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Score 5.1 out of 100


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Task Management (11)


Gantt Charts (10)


Resource Management (10)


Team Collaboration (10)


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What is Redmine?

Redmine is an open-source web project management application built through Ruby on Rails.

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  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Features Scorecard

Project Management


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Product Details

What is Redmine?

Redmine is an open-source web project management application built through Ruby on Rails.

Redmine Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo


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Frequently Asked Questions

What is Redmine?

Redmine is an open-source web project management application built through Ruby on Rails.

What is Redmine's best feature?

Reviewers rate Task Management highest, with a score of 9.5.

Who uses Redmine?

The most common users of Redmine are from Mid-sized Companies (51-1,000 employees) and the Computer Software industry.

Reviews and Ratings




(1-11 of 11)
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Richard Davies | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Our small web development team uses Redmine for project management and issue tracking for various small-medium projects.
  • Basic, lightweight project management tool with issue tracking, wiki, Gantt charts, calendars, and document/file storage, etc.
  • Flexible hosting options. You can host it yourself on your own web server for free or pay to have it hosted as a software-as-a-service.
  • The design and user-interface are a little outdated. It looks like a product that was designed ten years ago and doesn't have a polished look and feel like newer apps have.
  • It's not particularly designed to support agile-based project management methodologies such as Scrum.
It's good for a small team that only needs very basic project management and/or issue tracking features. If you're using agile-based project management practices such as Scrum you might want to look for other solutions or look into Redmine plugins that add agile features.
As far as I know, the only support available is community support or support by your hosting provider if you use a hosted version. So support options may be fairly limited if you have a difficult issue or need personalized assistance. But on the other hand, I don't think I've ever needed support for Redmine so that's a bonus.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Our organization currently uses Redmine as a project management tool and to track feature requests, track development and bugs, to make notes on upcoming / newly released software versions, to document changes in our hardware/products, and also for a wiki which allows our employees to search for specific processes or procedures pertaining to specific tasks.
  • Because Redmine is open source, it can be customized to fit your businesses needs.
  • Redmine is great at project management tool. It is super easy to assign tasks to people and to track the progress of that task or project.
  • Redmine is one of the few free programs that offer an integrated Wiki and they do that very well.
  • While it has greatly improved over the years, Redmine's interface could be brought up-to-date and/or modernized.
  • I'd like to see the option to create a Wiki that is not required to be linked to a project.
  • I think adding a chat feature from within the interface would also be helpful. Allowing your team to chat and brainstorm on specific projects while working on different projects or tasks.
Redmine is a perfect solution for businesses that are looking for a FREE and open source solution for project management. It is great for teams that are managing numerous tasks or projects at one time. Redmine is easy to set up and is fairly self-explanatory for anyone who is semi tech-savvy.
Redmine is free, easy to use and it's everything you could want in a free project management program. The fact that it has wiki integration and that it can track on such a granular level is amazing. Assigning tasks to other users, such as our development team, is fantastic and ensures we are always up-to-date on where we are what - on what projects.
João Almeida | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
It is being used in our group for project management including git repositories, files, documentation, etc. It is very suitable for our projects because one can have everything integrated into the same platform and we can work as a team with distinct levels of access for the different members in different projects.
  • It includes an internal Wiki to explain step by step how to do what we need.
  • A very complete project management and team collaboration platform.
  • Allows everyone to see all projects and tasks - no assigning to certain people.
  • Some of the dashboard features are tough to figure out.
  • Lacks an overview project main indicators dashboard.
  • It takes some training time to become an expert on using it.
It is a tool that does not is only for this use but with its great power of integration with other tools, we realized that in one solution we could cover many solutions. For instance, it is very well suited for git integration. Besides that, the quality team can assign tasks to the corresponding department. Maybe it is not very appropriate for very large and complex projects, where deeper monitoring of human resources, task deliverables, and deadlines is necessary.
The wiki tutorial is very good and detailed, so one only needs to follow the steps described there in order to avoid any hassle. I never need to request any support from the team or search much online about the solutions for some issues, because the experience with Redmine was always very easy.
Ashley Lee | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Redmine across our organization between different departments. Initially, it was only used internally between sales, engineering, and project management teams. When we got more involved with certain customers and more back-and-forth was becoming cumbersome in emails, we moved the customers to start using the ticketing systems to alert us to any issues and keep track of their feature developments through transparency offered in Redmine tickets.

Major Use-Cases:
  • Priority assignments for developers .
  • Internal organization for resource management.
  • Communication between customer and project manager for status updates.
  • Quick reference for past issues.
  • Easy to upgrade and or change to your own particular use-cases.
  • Straightforward set-up and easy to create custom fields and workflows.
  • Communication between multiple teams.
  • Track multiple sprints through their chart views.
  • Keep a historical record of changes done to instances.
  • More flexibility for when fields are mandatory by type of user.
  • Create drag and drop updates in the list views for easy re-ordering of to-do-lists.
  • More ready-made analytics on time spent.
For us specifically, we are a Ruby on Rails team, so customizing Redmine was easy to make it suit our needs. If we've needed different configurations for views, we developed it internally and updated our instance. I think Redmine does a great job in making known what feature requests are out there and which will be included in newer updates. The fact that we get to use it for free is a huge plus obviously. It does a great job with basic tracking of jobs that need to be done and assignment of teams who will need to be involved. It creates a great collection of comments, information, and feedback for future issues. We use Redmine also as a repository of historical changes per-client, so that we have a complete detailed record of all the requests made by the client for transparency on our control for them. We never deploy anything without approval from the client to production, and so we gain that information through updates in Redmine, and we have that record if we ever need to look back to it.
Iryna Orliuk | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
Our organization uses Redmine to track employees' work hours and make monthly reports. We have different projects with tasks there that are being created by a project manager. It's pretty simple to track your time and manage tasks, but Redmine is not very user-friendly and may cause different misunderstandings during work. But it is free to use, and that makes it useful for small organizations
  • Project management tools
  • Work hours control
  • Reporting tools
  • Free and open-source
  • Not very user-friendly
  • Contains bugs
  • Not easy to use
Redmine is free, so is perfectly suited for small developing companies to manage projects and employees' work hours. It's online and easy to start, and also can be used with every device. But it is a little laggy and complex, so if the company can afford something better, it might be a better fit.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Redmine is a great product to have in an organization: It's extremely flexible, costs much less to maintain than Remedy, and is a far faster experience than other products on the market (i.e. Remedy, ServiceNow)

The primary issues that Redmine addresses are: flexible platform, API, open source and highly configurable, stability
  • FAST! - Redmine is responsive, and works much faster than its alternatives
  • A very complete Project Management / Team Collaboration system
  • utilizes SQLLite3 for its backend, making it rock-solid
  • Not doing anything new in the PM space: while it is a complete system, it lacks any new contributions to PM
  • Memory hog--will often consume more memory than should really be needed
  • Lacks a real, meaningful KPI dashboard
Redmine is a great tool to tie teams together in small departments (note: different than small projects). It is an open source project, and it WILL require some learning curve to get it set up properly, and being able to configure it will be another, separate project altogether. But, coming from a Remedy environment, where you have an entire company within a company (nearly) to support and develop a Vendor-based product, I find Redmine to be an exciting alternative.
Vinicius Lima | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
In our company, we use Redmine for IT project management, including activities, tasks, schedules and time spent by each individual on each activity/task. We have a project manager that is responsible for creating the projects and delegating appropriate access. After that, every employee is responsible for checking delegated tasks, inputting the time spent and writing down any relevant notes. When a project is finished, all necessary information is on Redmine so managers can evaluate the development process.
  • Features for project management
  • Control of time spent
  • Control of activities and tasks
  • Delegation of activities and tasks
  • User management
  • Easy maintenance
  • Integration with third-party tools
  • Free and open-source
  • Personalized reports
  • Better UI and UX
  • Better documents management
Redmine is well suited if you are looking for a low-cost solution that is still robust and reliable. It is able to manage multiple projects and delegate appropriate access to members. It is also easy to use. Redmine can be less appropriate if you are looking for a system with a pretty interface and a good user experience. Although there are some themes available on the internet that can help you achieve that, Redmine does not have good usability.
Score 8 out of 10
Vetted Review
Verified User
Review Source
I have used Redmine in a number of organizations as well as with a number of open-source projects. Redmine is a top-tier project management tool allowing users to track issues and plan releases. I've used Redmine within developer organizations, support organizations, and as a general purpose project management tool. Redmine is a free, open-source tool that can be rapidly deployed and requires little day-to-day support to keep it running.
  • Issue Tracker - Redmine allows in-depth issue tracking complete with workflows and customization.
  • Release Tracker - Redmine allows releases to be tracked by milestones, collecting relevant issues in each milestone.
  • Agile Management - With a few free or low-cost add-ons, Redmine becomes a great tool for Agile project management
  • Redmine's interface design needs a bit of upgrading. It's nowhere near a modern, polished interface. Unfortunately, this severely limits user acceptance and willingness to use the application.
  • Workflow management is primitive, at best. When compared to the workflow management support that a tool such as JIRA has, Redmine's workflow management is very out of date.
Setting aside the dated UI, Redmine is an excellent free, open-source tool for project management. It integrates with several code management tools and is easy to understand and use. It was built by developers, for developers, and thus development projects is where it really shines. That said, using it for general project management and overall release management isn't hard to accomplish.
Jessica Martin | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Redmine is used by the entire organization to manage projects and log time. Redmine provides one source for all resource management. We do have a PM who is in charge of Resource Management and she uses it more than anyone.
  • Redmine is particularly useful for seeing projects - their estimates, time worked and time remaining.
  • Redmine is an easy place for employees to log time against projects. This provides exports for payroll and for invoicing.
  • Redmine allows everyone to see all projects and tasks - no assigning to certain people.
  • The "more" features (log time, add a sub task, etc.) could be more prominent. This would make it easier for new users.
  • Some of the dashboard features are tough to figure out.
In an organization managing multiple projects and having to monitor resource allocation, Redmine works very well. It's very similar to MS Project, but with an easier to use (I think) interface.
Ilya Popovich | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
Review Source
We've been using Redmine for at least 6 years as main project management solution in our company. As a free solution, it's a good task and time management system which allows you to be on the same page across the whole organization. Gantt charts and calendar are very useful. Notifications help you focus on the right things.
  • Easy to deploy
  • It's free
  • It's open-source
  • Highly customizable - it has plenty of plugins which can be integrated into the system
  • Integrated WIKI is very helpful
  • The UI is a little outdated
  • Sprint wise planning cant be done easily
My opinion right now is that it's pretty out-dated solution. You can find a better solution which supports agile frameworks. But if you want it for free - yes, it's ok.
Ronald Melendez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Redmine is a fantastic tool. In our organization it began to serve as a tracking tool for the development bugs we had in different applications that we are doing, but the interesting thing was that little by little we realized that it is a tool that does not is only for this use but with its great power of integration with other tools we realized that in one solution we could cover many solutions. We use an integration with Git by means of ssh, integration with Malyn Task Incubator for Eclipse and thus are able to have integration be continuous, since we integrate with Maven, Nexus, Jenkins, and SonarLint, and we are able to have a very optimal development in applications developed under Java in this case. Besides that the quality team can assign tasks to the corresponding department. It is one of the most complete tools that I have used. It also has the option of documenting since it has a built-in wiki, which makes it possible to have everything documented to perfection. Besides being developed in Ruby, ​​it allows you to download the source code and customize your Redmine for your company.
  • Integration with several third-party tools
  • It has internal Wiki to document step by step what you want
  • Customizable from the source code
  • Connection via SSH
  • The interface is not very eye-catching, graphical view and user experience could use improvement
  • It takes training for like a month, since it has many tools and is difficult at first sight
  • Very little documentation on the internet
When you want to mount a continuous integration system Redmine is the perfect tool, since you can track quality perfectly. The interesting thing is that if it is well configured it is able to make quality when announcing a bug. It gives us the power to connect to IDE and display the code that has this bug and develop the solution and automatically save our code and make our commit in the IDE itself. We're able through other tools to upload our code and deploy automatically to test in a quality environment and then Redmine is responsible for sending a notification to both parts to indicate that the solution is already in pre-production and quality environment. Once this solution is approved by quality from Redmine, it triggers a trigger that makes the production pass automatically. The developer is something that simply is priceless, so this is very functional in large teams and very large applications where the level of development team is very large. It works perfectly to channel communication between developers and functional quality. Now if, on the other hand, you have a small project or a very small team of work this tool is not functional, since it really is wasting functionalities to have a complex tool for a development project that does not really require it.