RingCentral MVP

RingCentral MVP

About TrustRadius Scoring
Score 7.1 out of 100
RingCentral MVP

Overview

Recent Reviews

Awards

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Popular Features

View all 16 features

Message alerts (63)

6.7
67%

Call recording (57)

6.2
62%

Audio conferencing (57)

5.9
59%

Answering rules (58)

5.7
57%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Essentials (up to 20 users)

$19.99

On Premise
per user/per month

Standard

$27.99

On Premise
per user/per month

Premium

$34.99

On Premise
per user/per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.ringcentral.com/office/plan…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $19.99 per month

Features Scorecard

Cloud PBX

5.6
56%

Call Management

6.2
62%

VoIP system collaboration

5.8
58%

Mobile apps

6.5
65%

Product Details

What is RingCentral MVP?

RingCentral MVP is a cloud-based VoIP solution available via computer mobile application. It features video and audio conferencing, desktop phone rentals, collaboration tools, and integrations with other business applications. RingCentral offers plans available on a monthly, per user subscription basis.

Small Business
RingCentral provides a platform specifically for small businesses who need an easy-to-use phone system. It comes with support for cloud phone (standard VoIP) and team messaging features in addition to support for online meetings and fax. Users can try a free trial of this offering before purchasing.

Enterprise
Designed to scale for larger, global businesses. Not only supports inter-office communication, but communications with customers and clients.
  • All in-one phone, video conferencing, and team messaging
  • Team collaboration with file sharing and task assignments/scheduling
  • Online meetings (video conferencing, screen-sharing)
  • Outbound customer contact center w/ omnichannel routing and a
  • Digital and social engagement platform

RingCentral MVP Video

What is RingCentral?

RingCentral MVP Integrations

RingCentral MVP Competitors

RingCentral MVP Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo

Comparisons

View all alternatives

Frequently Asked Questions

What is RingCentral MVP?

RingCentral MVP is a cloud-based VoIP solution available via computer mobile application. It features video and audio conferencing, desktop phone rentals, collaboration tools, and integrations with other business applications. RingCentral offers plans available on a monthly, per user subscription basis.

How much does RingCentral MVP cost?

RingCentral MVP starts at $19.99.

What is RingCentral MVP's best feature?

Reviewers rate Mobile app for Android highest, with a score of 7.

Who uses RingCentral MVP?

The most common users of RingCentral MVP are from Mid-sized Companies (51-1,000 employees) and the Computer Software industry.

Reviews

(1-25 of 72)
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Score 1 out of 10
Vetted Review
Verified User
Review Source
I truthfully have not found or experienced any positive aspects of RingCentral's product. My other feedback will clearly explain why this is the case. I welcome RingCentral to reach out to me and work with me to correct their multitude of errors as a service and as a company. They can start by correcting the overbilling issue and own up to their mistake with porting my number, even though the account was canceled (twice the agreed-to amount, for a grand total of $517.39)!
Kyle Eaton, CFP®, CDFA® | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
RingCentral is great for solopreneurs that are just starting out. If you have stable high-speed internet, it usually works well. Otherwise, you may need to look at using the phone app through your wireless carrier.
Score 9 out of 10
Vetted Review
Verified User
Review Source
As for our company, we have been using this to communicate with third-party individuals or organizations to get a very confidential document. And by far, we never had any issues or concerns and we were able to put our trust in this tool. Same with our customer who entrusted us with their transaction using this tool.
Score 9 out of 10
Vetted Review
Verified User
Review Source
This system has become an integral part of our business, and it is perfect for anyone who is looking to have more features than a hard phone system. Instead of having only access to your phone while you are at your desk, with RingCentral you can be mobile. They even have where you can download it to your phone and keep up with updates with your teammates.
David Yates | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
RingCentral excels for us in office environments where everyone has/needs an individual phone (either desk or via their computer). It is also uniquely suited for situations where workers may move between offices, work from home either during the day or after hours, or be on call in the evenings or weekends. The capabilities of the smartphone app means you are always on the office phone system, even showing a Caller ID as your office when calling a prospect, client, etc. This has been a surprising and much-liked feature for attorney's who don't want to expose their cell or home phone numbers in a call. Located in a hurricane-prone state, RingCentral is ideal for their resiliency to disaster that can keep local businesses connected and working after a hurricane. Having experienced that multiple times in the last 16 years with RingCentral, I can say that they have always worked flawlessly for us.
Score 8 out of 10
Vetted Review
Verified User
Review Source
RingCentral was fairly simple to implement. It has a good management interface through the service portal. The analytics available in the service portal are good and continually getting better. The mobile app is easy to use and makes it simple to switch a call from a computer to it and vice versa. The downside to RingCentral is its lack of integration with on-prem Exchange and the bundling of RingCentral Video, which is an immature virtual meeting tool.
Score 9 out of 10
Vetted Review
Verified User
Review Source
RingCentral is a great solution if you are a small business and need a secondary number, but are still the primary person of contact. I like the ability to receive calls during business hours through the app on my personal cell, but the ability to forward to voicemail, etc. during other hours.
I think it is a great phone/communication solution for solo to small businesses.
I feel like if I needed to use the phone for business more than a couple times a day, I would have a really hard time though. Being web based, when the software wasn't working properly it wasn't the end of the world.
Aaron Smith | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
Review Source
If internet issues plague your business, then RingCentral won't work well unless users can utilize their cell phone app with cellular data. However, if your internet is fine, then a 100% cloud phone system is a no brainer. I can't imagine why anyone would go on-premise. Nor can I imagine why someone would go with a phone system that requires a separate company to implement it because it's so complicated to figure out.
Jon Shurtliff | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
RingCentral proved to be a LIFE SAVER when we were forced to implement a Work from Home strategy in just a week - had we been on our previous solution of an on-prem PBX we would have had to scramble for both Phone and Conferencing solutions. Not only were we able to get up and running, we didn't even need any training on RingCentral for our users because they already knew how to interact with RingCentral from ANY location!
Score 10 out of 10
Vetted Review
Verified User
Review Source
I am a big fan of the RingCentral system. I previously researched and integrated RingCentral at a former company before starting my own business. The system is extremely flexible and versatile. It's easy to expand the system as the company grows. Perfect for a small business expecting to grow in the future. I think it's the perfect communication tool for any small to medium size business looking for a business phone system.
Mike McCloskey | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Review Source
There is no way to recommend a fax service that cannot dependably deliver incoming faxes from real world users. It isn't an overstatement that the majority of our faxes were lost, incomplete, or garbled.

To make matters worse, after discontinuing our service, it appears that RingCentral has inadvertently re-captured our fax number and doesn't seem to have a vehicle to restore it to us, causing our business fax line to be disconnected.
Score 1 out of 10
Vetted Review
Verified User
Review Source
I would not recommend this phone system for any business, small or large.

A phone system that is buggy, drops on customers and is not built for any serious company with real customers.

This is a company that has an auto-renew yearly contract with month to month payments and when service and support go out the windows and the phone system doesn't work, you are still locked into a contract.
Govind Rai | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • If you are low on budget and make all the calls manual, I will highly recommend using them.
  • If you have more than one team member, you should use them. There are a lot of call monitoring capabilities (as well as call takeover if your team member/s are new to the team.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use it for our inside sales team based out of India and Romania who reach out to customers in the USA. There are instances when they want to take calls from home or they want to send the users messages to remind them of something, then the phone app of RingCentral is a big help. Sometimes the call drops so that’s the only thing I found bad about this.
Daniel Lampkin | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • RingCentral is especially suitable for when you have employees working remotely from home. Because there's no central phone infrastructure to handle or maintain, you work at home as efficiently as you do in the office. The audio quality is excellent. It's easy to learn and very versatile and scalable.
  • It would, however, be overkill for a one-person shop, where a traditional landline would be more than sufficient.
Score 10 out of 10
Vetted Review
Verified User
Review Source
RingCentral is a cost-effective call system for small to medium businesses. It might not be suited for large companies. The meetings add-in allows users to start online meetings on the fly quickly. It is particularly helpful that you can switch hosts so that you can see different users' screens during meetings, which is something we did not see in competition at the same price level.
Score 7 out of 10
Vetted Review
Verified User
Review Source
RingCentral is well suited for many, many scenarios and companies. The larger the company gets, the less appropriate RingCentral becomes. Reporting/Metrics become increasingly important as an organization scales. The quality of reporting has a direct impact on how well an organization's management team understands the companies strengths, weaknesses, and needs. In turn, this can have a direct impact on how many supervisors/managers a company needs to have on hand to be able to effectively manage the support team.

I would recommend RingCentral for small to medium-sized companies that do not have a strong need for detailed reporting or customizations. If you are looking for a quality platform that makes it simple to communicate with customers via phone, fax, and text.
Linda Wilson-Gordon | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
If your company has people in different locations, RingCentral is ideal. Everything is cloud-based: no need to purchase and install expensive systems at various locations. Very cost-effective for small companies!