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Redtail CRM

Redtail CRM

Overview

What is Redtail CRM?

Redtail CRM is a cloud-based CRM soluton specifically for financial advisors. Redtail is offered as a subscription service and, unlike most of the other CRM providers available, is priced per database, rather than per user, allowing up to 15…

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Recent Reviews

TrustRadius Insights

Redtail CRM serves as an essential customer relationship database for our entire firm, providing efficient data mining and organization …
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Redtail Heros!

10 out of 10
June 21, 2017
Incentivized
We primarily use Redtail to help our customers with their client services and compliance. Alongside Redtail we've been able to easily …
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Pricing

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Starter

$20

Cloud
per month

Basic

$30

Cloud
per month

Pro

$50

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://corporate.redtailtechnology.com/…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $20 per month
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Product Details

What is Redtail CRM?

Redtail CRM Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Redtail CRM is a cloud-based CRM soluton specifically for financial advisors. Redtail is offered as a subscription service and, unlike most of the other CRM providers available, is priced per database, rather than per user, allowing up to 15 database users for one monthly subscription cost.

Redtail CRM starts at $20.

The most common users of Redtail CRM are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(37)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Redtail CRM serves as an essential customer relationship database for our entire firm, providing efficient data mining and organization capabilities. It has become a crucial tool for tracking and managing the entire process from leads to clients, ensuring that all employees are aware of the progress being made. By utilizing Redtail CRM, we are able to stay on top of important tasks and deadlines, eliminating the risk of forgetting any crucial steps. The software excels at keeping records of multi-step processes handled by multiple individuals, allowing us to easily track notes from meetings and phone calls. Additionally, Redtail's ability to create workflows for repeated tasks streamlines our operations, making it an invaluable asset.

One of the primary use cases for Redtail CRM is storing client information in a convenient and easily accessible format. We rely on this software to keep detailed records of documents such as contracts and agreements, enabling us to quickly retrieve them when needed. Furthermore, the email archive function in Redtail ensures compliance with regulations by providing easy access to all emails exchanged with each client. This centralized location for client interactions and information allows advisors to efficiently document important details and keep track of the information obtained from the tools and services provided to clients. In addition, Redtail CRM offers impressive integration capabilities, seamlessly connecting with custodians and other software to provide high-level client information. Overall, Redtail CRM is regarded as one of the best-engineered and user-friendly tools in the financial technology industry due to its extensive use cases and exceptional integration capabilities.

Comprehensive Solution for Organizing Client Data: Users have found Redtail CRM to be a comprehensive solution for organizing client data, with multiple reviewers highlighting its ability to easily pull specific lists of prospects and clients.

User-Friendly Interface: Redtail CRM's user-friendly interface has been praised by reviewers for being intuitive and easy to navigate. Many users have expressed how effortless it is to add detailed notes manually or through the Mobile Assistant.

Seamless Integration Capabilities: The integration capabilities of Redtail CRM have garnered positive feedback from users, as it seamlessly integrates with other software to enhance productivity and streamline workflows. Reviewers appreciate how the software can integrate with custodians and feed client positions into other programs like riskalyze, which they see as a game-changing feature.

Limited Integration Options: Some reviewers mentioned that they would like to see further expansion of integrations in Redtail CRM.

Lack of Customization: A few reviewers felt that the custom reports in Redtail CRM could be enhanced to provide more capabilities.

Outdated Design: Users expressed dissatisfaction with the aesthetics of the page, mentioning that the grey-on-white color scheme was not visually appealing and suggesting adding more flare to the design.

Users reviewing Redtail CRM have provided the following common recommendations:

  1. Explore alternatives such as WealthBox and PreciseFP for practice management tools. Also, consider researching on the Kitces website.

  2. Try the trial version of Redtail CRM before committing to it. It is important to get proper training and watch tutorial videos to maximize the use of its features.

  3. Redtail CRM is recommended for small to medium-sized offices. It effectively keeps track of clients, organizes reports, and facilitates client interactions and documentation. Some reviewers even consider it one of the best CRM software programs in the industry.

These recommendations suggest that users should consider exploring alternative options, thoroughly evaluate the trial version, and take advantage of training resources when considering Redtail CRM as a practice management tool. Additionally, they highlight the software's effectiveness for smaller offices in managing client information and streamlining various financial processes.

Reviews

(1-7 of 7)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is extremely well suited to client management in the insurance and financial services industries. I think it would not be nearly as useful in a retail setting as many of the features would be irrelevant.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Redtail CRM is extremely well-suited as a resource in which to keep track of and manage clients. It is not as efficient; however, as Constant Contact for example, in that it, at least to my knowledge, does not have a means in which mass emails can be sent to clients. As an overall client relation management tool though, it is fantastic.
September 27, 2018

Redtail Review

Drew Blackston, RFC® CRC® | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is well suited for the financial services business and I think that is because it is geared toward our industry, but I don't think it is limited to just financial services. I even like Redtail over using Salesforce or ACT software because of its functionality and low cost. I think a business from 1 employee to 1000 would benefit from Redtail.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
When it comes to managing clients and leads, Redtail is tough to beat. It provides a depth of information and insight into the clients that I would often have not even though to collect. It makes organizing leads and following up a breeze. A situation where it might be less applicable may be if you were trying to track individual customers for unique one-off items, like antiques, where having client information may or may not prove useful in the future. Even then it would still be worth the effort I suppose.
June 21, 2017

Redtail Heros!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Redtail is well suited for keeping track of all things client related. If you're worried about compliance, log it in Redtail. Get rid of your file cabinet, whiteboard and whatever dinosaur legal pads you still have laying around. If you want to make sure you're doing things right, take notes in Redtail. Create tasks there too!

Redtail is really a one stop shop for prospecting and maintaining client relationships. I've seen Redtail work for so many people at this point, it's superb.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Truly, the only scenario I could see Redtail CRM not being the best option is for teams of 50 or more (not a specific number). For all the things that Redtail does well for an advisor, you may feel the limitations if you are a corporation that needs to track things outside of the advisory world. That being said, you could probably still make it work, but you are less in the target demo for the design team at that point.

That being said, Redtail CRM is fantastic easy to use, super friendly, and way ahead of any competitors. I would suggest you set up a call with them or stop at their booth at a convention, they will tell you if they can't meet your needs.
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