RingCentral MVP

RingCentral MVP

About TrustRadius Scoring
Score 7.1 out of 100
RingCentral MVP

Overview

Recent Reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features

Message alerts (63)

6.7
67%

Call recording (57)

6.2
62%

Audio conferencing (57)

5.9
59%

Answering rules (58)

5.7
57%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of RingCentral MVP, and make your voice heard!

Pricing

View all pricing

Essentials (up to 20 users)

$19.99

On Premise
per user/per month

Standard

$27.99

On Premise
per user/per month

Premium

$34.99

On Premise
per user/per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.ringcentral.com/office/plan…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $19.99 per month

Features Scorecard

Cloud PBX

5.6
56%

Call Management

6.2
62%

VoIP system collaboration

5.8
58%

Mobile apps

6.5
65%

Product Details

What is RingCentral MVP?

RingCentral MVP is a cloud-based VoIP solution available via computer mobile application. It features video and audio conferencing, desktop phone rentals, collaboration tools, and integrations with other business applications. RingCentral offers plans available on a monthly, per user subscription basis.

Small Business
RingCentral provides a platform specifically for small businesses who need an easy-to-use phone system. It comes with support for cloud phone (standard VoIP) and team messaging features in addition to support for online meetings and fax. Users can try a free trial of this offering before purchasing.

Enterprise
Designed to scale for larger, global businesses. Not only supports inter-office communication, but communications with customers and clients.
  • All in-one phone, video conferencing, and team messaging
  • Team collaboration with file sharing and task assignments/scheduling
  • Online meetings (video conferencing, screen-sharing)
  • Outbound customer contact center w/ omnichannel routing and a
  • Digital and social engagement platform

RingCentral MVP Video

What is RingCentral?

RingCentral MVP Integrations

RingCentral MVP Competitors

RingCentral MVP Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo

Comparisons

View all alternatives

Frequently Asked Questions

What is RingCentral MVP?

RingCentral MVP is a cloud-based VoIP solution available via computer mobile application. It features video and audio conferencing, desktop phone rentals, collaboration tools, and integrations with other business applications. RingCentral offers plans available on a monthly, per user subscription basis.

How much does RingCentral MVP cost?

RingCentral MVP starts at $19.99.

What is RingCentral MVP's best feature?

Reviewers rate Mobile app for Android highest, with a score of 7.

Who uses RingCentral MVP?

The most common users of RingCentral MVP are from Mid-sized Companies (51-1,000 employees) and the Computer Software industry.

Reviews

(1-9 of 9)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Review Source
1
At both a previous employer and the current position I was the sole in-house technical support adviser. The help documentation provided by RingCentral was more than sufficient for the average user to setup and configure their own extensions based on personal preferences. Rarely is there a need to call RingCentral for technical support.
Kyle Moloo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
2
No one is needed to support it, but we have a couple people that will create new teams and set internal standards on how we use it. For instance, what types of files, links and communication belongs in RingCentral versus our project management tool, Teamwork. There's nothing technical that has to be maintained in this software. You'd expect to have issues with video chat, but it's just one click and it works.
Justin Bongard | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
2
We have two sys-admins and they share time maintaining the users, extensions, and other issues. One has little experience, and another with 4 years experience. That's all that is needed since their support helps with anything that is complicated. They never tell me "that's not covered by our support". They help me with everything I ask them to.
Score 7 out of 10
Vetted Review
Verified User
Review Source
The platform is user friendly and their support team, although being subpar at times, gets the job done. Reports are not great unless you pay for the paid version. However, the free reporting gets the job done as well. Their sales team is not aggressive and they frequently have webinars to explain new products and how to better use the product given your use case.
Denis Borja | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
1
It doesn't require a certain type of skill. It requires a bit of time to get used to the interface and where features are located. The interface does a good job of walking you thru phone deployment, user creation, phone line assignments, extension assignments and more. Their support is very helpful in case you don't understand or need clarity on a step from their portal.

I decided to purchase 3 phones from Amazon since it was cheaper: PolyCom IP 7000, Polycom VVX 601, Yealink W56P. Only the VVX 601 is listed as a directly supported phone that is straightforward to configure. The other 2 are listed as supported but required additional configuration. I called RingCentral and they helped me configure both phones.
Matt Fleming | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
2
Basic troubleshooting, basic networking and firewall knowledge, basic principles of phone systems. Ring Central's support staff are generally pretty thorough and wait-times aren't bad, especially if you use their chat features. They are also good at breaking down their troubleshooting process for in-house support staff who want to become more self-sufficient. If you're willing to ask questions, they'll typically help lay out the troubleshooting process so you need RC Support's help less and less.