Security Features

  • Supported: Role-based user permissions

Platform Features

  • Supported: Mobile access

Additional Features

  • Supported: Easy to Use One-Stop Shop
  • Supported: Integrated Email Marketing
  • Supported: Free customer support
  • Supported: Integration with Xero, Sage One an dKashFlow accounting software

Really Simple Systems Screenshots

Screenshot of Accounts PageScreenshot of Tasks PageScreenshot of Marketing Dashboard

Really Simple Systems Integrations

Really Simple Systems Competitors

Really Simple Systems Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesUK, Europe, USA, Canada, Australia, New Zealand, South Africa
Supported LanguagesEnglish

Really Simple Systems Downloadables

Frequently Asked Questions

Really Simple Systems is a customer relationship management (CRM) software deployed via cloud with built-in features like email marketing, pipeline management, and case management.

Really Simple Systems starts at $8.

Insightly are common alternatives for Really Simple Systems.

Reviewers rate Customer data management / contact management and Role-based user permissions highest, with a score of 7.8.

The most common users of Really Simple Systems are from Small Businesses (1-50 employees).

Really Simple Systems Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)75%
Mid-Size Companies (51-500 employees)20%
Enterprises (more than 500 employees)5%
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Comparisons

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Reviews From Top Reviewers

View all reviews
(1-5 of 34)

Fantastic system

Rating: 10 out of 10
Incentivized
November 25, 2021
LH
Lisa Horn
Research Analyst
Ellexan Limited (Information Technology & Services, 1-10 employees)
Vetted Review
Verified User
Really Simple Systems
7 years of experience
Use Cases and Deployment Scope
I use really simple systems as a database to log companies to approach for M&A purposes.
Pros
  • Easy system to use[.]
  • The help back up is really useful with quick response times[.]
  • The system is easy to modify to accommodate our business needs[.]
Cons
  • Reporting could be made more user friendly[.]
  • Perhaps some of the seminars could be done before 12 noon as I am not always in the office at 4 pm [.]
Likelihood to Recommend
General daily usage is simple to use and can be easily adapted to our specific requirements. The marketing side of the system is not so easy to use and the help support is not so easy to understand for the marketing section[.]

Really simple system to use!!

Rating: 9 out of 10
Incentivized
November 20, 2021
Verified User
Account Manager in Sales
Chemicals Company, 11-50 employees
Vetted Review
Verified User
Really Simple Systems
1 year of experience
Use Cases and Deployment Scope
Really Simple System is used mainly in the marketing and sales department to share clients' details and keep it all organized. We regularly update the clients' files so we don't duplicate the work or forget to contact someone either. The tasks are also very handy to keep reminders on what to do with different customers. We still keep some data in the cloud but it'd work more efficiently if we could have all of it in Really Simple System.
Pros
  • The task history
  • The email integration
  • Customer database
Cons
  • Emails could be linked to opportunities rather than just a client
  • Being able to open emails from the software without downloading the file
  • App!!
Likelihood to Recommend
Really Simple System is very handy to keep customers' data organized and clean. At the same time, sometimes it would be great to have the option to register changes in a customer's profile like if someone left the organization, who it was replaced with, etc without losing the old data from the person. It's just something small but I like to see who worked in a company before they were replaced.

A review of Really Simple Systems

Rating: 9 out of 10
Incentivized
November 26, 2021
SH
Sarah Healy
Executive Assistant
Highway Resource Solutions (HRS) Ltd (Transportation/Trucking/Railroad, 11-50 employees)
Vetted Review
Verified User
Really Simple Systems
1 year of experience
View profile
Use Cases and Deployment Scope
We use [Really Simple Systems] to write down any customers or potential customers, keep a log of key contacts, and a list of the last time we have contacted key customers.
Pros
  • Layout
  • Organisation
  • Themes
Cons
  • More scope
  • More options for other members
  • Cleaner dashboarding
Likelihood to Recommend
[Really Simple Systems is] best for collaborative use not so good for exporting data

If you are looking for a CRM system, look no further than Really Simple Systems for a sales focused CRM.

Rating: 10 out of 10
Incentivized
November 27, 2021
RP
Richard Perry
Group Marketing MAnager
Thomas's Group (Birmingham) Ltd (Automotive, 11-50 employees)
Vetted Review
Verified User
Really Simple Systems
4 years of experience
Use Cases and Deployment Scope
We needed to be able to record & store our customer details in a safe GDPR Compliant way that allows me to segment into different target groups. This system allows me to do that and with the addition of the marketing module, I can target these groups with [specifically] tailored emails and then see the results.
Pros
  • Very easy to use, hence the name
  • Integrates with Microsoft calendar
  • Data segmentation
Cons
  • HTML email builder isn't the best but ok
  • Exporting the marketing data can be a little long winded sometimes
Likelihood to Recommend

Left Sales Force to Really Simple Systems

Rating: 10 out of 10
September 28, 2017
ND
Niki Dealey
Co-Owner
Dealey's Advisory Councils (Marketing and Advertising, 1-10 employees)
Vetted Review
Verified User
Really Simple Systems
1 year of experience
View profile
Use Cases and Deployment Scope
I chose Really Simple Systems out of DESPERATION! We have been a long-standing consumer of Salesforce here in the United States for YEARS, however the larger they have become, I found there are too many layers one goes thru to get good customer service. After spending hours chatting, leaving messages, getting frustrated at our account executive at Sales Force who did not respond, then going to his manager again and again - ALL with no results and 6 days of lost activity, I found Really Simple Systems!

I initially chose to try it out for myself and had GREAT results. We will be introducing Really Simple Systmes to the rest of our organization and to a second company we run.

The problem Really Simple Systems addresses for us is TIME and EFFICIENCY along with increased ROI's, now that we are not chasing people around from within Sales Force to fix our issues; simple things like our log in credentials not working or changing passwords routinely or they lock you out and even when you do change the password, their system doesn't work. Our Account Executive, Lisa, has been AMAZING! Her emails are always helpful. She is very attentive when helping us and she is FAST, which we never received at Sales Force despite being a long-standing customer. The Really Simple System IT department worked with our IT department to transfer or migrate our data off Sales Force into the RSS platform. I HIGHLY RECOMMEND!
Pros
  • Customer Service is EXCELLENT! Fast response time, professional, and helpful.
  • Platform is very intuitive and love the FREE WEBINARS they offer. Really Simple Systems gave us some ideas of how to use their product that we hadn't thought of ourselves.
  • Very reasonably priced even at the Enterprise level, which we have chosen for our company.
Cons
  • Add calendar so everything is inside one platform.
Likelihood to Recommend
Any business owner looking for a database/CRM, for example, we are business consultants, this is the SYSTEM TO USE!
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