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RFP360 has been highly praised by users for its ability to streamline and simplify the RFP creation process. Users have reported …
Overview
What is RFP360?
RFP360, from Responsive (formerly RFPIO) is used by organizations to request information, respond to requests and connect, aiming to make the RFP and proposal process more efficient, effective, collaborative, consistent and repeatable for everyone.
Recent Reviews
Popular Features
- Searchable proposal database (5)9.898%
- RFP management & response (5)9.898%
- Proposal collaboration & approval (5)9.696%
- Proposal content library updates (5)9.292%
Pricing
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What is RFP360?
RFP360, from Responsive (formerly RFPIO) is used by organizations to request information, respond to requests and connect, aiming to make the RFP and proposal process more efficient, effective, collaborative, consistent and repeatable for everyone.
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- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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- Competitors
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What is RFP360?
RFP360's software is used by organizations to request information, respond to requests and connect, aiming to make the RFP and proposal process more efficient, effective, collaborative, consistent and repeatable for everyone. Its approach covers angles from knowledge management and response automation to request development and vendor evaluation.
RFP360 is from Responsive (formerly RFPIO), since the August 2021 acquisition.
RFP360 is from Responsive (formerly RFPIO), since the August 2021 acquisition.
RFP360 Features
Proposal Creation & Organization Features
- Supported: Proposal templates
- Supported: Proposal content library updates
- Supported: Guided proposal creation
- Supported: Searchable proposal database
Proposal Collaboration & Workflow Features
- Supported: RFP management & response
- Supported: Proposal collaboration & approval
- Supported: User permissions/proposal editing controls
- Supported: Sales proposal workflow
- Supported: Proposal automation user interface
Proposal Delivery Features
- Supported: Proposal content tracking
RFP360 Screenshots
RFP360 Competitors
RFP360 Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | United States, Australia, United Kingdom, Germany, Singapore, Canada, Ireland, Denmark, South Africa, China, Cayman Islands, Switzerland, France, Sweden, Netherlands, Israel, Luxembourg, Mauritius |
| Supported Languages | English |
Frequently Asked Questions
RFP360, from Responsive (formerly RFPIO) is used by organizations to request information, respond to requests and connect, aiming to make the RFP and proposal process more efficient, effective, collaborative, consistent and repeatable for everyone.
Workday Strategic Sourcing, Qvidian RFP & Proposal Automation, and Responsive are common alternatives for RFP360.
Reviewers rate Searchable proposal database and RFP management & response highest, with a score of 9.8.
The most common users of RFP360 are from Mid-sized Companies (51-1,000 employees).
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(8)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
RFP360 has been highly praised by users for its ability to streamline and simplify the RFP creation process. Users have reported significant time savings in RFP creation, evaluation, and scoring. The software eliminates the need for spreadsheets and manual scoring by automating the entire RFP process and providing a centralized content library for consistent responses. This feature has been particularly appreciated by users as it ensures uniformity in language across the company and facilitates cross-functional collaboration.
Another key use case of RFP360 is vendor selection and choosing integrated software packages. Users have found value in the software's ability to track RFP progress, store RFPs from suppliers, evaluate and score them, and ultimately make informed decisions on vendor selection. The software also serves as a knowledge base for security and compliance inquiries, acting as a focal point of information for different teams.
Furthermore, RFP360 simplifies procurement processes by reducing the time required to complete RFPs and improving collaboration between users and subject matter experts. It enables effective content management, allowing users to manage multiple RFPs simultaneously without the need to search through old documents for answers. Users appreciate the intuitive nature of the product, making it easy to train new team members.
Overall, RFP360 has become an essential tool in the proposal process for many users who desire quick compilation, consistent versioning of RFPs sent to vendors, and increased speed and accuracy in responding to RFPs.
Helpful Knowledge Library: Users have found the knowledge library in RFP360 to be incredibly helpful and easy to use, allowing them to quickly populate new proposals and access a library of content. Numerous reviewers mentioned that it has significantly improved their efficiency in completing requests for proposals and RFIs.
Powerful Search Feature: The search feature in RFP360 has been highly praised by users, with many stating that it has changed their life and shortened the time it takes to complete RFP questions. They appreciate being able to search for a question or response they had previously written, eliminating the need to write it again.
User-Friendly Tagging Feature: Users like the tagging feature in RFP360 as it makes it easy for them to tag questions and review answers using filters. They also find it convenient to search by keyword and filter by author, date, etc. Several reviewers have mentioned this as a positive aspect of the platform.
Confusing User Interface: Some users find the user interface of RFP360 confusing and challenging to navigate, particularly when moving between different questions or sections of the RFP. They also mention that they initially struggle with understanding the layout of the platform but eventually become more comfortable with it.
Limitations on Comments and File Management: Users express frustration about several limitations in RFP360. Firstly, there is a length limit on comments, which hinders their ability to provide sufficient information or seek input from colleagues. Additionally, users mention the inability to include multiple files in one proposal and occasional issues with reviewing teams being skipped during the approval process.
Rendering Errors and Bugs: Users encounter rendering errors while using RFP360, requiring them to reload pages and go through multiple steps to return to their previous location. They also report occasional bugs, such as questions not loading properly unless they refresh the browser and quickly scroll through the page.
RFP360 has received several recommendations from users based on their experiences with the tool. The most common recommendations are as follows:
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RFP360 is highly recommended for software selection and making the RFP process simple and easy. Users have found it to be a valuable tool that meets their needs efficiently. They appreciate its ease of use, value, and good feature set.
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Users recommend RFP360 for large teams and organizations dealing with a high volume of RFPs. It is considered a useful system for handling proposals and facilitating collaboration between multiple departments.
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The platform's user-friendly interface and time-saving capabilities have led users to recommend RFP360 for answering RFPs in an efficient manner. They find it helpful in saving time in the long run and consider it a valuable resource within the RFX community. Additionally, users appreciate the trial period and support offered to get a good feel for the tool.
However, there are a few aspects that users recommend improving or being cautious about:
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One user advised against using the tool in its current state for compliance questions.
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Some users suggested the ability to view multiple documents on the screen simultaneously, as well as ensuring that all users fully understand all functions of the platform to ensure high-quality proposals.
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It is also recommended to go through the trainings provided when using RFP360, starting early to generate a knowledge bank of responses, setting up the system correctly from the beginning, and frequently updating content.
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Users suggest having a library of pre-prepared answers to upload and creating a list of best practices for uploading questions correctly and tagging responses.
Overall, RFP360 is recommended by users who appreciate its simplicity, efficiency, and usefulness in streamlining the RFP process for large teams and organizations dealing with a high volume of requests.
Attribute Ratings
Reviews
(1-4 of 4)Companies can't remove reviews or game the system. Here's why
We use RFP360 as the foundation to perform RFI and RFP/Vendor Search projects on behalf of our clients (ERISA Consultation, on a project or retained basis). We use RFP360 to manage the entire process: database of questions, RFP document construction, provider contacts, publishing the RFP to potential respondents, receipt of proposals/responses, follow-up communication with respondents, and evaluating/scoring of responses.
- RFP Question Database: RFP360 provides a robust, easy-to-use tool for maintaining a database of questions to draw from. This makes it very easy and efficient to create an RFP questionnaire that is customized to our clients' needs.
- Project Management: RFP360 provides tools to organize and execute an RFP/Search project from beginning to end, and to keep the project on track and efficient. After the initial work of creating an RFP Questionnaire and identifying potential respondents, it is very easy to publish the questionnaire, handle questions/follow-up, send out additional information mid-stream, and track receipt of proposals/responses. Additionally, the RFP360 tool automatically handles the receipt and processing of responses, including setting them up for evaluation.
- Evaluation and Scoring System: RFP360 provides a flexible and powerful weighted scoring system that allows us to "grade" responses to each individual question, and to accurately provide the appropriate amount of emphasis based on the relative importance of the question (as determined by us when we set up the questionnaire). This provides a very powerful means of quantifying our analysis of responses. Additionally, RFP360 makes it fairly easy to evaluate responses from each vendor side-by-side, question by question, which is critical for accuracy and fairness of the analysis process.
- Analysis Tools: although what is provided is quite good, there is definitely room for improvement. For instance it would be nice if it were easier/quicker for each evaluator to record their notes/comments when scoring, and to be able to search through those notes/comments later. Also, it would be really helpful to be able to annotate/mark-up the actual responses (highlight, underline, circle, call-out notes, etc.), with such mark-up tracked by evaluator, and with the option to hide/show mark-up.
- Results Analysis, Reporting, and Presentation: in my opinion, this is the only area of weakness in RFP360. There are very limited options, after scoring/evaluation of responses is completed, for generating reports, graphs, charts, etc. to be used in evaluating results and presenting to the end client. I've always had to export the scores and use Excel to create the necessary visuals for final analysis and presentation.
- Complex Questions: RFP360's ability to handle complex RFP questions (e.g. involving tables, charts, multi-part answers, graphics, etc.) is limited, and existing capabilities in this area are fairly cumbersome to navigate and use.
87.5%
8.8
60%
6.0
N/A
N/A
- Client Confidence: the use of RFP360 has allowed us to deliver a demonstrably robust process to our clients, providing them a very high level of confidence in the quality of our work.
- Time Efficiency: RFP360's services provide a great deal of time-saving in the management of virtually the entire RFP process.
I was not involved in the process of selecting RFP360 for our firm, so I am largely unfamiliar with competitors. I am, however, quite pleased with RFP360 as a user, and am confident that my colleagues who were responsible for making the decision were thorough and discerning.
June 18, 2021
Win all your future RFPs with Ease and Delegation
RFP360 is used across various different departments, but mostly by sales. RFP360 is a very user friendly tool that allows you to consolidate, fill out, submit, and delegate tasks during the RFP process, which is usually something that is very time consuming and tedious. It shortens up the entire process from start to finish and I especially enjoy the fact that you can upload, pick and pull, copy and paste from past rfps into it. The entire userface is very easy to use and navigable, and delegating tasks to others is an absolute breeze.
- Sleek, modern design
- Fast to use
- Efficient
- CSM team walking you through steps
- Upload past RFPs to pick and pull
- Learning how to properly upload your old RFPs
- Having to tag certain answers manually
- Need internet connection (no offline)
80%
8.0
98%
9.8
100%
10.0
- Assigning tasks to team members and reviewing final responses before approval is a breeze
- More success submitting rfps
- Staying organized
- Winning of more RFP scenarios
None, RFP360 is the first and the last one we will use always. It is the best, I am not sure of other competitors but I have zero desire to even look for them. Everything you need is inside this one software, and if you have past RFPs you can juggle in, it is an absolute breeze and perfect.
May 24, 2021
RFP360 - Excellent RFP Management Tool
We are using RFP360 to help us better organize our RFP content. Previously, we did not have a solution in place, and we referenced older proposals for our current content, which delayed our response time. It is being used by my marketing department, and by our SMEs. The tool has increased our ability to turn around drafts in a more timely manner and for our experts to make sure our content is always up to date. So far, after only a couple of months, the tool is very popular and working well for us.
- Organization
- Ease of Use
- Keyword Search
- Handle PowerPoint Templates
- Detect duplicates before saved
- Nothing else
- The Data Repository
- Keyword Search
- Review assignments
95%
9.5
92%
9.2
90%
9.0
- Speed to Draft
- Ease of Use
- Good ROI
It was the only one that had a content library that was separate from the main system. Initially, we were only looking for a content library, but we ultimately went with the full RFP360 system and will move to implement more tools in the future. We stopped looking at other options because of the content library not being sold separately.
2
The main user of this product is my RFP writer, but we worked together to build out the library. The library has allowed us to build a draft within 2 hours rather than 2 days. It was been an excellent change and has made us more productive and faster. We love it.
5
Besides my RFP writer and myself, we have 3 other people who can log in and review content. This has been very helpful as we pulled information from several years with of RFPs to build the library. As the need arises, other members of my Marketing team will be given access to help us with adding graphics and review the content.
- Quicker Drafts
- Review of Content
- None
- At this Time
- Default content templates
- Additional users for review
No
- Price
- Product Features
- Product Usability
The single more important factor in our decision was that we had a content library that allows us to build out and search the content easily. This included the ability to give others access to edit the content to ensure that we are answering our RFPs with the most current information available to us.
We would not do anything different. There are so few options that offer just a content library, which is what we started looking for originally. Once we determined that there were not many options, we looked at the benefits of a few and decided on RFP360 because of the ease of use.
- Implemented in-house
No
Change management was minimal
- None
No, we did not. It was not necessary.
No
I felt the entire onboarding and support process was exceptional.
- Navigation
- Adding content
- search
- Templates
March 02, 2021
Great user experience!
RFP360 is used across the whole organization to keep track of all the opportunities. Different departments collaborate and bring their ideas to the table. It also helps us find similar content in the knowledge base for inspiration.
- Organization
- Knowledge base
- Team collaboration
- Some people still call it RFP365 and it can be confusing
- Finding the questions assigned to me is not always straightforward
45%
4.5
36%
3.6
N/A
N/A
- It saved me lots of time