Relativity

Scalability: Several users have praised Relativity for its scalability, noting that it can handle a large number of documents, reviewers, and cases. This capability makes it ideal for organizations dealing with significant data volumes and complex review processes.

Customizability: Reviewers appreciate the ability to customize Relativity to support various workflows and integrate with third-party tools. This flexibility allows users to tailor the software to their specific needs and enhance their overall productivity.

Security: Users value the high level of security provided by Relativity when dealing with sensitive and confidential documents. The secure environment gives peace of mind to users, ensuring that their data remains protected throughout the review process.

High Level of Expertise and Administration: Some users have mentioned that the software requires a significant level of expertise and a large headcount to effectively administer it.

Cost Considerations for Providers: Reviewers have noted that hosting the software yourself can be challenging as it requires investment in servers and ideally being housed in a data center, which may not be feasible for some providers. Additionally, the monthly user license fee for each user accessing the tool could be seen as costly by external clients, particularly when there are numerous users on a case.

Performance Issues: Several reviewers have experienced frequent memory crashes and slow processing speeds while using the software, which can impact overall productivity.

Users recommend using Relativity for document review and similar workflows. They suggest considering RelOne to address infrastructure and upfront capitalization challenges. Users also recommend embracing the cloud for better long-term alignment. Proper training and implementation are advised when considering Relativity for every project. However, users caution that other e-discovery software may offer quicker and more efficient performance. Users also warn about being cautious of the vendor's incentives and suggest protecting one's own interests. Despite this, users find Relativity worth the money and believe it offers a more efficient way of conducting discoveries. They highly recommend Relativity for reviewing large volumes of documents, running multiple workspaces over the long term, and providing advisory services in litigation and investigations. Users acknowledge that there is a steep learning curve with Relativity but assert that it can be overcome with training. They recommend having a training session before launching Relativity to reduce confusion and ensure that the e-discovery vendor is knowledgeable about all of its features. Overall, users highly recommend Relativity for document review and similar workflows, suggesting that best practices, training, and exploring advanced features can further enhance its effectiveness.