Skip to main content
TrustRadius
ShareFile

ShareFile

Overview

What is ShareFile?

ShareFile is a cloud-based file sharing and storage service built for business. The product was acquired by Citrix Systems in 2011.

Read more
Recent Reviews

Security & Reliability

8 out of 10
August 25, 2023
As part of the organization that heavily uses data from a research facility, we have a huge need for a system that securely sends …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 13 features
  • Access control (61)
    10.0
    100%
  • Reliability (62)
    9.5
    95%
  • Performance (61)
    9.0
    90%
  • File search (61)
    9.0
    90%

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing

Standard

$10

Cloud
per user, per month, minimum of 3 users

Advanced

$16

Cloud
per user, per month, minimum of 3 users

Premium

$25

Cloud
per user, per month, minimum of 3 users

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.sharefile.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $10 per month per user, per month, minimum of 3 users
Return to navigation

Product Demos

Getting Started with ShareFile

YouTube
Return to navigation

Features

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

8.9
Avg 8.4

Cloud Storage Security & Administration

Features related to security and administration for cloud storage platforms

9.1
Avg 8.6

Cloud Storage Platform

Features around the functionality of the cloud storage platform.

8.6
Avg 8.5
Return to navigation

Product Details

What is ShareFile?

A solution to securely send, store, and share files. It also offers document workflows designed to improve the client experience.

ShareFile Screenshots

Screenshot of ShareFile dashboardScreenshot of ShareFile Outlook PluginScreenshot of ProjectsScreenshot of Link sharing optionsScreenshot of ShareFile e-signature

ShareFile Integrations

ShareFile Competitors

ShareFile Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

ShareFile is a cloud-based file sharing and storage service built for business. The product was acquired by Citrix Systems in 2011.

ShareFile starts at $10.

Box, Dropbox, and DocuSign are common alternatives for ShareFile.

Reviewers rate Access control and File organization highest, with a score of 10.

The most common users of ShareFile are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(232)

Attribute Ratings

Reviews

(1-19 of 19)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It does everything we need it to do. It has taken our staff some time to get used to how many workarounds there are to work online, through File Explorer, and on their mobile devices. There is always a workaround, and we have to remind staff occasionally that they have more than one way to access and use their folders. That is the only reason I give it an 8. I love this SaaS, I've used it enough on a daily basis to understand many ways to get around in the software. It is a highly responsive and intuitive software. I have found no loopholes in electronic transmissions that would compromise highly sensitive information that needs to be encrypted.
Marcio Vizoli | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I like the usability of ShareFile, it has proved extremely useful, once you get used to it you do not think of giving up, it is easy to use, taking some details that I quoted as the search function, it is very intuitive, its implementation is very simple, fast, without doubt the usability of ShareFile is good .
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Overall it's great. It's user-friendly. Simply put, you upload your files and give someone else access to the files. They can then see and download the files, 1,2,3 that's it! It's safe and secure so you don't have to worry about that.
christian Maxwell | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
ShareFile is so easy to use I was able to download all of my projects files and have them set up to sync before my supervisor could even come over to explain the process to me. It is a neatly organized and intuitive software that allows even the less tech-savvy to become power users.
Stefanie Cash | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Citrix ShareFile allows us to store all of our important documents in a secure, easy to access location that makes for collaborating with a remote workforce a breeze. The automated workflow features help to increase productivity and the integration with Outlook makes sharing even easier! Citrix ShareFile is super easy to use and doesn't take long to teach to newcomers. A win in our book!
Joe Spradlin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I give it a 10 for an overall rating for several reasons.

1. Technical Support is one of the best around. I get immediate help and resolution to any issue I have faced.
2. The product is simple to use and provides businesses with amazing features to streamline the sharing of large files.
3. The product is easy to deploy and manage. As an IT Manager, it is important to have control over your data.
Michael Sypes | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Some of the clunkiness in the user interface and the processing of documents could be made more seamless. However, once you get over that learning curve, it's straightforward enough. The API for integrating external systems is well documented, and the support crew is great at getting you over the rough spots. There's nothing bad about their system, just a few things I thought could be more elegant.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The product is quick and easy to use and environmentally friendly because it reduces printing papers and allows for electronic submission of documents and electronic filing.
Return to navigation