Overview
What is RingEX?
RingEx is a cloud-based VoIP solution available via computer mobile application. It features video and audio conferencing, desktop phone rentals, collaboration tools, and integrations with other business applications. Plans are available on a monthly, per user subscription basis.
RingCentral MVP for a reason
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RingCentral MVP is a solid, reliable upgrade from on-prem VOIP
RingCentral MVP a great tools to help your company!
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Pandora Box Journey
Migrating to a VOIP solution with Ring Central.
So much more then we bargained for!
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RingCentral and Microsoft
Stay far away
RingCentral, better then the competition.
How RingEX Differs From Its Competitors
Unified Communications Solution
Unified Communications Solution
Unified Communications Solution
Unified Communications Solution
Unified Communications Solution
Unified Communications Solution
Unified Communications Solution
Unified Communications Solution
Unified Communications Solution
Unified Communications Solution
Unified Communications Solution
Unified Communications Solution
Unified Communications Solution
Unified Communications Solution
Unified Communications Solution
Unified Communications Solution
Unified Communications Solution
Unified Communications Solution
Unified Communications Solution
Unified Communications Solution
Unified Communications Solution
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Call recording (121)8.585%
- Message alerts (133)8.181%
- Answering rules (129)8.080%
- Call reports (118)7.878%
Reviewer Pros & Cons
Pricing
Essentials (up to 20 users)
$19.99
Standard
$27.99
Premium
$34.99
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $19.99 per month
Features
Cloud PBX
A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment
- 7.4Hosted PBX(74) Ratings
Hosted telephony infrastructure obviated the need for local PBX hardware
- 8.1Multi-level Interactive Voice Response (IVR)(100) Ratings
IVR is a phone menu allowing callers to interact with the system through voice and keypad
- 7.4User templates(91) Ratings
Create and apply batch configurations to multiple users at once
- 7.8Call reports(118) Ratings
Historical call analysis and trending metrics
- 8.7Directory of employee names(117) Ratings
Voice directory of all employees for self-service dialing
Call Management
Customized phone system settings
- 8Answering rules(129) Ratings
Ability to enter rules to route calls to main number or other extensions in case of absence
- 8.5Call recording(121) Ratings
Automatic recording of inbound and outbound calls
- 8.1Call park(103) Ratings
Ability to hold calls in virtual location and subsequently access from any phone in system
- 8.4Call screening(111) Ratings
Ability to block numbers or send calls directly to voicemail
- 8.1Message alerts(133) Ratings
Receive SMS and email message notifications for voice and fax messages
VoIP system collaboration
Team collaboration via cloud phone system
- 7.3Video conferencing(94) Ratings
Built-in video conferencing capabilities
- 8.3Audio conferencing(108) Ratings
Audio conferencing credentials for all on the system.
- 7.6Video screen sharing(65) Ratings
Users are able to share their screens with other meeting participants on video conference calls.
- 8.1Instant messaging(77) Ratings
Users are able to communicate via chat, either one-on-one or in a group message, through an instant messaging or chat tool.
Mobile apps
Apps are compatible with mobile devices.
- 8.5Mobile app for iOS(106) Ratings
App for iPhone and iPad
- 8.8Mobile app for Android(89) Ratings
Android app
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is RingEX?
Small Business
RingEx provides a platform specifically for small businesses who need an easy-to-use phone system. It comes with support for cloud phone (standard VoIP) and team messaging features in addition to support for online meetings and fax. Users can try a free trial of this offering before purchasing.
Enterprise
Designed to scale for larger, global businesses. Not only supports inter-office communication, but communications with customers and clients.
- All in-one phone, video conferencing, and team messaging
- Team collaboration with file sharing and task assignments/scheduling
- Online meetings (video conferencing, screen-sharing)
- Outbound customer contact center w/ omnichannel routing and a
- Digital and social engagement platform
RingEX Video
RingEX Integrations
RingEX Competitors
RingEX Technical Details
Deployment Types | On-premise |
---|---|
Operating Systems | Windows, Linux, Mac |
Mobile Application | No |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(417)Attribute Ratings
- 8.9Likelihood to Renew15 ratings
- 7.9Availability80 ratings
- 8Performance1 rating
- 8.3Usability11 ratings
- 4.7Support Rating26 ratings
- 7.3In-Person Training1 rating
- 7.8Implementation Rating5 ratings
- 7Configurability1 rating
- 6Product Scalability1 rating
- 9Ease of integration1 rating
- 8Vendor pre-sale1 rating
- 4Vendor post-sale1 rating
- 1Professional Services1 rating
- 1Contract Terms and Pricing Model1 rating
Reviews
(51-75 of 110)Review of RingEX
Great system to oraganize all your communication
- Spectrum Business (part of Charter Communications)
Not Scalable, Don't expect rapid support help.
A horrible experience thus far...
- Dialpad Talk, Google Voice, Verizon Security & Privacy Multi-Device and Google Workspace
- Zoom, Grasshopper and Frontier Communications
Trusted Partner for secured communication
- Vonage Business Communications, Nextiva Business Phone Service, Comcast Business VOIP (VoiceEdge) and 8x8 Express
The RingEX user experience for calling is solid across platforms, but the unified app is average.
- Cisco Webex Calling
- Avaya Nortel Ethernet Switches and Grasshopper
RingEX E-Fax 'Solution'
A buggy phone system and an unethical company
- Jive Hosted VoIP
Best phone system for small business
- Skype for Business (formerly Lync) and PhoneBurner
RingEX to enable your remote teams
- Freshcaller and Skype for Business (formerly Lync)
RingEX adds flexibility to the workplace environment.
Great product at a great price! Easy to to use.
Great Product for the Right Team! Metric-Lovers, beware.
RingEX Makes for Worry-Free Communications
- 8x8 Virtual Office, Comcast VOIP and CenturyLink Hosted VoIP
RingEX is Great
A solid competitor in a very crowded space.
- Dialpad and Google Voice
Rock Solid VOIP Communications
- Vonage Business Cloud
Strong Cloud Phone/VoIP Option
RingEX - Good for Widely Distributed, Mobile Teams
- gotomeeting and Join.me