Value for the Money
We use Ring Central as our main phone provider. It allows us to have 5-6 phones in the shop without having to get additional landlines …
Starting at $19.99 per month
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What is RingEX?
RingEx is a cloud-based VoIP solution available via computer mobile application. It features video and audio conferencing, desktop phone rentals, collaboration tools, and integrations with other business applications. Plans are available on a monthly, per user subscription basis.
Recent Reviews
How RingEX Differs From Its Competitors
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Call recording (126)8.686%
- Message alerts (139)8.383%
- Answering rules (135)8.383%
- Call reports (125)8.181%
Reviewer Pros & Cons
Pricing
Essentials (up to 20 users)
$19.99
On Premise
per user/per month
Standard
$27.99
On Premise
per user/per month
Premium
$34.99
On Premise
per user/per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.ringcentral.com/office/plan…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $19.99 per month
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is RingEX?
RingEx (formerly RingCentral MVP) is a cloud-based VoIP solution available via computer mobile application. It features video and audio conferencing, desktop phone rentals, collaboration tools, and integrations with other business applications. RingCentral offers plans available on a monthly, per user subscription basis.
Small Business
RingEx provides a platform specifically for small businesses who need an easy-to-use phone system. It comes with support for cloud phone (standard VoIP) and team messaging features in addition to support for online meetings and fax. Users can try a free trial of this offering before purchasing.
Enterprise
Designed to scale for larger, global businesses. Not only supports inter-office communication, but communications with customers and clients.
Small Business
RingEx provides a platform specifically for small businesses who need an easy-to-use phone system. It comes with support for cloud phone (standard VoIP) and team messaging features in addition to support for online meetings and fax. Users can try a free trial of this offering before purchasing.
Enterprise
Designed to scale for larger, global businesses. Not only supports inter-office communication, but communications with customers and clients.
- All in-one phone, video conferencing, and team messaging
- Team collaboration with file sharing and task assignments/scheduling
- Online meetings (video conferencing, screen-sharing)
- Outbound customer contact center w/ omnichannel routing and a
- Digital and social engagement platform
RingEX Video
One place to do your best work. Bring everyone and everything together on RingCentral with message, video, and phone features.
Click here to learn more about RingCentral: http://ringcentr.al/2bCHH0o
Read our blog: http://ringcentr.al/2f1lZGh
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RingEX Competitors
RingEX Technical Details
| Deployment Types | On-premise |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | No |
Frequently Asked Questions
RingEx is a cloud-based VoIP solution available via computer mobile application. It features video and audio conferencing, desktop phone rentals, collaboration tools, and integrations with other business applications. Plans are available on a monthly, per user subscription basis.
RingEX starts at $19.99.
Fathom, 8x8 Work, and Cisco Unified Communications Manager (Call Manager) are common alternatives for RingEX.
Reviewers rate Mobile app for Android highest, with a score of 9.
The most common users of RingEX are from Small Businesses (1-50 employees).
Comparisons
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Reviews and Ratings
(417)Attribute Ratings
Reviews
(1-14 of 14)Companies can't remove reviews or game the system. Here's why
January 29, 2024
RingEX has done a great job for us.
2
IT Director and IT support.
November 11, 2023
As expected services
1
Work with GUI environemen.
September 19, 2023
RingEX offers simplicity and reliability at an affordable price.
1
1 RingEX certified delivery partner
August 26, 2023
RingEX came along just in time!
Score 10 out of 10
Vetted Review
Verified User
4
Our normal team of IT Help Desk and Tech Support handle all our RingEX Support. We do have some expert users on our Customer Service and Sales teams who also support from a training and every day help aspect.
3
The platform is designed with user-friendliness in mind. And while you might suggest that it requires a mix of technical and soft skills, depending on the role and extent of use but end users don't really require any specific skill set to effectively use the various channels now available through RingEX
3
Ability to use email and click on links.
1
At both a previous employer and the current position I was the sole in-house technical support adviser. The help documentation provided by RingEX was more than sufficient for the average user to setup and configure their own extensions based on personal preferences. Rarely is there a need to call RingEX for technical support.
February 04, 2019
A Messaging Tool as Robust as a Project Management Platform
2
No one is needed to support it, but we have a couple people that will create new teams and set internal standards on how we use it. For instance, what types of files, links and communication belongs in RingEX versus our project management tool, Teamwork. There's nothing technical that has to be maintained in this software. You'd expect to have issues with video chat, but it's just one click and it works.
October 29, 2018
RingEX is Great Option
1
Minimal skills are required. Portal is easy to use with minimal amount or training and support. Some minor project management skills help with organizing installation.
2
We have two sys-admins and they share time maintaining the users, extensions, and other issues. One has little experience, and another with 4 years experience. That's all that is needed since their support helps with anything that is complicated. They never tell me "that's not covered by our support". They help me with everything I ask them to.
February 07, 2018
Innovative & stable VOIP platform that includes fax, IVR, queues & web conferencing
The platform is user friendly and their support team, although being subpar at times, gets the job done. Reports are not great unless you pay for the paid version. However, the free reporting gets the job done as well. Their sales team is not aggressive and they frequently have webinars to explain new products and how to better use the product given your use case.
October 24, 2017
The ideal phone system for the 1-person IT Department
1
It doesn't require a certain type of skill. It requires a bit of time to get used to the interface and where features are located. The interface does a good job of walking you thru phone deployment, user creation, phone line assignments, extension assignments and more. Their support is very helpful in case you don't understand or need clarity on a step from their portal. I decided to purchase 3 phones from Amazon since it was cheaper: PolyCom IP 7000, Polycom VVX 601, Yealink W56P. Only the VVX 601 is listed as a directly supported phone that is straightforward to configure. The other 2 are listed as supported but required additional configuration. I called RingEX and they helped me configure both phones.
May 22, 2017
Great for Softphone or Hardphone.
5
Our internal IT team.
April 19, 2017
RingEX - The Future is Now!
2
Basic troubleshooting, basic networking and firewall knowledge, basic principles of phone systems. Whitney RingEX's support staff are generally pretty thorough and wait-times aren't bad, especially if you use their chat features. They are also good at breaking down their troubleshooting process for in-house support staff who want to become more self-sufficient. If you're willing to ask questions, they'll typically help lay out the troubleshooting process so you need RC Support's help less and less.