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Responsive

Responsive
Formerly RFPIO

Overview

What is Responsive?

Responsive (formerly RFPIO), headquartered in Beaverton, offers their proposal management and automation software, featuring import and export, proposal knowledgebase and answer library, evaluation intake forms, and project management tools (e.g. Gantt chart) associated to proposal tracking.

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Recent Reviews

TrustRadius Insights

RFPIO is a versatile tool that addresses various needs and challenges in the RFP process. Users can easily import questionnaires from …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 13 features
  • Searchable proposal database (16)
    9.8
    98%
  • Proposal content library updates (16)
    9.8
    98%
  • Proposal collaboration & approval (15)
    9.7
    97%
  • RFP management & response (16)
    9.6
    96%
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Pricing

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N/A
Unavailable

What is Responsive?

Responsive (formerly RFPIO), headquartered in Beaverton, offers their proposal management and automation software, featuring import and export, proposal knowledgebase and answer library, evaluation intake forms, and project management tools (e.g. Gantt chart) associated to proposal tracking.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

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Proposable is a sales proposal automation software solution offered by Proposable.

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SalesRabbit, headquartered in Lehi, Utah, is a developer of software services for door-to-door and field sales teams. Their products are designed to enable sales teams to operate at peak performance by helping them motivate their teams, manage their resources effectively, and develop sales mastery.

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Product Demos

Finding Company Information from Anywhere with Responsive (formerly RFPIO®) LookUp

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Features

Proposal Creation & Organization

Features related to creating new proposals and saving proposals, including re-using portions of prior proposals.

9.5
Avg 8.1

Proposal Collaboration & Workflow

Features related to collaborating on proposals and automating proposal workflows, from creation to editing and approval.

9.1
Avg 8.2

Proposal Delivery

Features related to the distribution of proposals to clients and client interactions with proposals.

9.6
Avg 8.1
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Product Details

What is Responsive?

Responsive (formerly RFPIO) is an RFP response management solution, aiming to simplify responses to RFPs, RFIs, and Security Questionnaires. As an AI-enabled RFP software, Responsive boasts more than 150,000 users to share knowledge, collaborate, and digitally transform their response process.

Responsive aims to help its customers:
  • Improve proposal generation efficiency by an average of 40%
  • Submit more proposals (and win more deals)
  • Centralize answers in one place
  • Gain insight with built-in business analytics
  • Collaborate with unlimited team members at no extra cost

Responsive Video

The Responsive Project Lifecycle

Responsive Competitors

Responsive Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Responsive (formerly RFPIO), headquartered in Beaverton, offers their proposal management and automation software, featuring import and export, proposal knowledgebase and answer library, evaluation intake forms, and project management tools (e.g. Gantt chart) associated to proposal tracking.

Loopio, RFP360, and PandaDoc are common alternatives for Responsive.

Reviewers rate Proposal content library updates and Searchable proposal database highest, with a score of 9.8.

The most common users of Responsive are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(36)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

RFPIO is a versatile tool that addresses various needs and challenges in the RFP process. Users can easily import questionnaires from different formats such as excel, word, or PDF, allowing for seamless integration of existing content. This feature has been praised by customers for its convenience and flexibility.

The tool streamlines collaboration among the RFP team, salespeople, and subject matter experts. Questions can be answered and submitted to SMEs for further assistance, ensuring accuracy and expertise in the responses. Salespeople are assigned specific sections for review and approval, facilitating efficient workflow management. RFPIO's ability to engage the sales team and SMEs in the RFP process has proven to be a valuable asset for organizations.

One of the significant benefits of using RFPIO is its impact on time efficiency. The tool significantly reduces the time from RFP request to response, enabling users to meet deadlines effortlessly. Furthermore, by managing a library of technical question and answer pairs, RFPIO reduces the burden on subject matter experts by providing ready-made responses that can be easily customized. This has been highlighted by users as a major time-saving feature.

RFPIO also plays a crucial role in content organization and collaboration across departments and locations. It helps consolidate national resources and facilitates efficient information sharing between teams. The tool ensures quality control, consistency, and language standardization across various departments. With its robust search capabilities, users can quickly find relevant answers from the library and easily add them to questions.

In addition to addressing RFP requirements, RFPIO supports other types of requests such as RFIs, RFQs, and Security Questionnaires. The tool acts as a repository for RFP questions and documents, enabling accurate tracking of project progress. It also serves as a content management system, ensuring that content stays updated through regular reviews and updates assigned to specific owners.

Overall, RFPIO simplifies the proposal process by centralizing answers and aligning them with common RFP templates. It has been widely adopted by the sales organization to complete RFPs and has received positive feedback for its seamless and efficient user experience. By reducing response time and facilitating collaboration, RFPIO empowers users to deliver high-quality responses while saving valuable time and resources.

Import/Export Feature: Users have found the import and export functionality to be invaluable, saving them a significant amount of time and enabling easy exporting of pre-formatted content. The flexibility of exporting into native formats or customized templates for Word, Excel, and PDF has been highly appreciated.

Auto-Response Feature: The auto-response capability has received high praise from users as it greatly reduces the manual effort required to respond to questionnaires. Reviewers mentioned that the system can automatically generate responses based on past answers, becoming smarter over time and handling a substantial percentage of the responses.

Keyword Field Mapping Functionality: Reviewers have highlighted the value of the keyword field mapping feature. It allows users to seamlessly map fields into their desired export template and responses, resulting in customized responses without additional effort. This functionality has proven particularly useful for mapping salesperson information, client names, and client nicknames.

Duplicate Records Creation: Some users have found that the Answer library in RFPIO can create duplicate records for each Q&A, resulting in unnecessary administrative work to merge duplicates. This issue adds extra burden and time-consuming tasks for the users.

Limited Salesforce Integrations: A number of reviewers have expressed frustration with the lack of Salesforce integrations available for users who are not on SF Enterprise. The absence of these integrations restricts their ability to fully leverage RFPIO's capabilities and integrate seamlessly with their existing Salesforce workflows.

Absence of Custom Roles Settings: Reviewers have mentioned the absence of custom roles settings in RFPIO as a drawback. Being able to define and customize user roles would provide significant value by allowing teams to limit access based on different user roles, enhancing security and control within the software.

Users recommend the following for RFPIO:

  1. Assign dedicated admins and provide thorough training: It is suggested that one or two employees be designated as administrators to efficiently manage RFPIO and train others. Users recommend conducting research and discussing specific needs with RFPIO before transitioning to the platform. Thorough planning and comprehensive training for all team members are advised.

  2. Gather content from subject matter experts (SMEs) and utilize RFPIO for total content management: Prior to onboarding, it is highly recommended to conduct interviews with SMEs to gather relevant content for RFPIO. Users find RFPIO valuable for managing all types of content, including proposals and questionnaires. They mention that it promotes document organization, team coordination, and efficient collaboration.

  3. Carefully plan implementation and involve all stakeholders: Users emphasize the importance of careful planning during the implementation process. They suggest involving key stakeholders from the beginning and arranging a WebEx demonstration to experience how user-friendly RFPIO is. When searching for a proposal management tool, users also recommend evaluating RFPIO alongside other options.

In summary, users advise trying out RFPIO due to its time-saving capabilities, ease of use, and superior features compared to alternative tools. They suggest obtaining executive buy-in, empowering system administrators, and educating collaborators on maximizing the benefits of using RFPIO. It is also highlighted that migrating strong content to RFPIO and gaining buy-in from company leadership are important steps.

Users appreciate the responsive support team, excellent search algorithm, ease of document storage, and repository for responses provided by RFPIO. They encourage obtaining proper training for formatting needs within RFPIO, organizing content in advance, and cleaning up historical data before uploading it to the platform.

Attribute Ratings

Reviews

(1-10 of 10)
Companies can't remove reviews or game the system. Here's why
Anne-Stuart Huffman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
RFPIO allows our organization to manage multiple RFPs and Security Questionnaires at one time with a lean workforce. It streamlines our content and allows us to organize by product, user type, and specific use cases from our clients. As a company with several different products, and versions of our products, RFPIO enables us to quickly find the right content for the right product, and quickly return questionnaires to the requester. Our content stays updated because RFPIO allows me to assign owners to each question and answer pair, and it automatically requests a review and updates at our specified frequency.
  • Intuitive user interface - users of any level technology-wise can use without issues.
  • Streamlined content review and update process which takes the responsibility from the RFP manager to the product owner.
  • Access content from anywhere -RFPIO has several add-on and plugin options that enable our teams to quickly grab content where they are working (Outlook, Slack, Microsoft products, Google Workspace, etc.
  • I am completely satisfied with RFPIO's features and functionality.
RFPIO is an asset for organizations of any size. It makes our lives easier and enables us to focus on winning RFPs because we know RFPIO will assist in responding, and we will have updated content when needed.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are currently using RFPIO primarily as a content library. While I managed RFPIO initially, we've recently transitioned to using a Content Manager who oversees our library and who is working to include Process Management as part of our leveraging the tool. With encouragement our users are beginning to use RFPIO more comprehensively, and I am confident the tool will help us with efficiency and simplification as we respond to RFPs. I've been fully immersed in RFPIO processes and functionalities, collaborating with other company-users, and the tool is absolutely phenomenal!
  • functionality around content management is agile and intuitive
  • response process functions are simple to use and help with even the most complex proposals
  • customer service is extraordinary!
  • Formatting issues are sometimes problematic when downloading templates.
I have been an RFPIO user for over 4 years and continue to be impressed by its ever-evolving functionalities and ease-of-use. The team behind the product is extraordinary! They are responsive in ways that are rare these days, replying to inquiries quickly and positively. We've asked them to do some really difficult things for us, and they've come through with aplomb! I have not been disappointed once. That's amazing! The product and the team are simply the best.
Lauren Daitz, CF APMP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
RFPIO is our primary response management tool for multiple divisions. We use it for both project management and content management. RFPIO allows us to respond to RFPs, RFIs, and security questionnaires, collaborate across departments, and accurately track project progress. RFPIO's content management capabilities allow us to split our content and only see things that are relevant to the division we work in, as well as manage a set of content applicable to all users.
RFPIO saves time on multiple fronts, and routinely allows additional internal and external resources to jump into a project without extensive training for collaboration and additional support.
  • Makes it easy to respond to RFPs, RFIs, etc. and security questionnaires.
  • Manage response content, check with content owners, and regularly review to ensure accuracy
  • Allows for team members to collaborate across departments, divisions, and locations - seamlessly
  • Honestly, there are very few things I would criticize RFPIO for. They are always seeking feedback and suggestions for changes and improvements, and then making them.
RFPIO is the easiest to use, most robust, flexible, and best response management software out there, period. If you have any sort of need for a reusable content library, if you answer any type of questionnaire, or even for customer service or SOWs, RFPIO will definitely help you save time and maintain your sanity in today's busy environment.
August 12, 2021

RFPIO User Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Answer library and program management for RFx opportunities
  • Project Management / Dashboard
  • Answer Library
  • Document Repository
  • AI-based search results
  • Search results based primarily on key words or exact phrases
RFx responses with common questions & answers (Word & Excel).
J. Brent Donelan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
RFPIO is used as a collaborative solution to allow cross department and cross-functional teams to support and contribute to the responses in an RFP. A couple of the key features I enjoy the most are the ability to search a library of answers and simply click to add the response I like to the question. If need be, you can modify the provided answer to fit your situation, but you don't have to start from scratch and write a response to each question. I also like the dashboard capabilities to show me what sections/questions I am responsible for and the amount of progress that has been made. Using RFPIO is quick and convenient and significantly reduces the amount of time it takes to compile your answers.
  • Leveraging an Answer Library that allows you to click to add to a question
  • Dashboards showing what sections/questions you are responsible for
  • consolidated final response that is pulled together for you
  • Additional expansion on the search capabilities/criteria used to find answers to your questions.
Well suited for medium to large scale RFP's that have a significant amount of questions and required information surrounding corporate standards, governance, security and the like.
Where it needs some improvement in how to handle small scale RFP's. Some time the loading of the RFP, assignments, etc is as much effort as just answering the questions.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our proposal team is using the Answer Library extensively to find answers to proposal questions. Other departments do not use it. RFPIO addresses the business problem of finding information efficiently and accurately. We have done extensive work in the Answer and Documents libraries to organize and sort the information. RFPIO customer support personnel have pitched in and provided hours of assistance as we socialized the tool.
  • Promotes easy searches
  • Stores and organizes information effectively
  • Enables RFPs to be answered efficiently if they are in an Excel format
  • Automates review cycles
  • Projects (in MS Word) are difficult to run in RFPIO
  • Graphics and text boxes are not always working correctly
  • Some of the functions are hard to locate
1. RFPIO is perfect for searching for specific information when you are responding to an RFP. Search engine is powerful. We narrow our search using several customized filters and know we are getting a thorough search.
2. Excel responses work very well in RFPIO.
3. Typical RFPs that are formatted in Word are challenging to run via RFPIO. We struggle with this.
4. We have yet to master the template.
June 21, 2021

RFPIO Great Tool

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use RFPIO for RFPs and for security assessments. Our users are sales and IT.
  • Great collaborative tool
  • Great way to access information easily
  • Easy to learn
  • Importing complicated Excel and Word can be very time consuming
  • Sometimes after exporting it takes time to clean up documents
Very good to look up information and to also input new questions and answers. As stated before it is sometimes easier to work outside of RFPIO depending on the complexity of how the project is designed. It is a great collaborative tool when we need multiple people to work on various questions in RFPs.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
RFPIO has been very useful for our Global Presales Organization because it can help centralize answers for a high number of RFP requirements coming from different types of customer mainly from Public Sector. Usually RFx processes are very critical in time and RFPIO has helped us to reduce response time for our Solutions Engineers.
  • Create predefined templates by products.
  • Answer Library.
  • Organize and follow up RFP Projects.
  • Sometimes previewing files take long time to display.
RFPIO is well suited for software companies with multiple products requires to address multiple technical capabilities with customer inquiries. RFPIO reduces dramatically response times for users that need to respond not less than 50 different requirements. RFP for Public Sector is our principal scenario where RFPIO helped to find correct answers in a timely manner.
Hope Henderson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
RFPIO is currently a product that we use throughout different departments, roles and functions throughout our organization. It is leveraged most heavily by both our sales and marketing teams across the nation.

The problems that it continues to solve for us as a rapidly growing company are the consolidation of our national resources and the ability to efficiently collaborate and share information/resources with other teammates. This tool has revolutionized our entire RFP response process and given us the ability to be more strategic, efficient and effective.
  • Live collaboration - the ability for multiple experts to simultaneously work on the same RFP.
  • Artificial intelligence - the ability for the product to continually learn what the best answers are and serve them up to our teams.
  • Dynamic branding - the ability for custom brand different templates by vertical, line of business, local branding, etc. with seamless transition.
  • Content review & moderation - the ability for our national content team to bulk review, edit and share content with our teams in a methodical way.
  • Teams Integration - I wish that the Teams integration was a bit more robust.
RFPIO is suited for many scenarios. You can use it to arm your sales team with content and answers, you can use it for proposals and you can use it as a content management system. The uses of the system are truly endless! Think outside of the box because you can creatively leverage the system to serve the needs of many teams within your organization.
November 22, 2019

I love RFPIO!

Carah Counts | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use RFPIO to manage our RFP questionnaire responses. We have a large, geographically dispersed sales organization with centralized support. Additionally, we have several Subject Matter Experts (SMEs) to assist in responses.

Initially, we import each questionnaire from excel, word, or PDF. From there, our RFP team answers each question and/or submits to a SME for further assistance. As sections are ready to be reviewed, they are assigned to the sales person for the account. Once everything is approved, it is exported from the system and formatted for submission to the prospective client.

RFPIO has reduced the time from RFP request to response significantly. It has also helped us to better engage our sales team and SMEs in the RFP process. Overall, we are extremely happy with our decision to purchase RFPIO.
  • Import/export - the configurations during import and export are invaluable. This saves us so much time during export with the amount of things we have pre-formatted. Additionally, this tool can handle export into native formats OR customized templates for Word, Excel, and PDF. This means we can export into Excel from outside tools, as well as utilize client/broker formats when needed - without minimal copy/paste (RFP friends... can I get an amen??)
  • Auto-response - once a questionnaire is uploaded, the system can auto-respond based on past responses. It gets smarter over time as more responses are in the system. We find this picks up 25-40% on the low end and 90% on the high end (especially when we are responding to the same broker or consultant who has their preferred template)
  • Keyword Field Mapping - the system allows you to map fields into your export template as well as your responses. The system auto maps these when exporting. We use this feature a lot to map salesperson info (custom fields for the stuff we want on the cover sheet/letter), client name, client nickname (the company, the client, the City, the County, etc.). This makes it easy to have customized responses without extra effort on our side.
  • Guest Question Authors - the system allows you to send single questions to guest users easily so that they can answer via a web browser on a computer or laptop without signing in. I also particularly like that I can track it as a comment which helps me go back later and find my open items.
  • Answer library creates unique records for each Q&A for each RFP. This means if you use an auto-generated answer from an exact matching RFP you end up with two records. This creates some unnecessary admin time on the back-end to merge duplicates. And during high-volume RFP seasons this work likely just isn't getting done.
  • Salesforce integrations only available for SF Enterprise users, which wasn't made clear during initial sign-up so we had to get a refund after the fact.
  • No custom roles settings which would be extremely helpful for our team, as a sales user doesn't need to see the same things as an RFP team user or a SME.
RFPIO has helped us take our RFP response process to the next level. Our first level of RFP management was a searchable Google doc, then we migrated to an online RFP response tool. After three great years, we inevitably outgrew that tool and migrated to RFPIO. It has really been a game-changer for us. I would say RFPIO is appropriate for anyone who writes or reviews RFP responses or security questionnaires.
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