RFP360

Helpful Knowledge Library: Users have found the knowledge library in RFP360 to be incredibly helpful and easy to use, allowing them to quickly populate new proposals and access a library of content. Numerous reviewers mentioned that it has significantly improved their efficiency in completing requests for proposals and RFIs.

Powerful Search Feature: The search feature in RFP360 has been highly praised by users, with many stating that it has changed their life and shortened the time it takes to complete RFP questions. They appreciate being able to search for a question or response they had previously written, eliminating the need to write it again.

User-Friendly Tagging Feature: Users like the tagging feature in RFP360 as it makes it easy for them to tag questions and review answers using filters. They also find it convenient to search by keyword and filter by author, date, etc. Several reviewers have mentioned this as a positive aspect of the platform.

Confusing User Interface: Some users find the user interface of RFP360 confusing and challenging to navigate, particularly when moving between different questions or sections of the RFP. They also mention that they initially struggle with understanding the layout of the platform but eventually become more comfortable with it.

Limitations on Comments and File Management: Users express frustration about several limitations in RFP360. Firstly, there is a length limit on comments, which hinders their ability to provide sufficient information or seek input from colleagues. Additionally, users mention the inability to include multiple files in one proposal and occasional issues with reviewing teams being skipped during the approval process.

Rendering Errors and Bugs: Users encounter rendering errors while using RFP360, requiring them to reload pages and go through multiple steps to return to their previous location. They also report occasional bugs, such as questions not loading properly unless they refresh the browser and quickly scroll through the page.

RFP360 has received several recommendations from users based on their experiences with the tool. The most common recommendations are as follows:

• RFP360 is highly recommended for software selection and making the RFP process simple and easy. Users have found it to be a valuable tool that meets their needs efficiently. They appreciate its ease of use, value, and good feature set.

• Users recommend RFP360 for large teams and organizations dealing with a high volume of RFPs. It is considered a useful system for handling proposals and facilitating collaboration between multiple departments.

• The platform's user-friendly interface and time-saving capabilities have led users to recommend RFP360 for answering RFPs in an efficient manner. They find it helpful in saving time in the long run and consider it a valuable resource within the RFX community. Additionally, users appreciate the trial period and support offered to get a good feel for the tool.

However, there are a few aspects that users recommend improving or being cautious about:

• One user advised against using the tool in its current state for compliance questions.

• Some users suggested the ability to view multiple documents on the screen simultaneously, as well as ensuring that all users fully understand all functions of the platform to ensure high-quality proposals.

• It is also recommended to go through the trainings provided when using RFP360, starting early to generate a knowledge bank of responses, setting up the system correctly from the beginning, and frequently updating content.

• Users suggest having a library of pre-prepared answers to upload and creating a list of best practices for uploading questions correctly and tagging responses.

Overall, RFP360 is recommended by users who appreciate its simplicity, efficiency, and usefulness in streamlining the RFP process for large teams and organizations dealing with a high volume of requests.