Overview
What is Ringba?
Ringba is an inbound call tracking and analytics platform for businesses, call centers and professional marketers. Ringba features real-time call routing, ping tree for calls and analytics. Ringba enables businesses to take control of their traffic, call flow and customer…
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Product Details
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What is Ringba?
Ringba gives users the freedom to scale a call business with their suite of call tracking tools. Ringba boasts a hands on white-glove approach, giving users access to live sales and technical support with no contracts or commitments to get started.
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Ringba Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
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Ringba is a versatile call tracking platform that simplifies the call tracking and monitoring process for users, allowing them to focus on closing deals and optimizing call campaigns. With Ringba, users can efficiently manage inbound call systems and campaigns, track marketing ROI on inbound calls, and sell overflow calls. The platform's tracking data collection has been a game-changer for users, enabling them to save time, money, and boost profitability.
Ringba provides a full set of software to address any call tracking needs, including call scheduling features that allow users to pause campaigns during specific times, avoiding wasteful spending and maximizing budgets. The state exclusion feature maximizes budgets and helps users better understand CPA's. Additionally, Ringba's reporting dashboard makes it easy to identify trends and potential pitfalls for campaigns. Users can capture any parameter they want via the URL string and give feedback to media buyers about campaign updates.
Ringba provides an efficient platform for users to track, route, and report on inbound and outbound calls in real-time. This instrumentality allows companies to scale their businesses quickly while still gaining valuable insights into online and offline marketing campaigns. The scalability problem is solved by Ringba's smart and scalable call tracking system leading to growth without hassle. Furthermore, the ability to edit payouts when exporting data is handy for generating month-end reports. Overall, Ringba provides an effective solution for managing inbound calls while providing all the reporting and information needed in a single dashboard.
Easy to use: Many reviewers have mentioned that Ringba's system is very easy to use and navigate, even for setting up campaigns, publishers, and targets. The users find the platform incredibly easy to use, which has made managing their pay per call network a breeze. The software's dashboard is user-friendly and easy to navigate, allowing them to obtain any data they need with just a few clicks.
Great customer support: Several reviewers appreciate Ringba's outstanding customer support team, with quick and responsive communication making onboarding and training a breeze. Users appreciate the fact that Ringba's team is always available to provide personalized feedback and answer any questions they may have. The level of customer service offered by Ringba is exceptional as their team is always available for consultation virtually at any time of day.
Customizable reporting capabilities: Many reviewers praised Ringba's customizable reporting capabilities providing multi-level views that allowed their team to track and deliver immediate results for their clients in real-time. Users love the fact that Ringba's dashboard has loads of great reports that help them understand what's going on and dig deeper into what happened during a call. Additionally, the open API of Ringba allows users to integrate seamlessly which is huge help in terms of beefed up call tracking functionality.
Limited integrations: Some users have suggested that Ringba could benefit from integrating with more APIs, such as Zoho and Troll, in order to enhance its features.
No SMS functionality: A few users expressed interest in having SMS functionality integrated into the platform, which is currently not offered by Ringba.
Mobile usage issues: One user has noted that mobile usage can be challenging on their phone while using Ringba. However, it is unclear what specific issues they encountered while using Ringba on their phone.
Users commonly recommend Ringba for its streamlined and efficient call tracking platform, especially for networks and affiliates in need of superior call tracking. They suggest reaching out to Ringba's support team for quick and friendly assistance, praising their helpfulness. Additionally, users recommend switching to Ringba for easy and beneficial call tracking and engaging with the Ringba team for assistance. They highly recommend Ringba as a top choice for call tracking, believing it offers everything needed in the industry. Moreover, users highly recommend Ringba as an innovative and high-quality call tracking provider, perfect for tracking phone calls and creating IVRs. They describe Ringba as a game changer in call tracking and commend its budget-friendly pricing with all the necessary features. Lastly, users suggest using Ringba for businesses wanting to scale their call volume effectively monetize and manage call flow. Overall, users highly recommend Ringba as the best call tracking platform on the market.