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Really Simple Systems

Really Simple Systems

Overview

What is Really Simple Systems?

Really Simple Systems is a customer relationship management (CRM) software deployed via cloud with built-in features like email marketing, pipeline management, and case management.

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Learn from top reviewers

Simple to use

Rating: 8 out of 10
November 25, 2021
IncentivizedVetted ReviewVerified User
In our business, we use Really Simple Systems as a Customer Relationship Management tracker. Any new customers get added to the system and Really Simple Systems helps to keep ...
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Sara Walker
Administrative Assistant - Marketing
Administrative Assistant
Bagnall Construction
Really Simple Systems1 year of experience

Effective and simple

Rating: 7 out of 10
November 25, 2021
IncentivizedVetted ReviewVerified User
I personally use it to manage our marketing emails to our database, creating and sending an email a month to a database of 2500 prospects. Our sales director uses it as a CRM ...
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Amanda Arnold
Manager - Marketing
Feedback Ferret
Really Simple Systems1 year of experience

Really Simple Systems - Great for Pipeline Reports

Rating: 8 out of 10
November 25, 2021
IncentivizedVetted ReviewVerified User
I use really simple systems on a daily basis to manage the conversations I'm having with prospective clients and how they're influencing individual opportunities. The main pro...
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Max Charrington
Representative - Sales
Sales Executive
Gaist Solutions
Really Simple Systems1 year of experience

Fantastic system

Rating: 10 out of 10
November 25, 2021
IncentivizedVetted ReviewVerified User
I use really simple systems as a database to log companies to approach for M&A purposes.
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Lisa Horn
Analyst - Research & Development
Research Analyst
Ellexan Limited
Really Simple Systems7 years of experience

RSS, a great customer management product for our small company

Rating: 9 out of 10
November 25, 2021
IncentivizedVetted ReviewVerified User
This system has made our job a breeze. It has been very customizable, easy to use and learn[,] and has saved a ton of trees. We used to write everything on paper and file [it]...
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Ashley Goolsby
Manager - Sales
Managing Partner
RAG INSURANCE ASSOCIATES LLC
Really Simple Systems1 year of experience
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Pricing

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Free CRM

$0

Cloud
2 Users and 100 Company Records

Starter

$15

Cloud
per User, 1000 Company Records, Unlimited Contacts, 1 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Online ‘self-service’ Support Hub, Email and Online Chat Support, Optional Marketing Module

Professional

$33

Cloud
per User, 5000 Company Records, Unlimited Contacts, 5 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Advanced User Permission Levels, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support, Priority Technical Support, Optional Marketing and Service Desk Modules

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.reallysimplesystems.com/pri…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $8 per month
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Features

Sales Force Automation

This is the technique of using software to automate certain sales-related tasks.

7.2
Avg 7.7

Customer Service & Support

This component of CRM software automates help desk, call center and field service management.

7.2
Avg 7.6

Marketing Automation

This component of CRM software helps to automate and scale marketing tasks and the subsequent analysis of those efforts.

7.1
Avg 7.6

CRM Project Management

This component of CRM software helps users initiate, plan, collaborate on, execute, track, and close projects.

7
Avg 7.6

CRM Reporting & Analytics

Reporting and analytics in CRM software includes sales forecasting, pipeline analysis, and automated dashboards.

6.5
Avg 7.5

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

6.8
Avg 7.6

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

7.8
Avg 8.3

Platform

6.8
Avg 7.4
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Product Details

What is Really Simple Systems?

Really Simple Systems CRM is designed for small and medium sized companies or departments of larger organisations doing business to business sales. According to the vendor, the product is a simple and easy-to-use online CRM sales, support and marketing system. The CRM is cloud based making it suitable for companies with multiple locations and people who work remotely or at home. Founded in 2006, Really Simple Systems had over 18,000 users.

With the integrated email marketing module, users can build marketing campaigns and send emails and newsletters directly from the CRM system.

Really Simple Systems Features

Sales Force Automation Features

  • Supported: Customer data management / contact management
  • Supported: Workflow management
  • Supported: Territory management
  • Supported: Opportunity management
  • Supported: Integration with email client (e.g., Outlook or Gmail)
  • Supported: Interaction tracking

Customer Service & Support Features

  • Supported: Case management
  • Supported: Help desk management

Marketing Automation Features

  • Supported: Lead management
  • Supported: Email marketing

CRM Project Management Features

  • Supported: Task management
  • Supported: Reporting

CRM Reporting & Analytics Features

  • Supported: Forecasting
  • Supported: Pipeline visualization
  • Supported: Customizable reports

Customization Features

  • Supported: Custom fields
  • Supported: Custom objects
  • Supported: API for custom integration

Security Features

  • Supported: Role-based user permissions

Platform Features

  • Supported: Mobile access

Additional Features

  • Supported: Easy to Use One-Stop Shop
  • Supported: Integrated Email Marketing
  • Supported: Free customer support
  • Supported: Integration with Xero, Sage One an dKashFlow accounting software

Really Simple Systems Screenshots

Screenshot of Accounts PageScreenshot of Tasks PageScreenshot of Marketing Dashboard

Really Simple Systems Integrations

Really Simple Systems Competitors

Really Simple Systems Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesUK, Europe, USA, Canada, Australia, New Zealand, South Africa
Supported LanguagesEnglish

Really Simple Systems Downloadables

Frequently Asked Questions

Really Simple Systems is a customer relationship management (CRM) software deployed via cloud with built-in features like email marketing, pipeline management, and case management.

Really Simple Systems starts at $8.

Insightly are common alternatives for Really Simple Systems.

Reviewers rate Customer data management / contact management and Role-based user permissions highest, with a score of 7.8.

The most common users of Really Simple Systems are from Small Businesses (1-50 employees).

Really Simple Systems Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)75%
Mid-Size Companies (51-500 employees)20%
Enterprises (more than 500 employees)5%
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Comparisons

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Reviews From Top Reviewers

View all reviews
(1-5 of 12)

Really Simple Systems - Great for Pipeline Reports

Rating: 8 out of 10
Incentivized
November 25, 2021
MC
Max Charrington
Sales Executive
Gaist Solutions (Information Technology & Services, 11-50 employees)
Vetted Review
Verified User
Really Simple Systems
1 year of experience
Use Cases and Deployment Scope
I use really simple systems on a daily basis to manage the conversations I'm having with prospective clients and how they're influencing individual opportunities. The main problem the product addresses is pipeline reviews for management, where I can easily display each opportunity I'm working on. From this, we can quickly run through what my next action will be to progress the opportunity, streamlining the review process.
Pros
  • Pipeline Reviews
  • Mail out campaigns
  • Listing contacts and their details[.]
Cons
  • Limited [customization] in reporting[.]
  • Notes can be difficult to read and locate at times[.]
  • Hard to bulk upload without duplicating contacts[.]
Likelihood to Recommend
Simple systems is well suited in the following: Building out details within suspect accounts[.] A place for colleagues to find information and documents attached to an account Pipeline Forecasting based on probability of closing[.] Simple Systems is less appropriate: Managing tasks (Though there is a function In-depth pipeline forecasting market planning and influences on what can move pipeline along).

Not my first choice

Rating: 4 out of 10
September 07, 2017
Use Cases and Deployment Scope
Really Simple Systems (RSS) is being used across the whole organization. It is a fairly simplistic CRM system but the report options and the ability to enter quarterly data are not simple to use at all. The report screen is complicated and does not always work properly. More often than not, it provides zero results. It is very hit or miss, mostly miss. I have used SAP and more detailed medical CRM systems and they were a bit more user-friendly.
Pros
  • Large screen
  • Easy to add data
  • Legible Table of Contents
Cons
  • Report creation - The reporting format option could be made more user-friendly.
  • Add additional options for sales numbers (quarterly, as well as annual)
Likelihood to Recommend

Excellent and honest feedback

Rating: 10 out of 10
August 04, 2017
HM
Henry McDonald FCMI
Business Development Manager
TERRAFIRMA ROADWAYS LIMITED (Construction, 11-50 employees)
Vetted Review
Verified User
Really Simple Systems
2 years of experience
View profile
Use Cases and Deployment Scope
We use Really Simple Systems as a complete CRM and opportunities management tool. Whilst all members of Business Development team use the system on an hourly basis, the info and reports that are generated impact on the whole business. By using RSS is allows us as a business to forecast better but also it allows use to focus or re-focus attention based on fact rather than a gut feel. It has very much helped us to track and record the interaction with all clients.
Pros
  • You the user are totally in control of the system so even now if we want to generate a new report or record a different set of info we can change and not wait for a call centre to come back to us in many weeks time.
  • The help and support desk is EXCELLENT. When I email them I get an answer normally within one hour. They are spot on with the help but also with their advice about the best way to achieve what we are trying to achieve.
  • The ability to change and produce reports that we as a business want and not simply having to work around a set of templates.
Cons
  • It would be great if one could add field tasks and activities from the opportunity and it would be logged against that task and activity rather than having to go back out of the opportunity and then add it as a task or activity and having to add the name and opportunity etc. details.
Likelihood to Recommend
The software and support is totally geared to allow you to do your core function and is an aid to a business not a drag.

review of RSS

Rating: 9 out of 10
Incentivized
November 20, 2021
Verified User
Manager in Sales
Electrical & Electronic Manufacturing Company, 11-50 employees
Vetted Review
Verified User
Really Simple Systems
2 years of experience
Use Cases and Deployment Scope
We use it for holding customer details, filing records so all users can access relevant documents simply and easily. We use it to track our projects and to report on such to management and suppliers. We also use it to link to our e-marketing software and update records so we all know who get sent the e-mails
Pros
  • easy of record entry
  • MailChimp integration
  • reporting system is easy to use, and modify
Cons
  • nothing of note
Likelihood to Recommend
As I said before, it's lightweight and ideal for use across teams and enables working together remotely on projects so that all users are aware of the latest updates. Its reporting system allows for quick and simple reporting on projects and opportunities.

Easy and user friendly

Rating: 8 out of 10
November 26, 2021
Verified User
Manager in Human Resources
Human Resources Company, 11-50 employees
Vetted Review
Verified User
Really Simple Systems
3 years of experience
Use Cases and Deployment Scope
I currently use simple systems to manage employee relations issues and to ensure that team tasks are managed and tracked effectively. This is an organization-wide CRM that assists us with providing traceable workflows and easy-to-access reporting tools.
Pros
  • Task logging
  • Priority management
  • Case load management
Cons
  • Front page reporting could be more flexible.
  • Auto email logging is poor and is in bulk text format e.g. signature gets incorporated into the text.
  • Sometime times out if not used for a while.
Likelihood to Recommend
Perfect for ensuring that work is delegated to the correct employee and allows managers to easily track where an individual is with their task progress. Great tool when working within a medium or large team of employees that need some task tracking. Very useful for giving manager oversight over case management issues.
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