RingCentral MVP

RingCentral MVP

About TrustRadius Scoring
Score 7.1 out of 100
RingCentral MVP

Overview

Recent Reviews

Awards

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Popular Features

View all 16 features

Message alerts (63)

6.7
67%

Call recording (57)

6.2
62%

Audio conferencing (57)

5.9
59%

Answering rules (58)

5.7
57%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Essentials (up to 20 users)

$19.99

On Premise
per user/per month

Standard

$27.99

On Premise
per user/per month

Premium

$34.99

On Premise
per user/per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.ringcentral.com/office/plan…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $19.99 per month

Features Scorecard

Cloud PBX

5.6
56%

Call Management

6.2
62%

VoIP system collaboration

5.8
58%

Mobile apps

6.5
65%

Product Details

What is RingCentral MVP?

RingCentral MVP is a cloud-based VoIP solution available via computer mobile application. It features video and audio conferencing, desktop phone rentals, collaboration tools, and integrations with other business applications. RingCentral offers plans available on a monthly, per user subscription basis.

Small Business
RingCentral provides a platform specifically for small businesses who need an easy-to-use phone system. It comes with support for cloud phone (standard VoIP) and team messaging features in addition to support for online meetings and fax. Users can try a free trial of this offering before purchasing.

Enterprise
Designed to scale for larger, global businesses. Not only supports inter-office communication, but communications with customers and clients.
  • All in-one phone, video conferencing, and team messaging
  • Team collaboration with file sharing and task assignments/scheduling
  • Online meetings (video conferencing, screen-sharing)
  • Outbound customer contact center w/ omnichannel routing and a
  • Digital and social engagement platform

RingCentral MVP Video

What is RingCentral?

RingCentral MVP Integrations

RingCentral MVP Competitors

RingCentral MVP Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo

Comparisons

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Frequently Asked Questions

What is RingCentral MVP?

RingCentral MVP is a cloud-based VoIP solution available via computer mobile application. It features video and audio conferencing, desktop phone rentals, collaboration tools, and integrations with other business applications. RingCentral offers plans available on a monthly, per user subscription basis.

How much does RingCentral MVP cost?

RingCentral MVP starts at $19.99.

What is RingCentral MVP's best feature?

Reviewers rate Mobile app for Android highest, with a score of 7.

Who uses RingCentral MVP?

The most common users of RingCentral MVP are from Mid-sized Companies (51-1,000 employees) and the Computer Software industry.

Reviews

(1-25 of 57)
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Score 1 out of 10
Vetted Review
Verified User
Review Source
RingCentral doesn't really compare to any of these services (nor do they stack up against a superior telecom service such as the Verizon One Talk Mobile Application). Their product is glitchy and their tech support is not very knowledgeable or forthcoming. I found that I had more experience and familiarity with the logistics involved with migrating my service to their products (or other service provider's platforms).
Kyle Eaton, CFP®, CDFA® | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
I ended up going with RingCentral because of the price and the overall quality of the calls. In addition, RingCentral provides video conferencing software that is a white-labeled version of Zoom.
Score 9 out of 10
Vetted Review
Verified User
Review Source
So far, RingCentral has been very reliable and always exceeds our expectations. It creates a very secure environment wherein even our customers and clients can rely upon it. With the advanced features of this tool, we were able to deliver the expectations back to our customers. User friendly and straightforward, as always.
David Yates | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
RingCentral continues to outperform the competition in features, security, and reliability. Every time we evaluate and test drive other services we find that they don't compare in some significant way with RingCentral. That we have been a client since their first 18 months of operation through now, 16+ years later, is a testament to their reliability and technical innovation. When they started a reseller program, we were in early on as we already recommended them to our clients.
Score 8 out of 10
Vetted Review
Verified User
Review Source
RingCentral was a better and simpler platform for calling than Cisco Webex a year ago. However, it seems as though Cisco might have closed the gap with an improved, unified client in the updated Cisco Webex. RingCentral has a solid web interface for managing users, devices and licenses. RingCentral also had better analytics on call quality than what Cisco had offered.
Jon Shurtliff | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
RingCentral won out because of the comprehensive Messenging service that was included with RC. Especially the ability to send MMS made the difference to us because we could replace Cell phone numbers with actual all-in-one Work phone numbers, thus allowing us to maintain continuity when employees turned over. Jive was a great tool, but would have forced us to implement an additional Messenging service and lose the ROI from MMS capability
Score 10 out of 10
Vetted Review
Verified User
Review Source
RingCentral is far more versatile for a small business than Grasshopper or our previous Nortel/Avaya VoIP system. I wouldn't trade the fatures of the RingCentral system for any other VoIP system on the market. When it comes to capabilities at a low cost, you can't beat RingCentral.
Mike McCloskey | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Review Source
We switched to Verizon OneTalk. We could not depend on Ring Central. Verizon has been far more responsive in attempting to resolve issues than Ring Central. Neither can actually handle faxes, and those are now done through Cox Communications.

Still trying to get our phone number back from Ring Central.
Govind Rai | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I have used and checked the following systems (excluding the ones mentioned above): Fenero, Vicidial, Google Hangout, etc. (can't remember all of them).

RingCentral is by far superior. None can match it. The RingCentral provides a Chrome extension so that you can click and call. It has a phone app so that your RingCentral works just like another mobile phone line.
Score 9 out of 10
Vetted Review
Verified User
Review Source
It had all what we wanted in a caller. The prices were reasonable and the service had been more or less at par. Never had a major issue with them and the call drops which we had couple of times were rectified within minutes so kudos to their support team.
Daniel Lampkin | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We had an Avaya system before, and working from home required a VPN connection and physical telephone appliance. With RingCentral, any device, be it a phone or a computer, can connect and allow you to work seamlessly. Also, without the physical hardware to maintain, if something goes wrong, the solution is usually quick and only a phone call away.
Score 7 out of 10
Vetted Review
Verified User
Review Source
RingCentral stacks up well against Zendesk Talk regarding basic phone functions. The user interface is more friendly and provides more basic features than Zendesk, such as direct extensions/#'s, quicker access to monitor live phone calls, and more robust transferring capabilities. It compares more negatively when it comes to historical reporting and back-end customizations/triggers. We have more options to forward calls to the correct people/departments than we did with RingCentral.
Nathan Roberts | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
In user reviews, stellar reliability was consistently repeated, and that was not the case with any of the other solutions I evaluated at the time. RingCentral had all the features we desired, too, and was competitively priced. The fact that Gartner recognized it as a leader in its magic quadrant for unified communications as a service sent it over the top.
September 25, 2019

RingCentral is Great

Score 8 out of 10
Vetted Review
Verified User
Review Source
RingCentral was more affordable than Slack and Zoom for a comparable service. We eventually switched from RingCentral to Zoom and Slack which was an executive choice that was deemed frivolous and unnecessary. There are definitely added bells and whistles to Slack and Zoom, but unnecessary for our industry and type of business.
Tristan Dobbs | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Review Source
The biggest difference between RingCentral and its competitors is that the service is solid without sacrificing features. The infrastructure is great, which means that quality is high. But the interface is lacking and older-looking. It would do well to take a page from the Google Voice book, but it does offer a great many features, which are more important in the end.
Gary Shouldis | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
RingCentral is a business-focused VOIP application and had more business features than Vonage Business did at the time of purchase. We liked Vonage but seemed that the business version was lacking many business features that RingCentral offered. We selected RingCentral because of other business colleagues that spoke highly of it and that it was available in Canada the USA at the time of purchase.
Jillyn Dillon | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Reseller
Review Source
RingCentral provided the best call quality and had the features we needed. Google Voice doesn't have Hawaii (808) numbers, so they weren't a good fit for our business. That may change with their recent overhaul of that service offering. Grasshopper was terrible. Easy to set up, but nearly impossible to cancel, and their billing was all over the place. We never knew how much it would be from month to month.
Score 8 out of 10
Vetted Review
Verified User
Review Source
I prefer GoToMeeting when doing lengthier screen shares or if everyone will be using their computer to dial-in, but dialing in from a phone and associating users is not always easy. Join.me has significantly more audio quality issues than RingCentral does.
Jillian Straw | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We used Vonage and a local softphone called Communicator prior to switching to RingCentral. Vonage dropped calls left and right and made it very difficult to use in general. Communicator linked to our CRMs, which was nice, but when installing call forwarding it automatically uploaded all CRM contacts into our personal phones and did not remove them even when the program was deleted. This was incredibly annoying, as in order to make a personal call to someone in our contacts, we had to sift through tens of thousands of contacts. RingCentral is simple, user friendly, and only does what it needs to.
Kyle Moloo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Its UI feels very similar to Slack, but its capabilities are much more robust. Slack requires multiple logins for different companies and teams, while one RingCentral account can hold all of your team and company chats needed. Slack has many more integrations than RingCentral, but I've never faced a business problem that Slack could solve that RingCentral hasn't. A lot of people love Slack, but I wouldn't make the switch because I feel like I would be sacrificing features that I've come to need and love over the last four years.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Almost all competitors charge for calls by the minute. Some have packages for minutes, but for a business doing large volumes of calls, this is simply not cost-effective. RingCentral having unlimited calling instantly makes it a lower-cost option than most competitors at this scale. Quality of service is comparable to those that we've tested. Teleconferencing or web-conferencing alone can easily cost as much as RingCentral, but RingCentral has a full suite of services available and keeps billing/budgeting simple.